They did an amazing job with a rental I put on the market…read more Such a good job, that the house sold within a few days. I would highly recommend them!

Very helpful, they do a great job and are very flexible with schedules. I couldn't ask for more in…read morea cleaning service.

Jacquelyne and her team are phenomenal! They hit the ground running as soon as they enter your home…read moreand don't stop until every speck of dust, dirt, and grime are gone. We used them based on the recommendation of a friend and we are simply delighted with their work! Affordable, thorough, and friendly!

I am amazed at how efficient Debra cleans my home. She cares for my things like her own. I love the…read moredelicate smell of the products she uses. I would recommend this service to anyone. They have quality, customer service and reliable.

I hired True Hippie for a last-minute clean before family came for Christmas. They did a…read morefantastically thorough job--my home has never been so dust-free! I'll definitely hire them again for future occasions.

Caution to anyone who calls this service in search of a move-out cleaning: Although Jessica sounds…read morevery kind and accommodating on the phone, she and Eco Clean Madison adopt a business model of finding as many ways to overcharge customers as possible, justifying the overcharge by shaming the customer's cleanliness, taking clandestine photos, and insulting customers if they question the exponentially higher bill. The cleaners themselves were kind and accommodating when the move had some complications (as often happens, moves are hard!), and they did a good job of cleaning the apartment. I met three cleaners who worked for ~2.5 hours while we finished our move. Later that evening I received an invoice for nearly TWICE the amount agreed upon and a judgmental email from Jessica. She stated that four cleaners had spent over 11 hours cleaning the apartment, that it was in "very bad condition," that I had misrepresented how much cleaning had to be done, and that they'd have to replace and repair equipment as a result of cleaning my apartment (later she told me that this included new rags--apparently this cleaning service expects to keep their RAGS pristine). I am not here to defend the cleanliness of my apartment upon moving out. Most people are aware that move outs mean messes. When I called Jessica, assuming that the bill must have been some kind of mistake, she became downright condescending. Jessica told me that the apartment was in horrible condition, and that the workers had taken photos of both the apartment and themselves to prove that four of them had been there, which seemed like an unusual thing to do. She said that I should have known that they would bill me by number of hours per person (thus the claim that the job took 11 hours), and that they would increase the cost based on the "condition" of the apartment--a completely subjective concept that should NOT be the basis of billing. Jessica told me that I had not been forthcoming with my initial description of the apartment, that in her "five years in the business" she has never seen any company operate differently, and went to great lengths to tell me how slovenly my living space was. I'm sure everyone enjoys being judged when paying for cleaning services. I may not be "in the business" but I have worked with other cleaners. Every other company agrees upon a rate and sticks with it. Not so with Eco Clean Madison. This is NOT normal, no matter how many times Jessica repeats that it is. When I pushed back, Jessica refused to listen, talked over me, said I was "talking in circles" and "overwhelmed" and refused to listen to my legitimate complaints. This is NOT customer service, and honestly it came off as downright sexist. Later, Jessica sent me an email with 18 photos of my apartment that the workers had taken. One wonders how much of those stated 11 hours of work involved "documentation." I am sure Jessica will respond to this review with similar condescension, but potential customers should be aware that they will be dramatically overcharged and then SHAMED by this company's employees. A cleaning service should expect to encounter dirt. Otherwise their services would not be needed. There was no initial quote for an additional oven charge, and more importantly the original quote did NOT state a number of workers on the job -- so Jessica's claim that "4 workers took over 11 hours" to clean the house and that I should be charged for that extra labor is completely bogus, and evidence that this company will do whatever it takes to swindle customers out of as much money as possible. Bottom line: **DO NOT use their move-out cleaning services.** Expect your home to be creepily documented, your quoted charge to increase by hundreds of dollars in the bill, and their manager to berate you if you dare to question any of it. This is a terrible company -- at least as represented by their front end employee. There are many other cleaning services in Madison that will do the job thoroughly, fairly, honestly, and without treating their customers like garbage.

The women who came to clean the house lied to the owner or manager of the company exaggerating the…read morecondition of the home. It had NO furnishings of any sort, and was a very small house, and was already relatively clean. We had just purchased the home and wanted it cleaned anyway. The owner took them at their word and assumed I was lying when I tried to talk to her. Also - they seemed to be stalling for time when I finally went into the house to check on their progress - AND they were using CLOROX - the stuff you buy at any store. I do not recommend using this company. I will not.

Pumula did an amazing job today and really made my parents happy. Both my parents have been going…read morethrough major health issues with my dad being diagnosed with stomach cancer and my mom needed eye surgery...and I thought this would be a great gift for them. Bryt was timely, very thorough, and overall a great calming presence to be around. My parents have not stopped talking about how nice the surprise was. Bryt even stayed past the 4 hour cleaning window and put extra time into cleaning one of their rugs that needed some extra TLC. Could not recommend his services more and at a very reasonable price!

I was in need of deep cleaning services for my apartment and was very satisfied with the quality of…read moreservice received by WCS. They were professional, price was not bad at all and the job was done great! I will book them again for maintenance ongoing.

Kay's deep-cleaning service is awesome. Very impressed that she goes above and beyond and doesn't…read morejust "surface clean." Rates go way down when you sign-up for regular visits. Kay listens to your requests and follows through with them. I like that she uses Jobber for her clients to pay for her services ...very convenient!

Rissa and her team were very cordial and accommodating. She dealt with a petty landlord like a pro…read moreand made sure that she was satisfied with the move out cleaning. She powered through the heat as the AC wasn't working and made sure everything was done appropriately. I'd definitely recommend her services for move out or any other cleaning needs!

Rissa and her team did a nice job of cleaning my daughters apt before movein. It hadn't been…read morecleaned in awhile and needed a thorough clean. they definitely went the extra mile.