Vitas was a blessing for my family. RUTH House was clean and very comfortable . The care and…read morecomfort shown to my mom was exceptional. Everyone was caring not only to mom but to me also. Letting her know everything they were going to do, even though she was unable to communicate. That is a sign of respect for the patient. Thank you to the Entire staff. I would highly recommend them to anyone going through a tough time!

they over charged me and did unnecessary tests! $5000 for under 2 hours and they sent me home and…read moresaid to call my primary doctor!!! do not go!! they charge a facility fee and a separ doctor fee of $1000.00 go anywhere else!!

I'm a former employee as a Cna I loved working with Seasons, they trained m well and the support…read morewas amazing! The care they gave there patients and family was amazing My Rn was amazing she had the biggest heart! I enjoyed working with her! I recommend them to many of my patients that I encountered at the hospital I worked with! Again I highly recommend them! Great place to work great place as for hospice patients! God Bless you and your family! During this transition!

My Brother died at seasons hospice 6 weeks ago. I have called for grief counseling 3 times and…read morespoke with 3 different people. They all said someone would call me and no one has bothered to return my call. It is the holiday season and I can hardly make it. I am going to call other facilities to try to get some help for my grief. The rooms were clean. there was no furniture in my brothers room except some hard chairs that were against the wall like a high school dance. He was admitted on the weekend and I didn't see a Doctor until Monday. Then, they told me they were stopping his food. He died that evening. Not much communication. The second shift nurse was very kind and helpful. He was the only person that was open and communicated with me. Thank God for him. I would have been lost. They seemed very caring at the admission interview. I just don't know what happened. .

My Sister has stage for 4 cervical Cancer... This Agency is a Nightmare. Please don't do this to…read moreanybody that has an illness I am with a new Agency and they are Wonderful, Trust me there are better options available. Their nurse Angie is psychotic she was documenting I was taking my sister's medication talking to other people about it never confronted me or asking ME to drug test therefore their Doctor would do Nothing as she was in constant Pain and under medicated. It was a constant struggle to get proper care for her. I'm in talks with lawyers for a possible lawsuit . Please save yourself the heartache

My brother had colon cancer. 15 inches were removed. 18 of 26 lymph nodes that were removed had…read morecancer. He underwent 2 rounds of chemo. Then they stopped for about a year. He moved from appleton to mauston. I bugged him to get checked out to see if cancer had returned. We had UW -Health docs. The oncologists were great. The cancer had spread to lymph nodes . More chemo, then a brief pause between rounds. Meanwhile he gets pneumonia and gets an antibiotic from mile bluff medical ctr. The leftover chemo in his system reacts with antibiotic as best they can tell. Shuts down his his kidneys and liver. He is unresponsive for 24 hours. The hospital puts him on comfort care as they expect him to pass within a day or two. He wakes up. Makes a miraculous recovery that stuns the UW liver and kidney docs. He spent a month in hospital and couple months in rehab. His kidney and liver numbers improve to near normal but liver and kidney docs warn full recovery of those organs could take months or years. He finally goes home. MRI says cancer has moved into lungs but still very small. We see oncologist who is hopeful he can still be okay for awhile but recommends we activate hospice for when the time comes. Unfortunately, we did not understand what that means SO LISTEN CAREFULLY BEFORE YOU PUT SOMEONE IN HOSPICE THAT ISNT IN IMMEDIATE THREAT OF DYING! My brother had gone home from rehab. Was getting stronger, walking more. We had plans. He wanted to go to waterpark, boating, and work on a bus he was converting to a camper. But hospice took over his medical care. CONPLETELY! Two hospice docs that had never seen my brother started deciding what his medicines were going forward. My brother has had problems with blood clots in his legs. They tried to take him off blood thinner. I said NO WAY and explained he would get blood clot. They changed other meds. Their goal was different than ours. Ours was to continue to get him stronger so he could have some quality time. Agrace's goal was to make him comfortable prior to dying. They took him off NORCO for pain and put him on 15mg morphine twice a day which basically knocked him out sleeping too much. I complained. They said cut pills in half and take as needed so he takes 7.5 every 4-6 hours. In a 2 week period he went downhill rapidly, his previously damaged kidneys and liver shut down. He gained 20 pounds of fluid in less than two weeks. I talked to the nurse that had been seeing him a few times per week about his liver and kidney damage from a few months earlier. "Oh we didn't know about that". Really? His extensive medical records weren't transferred to you or your two docs didn't bother to read them. SO KNOW THAT THEIR GOAL IS TO EASE THEM TOWARDS DEATH NOT KEEP THEM ALIVE. They canceled his liver doctor appointment that he had. They don't want him seeing any other doctors. They don't want any blood work done. It's just make sure they have no pain even if that is causing them to die early. I blame myself because I didn't know that that's what being in hospice meant the liver doctor said it would make things easier when the time came because he was already would already be enrolled and somebody would be checking on them on a weekly basis. He didn't say that they would completely take over his care not wanting to see other doctors not want to do any Bloodwork and would switch them to morphine which I believe shut down his already damaged liver and kidneys that hadn't fully recovered even though the numbers looked good full recovery was supposed to take six months to a year or more. He had time left. The cancer was not wildly out of control at that point but the morphine I think ended his life. Would I put him on hospice again knowing what I know? NO FUCKING WAY! His nurse was nice. I think she was a good nurse and she was obviously sad that he passed. So that's my good comment about AGRACE. The bad - two doctors who made decisions about my brothers care without knowing or understanding his complete medical history from the previous few months since last October when he went into the hospital, having reacted from the antibiotic and the chemo. Two doctors who never ever met him or saw him made his decisions. Understand that if you put somebody in hospice, you lose a lot of control over what happens to the person. And I say that because I made his medical appointments for his liver doctor, his oncologist, his primary care doctor they canceled his liver doctor appointment. I'm sure they would've canceled others if they had been on the schedule. Don't put somebody in hospice until they are close to death.

These people are the most unbelievable, compassionate, caring giving people I have ever met. They…read morejust helped my mom through her final weeks at her memory care, and they are better by far than the help she had there and the other homes nothing about her memory care because they are one of the best but none of them have the love and compassion of the Agrace team. They also admitted my dad into their facility in Fitchburg his last week and the care and bed side manner again was unbelievable. I don't know how these people do it. They are the strongest and caring individuals. I can't say enough. Thanks, you to the Agrace team you're the best Sincerely, Dustin Pauls

Visiting Angels is very unorganized and unprofessional. My grandma needs 24 hour care and there…read morehave been multiple times where they either just don't send a caregiver or they say the caregiver called in sick. That leaves my family in a pretty difficult situation. I would not recommend them.

My grandmother was in Applewood Assisted Living. Terrible place. Stopped giving her her meds she…read morewas severely dehydrated. I wish she had never gone to this place. I highly recommend you stay away from this place!

From the owner: Applewood Senior Homes offer assistance with daily living activities to senior adults who need…read moreassistance. Its primary mission is to help residents maintain their wellness without losing their independence. Its homes provide an environment that enables its team of caregivers to meet the individual needs of each resident. Its homes offer a wide range of services and amenities including private rooms with attached bathroom, 24-hour personal care staff and daily activities and outings. It also offers other services such as health and medication management, home-coked meals by the house chef, pharmacy services and housekeeping services. Applewood Senior Homes is located in New Berlin, Wis.

DO NOT MOVE YOUR LOVED ONES HERE - especially in Memory Care. I'd give this place a zero if I…read morecould.... My father has fallen or been suspected of falling twice in three months. When asked what happened the director Nicole Armstrong has to investigate - meaning staff are not keeping track and documenting accidents. My father had visible marks on his forehead so clearly he hit his head.... Yet it's taking days to figure out what occurred. When I arrive he has been seen in the hallway bare assed on a hallway couch - with staff down the hallway chatting amongst themselves. And he almost always smells of urine, feces, or body odor. They work with people suffering from dementia but don't know how to work with these people. There is no dignity, no understanding, ZERO COMMUNICATION, and serious lack of record keeping. FUCK LAYTON TERRACE. PS- do not believe any reply from the company - they DO NOT CARE. All they care about is money lining their pockets, continuously raising rent but never improving the quality of care. They won't take initiative to investigate nor to call me. Just like previous negative reviews, they will reply with a number for me to call. When I do, they won't answer and I will NEVER get resolution.

I work at Layton Terrace for the past 3 years, prior to that I worked at our sister location for 26…read moreyears. I love the work I do and the flexibility. I have had several family members that lived in our communities. I was always happy with the care they received. My father-in-law lived in Spring House (Memory Care) at Layton Terrace until he passed away. I feel the staff really knew him and did a great job of re-directing him when he became agitated. They knew what he liked to eat. They would listen to his stories. Our family appreciated all they did for Norm.