Great customer service! Kind and caring people who have been in business for a very long time!…read moreThank you for your kind service!

STAY AWAY FROM THIS PLACE!! I bought my wife a $1500 necklace for her birthday and she hated it…read more.. tried to return it THE VERY NEXT DAY completely unworn! It didn't even fit her. They REFUSED a refund for us. Called two other jewelers stores and found out sales and Kay's BOTH offer full refunds within 30 days if the person doesnt like it. My wife couldn't find ANYTHING she liked this store OR online, Add to this that when I BOUGHT the necklace, the sales lady told me if she hadn't worn it out I could return it FOR A REFUND. Bunch of liars and scammers!! Now we're stuck with a $1500 necklace she will never wear! I wil NEVER return here or recommend them to ANYONE. VERY ANGRY!!!! We're currently contemplating suing them as well.

I've known them for 11 years and have done several repairs and custom pieces with them over the…read moreyears. Always a great experience. They're honest, reliable, and you can truly trust them with your jewelry. Everything was done on time and with a lot of attention to detail. If you're looking for a jeweler you can count on for repairs or custom work, this is the place. Highly recommend.

AMAZING CRAFTSMANSHIP! And fantastic rapport with customers! I cannot recommend Custom Jewelers of…read moreRichardson enough! This business is a family legacy and woman owned! I had a custom engagement ring made for my fiancé, and I felt very safe and respected by the owners and her family. A big shoutout to Julie the owner for making my vision come to life just through looking at the sketches I gave them. My fiancé's engagement ring came out even better than I imagined! Lesbian friendly! I'm calling on my local LGBTQ+ community to support these amazing jewelers and metalsmiths!

Overall service is top notch! I came just to have a chain repaired and they still treated as I had…read morejust bought 100k dollar chain. They did repair the chain and even had it cleaned. Gave it to me looking a millions times better. There show rooms are also amazing with huge selections.

Elite Jewelers exceeded my expectations! I had several items repaired and AJ did a beautiful job in…read morea very timely manner. I plan on going back and would recommend Elite Jewelers for any needs! Thanks again AJ!

This jewelry store is amazing! Their service is so good they are very welcoming and and have the…read moresweetest workers. You get nice real jewelry for a great value/ price. They even have cute dogs there!. I highly recommend this jewelry store if you want real, nice jewelry for a great price.

Great service and quality jewelry, diamonds, gold necklaces, earring, especially diamond earring,…read moregold bracelet, and diamond rings for any special occasion.

Courteous staff, great selection, and very helpful. John is the man you need to help you out with…read morewhatever you have in mind. Highly recommend.

Very professional and courteous. Clean store with a good selection. I would definitely recommend…read morethis location.

Honest and fast. Sonja is great. I had a piece of onyx fall out of my ring and they sent it to a…read morestone specialist who fixed it better than new. This is the only place I'll have work done in the future.

Great prices and service. I've bought jewelry from them and had other pieces repaired. highly…read morerecommend them. if you go in, you won't be disappointed.

I got a locket online but the chain was too long for my liking so i came here to have it shortened…read more The guy in there was really nice and patient. I loved my experience.

Honest, trustworthy, kind and always does an awesome job…read more Have been a patron since 1988.

I've dealt with Mike, the owner, on several occasions over past few years and have found him to be…read morehonest and fair. I believe myself to be a very good judge of character. If you're looking for someone trustworthy, whether it's buying or selling, I strongly recommend Mike!

I was on the market for some Gold to diversify my savings a bit but I didn't want to order it via…read moreInternet. I've found that Internet dealers say they charge no postage but they mark up the price by much more than local dealers do. I ordered a few ounces and Mike delivered within 36 hours! I'll definitely be back.

Mitch is top is top-notch! If you want a quality diamond for a reasonable price come here!read more

Mitch and his team were absolutely fantastic, and I cannot recommend them enough. I went in knowing…read morelittle to nothing about how to search for or select the right diamond for an engagement ring. I had been to other stores, but had little knowledge of the process and had received very little help. I was recommended Aura diamonds by a friend, and I couldn't be more thankful! Mitch walked me through his process for evaluating a diamond, he had a large selection for me to look through and get a feel for, and he was very attentive to my interests and ideas. He helped me determine which shape and size would be best based on my descriptions and goals for the ring. I feel lucky that I found the Aura diamonds team! What's most important is that my fiancée is absolutely in love with her ring, and she gets comments all the time on how great it looks. The price was fantastic, the process was easy, and I couldn't be more happy with my experience here. There's no one better!

WOW!!! What an amazing hidden "gem"!! Took my daughters necklace in for repair, they fixed it on…read morethe spot! They were so very nice!! Their customer service went above and beyond! I will be taking more items that I need repaired!!

I walked in and asked for a quick turnaround time to repair my diamond tennis bracelet and a gold…read morechain. I am only in town visiting and taking care of some business closing on our new home. The owner assured me they could deliver and she did! She even arranged a specific meeting to pickup on Monday when they are closed. I'm very happy with the workmanship, and I will be a loyal customer once we settle in our new home!