Edna runs a top-rate, service-oriented business. Edna is super thorough, and makes absolutely sure…read morethat the client understands all the options available. She helped me navigate the process of choosing the right Medicare plan. All my Medicare anxiety melted with the warm reassurance from Edna and her crew. Edna loves what she does and it shows.

I'm sitting here on New Year's Eve, Dec. 31, 2024, confident that my Health Insurance needs have…read morebeen met in anticipation of 2025. Very fortunately, my kind insurance agent Edna took time out of her busy end-of-year day to call me and let me know that I had failed to submit necessary paperwork that would have jeopardized my 2025 insurance eligibility. (That would have cost me a lot of money!) With Edna's help and guidance during our call, we were able to submit the forms necessary to maintain my coverage on the last day it was possible to do so. I highly recommend Edna and her team for all insurance needs. She continues to work above and beyond my expectations. Thank you!

Read a 2022 Yelp about a great experience getting renters insurance for a UCSC student for off…read morecampus housing. Four years later I had this exact need, called Capitola AAA, and totally agree. Derrik was super helpful and made the whole thing easy on short notice.

We are long term clients of AAA and we were having a challenge with our homeowners insurance…read morerenewal. We visited the Capitola branch and met with Lama Bilto AAA insurance agent. Lama shepherded us kindly and efficiently through the lengthy process of renewing our homeowners policy. Being seniors, we appreciated her patience and service and as a result we have now engaged her to help with all of our multiple insurance needs. Linda + Ron Weaver

Dani (Danielle Sanchez) has been our amazing agent for 7 years! We use Farmers for our home and…read moreauto insurances. We have been so happy to have her in our life! She is so organized and knowledgeable of all insurance products and truly goes above and beyond! She responds quickly whether that's email or phone call. She always finds the best price for us and completely honest. Never try's to pressure us to buy anything. We have done our shopping around like most people and no one compares to Dani. Everywhere else we have dealt with outside of Farmers has been a tragedy (disorganized, selling wrong products, hard to get a hold of). Our life is very hectic at times and when it's an emergency Dani doesn't give up on getting a hold of me when needed. On top of it all she is the sweetest and always in a great mood. She remembers everything about our family over the years. I really appreciate everything you have done for us I hope you never leave Farmers because we wouldn't survive without you! Thank you!

I have worked with Dion Vokos for a dozen years and he has consistently give me excellent service…read morepersonally, and by all accounts, has provided a competitive product in an efficient manner to over five dozen clients I have helped buy houses in the past decade. Dion has a well trained professional team. They answer the phone on the first or second ring and are always pleasant. It's a rare find to get such excellent hands on service. I recommend Dion to anyone looking to get home insurance, and to bundle all their products to one broker.

The absolute best!! David and Sandi made my experience with…read moreDonald Hardy insurance exactly what I think a broker experience should be like! No crazy fees, no drama, no bait and switch, no waiting game. Just straight forward, accurate information, specific timelines and 100% follow through on everything! Customer service at it's finest and exactly the type of service I deliver to my customers. Unfortunately this is a rare thing to see these days, but I am glad I found these guys! If you are reading this and you own a company and/or need commercial insurance, look no further, you have found your new broker, your last broker.

From the owner: Specializing in: - Homeowners Insurance…read more- Life Insurance - Health Insurance - Auto Insurance - Property & Casualty Insurance - Insurance

Sean is easy to work with, knows his stuff, and is quite helpful and very accommodating. A great…read moreagent to have on your side.

Sean Rovai has been our home, auto, flood and umbrella insurance agent for 25 years. After all that…read moretime I shouldn't be surprised at the continued high-quality level of service and real caring he and his staff show us: they are true professionals and really good people, too. But as customer service levels drop everywhere, they do keep surprising us because they are so clearly different from everyone else. As my husband and I are now seniors on a fixed income, this is especially important. The two big events that stand out the most where Sean has helped us in an especially difficult time were when we had to evacuate for the CZU Fire in 2020 and all the post-fire insurance and other hassles and costs that caused, and then the last several months after Farmers dropped us for fire insurance and everything got unbundled, causing potential chaos, a shift to the California FAIR Plan plus a separate wraparound policy, and unavoidable higher costs. Sean and his team worked hard to get us the best possible deals. Now, we just finalized an auto and umbrella insurance plan they found us that is saving us quite a bit. We highly recommend Sean and his team without reservation.

I have been using King Insurance since 1986; they have covered me personally (home/cars), gotten…read morecoverage on my rental properties and linked me to a solid EarthQuake company (GeoVera). Whenever I have needed information on my policies for tax purposes (like EVERY year!!) they have been helpful (saved me a huge amount of time looking thru my own records). I was very disappointed to see a One Star rating by Jean R. dating from 2011 and thought I should put my experience with them for good measure. I have found them professional, honest and hard working for their clients. I am getting ready to move out of the area and have given the new owner of my home the name of Matt King for all their insurance needs and am keeping my 3 Santa Cruz rentals policies with his office.

Do not buy from Farmers insurance they are the worst insurance I've ever seen. I filed a claim for…read moremy stolen bikes over a month ago and the entire time they have harrased, interrogated, and treated me like a criminal. They are so rude every time I call them and they keep making me do all these crazy steps to finish my claim, now there telling me I need to wait a few more months for them to collect information on my personal life and are becoming very intrusive saying they need to call my ex girlfriend's and all kinds of crazy things that aren't even related to this claim. I'm guessing this is going to take months if not years to complete, DO NOT DO BUSINESS WITH THESE HORRIBLE PEOPLE

Last year, we made an offer on a house located in a fire zone. Concerned about the potential…read moredifficulty and cost of securing insurance, we reached out to Tanner. Since he was out of town, we ended up speaking with Trish instead. She was incredibly helpful, taking multiple calls over several days to walk us through the details. She identified a few key issues that would have prevented us from getting a loan, things even our lender hadn't caught. Trish found another company that could provide a lower price for insuring this particular house-- I got the sense she was honest and helpful and would definitely want to work with her and this agency in the future.

Tanner and Chase Tedsen bring tremendous energy and dedication to The Tedsen Insurance Agency…read more With deep ties to their community, they work to assure that their clients are getting the very best coverage they can get. I recommend asking them for a complementary, no-obligation review of your current coverage. They will ask the questions that truly allow your insurance to be tailored to your lifestyle or business.

We have worked with Tim and the Holland Agency for over a decade. He has been wonderful to work…read morewith! Tim is always available to support us when we call. He has helped us find affordable insurance for our home, auto, and umbrella. He has helped us navigate filing claims and helped us get the best rates possible. I highly recommend Tim and the Holland Agency!

Tim has served my husband and I for about three years now…read more We are very impressed by his professionalism and his care and concern for us! He responds quickly to our requests which we appreciate greatly! He's also our friend. I mean he has become our friend because he is very kind and has excellent customer service skills. I know he has to be very busy with all of his clients but he always makes us feel like we are High-priority. We highly recommend Tim! And you have to ask him about VOYA!

I've been working with Jerry 12 years he help me out with insurance for my businesses, he always…read morelook out for me to get the best deals according to type of insurance that fits every business. Thank you Jerry and keep up with the good work.

I have had Jerry Seagreaves as my insurance agent since I bought my home in 1998. He is a very…read moreefficient person. I have turned to him for many issues and he did his best to accommodate me.

They have excellent customer service and great rates:-) I would…read moreRecommend coast Auto to anyone.