I wanted to take a moment to acknowledge the incredible work these people do. Nurse Amber and…read moreMorgan have been such a light in every interaction I have had with them. Their help, patience, thoroughness, and uplifting demeanors have made such an impact on me and my husband. I am thankful for the work they do AND for the way they made us feel. We would recommend this place through and through based on our interactions with them alone.

Dr. Sam and the staff at AFD Brentwood have been exceptional in their care and attention with my…read morehealth. I especially enjoy the personable interactions with Dr. Sam. He is truly and genuinely interested in getting to know his patients. The treatment and wellness guidance I have received through the years have been insightful and have turned challenges into tremendous successes!

!!PLEASE BEWARE!! If you are considering using this as your…read morefamily practice I would look in ANY other direction. I overheard the girls talking up front at the desk about the cameras recording audio and how the owner spends his weekends rewatching video and audio footage outside of the office in his personal time... YUCK. I was also told before my appointment that our insurance was in network with the practice and it was a hassle when I showed up, they infact did not take my insurance so I had to self pay in order to be seen. While I was waiting in the lobby for my insurance to be verified I saw the owner aggressively ripping up papers and yelling at one of the Doctors, saying he would fire her if she used a certain medical office for referrals. I was genuinely concerned for the girl at the front desk so I asked her what was going on and she seemed very baffled. I loved Dr. Miller but in good conscience I could NEVER go back and give my money to practice that feels that it is okay to act that way, especially in front of patients. If I could give this place 0 stars I would!!

Dr. Lekshmi Nair, was incredibly kind and attentive. She listened carefully, answered all my…read morequestions, and made me feel at ease throughout my visits. I've never felt more comfortable discussing my health concerns. She explained every step of my treatment plan clearly. She ensured I understood all options before proceeding. Her attention to detail and genuine concern made all the difference. She even followed up personally to ensure I was feeling better. She been such an asset to my healthcare team. From the receptionist to the nurse, everyone was welcoming and professional. The clinic is clean, modern, and well-managed. I always feel valued and cared for here. Amazing service! Highly recommend.

Going to Family Care Center and experiencing their "caregivers" was a colossal waste of time and a…read moregenuine disappointment. If this clinic wants to present itself as a mental health provider, leadership might want to revisit what "care" actually looks like. Walking in, I was immediately met with a barrage of paperwork focused on billing--making sure charges are clear to them, not to you. Not exactly the warmest introduction for someone seeking mental health support. The next interaction was just as impersonal. After giving my name, I was directed to step on a scale and provide measurements--no introduction, no explanation, no basic courtesy. It felt more like processing inventory than welcoming a person. Then came the actual "care" session. The provider launched into a rapid-fire explanation of all the ways the clinic can bill you, delivered with the energy of a fast-talking sitcom character. She shared that she knew I had already been given all of those details though just wanted to recap again. Then, she told me why she thought I was there which was not accurate. I asked her to slow down and please take the time to have dialogue instead of talking at me. She never asked meaningful questions or or make a genuine attempt to understand why I was there, which made any real conversation about mental health impossible. Overall, the experience felt dismissive, disinterested, and transactional from start to finish. The caregiver, in particular, seemed better suited to a role with minimal human interaction - perhaps guarding an empty museum wing, because meaningful engagement was clearly not part of the approach. I am genuinely appalled and disturbed this clinic presents itself as having any aptitude in mental health care. None of them demonstrated an ounce of intellectual curiosity or communication skills which should be critical in caregiving roles.

My son is currently being seen for his pediatrician at Murfreesboro clinic and was referred to a…read moreLicense Professional Counselor. We suspect that our son has ADHD. He had a couple telemedicine appointments with her. She's amazing BTW. My only concern is the office. I have tried reaching out to them since 2025 December because I need a proper document of diagnosis for my son to provide a document to his school. I left voicemail, left messages through the patient portal. When I looked on my messages, they marked my concern "solved", I did not receive anything from them at all. So I left another voicemail and a message that I will be paying them a visit. I am very disappointed; my son was needing this document he's struggling from school...

Staff was kind when we checked in. I had made an appointment online and was disappointed when the…read moreappointment wasn't honored and we had to wait another twenty or more minutes. The NP, Lauren, made up for it. She was kind and caring and the nurse/ tech that checked vitals was super sweet too. (didn't catch her name) The most impressive part was I called the next day and was immediately connected to the NP, Lauren. This was very efficient and so helpful and not always the case with quick care. After this call, we were cared for immediately upon receiving test results. Thank you! Bathroom didn't seem clean but the lobby is beautiful.

Doctor Bloom kept asking me questions and talked over me every time I tried to give an answer. He…read moredidn't take my concerns seriously. I finally had to tell him that I graduated from Vanderbilt and this is not normal diarrhea and the cramping is not the type of pain that I am used to when I do have diarrhea. I asked if they did testing for cyclosporiasis and he said he did not know what it was. I paid 130 dollars for him to try and scoot me out of the door with some imodium before ever listening to what issues I had, what food I had eaten or anything. I had to tell him that when I had appendicitis the cramping was far worse than this but this cramping pain is definitely not something I experience regularly. He brushed it off and said I should try the health department. He wrote me a prescription for antibiotics. I won't take them until I can get tested for the parasite.

I feel terrible writing a bad review but people should be warned to do their research prior, not…read moreafter getting a huge bill in the mail months later. I went in because I wasn't feeing good and hoped to get a medication to relieve terrible cold symptoms. They quickly tested for covid, strep and flu which were all negative. It was then suggested that those aren't thorough enough and they could take another swab and send to their lab which would be ready the next day. I asked about cost which the provider said she wasn't sure (big surprise) but wouldn't be much and insurance should cover it anyway. First of all it was close to 3 days before I got results and was already feeling better at that point. When I called to get an update after 48 hours I was told it could take up to 72 hours. So that was the first miscommunication. The second and worst is that the lab they sent to are 3rd party...not their lab as I was told. They have no ties to the billing and just hand you off to them to bill you whatever they see fit. They ran an insane amount of completely unnecessary tests that $1214.05. Insurance does not cover these tests because they found them to be medically unnecessary, which they were. I am assuming that instead of spending the time to decide exactly what tests should have been requested based on my specific case they chose to send a free for all and have them test for everything under the sun. I had request to have the break down of the bill sent to me (not easy) and then research what each test meant and understand the codes. I won't go into too much detail on my finding except to say that 90% of the tests should not have been done and some were billed/coded to be redundant resulting in excess charges. While I find the billing practices of the lab (Phase 2 Labs) unethical, I also hold Physicians Urgent Care responsible for lack of disclosure and overall careless in their testing practices. My advice is to take the time to ask more thorough questions when they offer to send any testing off to the labs. Mainly what exactly are the tests and why they are suggesting them. Maybe that will give them pause to think that maybe each test that their patients will be charged for should be applicable to the person.

I scheduled what I believed to be a routine physical exam, which should have been fully covered by…read moremy insurance. Instead, the doctor's office coded the visit as "establishing care," resulting in my insurance only covering half of the cost. At no point did anyone in the office explain that this change in coding would lead to additional charges. When I checked in, the receptionist even took my credit card information and assured me it would not be charged since the visit should be covered. Later, I received a surprise bill anyway. When I called their billing support team for clarification, they offered no help and made no effort to resolve the issue. This lack of transparency and accountability -- from the front desk to billing -- left me feeling misled and frustrated. Patients deserve clear communication about costs and honest assistance when problems arise, but this office failed on both fronts.

Dr. Bennie came highly recommended to us through a friend when we moved here almost 7 years ago…read more My son has a lot of medical conditions. Some are very serious. The entire staff and our pediatrician, Dr. Bennie have gone above and beyond for us numerous times. Everyone at Harpeth have been exceptional with his care. He is very immune compromised and they have been Extremely precautious about keeping us safe and healthy even through the pandemic. They are always flexible, caring, and very thorough with his care and the care of his siblings. I highly recommend this practice and all of the physicians that work at Harpeth Peds!

We have three teenagers that have gotten their physicals and immunizations there. Over the past six…read moremonths alone, they have made two errors on their immunization records. In one case, they gave a shot and didn't even record it on my son's form. We had to remind them the next time we came in when it was missing. Also, terribly inconvenient to get records to the school as they will not fax directly. Had to call several times and leave messages. Such a hassle.

I have been seeing Dr. Wei at Edmondson Pike Family Practice for years, and I see Eric whenever Dr…read more Wei is busy or unavailable, and they are fantastic! Both are attentive, friendly, and really take the time to listen to all my concerns. I appreciate how they both consider my needs when creating a treatment plan, making sure I feel comfortable with the approach. They're knowledgeable, easy to talk to, and truly care about their patients. Highly recommend!

I used this clinic for about 4 years. Whenever I visited, I always got good service in clinic…read more Additionally, it is nice to have a walk-in clinic. But avoid their lunch hour as they completely shut down and you'll wait in the parking lot. Heaven forbid if your have a medical need during their lunch hour! Times when I have called on the phone, my experiences have been less than satisfactory. If I requested some record or document to be sent to me, I never received it. If I requested a a record to be faxed, it was never received. If I left a message for a callback, I never received the callbacks.

They advertise "Walk-ins" are welcome, however I beg the differ. Receptionist ask upon arrival if I…read morehad an appointment and I informed her that I was a walk-in. She directed me to the kiosk where I entered all my info, to include insurance. I waited over an hour and she called me up and informed me that I could not be seen as a walk-in on the first visit. What a waste of time!!!

I had my USCIS medical exam done in early February, and I truly cannot recommend this civil…read moresurgeon's office enough. 1. The price is very reasonable compared to other offices in the Nashville area, which immediately put me at ease. 2. Dr. Steve Samudrala is incredibly kind and professional. He treated me like a regular patient, not "just an immigrant going through paperwork." He genuinely cared about my well‑being and even took time to give me thoughtful advice about some health conditions I have. That meant a lot to me. 3. The immigration team is absolutely amazing. Morgan scheduled my appointment over the phone and was so nice and patient -- she made me feel much better about what can be a very intimidating process. Amber is such a wonderful woman. She turned what could have been a boring and stressful immigration medical procedure into a great experience. On the day of my exam, I actually made two mistakes on my paperwork (completely my fault -- I misspelled my name first, then added an extra number to my passport number ). I can laugh about it now, but at the time I was overwhelmed with work, life, and immigration stress. Amber and another newer team member helped me redo my paperwork twice without any frustration, only kindness and support. They truly saved my day and made everything so pleasant. My USCIS application has now been submitted for about a month, and I'm very grateful I chose this office. Thank you to Dr. Samudrala, Amber, Morgan, and the entire team for making such an important step in my immigration journey a positive and supportive experience. I truly appreciate you all.