We are patients at the Berry Farms location and DR. Schofield is the best! she is kind, attentive,…read moreand so patient with children, as well as, with parents. she is an Analytical thinker and this is is exactly what one seeks when you have questions and concerns.She has that very caring touch of a Mother's/Grandmother's love. She is the best choice in pediatric care, hands down!

They are so slow that appointment times mean nothing. An hour and a half wait is common. Time…read morestands still...

There's ample academic evidence to support concerns over certain vaccines and the schedule in which…read morethey're given. To completely shut out any patient who has data-based beliefs that differ from the mainstream narrative is medically and ethically repugnant. Parents should be cautious of any provider who unquestioningly follows guidelines set forth by institutions funded by corporate special interests, regardless of the specific medical discipline. This practice turns patients away based on political beliefs, not medical ones, and is arguably out of compliance with their Hippocratic oath to uphold medical ethics. New patients beware, and do not allow yourselves to be scared or browbeaten into submitting to intravenous injections for your infant child based on fear-based tactics set forth by for-profit megacorp.

Every time I call somebody answers the phone in one ring.! As an aging adult I appreciate having a…read moreblood lab and x-rays on the premises that I can walk into without an appointment most times. Personal care and medical help I've received in 20 years has been exceptional and I greatly appreciate you guys being here.

Alicia is rather amazing along with her nurse Kristen. My child had some special issues and we were…read moreguided to the right referrals immediately. Will always be appreciative of this team with Heather at referrals too. Thank you.

We recently switched from a pediatrician in Franklin to Grace Pediatrics in Thompsons Station,…read moremainly because it is closer to our home. We have been blown away by the care that we have received from Grace Pediatrics! I am so happy that we made the switch, not only because it's closer to our home, but because we like it much more! I feel more supported by the staff, where at the other office, I felt like we were just a number to them. I cannot recommend Grace Pediatrics enough!

I figured it was about time I wrote a review. Over the years I have been very, very picky about the…read morephysicians my family and I choose to visit. And, I've found it quite difficult to find the right fit, to be honest. So, early on, I really struggled to find the right physician and group for my kids. And, the fact is, when you choose your child's doctor, you aren't just making that choice - you are choosing the office staff, the physical office space and location, the hours, the other group physicians, etc. We lived in Franklin years ago, when my kids were little. I have plenty of "horror" stories of the various physicians and groups we tried out then. From 2004-2008 we were in Florida, and it was even more difficult there - I never found a physician I was confident in! When moving back to Tennessee, a lot of prayer (yes! prayer) went into my search for a new pediatrician. Dr. Pinkley was the first we saw, and we've never regretted that decision. Fantastic facility (and I've been in some nasty offices!), pleasant and helpful staff, generous office hours, great nurses, and we've had good experiences with the other doctors, the few times we were unable to see Dr. Pinkley. We've used this group for 7 years now, and never looked back. We love Dr. Pinkley!

I heard about this practice from a few women where I work. My son is brand new, so I am very…read moreparticular about who gets to give him care... ;) I have to say that Dr. Christina Lohse is incredible, and her nurse Tammy is amazing as well. Dr. Lohse is so personable, so caring and clearly explains things - usually using visual examples. My son has had tummy issues, and they were so sympathetic, kind and knowledgeable. I could go on and on. I highly, highly recommend. The practice also has an on-call nurse available, so you can call in during business hours with any questions - fabulous for a new mama. They follow up after appointments to check on us, and make sure we're doing all right. They've given us samples of formulas, probiotics, etc...above and beyond. They also have an awesome website with a ton of FAQ's and such.

Dr. Bennie came highly recommended to us through a friend when we moved here almost 7 years ago…read more My son has a lot of medical conditions. Some are very serious. The entire staff and our pediatrician, Dr. Bennie have gone above and beyond for us numerous times. Everyone at Harpeth have been exceptional with his care. He is very immune compromised and they have been Extremely precautious about keeping us safe and healthy even through the pandemic. They are always flexible, caring, and very thorough with his care and the care of his siblings. I highly recommend this practice and all of the physicians that work at Harpeth Peds!

We have three teenagers that have gotten their physicals and immunizations there. Over the past six…read moremonths alone, they have made two errors on their immunization records. In one case, they gave a shot and didn't even record it on my son's form. We had to remind them the next time we came in when it was missing. Also, terribly inconvenient to get records to the school as they will not fax directly. Had to call several times and leave messages. Such a hassle.

Horrible. Never organized, always takes 2 hours for a scheduled appointment. They take in way too…read moremany patients. it's always a waiting room full. The office girls are very rude and to have that many doctors you'd think they'd be a tad faster than they are. Would go anywhere else but here. also to add I've been dealing with them for 8 years and it's never been any different the whole time. it's just convenient and closest to us but it's not worth it anymore.

They have always done well for my grands and tried to work in at timely manner or advised otherwise.read more

Was in town for a high school graduation and had to come here because of a bad cough and fever…read more Very nice, modern facility with a welcoming lobby. Very easy to make an appointment on line. Arrived a few minutes late but was not an issue. Receptionists were very nice and informative. Got in to a patient's room within 5 minutes of checking in and completing two pages of paperwork. The nurse practitioner was very thorough and took down my symptoms and history. Dr Bloom came in about 20 minutes later. He was informative, pleasant, and thorough. Prescribed a decongestant and gave a recommendation on a OTC expectorant to take. Very happy overall with the experience.

jessica and the team here are first class! I had to come here 2 times in 5 days with two different…read morefamily members. I won't go anywhere else for Urgent Care needs! Highly Recommended

I feel terrible writing a bad review but people should be warned to do their research prior, not…read moreafter getting a huge bill in the mail months later. I went in because I wasn't feeing good and hoped to get a medication to relieve terrible cold symptoms. They quickly tested for covid, strep and flu which were all negative. It was then suggested that those aren't thorough enough and they could take another swab and send to their lab which would be ready the next day. I asked about cost which the provider said she wasn't sure (big surprise) but wouldn't be much and insurance should cover it anyway. First of all it was close to 3 days before I got results and was already feeling better at that point. When I called to get an update after 48 hours I was told it could take up to 72 hours. So that was the first miscommunication. The second and worst is that the lab they sent to are 3rd party...not their lab as I was told. They have no ties to the billing and just hand you off to them to bill you whatever they see fit. They ran an insane amount of completely unnecessary tests that $1214.05. Insurance does not cover these tests because they found them to be medically unnecessary, which they were. I am assuming that instead of spending the time to decide exactly what tests should have been requested based on my specific case they chose to send a free for all and have them test for everything under the sun. I had request to have the break down of the bill sent to me (not easy) and then research what each test meant and understand the codes. I won't go into too much detail on my finding except to say that 90% of the tests should not have been done and some were billed/coded to be redundant resulting in excess charges. While I find the billing practices of the lab (Phase 2 Labs) unethical, I also hold Physicians Urgent Care responsible for lack of disclosure and overall careless in their testing practices. My advice is to take the time to ask more thorough questions when they offer to send any testing off to the labs. Mainly what exactly are the tests and why they are suggesting them. Maybe that will give them pause to think that maybe each test that their patients will be charged for should be applicable to the person.

I scheduled what I believed to be a routine physical exam, which should have been fully covered by…read moremy insurance. Instead, the doctor's office coded the visit as "establishing care," resulting in my insurance only covering half of the cost. At no point did anyone in the office explain that this change in coding would lead to additional charges. When I checked in, the receptionist even took my credit card information and assured me it would not be charged since the visit should be covered. Later, I received a surprise bill anyway. When I called their billing support team for clarification, they offered no help and made no effort to resolve the issue. This lack of transparency and accountability -- from the front desk to billing -- left me feeling misled and frustrated. Patients deserve clear communication about costs and honest assistance when problems arise, but this office failed on both fronts.