I had plans for lunch with family Saturday. But you know how stuff always happens when you have…read moreplans! Things went left! Our garage door was literally hanging on one side after I attempted to close it. Now I'm running late and have to call my family to push back our date. Then it's the hubs! I had to get him up from his nap to tell him the garage door is hanging off. Great way to start the new year! So me being an Elite, I always rely on Yelp! I searched for garage door repair, found this company with top reviews, and gave them a call. There isn't any negative feedback in this review. 1-4 are all positive. Want details, keep reading! 1. Initial Call / Operator I called the office and a young lady answered. She was very pleasant, took all my information, and told me a technician would come out to provide a free quote within three hours. She also asked how I found them, and I let her know it was through Yelp. 2. Timeline of Arrival The technician, Angel arrived earlier than the initial timeline. He called beforehand to let me know he was on the way and would be arriving sooner, which I appreciated. We needed to get the garage fixed as quickly as possible so that worked out for us. 3. Technician Angel explained that he could repair it, but it would basically be a band-aid fix. Our tracks were bent and there was another issue, so we'd likely run into the same problem again. He offered to replace the garage door right then, which made us happy since we store important items in our garage. Unfortunately, he didn't have our door type on his truck and it had to be ordered. We scheduled installation for Monday. 4. Installation Angel arrived Monday as planned. He told me the process would take about two hours to remove the old door and install the new one. He was true to his word. It actually took a little less than two hours. He also gave recommendations based on the slight pitch of our foundation and shared tips for 6 month maintenance. He was friendly, professional, and cleaned up after himself. To answer your question.... YES!! I would absolutely call them again for any garage repairs and would recommend them. No complaints at all.

Came the next day. Was quoted a certain price and paid that. 600 cheaper than A1 Garage who rips…read moreyou off! Angel was here super fast and got my hanging garage door up and working super fast! Thank you so much!

Greg did a great job explaining the work, what springs they offer and potential spots for future…read morerepair/replacement without being pushy. I did knock off a star, however, due to their pricing tactics. They quoted me about double other equivalent companies quoted me. When I pressed and showed a competitors quote, they matched the price since they were already out here. That doesn't sit right with me that a $750 job can become $400. I'm happy they matched the price and I got the job done, but always get multiple quotes. They have the branded trucks, excellent communication via email/text confirming appointment and technician photo and advertise via mailer coupons, all of which comes at higher marketing costs which explains the higher initial quote.

I booked online around 4pm and was able to have an appointment the following morning! The…read moretechnician, Joel Hoerchner, called while on his way to our home, was prompt and super knowledgeable, courteous, and an all around great guy. Once we discussed the issues, he diagnosed and made recommendations for the fix. He did not pressure me into any choice and went above and beyond to correct the issue as well as things that had not been done properly from the initial installation. Our home is almost 3 years old and should never have had so many problems with the opener. Joel took care of everything and at a very reasonable price. We now feel secure that we won't have issues moving forward thanks to his expertise and hard work. A1 Garage communication was stellar as well. We received emails and text messages regarding schedule of the service call as well as who our technician would be and when he would be arriving. Love the personal touch of the technician's interests and a little background as well as providing a picture so we knew who was coming in advance. We highly recommend Joel Hoerchner and A1 Garage Door Service for reliability, timeliness, honesty, availability to schedule quickly and of course their work and standing behind it. We will definitely call A1 Garage Door Service if there is any needs in the future as well as if anyone asks for a recommendation. Ask for Joel Hoerchner if you call ;) Price assessment Reasonable price Services General repairs & installation

Quick and responsive service. Got some good immediate feedback related to my Yelp post. The next…read morething I know they're giving my husband a call and getting things scheduled right away to come out to survey what was happening with our garage. They explained the needed part replacement and setup the day for the work to be done. They showed up a tiny bit early, but we loved that and a crazy rain storm was just about to hit and I would not want to be working on a garage during that, either!!!! Again - fast, reliable and got the work all done and were out of there before the weather got too crazy! Would recommend!

Great service. Quick service response. Very knowledgeable very happy with the service that was…read moreprovided. Great price.

Garage door malfunctioned during a storm, had to close it manually and thus couldn't get back in…read more Telephone call after hours was returned the very next morning, repair person was prompt during promised three hour window, they have a $150 minimum response charge which was well worth it. He figured out the problem in moments (a connection had been severed by the high winds and hail) and did a little maintenance since he was being paid for an hour anyway. The woman who returned the call was excellent. The name is pronounced, :Wild-ee, but I prefer to call them, wild. I like to picture wild undomesticated repairmen just barely tamed enough to respond to emergency repair calls, then returning to their natural habitats.

I highly recommend this company. I got a ridiculously high estimate ($3500) from one of their…read morecompetitors, they claimed most of the parts on my door were worn out. So I decided to give Joe Wilde a call, he had a guy at my house within a few hours and he was able to fix the door with no parts being replaced in under an hour for $150! It turned out to be an eye sensor issue, The door has worked perfect ever since! Thanks so much for being an honest company! I will definitely do business with you again if I need a garage door guy!

Great service! Quick response. Fairly priced and my garage door is working like it's new. Scott was…read morevery professional and helpful. Great Job! Thank you so much!

This company is my hero. I hit my garage door with my car and it didn't work at all and I thought I…read morewas going to have to spend $1000 plus to get a new door. Robert came over and for $79, he adjusted my opener and lubed the moving parts and my door was working fine. Another firm had been to my house the day before and said that I needed a whole new door. The moral: always get a second opinion and make sure it comes from Eckhert door.

Bait and switch estimate, no free consultation, first guy to show was just an unqualified…read moreestimator, uncharged me for distance w/o telling me when I scheduled, estimate was 5x what I wound up paying.

PRECISION DOOR SERVICE.. Stay far far away from this…read morecompany!!!! Called this company to install a one car garage door in nov. 18th, 2021. Verbal agreement door would be installed in early december. After the 2nd week in Dec we contacted the company said couldnt get a door until March. Told them that was unexceptable. After many conversations he (scott) said we will get a door installed in Dec. They sent a door with damaged parts. After contacting BBB he, Scott again said he would rectify problem next week. That was back in Feb. Of 2022. Over a month Ago. It is April 2nd, 2022. Still No word from the Company since.

100% would recommend! They assisted my mom with her broken garage door last year and she raved…read moreabout the fast service and kindness of the repair person. I can now confirm that her experience wasn't a one-off. Shout out to Jim for being awesome! I called Monday morning to request an appointment and they were able to schedule for the next day. I was called Tuesday morning to confirm, and given a rough ETA and the name of the person who would be coming out for the repair. And then a final call from Jim when he was on the way. So, A+ for scheduling and A+ for communication. When Jim arrived, I explained what was happening (of course the door opener was working fine when he came) and my husband explained further what he had been doing to try assessing the issue. After taking our information into account, he set to work making necessary adjustments to fix the issue and then giving everything a good once-over just to be thorough. Jim explained everything that he saw, what adjustments were made, and showed me how to realign the sensors if needed. A+ for friendly service. I've never needed a garage door repair so have no frame of reference for cost, but I'm not unhappy at all with the price I paid for next day service. I do believe it was fair. I'm confident that everything will stay in good working order with proper maintenance on my part. If I should need anything further, I know who I'm reaching out to for help!

The spring to our garage door snapped earlier this week. After calling around to a few local…read morebusinesses we found that not only was Advanced Overhead Door, Inc. the friendliest and easiest to work with, but they also had the most reasonable rates in town. They offered to come out the very next day to make the repairs. That day wouldn't work for us so they offered another that would fit into our busy schedule. The morning of their visit they called to let us know a 2 hour time range that they would be able to come and called us when they were on their way. Our tech was very friendly and worked quickly to get the job done. He was even able to make some recommendations of what we needed to do to keep our garage door working smoothly going forward and let us know about their 90 day warranty. I'd highly recommend this company to anyone who is looking to have work done on their garage door!

I was having problems with my garage door not going all the up but clearly had power and motor was…read moreworking. I submitted an inquiry and Jimmy reached out right away and gave me a couple possible causes. He was able to come immediately the next day. Within an hour, all was fixed. Jimmy was on time, clearly communicated what was going on and professional. I'd highly recommend and will call him again for any future problems. Bonus-he doesn't charge travel fees like some people do!

Had trouble with our garage door and discovered one of the torsion springs had broken. Reached out…read moreto Hung Right and Jimmy replied to a quote request and then called to give me a verbal estimate over the phone. I committed to him proceeding with the repair and Jimmy was to our home within 90 minutes. Repair took less than an hour and price was very competitive for a Saturday repair. Jimmy was very pleasant and I would definitely recommend him!