This place rocks!…read more Service was outstanding! Our waitress recommended food to try that was more local to the area, and it was phenomenal! Atmosphere was great and humorous! Then even offer free meals if money is tight which says a lot about the establishment If I lived in this area, I'd eat here everyday

This plate hits like the Milwaukee Brewers in their 14-2 victory over the Chicago White Sox on…read moreOpening Day, March 26th, 2025. Food and service was fantastic and highly recommend.

Passing through and found this place on Yelp. It was a little hard to find as our maps app said we…read morewere there and we couldn't see it. Then we first smelled and spotted the smoker and figured out how to get around to the entrance. It's in a big warehousey type building and everything looks brand new inside. I had the brisket sandwich. So tender and loaded with meat. The loaded potato salad was really nice. I think it had pulled pork in it, something smokey, but not bacon. My friend had the brisket nachos. She got the half order and barely made a dent in it. Service was very fast and it's right off the interstate.

My family Stopped at this place on our road trip based on seeing all the great Yelp reviews. We got…read morethere around 1pm on a Sunday and they were sold out of mac n cheese and their potato salad already. So, ended up trying the cole slaw which was good. We tried the pulled pork nachos, pulled pork sandwich, Wings & the chicken. Everything we had was yummy. It is hidden in an industrial park area and they don't have great signage. The place was very clean including the bathrooms which is always a plus.

Amazing food and service! Ambiance is friendly and welcoming! Great place! We ate bbq tender and…read morechicken with salad!

I really like their BBQ but I recently tried the salmon and I am addicted! Their Mac and cheese and…read moregreens are outstanding. Tonight was the first time I took an order to go. It was ready super fast, packed very nicely and the employee who gave it to me was very professional and kind. Their current staff is really great and they care about the job they are performing. This location is really on their A game. The restaurant is clean and everything is stocked. This is my favorite order from the wall, serve yourself casual dining chains.

My wife and I were visiting my niece, and on our way out of town we came across a little BBQ spot…read morecalled Sugar and Smoke. It's a neat-looking place--nicely decorated, inviting, and full of that good smoky aroma that hits you as soon as you step inside. We were welcomed immediately, told to sit wherever we liked, and our waitress followed us over to take our drink orders right away. My wife ordered the meatloaf special, and while I teased her for choosing meatloaf at a BBQ joint, I ended up going with the Smoked Reuben. They brought her an entire meatloaf, along with green beans and mashed potatoes. I'm not exaggerating--this loaf easily could have fed three people. It was so good she nearly hurt herself trying to finish it. She almost made it through all the green beans, too, but I managed to snag the last one--and it was delicious. Then came my Reuben: a massive, five-layer monstrosity. I actually asked the waitress whether they made it that way just to impress me (since I had announced upfront that I'm a bit of a Reuben snob, lol) or if all their Reubens are like this. She swore they're all made exactly the same. You've got to see the photo. The marbled rye was sturdy and didn't collapse under the weight of two layers of thinly sliced smoked beef and a thick layer of juicy, tangy sauerkraut. I'm a kraut lover, so I really appreciated how generous they were. The house-made Thousand Island-style sauce tied everything together perfectly. In the nearly 17 years I've been posting on Urbanspoon, Zomato, and now Yelp, this Reuben easily sits in my top three--maybe even my #1. The smoky flavor made it unique, and I loved it. My only regret was not being able to finish this monster of a sandwich--it was delicious but messy, and I went through a handful of napkins. A lovely lady came out to ask how I liked the Reuben and introduced herself as one of the owners. (I apologize--I've forgotten her name!) My only suggestion would be to keep the meat thinly sliced--shaved would be even better--and maybe offer a half portion at a lower price. As it was, I could barely touch my perfectly cooked French fries. To top off the experience, my wife ordered the bread pudding. She has a "gold standard" bread pudding from years ago that she compares all others to, and she said this one was just as good, if not better, than her all-time favorite. I wish we had a Sugar and Smoke closer to home, because it would absolutely be a regular stop for us. It's so refreshing to find an establishment that cares this much about its food and its customers.

Stopped in S&S for lunch and the experience was hometown happiness topped off with exceptional…read moreservice! I had the Rueben (pictured), which I would order over and over! My husband had the lunch special of meatloaf, which was also very yummy. Can't go wrong stopping in. We'll be back!

My family and I are traveling through Jacksonville for an event. We wanted BBQ, that is not what we…read morereceived. I was unable to eat any of the brisket because it was entirely fat, and when I brought it up to the waitress she said that "brisket is a fatty piece of meat, what do you want me to do about it?" She did take a couple of dollars off of the bill, but it wasn't enough to make up for the poor food quality that we were served.

We were there for a ballgame so stopped by for dinner. It was delicious. My teenagers each had a…read morelarge sandwich and I ordered 1lb pork that was wonderful. The price wasn't too high either. I wish we lived closer because we would certainly go again!

Traveled over 30 miles on a Saturday to patronize a small independents business for lunch. Big…read moredisappointment, it was 12:30 in the afternoon and the place was closed. On line hours said it should've been open. Dont waste a trip for this place.

Excellent BBQ and beverages. The service was great. Everyone was very helpful and friendly. The…read morebuilding has an old salon feel. We were there on as Saturday during lunch.

Interesting place. Definitely worth our stop passing through here. It's a barbecue smokehouse in…read moresomeone's actual house! They do a bustling business. The food is actually very good. They put together some really well crafted sandwiches that we felt to have been a reflection of the care of putting together each recipe. The fries were really good, nice, crispy, seasoned well and HOT! The Cole Slaw was excellent on the sandwiches, but as a stand alone side, not so great, just average. It's more than just casual. When we were there, and I assume this to be the usual, there were no non-disposable utensils or plates. The place is cramped, and only one table (2 two-seaters pushed together. Everything else were booths, and on the small side to accommodate the limited space no doubt. The kitchen is right at the tables, and the entire place is a bit (actually a lot) crowded. They do a bustling take out business though. That was evident. So I think that would be reflective of how good the food is. The reviewer who gave it one dollar sign to reflect price, failed us. Three of us, three sandwiches, two fries and one cole slaw, with three small fountain drinks, yet it was over $60. I cannot give my usual highly descriptive, wifey assisted review, but she's with me writing this. We've already left and I got no pictures! Just one of those days where you're in a rush.

Carol Lou's prove the best BBQ is found in hole in the wall joints such as this old house that is…read morecluttered and falling apart. But man oh man, the BBQ is worth a visit! My wife and I split half rack of ribs, 1/3 poind of brisket and pork, jalepeno cornbread, peach Bourbon baked beans, and brisket mac and cheese. This is going to sound silly especially on how good the brisket and pork were - but I enjoyed the beans more than anything else. These beans were sweet and spicy with peaches, Bourbon, and red pepper in them for a truly amazing experience. The brisket and pulled pork were elite as both were tender and juicy. The ribs started off great and fell off the bone but the end was a little too tough. Jalapeño cornbread was sticky, sweet, and had the kick you would expect. Brisket mac was cheese but the brisket seemed out of place to me. There are 6 sauces: Carolina Red (mild), Georgia Mustard, Perfect 9 BBQ (vinegar tomato base), Triple S (medium), Sweet Chili, and Hot Carolina Red. All sauces were fantastic! Based on my review, Carol Lou's serves up a 5-star experience but 2 things holds them back. 1. They charge you for sauce. They charge $1 for an extra 2 oz container of sauce. You only get one choice of sauce with your sandwiches or meat and you don't get any on the side if you choose for them to dump it on the meat. Carol Lou's sauces are not made of gold and it is ridiculous to charge for extra sauce. 2. Sweet tea was rurnt and that is a Southern Word for bad and awful. It tasted old and it had gone bad. Other than those 2 things, the food is excellent but if you are a sauce-aholic and sweet tea lover like me, be prepared.

Service as an 11/10. Appetizer was on the table before the waitress had finished taking our order!…read more Good was off the charts, delicious and hot. Potato salad was solid, home made chips were perfect, and Rib Tips exactly as they should be. Great little place to dine, will return

Great food,quick service and really nice people that own the place, and…read more nice decor.

Cold food served with side eye. You're not even trying with your beans. And then what you charge…read morefor it. Nah. I'd rather drive all the way across town and pay too much for it over there.

Good quality and amount for the price. Mac n cheese is more…read moreof the thick wet kind, fries were freshly made, brisket was moist with good flavor

This food truck sells out fast, but I always try to get there when they have ribs. Best BBQ I've…read morefound in Springfield. It's located on West Wabash Ave in the Joanne Fabrics parking lot.

If your looking for excellent bbq this is the place in the Springfield area.you'll see a gillys bbq…read moretrailer in the Joann fabrics/Gordon food service parking lot off of Wabash avenue by Lowe's. Everything is made well and anything you get here, you will be happy & satisfied.the ribs our excellent and made prefect.the brisket and pork is real good to as well.the sides our all homemade and has Mac& cheese, baked beans, Cole slaw.the bread pudding is homemade too, and is a good way to end your meal. Gilly does competition bbq events and knows the art and skill to smoking meats.this is must place to eat at, and you won't be disappointed.