Mike and Leslie were absolutely the best to work with. The shop is very clean and organized which speaks to the level of service they provide. They installed a new windshield and rubber gasket in my 1984 Porsche 911. They make all the knowledge and experience required to install these classic rope in type windshield installations. It's great to find a shop that still cares about quality workmanship and customer service. The attention to detail was the best. They took me in on a Saturday to make my work week schedule work for me. I highly recommend them for your auto glass needs. I will never go anywhere else for glass needs and always recommend them to anyone I run across. Thanks again to Mike and Leslie!! Keep up the great work. read more

Highly recommended! Last week, I had my windshield replaced by Granger's. They worked closely with my insurance company to get OEM glass approved -- which was really important to me because of all the sensors in the windshield. The installation was flawless, and the husband-and-wife team was a pleasure to work with. They were friendly, professional, and kept me informed every step of the way. They completed the job quickly and with excellent precision. I also appreciate the warranty they provide. read more

They are simply the very best. They have repaired a broken windshield and an amazing job total great communication in five star service. We didn't even have to deal with our insurance. They handled it all going back again for sure. Super nice staff. Everyone is friendly. read more

Graingers Auto Glass - Auto Glass winners. Glorious. - Auto Glass Services Near Me - Santa Rosa, California

We had a seamless and exceptional experience with Grainger's Auto Glass. Our car was vandalized and we had a new window installed within a day. Leslie was over-the-top with her customer service skills and was on top of all the details that needed to take place with our insurance company. You really don't find customer service like this anymore. What a refreshing experience! read more

Graingers was referred to us by Freeman Lexus, Santa Rosa CA for windshield replacement where we originally purchased our car. We live 100 miles away, but the experience was well worth the trip . Leslie was very responsive in making convenient arrangements. She took care of all the arrangements for payment with our insurance company. We so appreciated her pleasant demeanor, hospitality and prompt service. The "job" was well done and completed in the time she promised. Thank you for going above and beyond to get us "back on the road" . Wayne and Marsha Cornelius read more

Replaced my cracked windshield with OEM glass. Can't say enough good things about Lesley. She worked with my insurance company and Freeman Lexus to smooth this process out without any wrinkles for me. I will definitely return if I need any more auto glass. read more

I'll add my voice to the other 5 star reviewers here just to keep the ball rolling. Mike Grainger has done several glass repair/replacement jobs for me over the past 10 or so years. Whether he works remotely from his truck or in his spacious, immaculate shop, he (and his son) do fantastic work. Aided and abetted by wife Lesley in the front office, every job goes seamlessly from initial contact to insurance and parts coordination, to finished product. There's a reason so many local dealers and body shops use and recommend Grainger's Auto Glass. I wouldn't use any other glass shop for my cars! read more

Remarkably, I've needed not one, but two windshields replaced in the last 6 months...my first two windshield replacements in my life! I went to Graingers on a recommendation from a representative at Hansel Subaru, and not only did Graingers do great work on the vehicles in faster-than-expected timeframes, but their level of customer care and communication greatly exceeded my expectations as well. They even have a cozy little waiting room with WiFi and Coffee where I was able to make some calls and get work done on my laptop. If you're reading this because you have a cracked windshield, my heart goes out to you... but on the bright side, you now have a reason to go experience a really great local small business. read more

Had my windshield crack while I was at work. My husband recommended we use Grainger and from the moment we contacted them their service was top of the line. They worked with our insurance, did all the scheduling and they even took my husband to work while they replaced the windshield shield. They went above and beyond to deliver my truck to my husbands job when it was all done. They truly help their customers out and strive to do their best. Thank you Grainger for facilitating the whole process! Recommend 10/10 read more

I have had occasion to need windshields replaced twice in the last three months. First was my new 2024 Toyota RAV4, then my fiancés 2007 Honda Accord. I found Grainger as they are the glass company recommended by Toyota. Leslie was very helpful and responsive. She got me pricing g and availability quickly, and got me on the schedule right away ( it was only a few days to get genuine Toyota glass). The installation was perfect and the safety systems were recalibrated as well. They worked with my insurance seamlessly. Just this week I took my fiancés car in. The experience was even better! We had to drop the car off the night, (after hours) before due to logistical reasons. Leslie had me text her so they could go back and move the car inside. Now that is the kind of service that's hard to find these days! I cannot recommend Grainger Auto Glass highly enough. Excellent service and work quality, along with very reasonable prices. Please give this locally owned business a try. read more

5 stars all around! If you need your windshield replaced, this is the company to do it! Quick & fast turnaround, got my windshield replaced within 4 days of me contacting them. Filed a claim, they took care of the rest! BAM! It really doesn't get better than them. So easy too! Everything was done by text message. Great service! Thank you!!! read more

I have a 1987 BMW original quote was high than final price. The service and communication were superior. The wait room has a big TV,KERIG ECT read more

One of the Geico customer service people told me to call BMW & find out whom they use for glass repair/replacement work. So BMW told me they use Grainger's Auto Glass. I would suggest anyone trying to reach them to TEXT THEM first 707-636-4336 They are a small very friendly local family business & work very fast. TEXT them the info, the ins company (if you're using one) & what the damage is. And if you need them (usually Mrs) to call you, put your ph # in & Mrs will call you when she can, you usually don't have to wait too long. Most of our communication was done via texting & frankly that's my usual communication preference these days. What happened to us: We were on the 101, a rock hit our windshield. I texted Grainger Auto Glass, and we set an appt up. We chose OEM glass, which I suggest if you have a higher end car with all the bells and whistles included in the windshield. It's been on for over a week. Mr G & his son did a spectacular job as it is literally like brand new, LIKE FACTORY SEALED. TY to Grainger Auto Glass! They were awesome and I completely recommend them 100%! read more

Grainger's Auto Glass provided an outstanding product and service! They handled my windshield replacement while I was at work so I was not inconvenienced in the least. Could not be happier with their service! Thanks Grainger! read more

Good communication. Scheduled a day, showed up on time and replaced windshield quickly and correctly. Great results and very professional service. Would not hesitate to call again. read more

Yesterday, Graingers Auto Glass replaced my windshield. They showed up when I expected them. They finished prior to their estimated time. They also followed all COVID-19 safety standards. I am very pleased with their work. I hope I will never need their service again. If I do, I will certainly call them. read more

I'd give more stars if I could. Lesley and Mike had Jeff and his asst. (forgot his name sorry) out in 2 days to my home. Lesley answered all my questions about insurance/vrs up front payment. She was on top of it and very clear. Jeff installed and was such a nice guy, very diligent and he knew what he was doing. My car is like new and he guaranteed his work for as long as I have the car. What a great business. Referred from my car dealership. I would definitely recommend and if needed again I would return ! This is what service is supposed to mean. read more

I called Graingers on 5/13/20 to replace my pick up truck windshield after I saw the van with their name on it at the stop light by my house. Leslie called back right away and gave me a choice of 3 types of windshield options that Friday. They made an appointment for Tuesday. They showed up on time and did a great job. It was quick, clean and quality work. The price was fair and exactly as estimated. I wouldn't hesitate to call them again if needed. read more

Excellent, fast, professional mobile service. Great hospitality, too. Really nice independently owner family business. Prices are very reasonable. It just does not get better than this! My car's windshield was replaced within 4 days of me contacting them. Highly recommend!!! read more

Mike, the owner, and his 2 employees provided THE best service.The glass is beautiful, the work was professional, convenient and with original manufactured parts. I am extremely grateful they service Sonoma County. Hopefully I won't need windshield replacement again (or other glass repair) but, if I do I will ONLY call them. A+++ read more

"A stitch in time saves nine." Too bad we were not in time. Sadly we did not notice the pebble dent in our windscreen. It soon developed into a 12" long crack. I checked around for windscreen repair shops. The auto body shop that we have used in Healdsburg CA recommended Grainger's Auto Glass in Santa Rosa. I called and put them in touch with my auto insurance company. We scheduled a date. On the appointed date and time Brad and Mike Grainger showed up at my house. They installed a new factory equipment windscreen in 45 minutes. An hour later we were good to good. I paid my deductible with my credit card. Grainger's handled all the paper work with my insurance company. Good job. Well done. It's nice to know I was supporting a family owned local small business. Next time I will keep a sharp lookout for a new pebble crack. read more

Shout out to Graingers. I got a return call from Brad asking if he could come fairly soon to repair the chip in my windshield. I fully expected to need to take my car to him but he came to my location. He worked quickly and diligently and I am very pleased. I am a wee bit attached to my car and he did a great job. I will recommend to others. Thanks, Brad! read more

I couldn't possibly ask for a more positive experience. The entire transaction took place via text, the job was done quickly and effectively, and it cost much less than I was expecting to pay. You don't have to go into their office, you don't have to meet them at your car, you don't even have to exchange a single word verbally with another human being if you don't wish to. These folks are the best, and you won't regret going with them! read more

What a great company. I had a crack in my windshield and called my insurance company to have it fixed. Graingers was one of three companies they gave a choice of. I'll be honest, I picked Graingers because their website was the most professional. They were quick to get hold of me and make an appointment. Brad called about 20 minutes before he arrived to my house to fix the windshield. He was so polite and professional; something I don't see often in customer service. Brad was very clear about the procedure and I felt very at ease about the whole thing. His dad came by to finish up the paperwork and he was so nice. Just amazing. I'm going to call my insurance company to recommend Graingers to their Santa Rosa customers. read more

GRAINGERS GLASS TO THE RESCUE ! My front windshield on my new Subaru cracked. Not only did it need to be replaced but also had to be recalibrated at the Subaru dealer in Santa Rosa. My insurance originally set up an appointment with Safelite.. I arrived at my sechedule time and was told they had to cancel due to not having the parts they needed. To say the least I was furious..no call to tell me this. I called my insurance who called the Subaru dealer who recommend GRAINGERS. Within an hour I received a call from Lesley from Graingers secheduling my appointment. She was professional and took care of what was need. They did an exceptional job ! I will only call GRAINGERS for all my auto glass need.. read more

Amazing all around! My car was broken in to the day before New Year's Eve and Graingers was able to still get my glass ordered right away on New Years Eve holiday, and came to my house to fix the glass within just a few days - so quickly! Thank you! read more