I had visited all the memory care facilities in the area and found Autumn Leaves was the only place…read moreI would want to be if I was suffering from dementia or Alzheimer's. I visit my husband there almost daily and the residents are treated with respect and allowed to function at whatever level they are comfortable. My husband eats with the same 3 people for every meal and the residents seem to be "sorted" so they sit with people with similar levels of comprehension. Autumn Leaves schedules regular entertainment. There are several TV rooms and outdoor seating areas and the residents feel comfortable roaming throughout the facility. They aren't embarrassed when they can't remember where their room is and just ask for help. The residents feel at home and want to help each other out whenever they see someone struggling. Most of all, I am so grateful for the change in my husband. It has been incredible! In just the few short weeks he has been there, he has changed from an angry, aggressive person who hated me to the kind, affectionate man I married. I don't know how long this will last but it has been a godsend for both of us. Thank you.

My mother had been a resident at Autumn Leaves of Georgetown for almost three years, since August…read moreof 2016. In the early days of her stay there it was very nice. The rooms were kept clean and my mother was kept clean, dry, and comfortable for the most part. We had a few problems but as we made report of those problems the Executive Director and the Director of Healthcare were very compassionate and understanding. In each case where we felt that my mother was being neglected or mistreated we were given apologies and assurance that it would not happen again and for the following two years it didn't happen again. Unfortunately, over the last several months that hasn't been the case. The Georgetown Autumn Leaves facility is no longer able to maintain staff. From their healthcare team and caregivers, to their other staff, it's become a revolving door with almost complete staff turnover every few months. They have been without a nurse, or Director of Healthcare, since their last Director of Healthcare resigned in February and the care went downhill fast. We were so concerned about a situation of severe neglect, which endangered my mother's health, and was not addressed or corrected, and we were forced to do an emergency move out and move her into another facility. That is an extremely difficult thing to do with a person suffering from advanced dementia and loss of mobility. They promise to have nurses and well trained staff to take good care of your loved ones and this is what happened to my mother: she had been ill with something that almost took her away from us and left her unresponsive (unconscious) and unable to breath and blue except with constant oxygen which lasted for almost three days, from April 9th through April 11th. On April 10 I advised my brother, who resides out of state, that his family needed to come down because we didn't think she would make it trough the night. During this time, even though my mother had been there for almost three years, not a single person other than one caregiver, offered any well wishes for my mother or showed us or my mother any compassion or sympathy. Luckily my mother did pull through and she came around on April 12. She was able to get out of bed again but with her hospice nurse's instructions: that she should be put into bed anytime she started turning blue or slumping over in her wheelchair; that the head of her bed needed to be raised to help her breath easier at all times when she was in bed; that they should administer a dose of medication to calm her if she became agitated because during that illness she developed a rash and was getting very hot and itchy to the point that she was scratching bad enough to break her skin and draw blood; that she have her oxygen on at all time when she was in bed; and that her hospice should be called if there were any issues or they needed help with her. On April 14 at 12:15 we we nt to check on her and found her in her room being punished for being agitated and difficult. She was obviously hot and uncomfortable, and had become agitated. We were told that she kept kicking off her sheets and pulling at her clothing and rather than give her something to help her or calling the hospice for help, as they promised they would, they chose to strip her and her bed and just leave her alone and terrified to fend for herself without her oxygen or the bed raised even though she is helpless and completely at their mercy. She is not able to defend herself, or help herself, at all and is completely at their mercy. I write that because after my husband, and I, discovered her in that condition and demanded to know why they were treating my mother like an animal we were told that she had become very agitated and that they had done their best. 12:00 is mealtime so all the staff was in the dining room with the other residents and it took almost 15 minutes, and a sec ond plea for help, before anyone showed up to help my mother. We reported the incident to the person in charge that day and assumed that they would take it seriously and follow up with us the following work day when management was on site. The following day no one did follow up so I called to speak with the person that they've been presenting as the person in charge of care. When I inquired about the situation and if anything had been done about it I was told, by the Executive Director who was listening in on the call, that she had a 'different view' of the situation and that she had been given supporting statements, by three people who were not even present during the situation, attesting to my mothers severe agitation and the staff having done their best. I told her that it was not acceptable for my mother to be treated that way and that I could no longer trust them to take care of her so I would be there immediately to move her out and she told me she was sorry that I FELT that way. She did not offer any apology for my mother being mistreated or jeopardized. She did not offer any assu

I've known Laurie and Shannan (Owners) for just a few months through a Women's Networking Group…read more These Ladies are so full of joy and positivity and they are extremely proud of what they have built, the speak about their residents as they were their own family and they truly care. I went to visit for my first time a few days ago and I was just in awe of their facility. This is a HOME not just an assisted living. It is beautiful and they put so much thought in everything they did to build this. I met many residents and they were so happy and having so much fun. They truly enjoy being there and that is all you can ask for when you are making a choice on where you want your parents to be. They do activities and they have the medical knowledge for patients with special needs. This is really a wonderful place and I can't wait to go back to visit!

While looking for a secure , active , loving home for my Mother, I was told about PR. I Immediately…read morecalled the owners and set up an appointment to discuss their vision and their community. I knew right away Platinum was the right fit.

After visiting and interviewing most of the four and five star senior retirement and rehab…read morefacilities in Georgetown, Texas, we selected the Oscar. My wife needed extensive physical and occupational therapy. The Oscar's assisted living pricing was the most competitive. Their pricing is fixed for rehab and assisted living. That means no surprises at the end of each billing cycle. We have also found the management team to be superb. Jasmine Walker (Sales), Craig Lentz(Executive Chef) and Melissa Russell (Assistant Director), have provided the information and delivered on the services promised in their marketing literature. In April, 2026 we attended one of the Oscar's semi formal event for residents and their families. It was terrific. Kudos to Hannah Neuffer - Lifestyle Director and her department for the wonderful decorations and Hannah for the great entertainment with the Mark Charles Band. Chief Craig Lentz - Dining Director never fails to amaze diners with his entrees, sides and desserts. Chef Lentz provides wonderful meals throughout the day. We love The Bistro, The Poppy dining room and Jon's Bar. We have also found the daily activities offer a nice variety to help ensure residents have interesting and fun things to do during the day. Frank Edwards Georgetown, Texas

My friend loves it and is very comfortable there! Would recommend it to anyone with a family member…read morein mind.

I visit The Delaney and other retirement communites often, at least once a month. My experience…read morewith the employees, atmosphere and interacting with the residents has been nothing but positive. The staff is always bright, happy and super helpful. The atmosphere is always spotless, refreshing and smells like a super clean home. The resident are very happy with their stay there, like the food, love the activities and enjoy all the special events that go on there. The Delaney is on the top of my list for recommendations. Great job Delaney

I am so thankful for The Delaney''s Memory Care. The staff is warm and caring and professional. and…read morethey provide a host of activities and musical experiences that are appreciated by the residents. They also have a space that has lots of large windows, so lots of sunlight. And the residents have an atrium that gives them a chance to be outside. I'm very glad that my husband was able to live at The Delaney.

When we had to empty the assisted living apartment of my parents after their passing we found mouse…read moreor rat droppings all over the place. Unacceptable. And for 10k a month that is absolutely unbelievable. I am enraged .

Truewood is on Williamson in Georgetown and is an assisted living facility…read more My mother has been living here for one month. She is new to the Assisted Living environment. Everyone here has been helpful and kind with helping her adjust. This place is clean and pleasant and lively, and truly a good place to be. They have events every day so the residents can keep busy all day if they choose to. They have bocce ball they have concerts. They have gardening. They have a sports bar. They even have a movie theater. There is something for everyone here. They serve three meals in the dining room, which are exceptional. The residents have choices of six things so they do not have to eat something that they don't care for. There are residents here who actually placed themselves here, because it's a really great place to be when you need a little help. I am so glad that we placed my mother here. I do feel that this place is a godsend.

We placed my sister here for assisted living after suffering 2 strokes within a months time. She…read morehad wonderful care and the entire staff was very helpful and very friendly. I can highly recommend this place to anyone. The food is great and the care is wonderful. My sister enjoyed all of the activities and she stayed busy as much as she wanted.

My sister and I toured several assisted living places in Round Rock before deciding on Sedro Trail…read morein Georgetown. I knew two other families who had family members there previously and we liked the smaller, more homelike setting with private rooms and a maximum of ten residents. Our mother received the kind of loving care we wanted for her and every staff member treated her sweetly and gently. We visited daily at different times and the home was ALWAYS clean and well kept. I grew attached to both the girls caring for mom and the other residents. When Mom went on hospice the director, Nu, worked well with the scheduling and medication management. Nu seemed to be available to her staff at all hours for questions and decisions. The owner, Sindhu, is very nice and caring as well. I have nothing bad to say about Sedro. When Mom passed away, they were with us every step of the way. Mom was cared for and kept safe and we will be forever grateful that homes like this help families like us when it all becomes more than we can do by ourselves.

Don't fall for the owner's charming, but disingenuous, story-telling and demeanor. She will brag…read moreabout their staff-to-resident ratio, but the quantity doesn't manifest into quality care. While there are a couple of very caring employees, they do not (and cannot) provide the majority of the care in a 24/7 environment. Most employees here are inexperienced and the turnover rate is high (even observed within the brief time that I visited). High turnover rates are almost always due to unfair treatment from business owners and it's not a stretch to then imagine how the residents are treated. If you want your loved one to get quality attention and care, look for a facility that is classified as a "skilled nursing" facility; they must meet higher educational and qualification standards than an "assisted living" facility. Also, if you decide this is the place for your loved one and you come to an agreement with the owner about anything, get it in writing. Although she admitted she made an agreement, she said she wasn't going to honor it and didn't 'have to' because she didn't sign anything. That behavior wouldn't be surprising from some business owners, but it's particularly appalling in this line of work. Resources abound on the Internet; I wish I had had more time to research this properly. There are numerous lists on the web of questions to ask when researching living facilities; to them, I'd add: 1) ask questions about the staff, i.e. their education, certification, professional experience, longevity with the facility, etc. - these are the people who will engage with your loved one on a daily basis, so you'll want to know how they are qualified 2) visit unannounced and ask for a tour and 3) look for a visitor and ask them what they like/dislike about the care their loved one is getting.

For memory care, if you love your family member- don't let them stay here. My loved one (dementia…read moreand peaceful) fell so many times, was neglected, virtually never had his diaper changed- especially when it was a bowel. "I" had to clean him, at $5900 a month. His bowel had been completely dried and still sticking half way in him. I brought a memory care consultant with me and she said "get him out of here".

My dad has been a resident here since July 2017 and we have been impressed by everybody here since…read more This is a very hard job with most folks coming to a facility close to the end of their life and with varying levels of dementia. The care here is excellent and personal and catered to dementia patients. Their approach to having resident's do as many things on their own is a much better way rather that having them highly sedated ( as we saw in some other facilities). The facility is bright, welcoming and has different activities which keep the residents occupied. Some other benefits have been having a nurse/doctor who visits the facility rather than having to go outside. They are very accommodating to help work on different diet restrictions as well. Overall, can't say enough good things about all the folks here starting with Char, Jane and going through all the caregivers who help care for all the residents.

If you have a loved one who needs an assisted living/memory care facility, Tiffin House is a…read morewonderful place. Not only does it feel like a home with home cooked mealthe curated furnishings and art, but the people that work there are what make it so special. This team has some amazing people on it! The caregivers at Tiffin House Assisted Living and Memory Care do great work that is a work of the heart. They nurture and care for our families, not only taking care of the required daily things, but the show them with love & care in the ways that the residents need and want it. Mom enjoyed her time at Tiffin House and so did I. I spent many an evening and night with her and days when I could so that I could keep mom company & help her heal. I was lucky to be able to bring mom from the hospital straight to Tiffin for skilled nursing rehab (they came and did it in-house) after mom had a broken leg. Each time you move someone with dementia it can cause decline so I was happy she could move once and love her days at Tiffin. I can't say enough great things about the women who cared for my mom. They know who they are and I love them so much for caring for her in this last part of her life. The care was so good and Mom was so determined that she even "graduated" off of hospice care and was walking again & doing so much better recovering from being a pedestrian hit by a car on Stan Schlueter Rd in Killeen (55 mph 5 lane). You never think an accident like that could happen when you're paying Visiting Angels of Killeen to provide a caregiver to watch your mom, but it did happen. My hope is Visiting Angels trains their staff like Tiffin House trains theirs. Justin Trodahl, President of Tiffin House, has training for employees but also training for families who have a loved one with Dementia/Alzheimer's. The training makes a big difference, especially when living with folks who have dementia/Alzheimer's. My heart is full of love for these gals who do the hard work of everyday life, and feel the sad loss when their residents pass away. Tears were shed by many, and we had some good cries together when my mom passed away. They say once you are at Tiffin you are a part of the family and it is true.

It was clear to us from our very first visit that Tiffin House was the right place for mom. The…read moreinteraction between Justin, the owner, the staff and our family was so lighthearted and fun, but the evidence of how much everyone cared about the residents was there. There was never a dull moment anytime we visited. Also, more importantly, thank you to the wonderful staff for the love and kindness you all showed to our mom and us during her time at Tiffin House. We could not have asked for a better experience during these past 3 1/2 years. We love all of you, even the Aggies. Hook 'Em! Mike M.