Ready to Roll Garage NC replaced my broken spring and did it right. They explained the difference…read morebetween ball bearing rollers and standard rollers, and took time to calculate my door's weight to ensure the correct spring specs. The technician carefully calibrated the spring tension using precise adjustments, testing the balance throughout to make sure the door stayed in place when lifted halfway. The door now operates smoothly without any issues--it feels a lot firmer and less wobbly on the chain while being drawn up, which tells me the spring tension is properly matched to the door's weight. Professional work at a fair price--would use them again. They also offer a warranty on top of the manufacturer which is much better

Can't say enough good things about these guys! In the middle of showing my house for sale and the…read morespring on our garage door breaks. On a Saturday. With scheduled showings coming up. Called them and they were here within an hour and had the door operational within about 30 minutes. Tyler (the technician) communicated everything clearly and professionally. Just A-plus experience with everyone involved!

Great service! Trevor got right back to me to set the…read moreappointment time and on the day of service he called to tell me he was on his way. Trevor is very professional. I loved that his recommendation included three options at different price points. Our garage doors are quiet and smooth. A great transaction. Highly recommend!

Trevor was very prompt in getting back to me with an initial quote for getting over to my house to…read morediagnose the issue. Once there he immediately found the problem and gave me three differently-priced options for a repair -- ranging from must-have to not-urgent to nice-to-have. He and Daniel then proceeded to do a really great job with fixing the door, in my case by replacing the springs and the wheels on the sides of the door. Not only that but he then spontaneously decided to throw in straightening my on-wall opener control "because it was bothering him", and made a really good catch that the emergency pull rope was seriously frayed so he replaced that too for free. Overall I highly recommend True Star for all your garage door needs!

Called on a Sunday and Kane arrived within an hour. He fixed the issue quickly and inexpensively…read more Altogether a good experience and would definitely use again if needed.

From the owner: From quick fixes to new installations, we're dedicated to providing you the best service for your…read moreproperty's entrances.

Nov 2025 Returned home one evening and standard press of the…read morebutton to open garage door parking in reverse. I look in rear view mirror and camera screen to notice the door was still down....tried again, see the light turn on and starts to go up...then bounces no more than about half inch in close position. Thinking possibly something fell over in the garage and tripped the sensor causing it to not open. Enter the garage from the interior and quickly assessed the problem --"broken spring". A label for business "C.D." who installed the garage door with phone number, so I called and left a voicemail. The next day, I called back after 8am and the phone rings and rings. Fast forward, good thing I asked a friend for a back up company just in case. My friend highly recommended Garage Door Specialist and sent me their contact information. Thank goodness! If my friend would have sent email sooner, I might have had same day service. Nonetheless, the particulars. I called in the morning AND the phone was answered by Jessica. Jessica is pleasant, took the particulars and had a technician in the area and asked if homeowner available between 10am-12pm. I stated "yes!" and hopefully closer to 10am as I had an important conference meeting to attend. Then, I received notification of the Technician who would be in touch. Another text when technician was on the way. Our Technician, Saul, arrived before 10am! After introductions, entered the house to inside the garage. Confirmed broken spring and looked over the equipment. It is the original since 2006. I asked Saul if we should change the whole garage door system versus parts necessary NOW and a potential problem or issue shortly after today. Saul stated he would get hi tool for measurements, then give me quote/estimate. Reviewed quickly and approved work to be done. Also mentioned to Jessica and Saul about military veteran and a referral. A discount was issued. *Note to owner: please consider offering the standard 10% discount versus $25 for first responders and educators as service providers in the area offer even if just on parts, thank you. As Saul went to vehicle to get supplies, I received a return call from "C.D". I thanked and said that a Technician is here just getting ready to do the repair! Impeccable timing. Saul finished quickly as I did not set timer...everything was tested and perfected by Saul. Then handed me device to enter payment and called office, Michelle answered. Payment confirmed, got some business cards. Mission completed in one visit on same day of phone call! THANK YOU very much! Unfortunately I did not have cash on hand to give to Saul to buy lunch, might want to consider that on the app when paying (suggestion). Again, Technician and experience with Garage Door Specialist solid 5 stars . After getting home from work, I called the business, Michelle answered and I identified myself and asked to speak with the owner. She placed on brief hold and transferred call to speak with Jimmy. I thanked Jimmy for taking my call and wanted to share our positive experience with his company the same day! Keep up the good work and I will refer to our neighbors and friends in the area without hesitation. Of course no one anticipates having a problem when a convenient press of the button permits moving freely in and out of the garage. Yet a major inconvenience when a part fails wreaking havoc and unexpected challenge and expense now. May this review ease the pain of searching for a garage door repair company. Save yourself aggravation and contact Garage Door Specialist. Thank you everyone for your assistance and resolution today! Solid 5 stars from initial contact, service, and payment.

Quick service. The tech came the same day. Gave great advice. My 9 year old garage door works…read morelike new now. Would definitely recommend them.

I cannot imagine a better home repair experience! Jeremy communicated promptly to schedule a…read moreservice call to replace a broken garage door cable. He arrived promptly, was pleasant and courteous, did the job efficiently, and charged a very modest fee. I will recommend him to our neighbors and will definitely use Door Dummies for any future garage door needs. I will add that Jeremy started this business independently (not a franchise) and takes obvious pride in his work.

We requested Door Dummies come out on a weekend after our garage spring broke. They knew exactly…read morewhat springs to use on our garage door after measuring weight and installed them quickly. It's great to have a working garage door again. It's rare to get great service like this. I'm impressed! I do my research and am mechanically skilled. Door Dummies is a legit father/son team using US parts and US labor you can trust. They put relationships over profit which is rare in this marketplace. Dual spring replacement should cost around $400-$500. It's unfortunate to learn there are other scammers out there charging $1000+ for these services with fake warranties to grandmas. I got bids on Yelp with people charging the the most, with the most reviews, and have the least valuable services if you look deep enough. It's good to replace both springs and potentially end plate bearings each time. Door Dummies will be honest if you need those replaced. Average spring life is about 7-10 years. It's worth contacting Door Dummies to check these out if you are in that age range. Getting stuck in your garage when they snap is dangerous. Door Dummies is a honest company and you should help them build this business on original North Carolina values.

Once again, Yelp led me to a great business. One evening, our automatic garage door suddenly went…read moreoff track, and became stuck midway and was visibly crooked. The rollers were literally falling of the track. It was a mess. This company contacted us quickly and someone came out the following day. He was on time, didn't give us the run-around, diagnoses the problem, fixed it within 20 minutes, and was on his way. It was a very fair price as well. He let us know that eventually, we'll need a new door because ours is bowing, but didn't try to sell us one today. When that time comes, we will be calling him back.

Andy was a lifesaver! Our garage door was bent and damaged and got off track before what is…read moresupposed to be the coldest weekend this winter. He came to provide an estimate, but actually ended up offering a very cost effective solution to just fix it on the spot! He was at my house within 2 hours of me reaching out to WeFixIt, and did an excellent job. I greatly appreciate him and WeFixIt!

Provides good and efficient service at reasonable prices. We have 4 garage doors and he has…read moreserviced all 4 at least once...and we've never had to call him back to re-service any of them. Great job Ben!

He was prompt, clean and efficient! Told me which replacement parts I needed and was very…read morecourteous. Highly recommended!