My parents' house in Kentwood, MI recently just had some water damage that pretty much destroyed…read moreour entire 1st floor. We had to get the place blown and dried out, replace all the woods, our basement was leaked as well. My parents called ServiceMaster and was helped by Jared Huisken, the owner. This was the very first time my family had experienced anything like this since we owned the house, and had no experience in anything including disaster response, clean up, or calling and claiming insurance. Jared was extremely nice and helpful to my parents, told my parents exactly what goes into the estimation and what any insurance would be able to (but will never inform them) to cover. He walked us through the entire process with the kindness of his heart and including all the details that my family wouldn't even consider or thought of, especially in time of crisis like this. His team of professionals were quick, fast, and knew exactly what they were doing in order to help my family get through some unexpected events like this. Thank you for all of your help, we appreciate services like your and the "going-above-and-beyond" attitude that puts our family's perspective in mind. I would recommend your service for anyone in need in a heartbeat!

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

Amazing company! Very detailed, thorough and honest. I was surprised at how quickly Justin…read moreresponded and came to take care of the job. He went above and beyond. I highly recommend this company and appreciate how kind and friendly they are!

From the owner: At RestoPros of West Central Michigan, we’re more than restoration experts — we’re your neighbors,…read moreready to help when disaster strikes. We specialize in water damage restoration, mold remediation, fire and smoke damage repair, and storm damage recovery for homes and businesses across West Michigan, including Grand Rapids, Holland, and Muskegon metro areas. Available 24/7, our certified team responds quickly to limit damage and get your property back to normal as fast as possible. Every project starts with a free inspection, and we guide you through the insurance process from start to finish. When emergencies happen, we’re here to protect your home, support your family, and restore your peace of mind — every step of the way.

Good start - terrible follow-through!!…read more If our experience had ended with remediation, Paul Davis Restoration would have easily received 5 stars. After our dishwasher leaked on July 17 and caused damage in our home, the remediation team -- Kasey, Logan, Austin, and Eric -- were professional, communicative, and efficient from start to finish. They kept us informed every step of the way, handled the situation with care, and left the space clean when their work was complete. We were extremely satisfied with that portion of the process. Unfortunately, our experience changed significantly when we moved into reconstruction and a kitchen remodel. We were initially assigned a project manager who made repeated promises about timelines that were never met, and communication was extremely difficult. After months of little to no progress, we met a second project manager on October 10 who appeared knowledgeable, but was managing too many projects for consistent oversight. As a result, our project experienced repeated delays with minimal proactive communication. Our basement, which was also damaged, was eventually reconstructed and returned to its original condition. However, that work did not begin until after October 10, which was an unreasonable delay for restoration work. At the same time, our upstairs kitchen -- which was a full remodel -- saw no progress at all. From July 17 through January 9 -- nearly six months -- nothing had been done to rebuild the kitchen. On January 9, we terminated our contract with the kitchen still completely untouched. After termination, we took over as the general contractor ourselves and completed the kitchen in approximately six weeks. This made the lack of progress during the prior six months even more difficult to understand. We were also asked to turn over our insurance payment up front, which we later learned is generally not standard practice. After termination, we were told reimbursement would take 1-2 weeks, but it ultimately took three weeks to receive payment. While the remediation team did excellent work, the reconstruction and remodeling process was marked by significant delays, poor communication, and failure to meet stated timelines. Based on our experience, we would not recommend this company for reconstruction or remodeling services. The difference between the remediation experience and the reconstruction process was significant.

I personally do not recommend this company to anyone looking to restore damage to their house. We…read morehad unexpected flooding on August 17th. Paul Davis came out that week to help with the water damage and had to tear down our ceiling and rip apart some carpet, bathroom tiles, and some of our wood flooring. It is almost the end of October and they have still not come out to finish their reconstruction. My husband has reached out almost daily, including sending a message to the owner of the company. Now we are left with a torn apart bathroom (including damage to our cabinets that was done when the fans were placed by them), and ripped up carpet in our guest room and basement.

Horace is very nice and did a great job! Very social which is nice…read more We would use his services again. Mike R

My car was in awful condition because I basically completely let go and lost motivation to clean…read moreit. Horace came out to my incredibly rural apartment and completely transformed my vehicle into something I was finally motivated to clean by myself and that's why he receives this five star rating. His quote is also very reasonable for the work he does. Keep up the great work man folks appreciate you.

When my basement had water from rain and my sumo pump quit working, I contacted Mr restoration and…read morethey came out within 1 hr. They got my problem solved and started removing the water. They were professional and did an excellent job. I would recommend them for their services.

From the owner: Mr. Restoration, a locally founded, veteran-owned water restoration company, brings integrity and…read moreexpertise to every job. Our deep community roots and military-inspired commitment set us apart. Offering 24/7 service, our skilled team uses advanced technology to swiftly restore your property, treating it like our own. From emergency water extraction to mold prevention, we deliver reliable, transparent solutions. Trust Mr. Restoration for round-the-clock care and results you can count on.