Amazing community. I…read moreabsolutely love living here. It is convenient to everything and also close to I65 and has Hoover School System as well.

These are some beautiful apartments.... and wonderful management! They are very sweet. Best…read moreapartments in Hoover/ Birmingham area in my opinion. It is a peaceful place to live and has a good community feel to it. Good neighbors and a convenient location...cant beat it!!

I have been living here for 3 years now. I absolutely love living here and I do not plan on moving…read moreuntil I am ready to buy a house. The owners are so friendly and prompt with any service requests. I would highly recommend renting here, especially if you plan to stay long term. There are tons of long term renters.

18 months ago, I was referred to Dewberry Downs by a co-worker. Living there has been an absolute…read morepleasure. It is spacious, affordable, and centrally located to Hoover and Birmingham. While I was skeptical about living in a split-level town home, it was the best decision I've made. The community is beautiful, and the staff have been nothing but helpful. Since moving in, I have had issues with my air conditioning and my upstairs bathtub leaking. Both were resolved quickly and professionally. While the apartments aren't brand new, they are well-maintained by management who has an investment in the community. I can't recommend them highly enough. A+++!

There have been multiple car break ins, maintenance stealing from apartments and a truck being…read morestolen in the middle of the day all within the past few months. The front office staff is very rude and uptight, they do not care about anything, always on their phones and seem annoyed anytime they are asked about anything regarding their job. DO NOT MOVE HERE.

I've lived at this apartment complex for a few years but this past year has been awful. They have…read moreallowed BLACK MOLD to grow in my bathroom after I've put in multiple maintenance requests for the mold and for the ventilation fan in the bathroom. As I'm writing this, the mold is still present. They have also decided to start allowing garbage to pile up at the dumpsters and sit for literally WEEKS. You cannot drive to your unit or check the mail without the HORRIBLE smell of rotting food. They also have lowered their standards for tenant approval. After they opened the pool this summer they immediately started having an issue with tenants leaving GARBAGE and glass bottles around the pool. This ultimately cause the apartments to restrict access to the swimming pool. This used to be a nice complex but it has severely gone downhill in the last year. If you're looking to move into an apartment, you can find a better location, with better standards, for less rent.

Absolutely loves the place and the staff was super nice. Room was extremely clean, bed was like…read moresleeping on the clouds.

We moved to Hoover in October 2019 to start a church. We opted to rent an apartment for a while…read moreuntil we decided in which area we wanted to buy a house. We were skeptical about apartment living at first, but have been pleasantly surprised since becoming a Wisterian :). The management staff are attentive and friendly. They are always planning events for the residents (well, pre-pandemic anyways). The maintenance staff respond quickly to maintenance requests and they are also kind and courteous. The units are older but well maintained and some have been remodeled. Our unit is a 3 bedroom 2 bath and is a good size for us. In regards to the actual "neighborhood"...it's nice here. It's not loud, you can hear children outside playing, but that's a good thing! No loud music, I don't think I've ever seen the police called out or any really situation requiring intervention. It's a nice play...I'm really glad we landed here for a while.

DO NOT RENT AN APARTMENT HERE!! I stayed here for a year and wanted to break my lease since I first…read moregot there. The apartment was dirty with dead ringworms in the closet and so many roaches/spiders in the apartment. The staff there have huge attitude problems and frequently send passive-aggressive messages about fining us for the smallest things. The water is shut off almost daily due to leaks. The plumbing is so bad that you'll have to clean your toilet bowl every other day or a nasty film develops around the toilet bowl. The maintenance is so slow and when they come they usually don't even fix the problems you have. The appliances are out of date and I've had so many issues with the dryer not working yet maintenance refused to fix the problem. They also come whenever they feel like it totally disregarding your schedule. So many hidden fees to the point hundreds of dollars were added to my rent with no explanation. When refusing to sign a new lease I began to get harassed by the property manager Amanda Stone. I've paid all of my bills in full and left within a week of the last month of my lease and yet I was told I had a water bill of over 90 dollars. My water bill has never been 90 dollars even when I paid my monthly rent. I was told by the water company that they bill the apartment complex as a whole so they can arbitrarily charge you however much they want for your water bill. The trash is never picked up yet we pay for valet trash. The neighborhood has had break-ins so it isn't the safest. There are giant potholes in the complex and the entrance is so small I've almost got in a car crash several times. They give access to pest control to type in a code and enter your house whenever they want so random men are in your apartment whenever they want to come in sometimes without notice. I've been in my underwear and a man is coming into my apartment without notice. To even rent an apartment the deposit is over 2,000 unless you give them almost 500 dollars of a non-refundable fee which is ridiculous. Background checks are not done properly so you have some renters that have records. They have such a high turnover of renters due to all of these issues I've stated and more. They also have a high turnover of employees. I looked up the company that owns the complex and they're called GWR Management co and they have the worst reviews for their properties. They are very sketchy and I'm so glad I moved. I've been so much happier since I moved. When I lived there I was anxious and depressed due to the staff there and the living arrangements.

I have lived here for 2 years and I will more than likely not be renewing my lease. Every time I…read morehave made a request for something to be fixed, it never gets done. I lived here for a whole year without even an air filter. I called and left messages to have it changed out (not knowing there wasn't even one in there) and was told it would be done. I ended up just buying my own and changing it out myself. Both lights in my breezeway has been out for months. Every time I try to call the office, I can never get through so I have to leave a message and no one ever calls back. So, I went to the office in person 3 weeks ago and requested the light bulbs be changed in my breezeway, as it is pitch dark unless I leave my personal door light on. I spoke with the manager and she assured me it would be taken care of it. It has yet to be done 3 weeks now. I don't know what else to do. This isn't a very big property and the maintenance guys are always out on the golf carts doing what? I don't know. There are plenty of empty units. They are having a hard time leasing obviously so you would think they would do whatever they could to keep the residents that currently live here happy. This could be a nice place if they would just help the residents when a request is made.

Tinkerbelle and I love living here. Very pet friendly. Excellent neighbors. Saline pool is awesome…read more Management and maintenance staff are amazingly attentive. At first I thought the location was a little remote, and it is in all the best ways. VERY close to the west end of Lakeshore thus close to everything.

This place is wonderful. I absolutely love living here. Very quiet, family friendly, resort style…read moreliving. Ashby at Ross Bridge is a must see if you're in the market for a really nice apartment for a reasonable price.

REVIEW IN REGARDS TO our move-out process from 10207 RETREAT CIRCLE Retreat at Greystone. My son…read moreand I vacated the apartment on March 17, 2025, after fulfilling all contractual obligations, including the payment of the required deposit. We took every precaution to ensure that we met the expectations outlined in the lease agreement and left the apartment in a clean and orderly condition. It is worth noting that, despite these circumstances, my son and I were denied our full deposit. I find this decision to be deeply troubling, particularly given the context that the damage in question was caused by contractors employed by your company. As part of the repair process, the contractors created holes in the walls to assess water damage using moisture detection tools. Unfortunately, these holes were left unaddressed and not repaired before our departure. We believe this charge to be unfair and unjust, and I kindly request a reconsideration of the decision to withhold our deposit. Additionally, I would like to highlight a series of difficulties my son and I faced during our residency at Retreat at Greystone. These include: Water Damage Incident: Last year, the sprinkler in the master bedroom bathroom malfunctioned, flooding our unit with water mixed with red dirt. This caused significant damage to my son's personal belongings, including clothing, shoes, office equipment, and furniture. My son and I had to clean up the aftermath ourselves. We didn't have RENTERS INSURANCE FOR OUR THINGS. Health Concerns: My son was diagnosed with a sinus infection caused by the constant exposure to airborne particles from large industrial blowers that were placed in the apartment to dry out the flood-damaged areas. Despite his discomfort, he did not inform me immediately out of concern for my own well-being. I ask if possible that Retreat at Greystone pay for one room Hotel for us to share to avoid the exposure of the particles that caused my son to not feel well but you said no. But later offered us your MODEL APARTMENT THAT YOU STATED DID NOT HAVE INTERNET SERVICES THAT MY SON NEEDED TO CONTINUE HIS REMOTE JOB FROM HOME. SO WE HAD TO LIVE IN OUR APARTMENT AND ENDURE FROM THE TRAGIC EVENT THAT WAS VERY STRESSFUL. Disrespectful Treatment by Contractors: Throughout the repair process, we experienced significant disruptions and disrespectful behavior from the contractors. Despite multiple requests for a contactless communication arrangement, due to my son working remotely from home and other contact with contractors that ended bitterly. THE contractor ERIC disrupted my son's work, and in some instances, caused unnecessary delays. THE contractor ERIC even attempted to have my son assist in moving carpet, which was an unreasonable request given my son's remote work obligations. I HAVE FOOTAGE FROM OUR HOME CAMERA. Unprofessional Behavior and Security Concerns: On several occasions, contractors arrived early AS 7 AM in the morning without proper notice. I was forced to contact law enforcement due to rude demeanor. On one particularly distressing occasion, contractors refused to leave the apartment after hours, forcing me to call the sheriff for assistance. BUT the contractors did not leave as the Sheriff asked them at my request but I had to call the Sheriff back to go again letting them know I ask for contactless communications and this is my second attempt to remove them from the property so me and my son can enter. That our home security camera showed that they were still in the apartment after the first attempt to get them to leave. DISREPECTFULLY, the contractor unplugged the camera that was unnoticeable on the fireplace. Moreover, contractors repeatedly unplugged our security camera without explanation, which further heightened our concerns. And as reported to the Office left our door unlocked upon their departure. Given these numerous issues, I am disappointed by the lack of respect and professionalism shown throughout this process. It is especially disheartening that, after all the challenges we endured, we are now being charged for damage that was caused by contractors hired by Retreat at Greystone. I respectfully request that you review this matter and return the portion of the deposit that was unjustly withheld to cover the cost of repairs for the holes in the walls. These holes were caused by Greystone's contractors during the water damage assessment process, and I believe it is only fair that we are not held financially responsible for their actions. Thank you for your attention to this matter. I trust that you will take the appropriate steps to resolve this issue and ensure that our concerns are addressed. I look forward to a prompt and fair resolution. ENCOUNTERING JORDAN IN THE OFFICE WAS LIKE ENCOUNTERING AN UNSEEN ENEMY. EVERYTIME. IT WAS VERY UNPLEASANT. EPHESIAN 6:12. SHE IS ONE OF THE REASONS I HAD TO MOVE. THE OTHER WAS THE NEIGHBORS. ESP. THE ONE WITH RED TRUCK FROM SOUTH CAROLINA. THANKS.

Jordan was great!…read more She gladly showed us multiple units, was knowledgeable, and warm and welcoming! Ultimately, we didn't lease here but when we're back in the market, the Retreat at Greystone is at the top of our list--the units are very nice and at a great price point, amenities are sweet, and staff are friendly!

I just absolutely love this apartment complex. Friendly neighbors, amazing staff including Noah the…read moreleasing agent/manager. I have recommended this place to many people. I really have zero complaints. I will not be moving any time soon, this place deserve awards 10/10 experience. Thank you

Lol I did not receive no $100 gift card and it did not even work considering more money was taken…read more Unprofessional establishment

Worst apartment complex ever , Rat infested , maintenance takes weeks or longer to fix simple…read morethings, they barely if ever answer the phone , the outside looks nice but the inside looks old and the plumbing is definitely terrible. Worst apartment complex i ever had i can't wait to move out .

Maintenance is horrible AC has been out for over a year. I…read morehave an open ticket for that long and they still won't fix the issue. I wish I can get out of my lease. Please don't rent with these people. They are slumlords.

If I could give them zero stars I would, we chose to stay in a townhouse for three months while our…read morehouse was being built. Upon arrival it was obvious they don't do maintenance or clean the unit. The carpet was also old and very dirty. Food on pans, AC filter had not been changed in God only knows how long. I think the pictures speak for themselves. I would never recommend this company to anyone. DON't STAY WITH THEM!!

The apartment smelled badly of pet urine.read more