Mery reached out to me after I posted an online apartment help request, and I'm so glad she did…read more Even though I'd lived in the area before, I didn't know much about the apartment market. Mery was incredibly friendly, and went far above and beyond in providing outstanding customer service. When I stopped by her office. Her knowledge of local apartments was impressive. Amazingly, the very first place we toured checked every box, it met all my requirements, was under budget, and even offered more than I expected.

Helpfull staff, Jay helped me find more affordable pricing and guided me through the processread more

Long list, Stay Away!, We got locked out of our landing because the lock is battery powered…read more Ridiculous, my 12 month old baby and 4 year old had a terrible stay.

Warning to anyone booking long stays with this company…read more I tried to book a 30-day stay and they charged my card immediately. Only after taking my money did they tell me the reservation required additional verification because it was over 30 days. I completed the verification process exactly as requested... and they still denied the reservation. Now my money is locked up for 10 days while I wait for the refund to process. Charging a customer first and deciding later whether they're approved is a terrible business practice and creates a huge inconvenience for customers who may need those funds to book somewhere else. Very frustrating experience. I would be extremely cautious booking with this company

The building looks nice, the apartments are modern and well-finished, and the amenities are solid…read more That said, none of it matters because the place is disgusting. Every single time I visit my friend here, there is dog feces and urine in the hallways and outside the elevators. It's nasty and completely unacceptable for a building that calls itself "luxury." My friend has contacted management over and over again, but nothing changes. Clearly management either doesn't care or isn't enforcing the rules. Until they get serious about cleaning and holding residents accountable, this place is not worth the rent they're charging.

Franks is an apartment complex that I have visited before to attend a bingo night. I had a…read moredelightful time there and enjoyed the ambiance. We had cocktails and enjoyed the rooftop setting. Joined a few friends there today to dance a little. Enjoyed the hostess and my friends and will return again. The view is amazing

The apartment itself and all the fancy amenities (pool, dog spa, plush meeting spaces, courtyard,…read moregarage parking, etc.) are all very nice, but what compelled me to write this review is to compliment the office staff, Ashley, Konar, Jamie, Cassandra, Lexi, Amy and others (forgetting some names, sorry!) who are the absolute BEST at what they do. What they do is bend over backwards to help each and every tenet feel cared for and at home in this massive building where you might expect less given the size. Nope! We made lots of friends here and it was a dream to know I could reach out to anyone, and I mean anyone, who was working that day and get help quickly and with a smile. That's so rare these days, so I had to let the world know. These folks work so hard and I've heard complaints about other nearby apartments being non- responsive to their tenets. I tell them all, come to the Palmer! It's luxury living for sure, but the warmth and attention from the office staff are what take it to the next level. They should ALL get raises! Jobs took us away to North Carolina recently, but we miss the warmth and kindness of the Palmer staff. The maintenance guys are awesome, too. Go live there!

From the owner: Discover The Palmer, a brand new collection of studio, 1 & 2 bedroom apartment homes nestled…read moreadjacent to Railroad Park in the vibrant heart of Downtown Birmingham's booming Parkside neighborhood. Setting the new standard for luxury apartment living, The Palmer impresses with its striking modern architecture and meticulously crafted common areas that inspire and entertain. Step inside to find chic and contemporary finishes that exude style, while a plethora of amenities cater to your every need. Your new address at The Palmer opens up a world of exciting destinations right at your doorstep, inviting you to indulge in the best of Birmingham's offerings. Welcome home!

These are ideal for a student or anyone wanting to be close to all the action downtown, but without…read morebeing right in it. I lived here for 4 years and loved my time there. Never saw a apartment with a better deal or better location (and I looked!). The manager keeps the entire apartment building in line and manages things really well! The management is great, and so is the maintenance. Any issues were responded to quickly. The apartments are very simple and nothing special, but are clean and have all the needed amenities and the location and price cannot be beat! There is always enough parking, but since the entire parking lot is on an incline it can be a pain. Fortunately the neighborhood is great and is walking distance to so many nearby businesses that you could get away with not using a car much.

From the owner: Do you want a view of the Magic City's skyline? Then Terrace Apartments is what you are looking…read morefor. Some of the City's finest restaurants, parks and shopping are all within a short walk. Terrace is in the heart of beautiful Southside. Community Features: 24-hour Emergency Maintenance Laundry Facility Off Street Parking Fitness Center Pool No Pets Close to UAB campus Apartment Features: Total Electric Cable Ready Central Heat & Air Frost-Free Refrigerator Electric Range Dishwasher Ceramic Tile Baths Balcony View of Birmingham Skyline

Cool building horrendous property management. They don't take of the building and definitely don't…read morecare about residents. The good: cool building The Bad: SPM, going over a month without a toilet in a 1Br / 1Ba to be told oh well, needing anything done that can't be done online. The ever alluding "on site staff" who's never on site nor will answer the phone. The elevators don't work half the time. They don't pick up trash or cut grass and the courtyard looks like a landfill including the dirty syringes and all that gets tossed over and left in hopes they'll decompose into the ground??? Paris L Odom (unprofessional) it gets embarrassing to bring guests over because the grounds look so bad majority of the time. Advice: look up the properties SPM manages (Jemison flats, TJ Tower, work play lofts etc and scratch those off your list of potential apartments) if you do rent here for whatever reason get on the second floor so that it's a shorter walk up the stairs while the elevator doesn't work. In 12 years of renting I have never had such an awful experience with a PM group. Highland Capital is the owners so if you live here and want to get your word heard by someone who will listen might should call them.

We loved this flat, even tho there were leaks in the unit apparent during our walkthrough. We were…read moreassured those would be fixed upon move in. We applied and were given a verbal 60% discount. The software didn't work and we had to pay but were told they'd apply our credit back in 1months rent. Well, our credit was pulled and apparently came back unapproved-- I'm a college prof, my partner is an OBGYN. This has never happened before, and hasn't happened in the now two rentals since. We were encouraged-- several times-- to use a rental guarantor agency that would cost us 1000s. No thanks. We asked for our application discount back to the card, and had to call several times to check in on the transaction. 8months later. Still no refund. It's just the principle of the matter ‍

I love living here! I'm in a studio with a MASSIVE closet that doubles as a bedroom! The complex &…read moreamenities are reliable & great! Love the barricade in the garage! The downstairs parking garage isn't as safe -- had someone dump some type of oil all over my car when I parked there once (but there's a lot of super nice cars always down there that have never been touched). I wish I could actually use the stationery bikes they have in the gym. You need a subscription to use them, which seems counterintuitive! Before I moved in, I spoke with Candace who was recently made the manager. In the past few months Foundry Yards has been bought out & the new company was apparently in over their head & super understaffed. I went point by point & addressed all the negative reviews prior to August! She took responsibility & told me how they were pragmatic in how they were addressing each of these! We discussed every instance in the reviews & I've never known a property manager to be so on top of it like that! Staff has been gone above & beyond to be professional, kind, & helpful! I genuinely feel like this place is on the up & up but with the young adult crowd I worry that staff may be too lenient with letting people be irresponsible about their pets (letting them pee, poop, & bark where they shouldn't). Pets definitely go to the bathroom in the halls occasionally & the hallway floors being carpet means there isn't much management can do about that. Overall, great spot & I hope to renew here as long as the rent stays reasonable!

I would strongly advise anyone considering Foundry Yards Apartments in Birmingham to look…read moreelsewhere. During ourtime here, the hallways were frequently dirty and poorly maintained. It was common to encounter dog waste, strong urine odors, and the smell of marijuana(actually found a bag of weed in hallway) throughout the building. On one occasion, an individual who did not appear to be a resident gained access to the building and was on a ring camera exposing himself and engaging in inappropriate behavior in the hallway. Security was also a major concern. The parking gate was often broken, allowing unrestricted access to the property. There was a shooting outside the complex that resulted in bullets striking the building and shattering windows in a nearby apartment. Noise was another issue. While the nearby train did not bother us because we were aware of it before moving in, a group of Mustang drivers frequently gathered outside and raced their cars for hours late into the evening, creating a constant disturbance. The pool was often green and appeared poorly maintained. Unfortunately, management was unresponsive to many resident concerns. When I attempted to escalate issues to corporate, I received conflicting information from management and corporate representatives, making it difficult to get problems resolved. Overall, the lack of cleanliness, security concerns, noise issues, and poor management response made this a very disappointing living experience. I would not recommend this apartment community and encourage prospective renters to carefully research other options before signing a lease.

One of my childhood besties got married here and it's such a versatile event space. Guests headed…read moreto the top floor, where we were met with beautiful floral arrangements and lots of sunlight coming in from the balcony and windows. The building already has an elegant vibe so the extra wedding decor helped add some extra flair. The ceremony took place in the ballroom, then their team flipped the space for the reception. There was a bar out in the lobby and lots of apps for the cocktail hour. There's lots of space for a dance floor, which we cut up on, and it was overall a great evening.

We went to a wedding held here. The entrance lobby is stunning- there's a few tiny sections where…read morethe plaster molding needs a bit of repair, but the architecture and features are all original and make you feel like you're in the 20s. The ballroom was perfect for a mid size wedding and reception. The staff was great, the food was excellent. Valet parking was quick. I would definitely recommend someone else hold their wedding here.

It's nice living somewhere that you feel a part of something greater. the staff is so nice and…read morereally go above and beyond to connect with residents. The events are fun and always nice to mingle with others and make friends.

Beautiful apartment and helpful staff. Great location close to grocery and restaurants. Easy access…read moreto downtown.