Our Condominium Association has been with Grand Slam for about 18 months as of 07/15/16 having come from another local company. There is just no comparison at all, Grand Slam are responsive, responsible and above all, accountable. If we've had an issue, Dalton has been there to reassure us that it can all be dealt with. There's no drama, no massive invoice and it's 'no problem' if ever we ask for anything. Dalton is so responsive with communication, I've emailed him at 10pm, thinking he'll get back to me tomorrow (that's what email is, right? Answer when you can?) but no, I get an answer in minutes and sometimes even seconds! Sometimes the answer is so fast, I think there's been a problem with the mail delivery and it's 'bounced'. Everybody I've dealt with at Grand Slam has been polite, courteous and best of all, they treat me with respect. I love these guys and I'd be more than happy to recommend them to anybody that needs pool service. In my opinion, Grand Slam is the BEST pool company, ever. Period! read more

After an internet search, I chose Grand Slam to install a pool heater for me a little over 2 years ago and the heater recently failed a week or so after the 24 month warranty expired. I called them and was informed that there was new ownership, but "Alan" nonetheless offered to contact the manufacturer of the heater on my behalf and push for a warranty repair, which he stated would be done by another company which handled this manufacturer's warranty repairs. The manufacturer was slow to respond and I offered to take Grand Slam out of the loop and deal directly with the manufacturer since Grand Slam was not benefiting from this matter. Alan insisted that he would get this done for me and indeed, a faulty gas valve in the heater was replaced at no cost to me. Thank you Grand Slam (and Alan)! read more

Being an out of town manager of my elderly aunt's property in Lehigh Acres, FL-she currently lives in the home with 24/7 caregivers-the in ground pool had been ignored for quite sometime...was like swamp water and the HOA was not very happy about it. I contacted Grand Slam to assess the situation and although it was not the worst pool they had ever seen it definitely was bad. It took them 3 months to get the pool totally clean, plus they had to repair the pump and they also power washed the deck area. The end result was fantastic! The before and after pictures that they provided me says it all. They were very professional and always kept me updated as to the progress. I would recommend them to anyone. I have also contracted with them to maintain the pool and keep it sparkling clean. read more

I have had GrandSlam Cleaning my pool for over 6 years now. The company has done nothing but get better at everything they do. They not only keep me well informed on anything going on with my pool, they go out of their way to resolve it as soon as possible if a problem should arise. They have set their company up to make everything easier for me, by now doing online billing, yearly preventive maintenance scheduling and always over the whole time I have known them they have never forgotten to return a call or email. Today this is just about unheard of anymore! If you want a company that is not after your money but is after insuring your pool runs correctly and is always properly balanced, then look no further, you have found the best company out there! read more

I'm surprised to read any bad review on Grandslam. Any time I have an issue (which is almost never) they always get back to me so fast. There was one week I had an issue completely unrelated to my pool service but it occurred the day they serviced. Matt called me back before even finishing listening to my lengthy voicemail, he then called Nolan to double check on my concern, and called me right back. These guys are fantastic. ---- I've been using Grandslam for almost a year, I just renewed my service with them actually. In the last 11 months, they converted the pool to salt water, replaced the dead pump with a new variable speed, and changed the filter. They're very accommodating, great to work with and my pool always looks great. read more

We have had the pleasure of using this great company to maintain our pool for the last 4 months. So far they have gone out of their way to make sure we have a clean pool, the chemicals are perfectly balanced and go above and beyond to make sure our pool is in tip top swimming shape! We asked them to replace the light with a new led color changing light and that was no easy task! They completed the job and returned several times to make sure things were done right. The new light is awesome! Thank you Grand Slam Pools!! read more

I moved into a new house last summer and randomly called GrandSlam for help with my pool. I'm glad I did. Dalton did a great job by coming out right away and set me up. Since then his team has done a great job keeping my pool crystal clear. When I needed a new filter housing, they were there right away and replaced it while I was out of town on business. Everything was seamless. They did a great job. I recommend GrandSlam every time. read more

Great communication and great prices. No business is without problems, albeit minor ones. But management is easy to contact and resolves issues (even ones that are just things I don't understand) quickly and with a great attitude. They are patient with me and willing to explain everything I need to know. The staff is courteous and efficient and even makes sure to close the screen door so my cats don't escape! Great job guys!!!! read more

Finding a good pool service co that is honest, hardworking and reliable, is extremely hard to find. Trust me I know. We were referred to GrandSlam by a friend and after reading their reviews online and on Facebook, I had to give these guys a try. I called for a quote, booked and hired them to be my pool guys! They really are the BEST POOL GUYS I have ever had!!! read more

Oustanding service and overall care and concern for my pool in Fort myers great!! Been so quick to respond and always answer me on questions and would say one of the best service companies encountered. Ran business and Illinois for 33 years and retired so know what takes to be successful in service business and they are right on money. Nice work!!! read more

By far the best pool cleaning service we have had! Extremely professional, timely, consistent, reliable and affordable!!! Dalton and his staff are friendly and took the time to ask us what type of service we needed. They follow up to make sure we are satisfied also. He also was the first one to respond to my post and came out the next day! read more

The best pool company we have ever had. The owner Mark is always prompt and helps us out for literally anything . We love these guys. Our entire street uses them. He came to our house on a sunday when our heater didn't work for our kids birthday and didnt even charge us. Can I give them 6 stars read more

Grand slam has been doing our pool for years and its always a perfect blue color. Never had an issue with algae growth what so ever. Great people. They bend over backwards for us they really do. They are easy to get in touch with. We love them. I would give them 6 stars if I could. read more

GrandSlam pool company is amazing! They are always very professional and friendly! They leave you notes to let you know they've been by and have never missed a week! My pool has never looked better! I would highly reccomend them to any friends and family! Its a great company! read more

Excellent service. Very dependable and professional. Theresa is fenomenal!!! My pool is squicky clean at all times! She always comes on time and details everything. Could not be happier! Great customer service, too! Thank you guys. Highly recommended ! read more

If you love your pool and want it to be sparking and clean, then you will love GrandSlam. My experience with the company has been great. Everyone is polite and professional, and you never feel ignored. I am so happy that GrandSlam services my pool! read more

Grand Slam does an excellent job with our pool. There are some challenges with the location and size of pool that we had to work out. Their attention to our concerns were handled professionally and quickly. They answer quickly and are knowledgable. read more

They do a great job, but it seems they have a turn over in personal ! I got used to Steve ,he was great . Then they transfered him . Ihave had several different people since ! Oh one other thing , it seems I have to tell them when to vacuum !! read more

I have happily been using Grand Slam Cleaning for the last 3 years and am 110 % satisfied with there service and professional manor of handling what ever needs to be addressed. Always answer calls in a timely fashion . read more