Nassau Pool Construction, who initially installed our pool, came out within 5 days of calling them to fix an ongoing light issue we were having. They were very friendly, responsive and professional. read more

Great company, from designing pool to construction and service. Working with Mark was a pleasure designing our pool. They used quality materials(the pool surface is warranted for life while we own the pool) and very talented employees working on the job. The also did our pavers and our screen enclosure. Everything was exactly as de signed. As far as service we had a pool light that we thought wasn't very bright. Two days they came out and changed the light... no questions just did it. If you want quality and service call Nassau. read more

Nassau Pools Construction - Love our pool! - Pool & Hot Tub Service Near Me - Naples, Florida

Working on hurricane mess is slow but happening bit by bit by bit - takes a lot of patience- more than we have at some points

After an exhaustive evaluation and competitive bidding process I chose Nassau. Best equipment. Best Materials. Best Process. Best Sub-Contractors. Most Flexible to my design requirements. Committed to 100% Customer Satisfaction. Sales (Adam) worked with me throughout the process ensuring continuity. Construction Phase (Osi) and Finish Phase (Brian) project managers always took the time to educate me on the process and provide oversight for the work. Kept to schedule. Cleaned up throughout the process. Quality workmanship. I had one "glitch" in the process that required rework - Nassau immediately responded, did the work to keep the process rolling and the customer satisfied. My neighbors had pool constructed at same time, they used low cost provider - nothing but problems. So happy I chose Nassau. read more

Nassau Pools Construction - Pool & Hot Tub Service Near Me - Naples, Florida

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I signed a contract to have my pool installed in October 2020. I spent months researching the best local pool company and I was convinced that they had the best long-standing reputation. The company made multiple errors along the way and I finally received my permit in the month of March 2021. We are now approaching the month of June and it has been one excuse after the next as to why my pool is not completed. I am told we still have a long way to go. Had I not caught the errors myself in the month of January, I probably would have been approaching a year. I don't recommend this company and their own contractors don't even like working for them. Multiple errors, lack of follow up. Three other houses on my street had pools installed before mine despite that they hired their companies months after I did. read more

DO NOT use this pool company. After 2 years there was a leak (they said it was no longer under warranty) because I purchased the home from the people that had it installed just 2 years earlier. The paver's sank, the pool light went out (again not covered) and the pump died. Thankfully that was still under warranty. Terrible Construction Management and follow through. This company stinks, do not go anywhere near them! read more

We had our pool installed 5 years ago; we've had nothing but problems. The installation was shoddy and the Jandy equipment used have gone bad multiple times. The salt cell has gone bad 3 times and the LED lights have gone bad 3 times. Replacement of a LED light that should have lasted many years is to the tune of $1,000 just for the part. Customer service said they would honor part replacement for the LED light out of warranty because it was a known defect. While trying for months to coordinate the light replacement, they blatantly backed out of their promise using the supply chain issue as the excuse. We used Nassau because our builder said they were reputable. However, he now admits that was a past reputation as he has received so many complaints about Nassau. Use any other pool company other than Nassau even if it costs more. The money saved is not worth the aggravation. This is not a honorable company. read more

We have been using Nassau since the 90's and they are by far the best pool contractor in town.

I give 3 stars only because the follow up work is non existent. Pool install was excellent. When you need service in season, do not expect any from Nassau. They tell you to find another service. Again, excellent pool install, terrible service post install. read more

Nassau is pillar in Naples construction. I have had 2 pools built by them and they are beautiful! Would always recommend them!

Do not buy a pool or any construction from this company. They do not stand behind their products. Do not return calls and product is subpar on all levels. read more