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    Grand Strand Pediatric Dentistry

    3.0 (2 reviews)

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    Coastal Carolina Oral & Maxillofacial Surgery

    Coastal Carolina Oral & Maxillofacial Surgery

    3.6
    (16 reviews)
    10.6 mi

    I was recommended to Dr. Maxwell by my dentist Dr. Hortman, my case needed an oral surgeon. I had…read moreundergone 35 radiation treatments to fight throat cancer that left the bone underneath my gums compromised. Dr. Maxwell reviewed my history along with my x-rays and gave me a preliminary diagnosis. He then proceeded with a new extensive set which confirmed his original diagnosis. The doctor gave me a plan to resolve my issues which was my teeth were chipping and cracking due to the lack of blood flow to bone underneath the gums. The bone was so compromised that it wouldn't stand up to implants so the doctor recommended dentures. The process would have to start with the blood flow being restored through hyperbaric oxygen therapy. Dr. Maxwell needed my medical records to build a case for the insurance company. Immediately I thought about the hoops I would have to jump through to get them to him. The only thing that I had to give him were the names of my doctors and his staff took care of everything. The staff at Coastal Carolina is the best I've ever seen and I've been to more medical facilities than I could count. Through all my visits there the only thing I had to do is sit back and open my mouth. The staff took care of everything in an extremely friendly, compassionate and efficient way . . . they all followed Dr. Maxwell's example. It did take months for the doctor to prepare me for the dentures that Dr. Hortman made for me. The two doctors worked hand in hand through the whole process to restore my mouth. I highly recommend Dr. Maxwell and Coastal Carolina Oral & Maxillofacial Surgeons. My appointments were on time, never having to wait long. Also, I would see that all his patients were treated with the very high standards I was. Good luck with your journey, if you choose Coastal Carolina you'll be in exceptional hands

    Staff is extremely rude. Insurance covered nothing. $3000 to removal wisdom teeth. Do not…read morerecommend. Save yourself the stress, they talk down to you & are very rude & snide. I wouldn't recommend them...I will never use their services again. They should not be allowed to treat you like you are beneath them. Horrible team, find a different dentist, you will be extremely disappointed with these people.

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    Pearls Family and Cosmetic Dentistry

    Pearls Family and Cosmetic Dentistry

    3.0
    (6 reviews)
    7.7 mi

    I recently had my first appointment here, which I scheduled as a routine cleaning. However, I was…read moretold they needed to do an initial exam first. I was assured everything would be covered by my insurance and that I wouldn't owe anything at checkout. A few weeks later, I received a bill for what was labeled as a major care procedure--even though all I had done were X-rays. It turns out they used a panoramic X-ray machine that isn't considered preventive care, but this was never explained to me during the visit. When I called to ask for clarification, the staff member simply said, "you should know that," which was very unprofessional. I'm now hesitant to return for a cleaning and will likely be looking for a new dentist in the area. Clear communication and transparency about billing go a long way--unfortunately, that wasn't my experience here. -Update 10/08/2025 I went in today for my scheduled cleaning, checked in, and waited about 10 minutes in the lobby before being told that my appointment was canceled--solely because I had left a negative review the day before. This kind of unprofessional behavior is unacceptable. Rather than addressing patient concerns, they chose to retaliate against honest feedback. Between the surprise billing from my first visit and now being refused service for sharing my experience, I can't recommend this office to anyone. Don't go here unless you want to waste your time and money. Transparency and professionalism clearly aren't priorities here.

    The worst dental care, or any care for that matter, that I have ever received. Firstly, I was told…read moreI was fully covered by my Medicare and Medicaid Insurance, and would have nothing to pay. 30 minutes into my first treatment and the owner comes in and says I owe $322. After a few minutes of to and fro she agrees to half it. Then my dentures were made and they were more gums than teeth. I don't know how they altered them, probably re-made them, but now they look like rabbit teeth. They are very painful and I have been back 6 times to have them slightly altered. Now, 3 months later, I can just about wear them for about an hour a day. Still very painful, also loose. I can't eat anything with them, can barely talk, they've fallen out completely a few times. The dentist said to me, rather than keep coming back, why don't you just use Polygrip. That said it all to me.

    Grand Strand Pediatric Dentistry - pediatric_dentists - Updated July 2026

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