Dr Maser and his staff are angels who answered my prayers. I told them how horrible my previous…read moredental experience had been and how sensitive my teeth are. They have been the most gentle ever. Both hygienist I've had the pleasure of meeting were nice and so very gentle. They continued to ask me throughout the process how I was doing and if I had any pain. I truly appreciated that. Then today I had my first filling with Dr Maser. He heard my concerns about feeling everything while he filled my cavity. I never felt anything. His dental assistant made sure to keep checking to see how I was doing and well as Dr Maser. It was so refreshing to not feel any pain and my teeth look beautiful I could just cry. If you are contemplating coming here just do it. Dr Maser and his staff are amazing human beings. I can't wait to get the rest of my teeth filled!!

Amazing customer service ! Everyone really seems to care and this was not for just a small dental…read moreproblem. We had a huge amount of dental work needed and they took the time to show us several options. They called to follow up to see if we had any questions. Truly everyone here is one of a kind.

I am on vacation here at Myrtle Beach. My temporary bridge broke into half and fell off. My tongue…read morewas getting wounded by the rough edges of the remaining cement. I called five dental clinics and none could see me except this practice. It did not matter that the other practices could not see me as I felt I won the jackpot at this practice. I was very well attended to by Shelley, a stellar dental assistant. She took her time in fixing the temporary bridge and taking extra measures to secure the piece. She even gave me packets of adhesive should the emergency re-occur. The cost was reasonable and well-worth the service. Thank you!

Don't go to this dental practice. It is a factory dental office owned by corporate whomever. Dr…read more Shapiro examined my mouth told me I needed a lot of crown which was BS. I have seen other people post that in reviews. The biggest weakness I see in this practice is inconsistent with care. I went every 6 months for dental cleanings and yearly x-rays. Dr. Shapiro doesn't come in and do an exam on you every 6 months. That was my first red flag! My old dental practice in Mt. Pleasant the young dentist examined you every 6 months. Then I decided to do InVisaligns with them, BIG MISTAKE!!!!!! You have to change your trays out according to your treatment plan. I remember I gave them a big down and took 2 months to get me started. I went in to get my trays changed and Dr. Shapiro hadn't ordered them. The ones I had were cracking and worn down, what good was that doing me? Then they switched dental assistants on me because the other one quit. This girl wasn't half as good as the other. @ one cleaning that Dr. Shapiro didn't check my teeth on a six month check-up. The hygienist told me my tooth was cracked, so she called him in there. He told me I needed 2 crowns, lo and behold my old dentist said " I only needed one." I had a friend that went there, she was supposed to get 2 and ended up with 3. I wanted out of the practice so bad, but once U do Invisalign's with a dentist, they hold the treatment plan. The last straw for was when I had a 10:30 am appointment, I got there @ 10:15 and watched everyone go on. The front desk told me I had to wait because the back was full and they had an unannounced inspector there. The medical assistant tried to get me to sign a treatment plan and I refused. I am in the medical field and don't sign anything unless read. The icing on the cake when I didn't get to go in for appointment when the inspector was there. I told them I needed to pick up trays. I was brought trays for the bottom half of of my teeth and was never told that I need to keep wearing the top, so when I went back my teeth had moved from instruction the was never given to me. I was @ the end of my Invisaligns when this happened. When I went for the next appointment, I had a sharp dental hygienist and she told I should have been wearing the tray for my uppers from the last week. I schedule d to get the attachments off and get trays after that and have moved on. I found another dental practice I am very happy with. NO CONTINUITY OF CARE @ THIS PLACE. AVOID IT LIKE THE PLAGUE. Whomever answers this the management, U should take heed to your continuity of care because it fails horribly. I have been in the medical field for 45 years and your dentistry is nothing but a FACTORY!!!!!!!

I recently had a crown put in that did not fit properly, I was told to wait till I return for my…read moreCleaning to have it addressed. The day of my cleaning the doctor was not in the office and I was rescheduled to see her on another date. Dr. Wilson and her assistant are the most unsympathetic rudest group of people I've ever met. After I was in tears from them digging and probing and asked her to stop is when she asked me if I needed to be numbed. From when she walked into the office until I left, I felt like she was annoyed by me being there. Stay away from this practice.

The billing and people that do the appointments, absolutely horrible. Will give you a treatment…read moreplan price, bill you another price and bill insurance another. Won't answer phones and won't get a phone call back.

Dr. Obenchain herself is excellent--professional, knowledgeable, and someone I trusted for my care…read moreover the past three years. Unfortunately, the billing office completely undermines that experience. After a routine visit on March 19, I received a bill right before leaving for a family vacation (April 3-17). When I returned, my entire family came down with COVID, which delayed me from going through my mail. As soon as I reviewed it, I immediately called and paid the balance on May 1. Despite that, I received a letter from the billing office claiming no payment had been made and stating I would now be required to pay in full at the time of service. The tone was unnecessarily harsh and accusatory, especially given my consistent history of paying my balances over the past three years. Including a policy as if I were unaware or negligent felt condescending and completely disregarded the reality that sometimes life happens. There was no attempt at understanding--just a blanket, impersonal response. It's unfortunate because the quality of care from the doctor is not reflected in how patients are treated on the administrative side. In the end, the billing office's approach was enough for me to take my care elsewhere. If you choose to go here, be aware: the medical care may be great, but the billing experience can leave a very different impression.

Wonderful business owners. Great place for dental cleaning. Staff needs more training with people…read moreskills, and denture fitting.

They only care about money and are not compassionate about their patients. I come from MA, where…read morethey go out of their way to help you.

i would do zero stars! stay da f away from aspen dental! i am disabled and i'm on social security…read moreand medicare. i went in for my one "free cleaning" and left with $1,305 bill! they are crooks! stay da f away! they charged me for a "deep cleaning" that i never asked for! made me pay $670 because the billing lady at aspen guaranteed to me it is my part to pay!!!!! they are scum! stay away from this aspen dental in myrtle beach and all of them! they suck! do you think they take your phone call or the phone call from my insurance company to make things right? noooooooooooooooooooooo!!!!!! they do not give 1 fox! stay da f away from aspen dental!

Just a temporary location for my dentist but I love the space here. Located just before Market…read moreCommon at the technical college. Private parking with an easy in - easy out access. All the girls here are great! Friendly and professional.