Dr. Obenchain herself is excellent--professional, knowledgeable, and someone I trusted for my care…read moreover the past three years. Unfortunately, the billing office completely undermines that experience. After a routine visit on March 19, I received a bill right before leaving for a family vacation (April 3-17). When I returned, my entire family came down with COVID, which delayed me from going through my mail. As soon as I reviewed it, I immediately called and paid the balance on May 1. Despite that, I received a letter from the billing office claiming no payment had been made and stating I would now be required to pay in full at the time of service. The tone was unnecessarily harsh and accusatory, especially given my consistent history of paying my balances over the past three years. Including a policy as if I were unaware or negligent felt condescending and completely disregarded the reality that sometimes life happens. There was no attempt at understanding--just a blanket, impersonal response. It's unfortunate because the quality of care from the doctor is not reflected in how patients are treated on the administrative side. In the end, the billing office's approach was enough for me to take my care elsewhere. If you choose to go here, be aware: the medical care may be great, but the billing experience can leave a very different impression.

Wonderful business owners. Great place for dental cleaning. Staff needs more training with people…read moreskills, and denture fitting.

I'm VERY happy with this office staff and Dr. Miller. Been here two years, came from NY, and feel…read morevery lucky to have had this recommendation. Dr. Miller has a great attitude and is very professional and so is his staff

I went through a list of dentists in the area trying to find a dentist that didn't just take ex…read morerays and look at your teeth and send you somewhere else. Every dentist that we went to in South Carolina just wanted to send you to somewhere else. We are on social security and can't afford to go to all these different "specialists ". Just had 2nd appointment and very pleased with staff and Dr Miller.

First, i have dental-phobia, so as one could imagine having an understanding dentist is a priority…read more i haves found that dentist that sees my anxiety. B. TILLER DMD 843 651 0314 11990 FRONTAGE RD MURRELLS INLET As i. sat shaking his words were most kind, "there is no rush, if you need to stop, raise your hand." Every action was explained as he went along. I am embrassed to say i had to be treated like glass for a filling. At no time was i talked down to or felt my feelings were controllable. I Drive 45 mins on a good day for the best care and best attention.

Dr. Barnes is the best! My friend broke her tooth at the beach on Saturday and he fixed it the next…read moreday (on a Sunday, nonetheless!) and did such a great job!! He's compassionate, has a great personality, and is highly skilled. Recommend wholeheartedly. Being a new resident of Myrtle Beach, I'm grateful to my friend who recommended Dr. Barnes. I'll be using him for any future dental needs. Hopefully routine and not emergency!

Found them on Google and boy did I luck out ! I am like many others very anxiety stricken when I…read morego to the dentist. This office has a group of the nicest people I have ever met in a dental office ! They all put me at ease from the front desk to the dentist and everyone in between. The lady that did all my X-rays was wonderful and I thank her

I could not write Dr Reinhardt any higher than ratings can go. I am Dale McCormick from Conway and…read morefirstnet Dr Reinhardt in my twenties or early 30s after an accident in which he wired my job together from being broken. He did an excellent job then. Yesterday, 70 years old now I went to have some bad teeth extracted in his professional attitude is outstanding. Before the surgery he came in and we talked and he asked if it would be okay if he prayed for us and the surgery to go well. I agree and I've never had another doctor do that. He did ask first and prayed for the surgery to go great and the healing enough to just be great in life. When he said amen I said amen also. The most positive experience in a dental office I've ever had. I am on my second day after having five extraction and I do not have any pain and no pain medicine was prescribed. Just ibuprofen. Anyone scared of dental work like I was he is outstanding!

Being new to the area finding a new dentist wasn't easy. I finally found a dentist who had an…read moreopening that fit my schedule. The best part is I felt completely at ease when I went in, from the receptionist to the hygienist, the dentist even other patients waiting. The whole experience was excellent the office was modern, well equipped and the cost was reasonable.

Horrible the dentist I saw was a joke, careless and rude. Could care less about the tmj pain I was…read morehaving. Lisa Hutchinson

The only dental office I'll use! Everyone in this offices cares about the patients and Dr. Alina is…read moresuch a great dentist!

Dr. Alina and all of her staff are the most competent and caring professionals that I have ever…read moreencountered. I drive 40 minutes to my appointments because in them...I have found...the best.

This place is money hungry . Went there in 2022 for a crown.No problem.Cost $1150. Went back in…read moreMarch 2026 for another crown.Was told at first, cost run from $1631 to $2500. Could not get a reasonable explanation why the spread. Called to make appointment and was told my cost would be $2500.When I asked why so much? I was given a rant of BS.about how expensive everything is.I cancelled.They offered to do 100% cash for a 5% discount.Dr.Savage must need a new Mercedes.Iam NOTgoing to help him. Stay away unless you are a big sucker and like to be financially cleaned out.From $1150 to $2500 in four years. Talk about inflation! Found a very astute periodontist who will do the job for$1575.There attitude stinks! Barry

Dr. Savage is quoted in Coastal Insider in January of 2018 as saying "No one likes going to the…read moredentist and not being treated well...Many people have had experiences of being talked down to, or made to feel wrong or ashamed...So here, we not only give patients great care, but we also give them great customer service and turn that dynamic of scolding on its head." We take what our patients say about us very seriously...." Yet here is his response when I tried to address a situation which occurred when, Karly a member of his staff, made an insurance error by telling me she did not have my current dental insurance policy information on file. Instead, she told me she had been processing claims on an old insurance policy the office had on record which terminated on 12/31/2022. 3 years ago! They did, in fact have my latest policy information, as the last 3 years claims went thru and paid Dr. Savage with no issues. We all know an insurance company isn't paying a dentist on any claim they may submit on a terminated policy. We also know if they didn't get paid, the dentist would have addressed the issue 3 years ago! She must have missed my current policy information somehow or read my file wrong. Instead of an apology, for her error, I got this. Mary, I had hoped we had moved on from September but insurance continues to dominate your dental care. I appreciate the kind words but these scenarios are the exact reason I have been 'out of network' with insurance for the last 13 years. To be honest dental insurance or a patients lack there of has absolutely no bearing on how I/we treat patients. If a patient is looking for the lower value care in regards to their health I gladly encourage them to seek care elsewhere as with anything it is not always a good fit. The back and forth becomes exhausting and the actual patient care becomes secondary and relationship(s) fractured. In regards to insurance we 'provide' a service to try and coordinate and explain patients individual plans but at the end of the day insurance companies do what they want. They provide less detail and make verification's for out of network offices harder because we have not contracted to their standard of care. All that being said we are not in the insurance business nor claim to be. If you are unhappy with any aspect of the care or how you were treated then in the most sincere way I think it would be best we part ways and you seek care elsewhere. I genuinely wish you the best and will make sure we forward your records per your request to the provider of your choice. DS Does this sound like a dentist who treats you well, doesn't want you to feel wrong or ashamed, and takes what you say very seriously? Is this what he means by great customer service? Dr. Savage tells you himself he is "not in the insurance business" and "If a patient is looking for the lower value care in regards to their health I gladly encourage them to seek care elsewhere as with anything it is not always a good fit." Since when did relying on insurance to keep costs down and wanting to be sure your dentist has correct policy information in their computer so you are not being over billed on your out-of-pocket costs become an indicator of wanting "lower value care?" Based upon the response which centers entirely around the insurance aspect, not his staff members error, and the fact that he asked me to seek coverage elsewhere, It appears to me that "To be honest dental insurance or a patients lack there of" actually does have "bearing on how" I/we treat patients". Keep this in mind if you ever consider seeking his services.