Came to check on our neighbor who was doing rehabilitation here and the facilities were great…read more The staff were helpful and friendly, the facility was clean and our friend said he really liked it there. I felt the quality of care here is top notch. He is doing physical therapy (both indoors and out)

Only now, more than four years later, have I found the emotional strength and moral courage to…read morepublicly speak about what my family experienced at San Joaquin Valley Rehabilitation Center. My father entered this facility with documented "good rehab potential." Until only weeks earlier, he had been ambulatory and self-sufficient. Yet almost immediately, Dr. Cha repeatedly dismissed his worsening condition as simply "old age." What we witnessed felt less like compassionate rehabilitation medicine and more like an elderly patient quietly being written off. One physician later intervened with IV hydration and steroids after recognizing a serious decline in my father's condition, and we saw noticeable improvement. Yet shortly afterward, according to staff, the IV was removed despite my father struggling to swallow even water. Communication with the family was deeply inadequate despite staff knowing my father spoke no English and communicated only in the Calabrian dialect of southern Italy. He was therefore heavily dependent upon proper medical oversight, attentive observation, and honest communication with family members advocating on his behalf. The medical records later obtained by our family contained troubling inconsistencies, contradictory notes, omissions, incorrect dates, and even the wrong gender in one report. Most heartbreaking of all was the feeling that my father was no longer being treated as someone worth fighting for. Despite ongoing weakness and COVID symptoms, he was discharged to a skilled nursing facility instead of receiving higher-level hospital care. Two days later, he was dead. After reading numerous prior reviews of San Joaquin Valley Rehabilitation Hospital, I was deeply disturbed by how many experiences closely resembled our own concerns regarding patient care and Dr. Cha's medical oversight. Multiple reviewers described issues involving medication management, poor communication, dismissive behavior toward family advocates, questionable treatment decisions, and inadequate patient care -- concerns that strongly parallel what is documented in our records. My concerns are not speculative. I possess extensive medical documentation, medication records, physician notes, timelines, and related evidence that I believe demonstrate serious negligence involving Dr. Cha and, by extension, San Joaquin Valley Rehabilitation Hospital. What is especially troubling is the consistency between our documented experience and the accounts already publicly described by multiple other families here. Because these matters are supported by substantial documentation, I am willing to privately share relevant records with legitimate investigators, attorneys, licensing authorities, journalists, or families seeking information regarding this facility. If others experienced similar issues and wish to compare records or discuss concerns privately, they may contact me. Patients and families deserve transparency, accountability, and safe medical care. I would never entrust a loved one to this facility.

This place is nice. I really appreciate everyone who works here. A big thank you to Kanwaljat Kwai…read morefor helping my Mom. And all the others from Speech therapy, PT, OT, CNA & nurses. Thank you all for taking good care of my Mom and others.

I am heartbroken and outraged by the gross negligence of the skilled nursing facility where my…read more91-year-old grandfather was receiving care for his physical therapy. He was supposed to recover there and return home, but because they failed to properly monitor his catheter, he developed a severe infection. He was transferred back to the community hospital, and the infection entered his bloodstream. Ultimatley, he passed away. At one point, we spoke with the director in charge late in the day. While we voiced my concerns, she didn't even make eye contact--she packed her bag, shut down her computer, and got ready to leave. It was clear she had no real interest in addressing the issues, and that moment reflected exactly why the facility runs the way it does--with indifference and a lack of accountability. They never followed directions, and any time I asked questions, no one knew the answers. They blamed the previous shift instead of taking responsibility. No family should have to suffer a loss because of such neglect. I urge others to stay far away from this facility. Their inaction cost my grandfather his life.

The team at this facility is extremely helpful and have a friendly demeanor. The environment is…read morevery clean and the operations are smoothly managed. Based on my positive experience, I would be pleased to recommend this establishment to any friends or relatives seeking such services.

My experience was disappointing. When I arrived to visit my dad, the first thing I encountered was…read morethe Director of CNAs discussing a staff member being on a television show. There was no greeting or welcoming atmosphere for visitors or residents' families. In my opinion, management should spend more time focusing on supporting and recognizing the staff who are working hard every day and providing quality care. A more professional and resident-focused environment would leave a much better impression.

The care was excellent , my mom received while recovering from a stroke . Staff had many activities…read moreto keep her moral up and the physical therapist and nursing staff were so caring and personable . The care my mom received was stellar . The staff made such a difference in a very caring warm environment . The dining experience was wonderful also , I loved the extra effort coordinated either activity director and the chef to add some fun and joy to my mom and others recovering . I will be forever grateful for Morning Star and helping my mother at such a difficult time regain her strength and keeping her spirit upbeat .

Hello, I'm Bro Roy and I wanted to share a few thoughts. I'm very happy with the quality of care,…read morehere at Morningstar. The Nurses are Amazing, Michael, Rosa, Josh, Trine, all of them go above a beyond. Very caring.... Also the FOOD is great too. I don't know my future but it's nice to to know My family has a Go To Place!!!!! God Bless You all

Isn't it a shame that I can't give this place the 5 star review that I had planned. But after I…read morewas told that we cc6have packages delivered here and they would safely get into my hands,and 3 of 4 were unaccounted for, how can I? Amazon stated that they wrote given directly to a receptionist at the front desk. When . .my own caregiver went up to ad6,they were uncoverned. Other than that, the care is fine. But losing packages is a big deal with me.

I meant COVENANT POST ACUTE nursing facility at 3408 E. shields. FRESNO the cure is excellent. The…read morenursing staff is excellent. Their CNA's are good to. Excellent I recommend this place HAILE. I got here a couple months you need to check out the patio. It's beautiful STEVE.

I've stayed here for 4 weeks recuperating from a severe sprag to my right ankle. Was not broken…read moreonly strained. I fell from a 2 ft step trying to reach a high shelf. Had to call 911 & was taken to St Agnes for xrays & ultrasound, spent the night then was brought here to Oakwood. I rate them 5 out of 5 stars, clean & safe. Food is great! Staff is caring & readily available. Physical Therapists are top rated in my book. I'm stronger than before my injury & plan to continue working out to get even stronger. Occupational Therapists have taught me how to prevent future injuries & ways to strengthen every day practices. I give top rating all around. God Bless them all.

Worst place for your loved ones, worst sleeping accommodations, like sleeping on a camping cot , a…read morerestroom to be used between 6 to 8 person, showers 2 times a wk if lucky Community showers.No privacy .Worst food .So sorry that I was there for a short.I wasn't treated with dignity. I'm a Person.

Rick, my physical therapist, is extremely thorough and truly takes the time to evaluate my progress…read moreeach week, making adjustments to my treatment as needed. His professionalism, expertise, and hands-on approach have significantly reduced my sciatic and lower back pain. I really appreciate the quality time and attention he gives at every visit. The entire staff is friendly, attentive, and works extremely well together as a team. I'm never left sitting around waiting--someone is always willing to jump in and assist, which makes every appointment feel efficient and well organized. The front desk staff is also wonderful. They are very knowledgeable about insurance and take the time to clearly explain coverage, policies, and what to expect.

I have had the best care from the best physical therapy team here! They are aware of EDS and have…read moremade plans that work with my issues. I have made a lot of improvements while being here and I always feel safe here. They even have made accommodations for me that most places have struggled to make accommodations for. I have recommended so many people here and I recommend you here reading to check them out now! :)

They have excellent customer service here. The staff made my daughter feel comfortable right away…read moreand never pushed her beyond what she could handle. They worked within her comfort level the entire time. They would push her a little bit at a time and if she felt any pain, they would have her relax and not push her any more. She's been dealing with knee pain that affects her ability to bend her knee and run, and while we're still unsure of the exact cause, they've been very attentive and supportive throughout her care. The staff here have been friendly, patient, and caring. We've had a great experience so far.

The current address is on Cedar and Bullard Ave. I came here for a lower back injury that happened…read moreback in October 2021 and have been going to a local chiropractor for relief. Despite the chiropractor session which would give me some relief, I was referred by my doctor to try physical therapy. Barrows Physical Therapy was recommended. From my initial contact to the therapy sessions, my back pain is now more manageable and almost pain free for most days. My therapist, Nicolas Watson did a great job recommending exercises and advice in managing the care of my back. Office staff are helpful and knowledgeable. I'm glad I came to Barrows for my back pain.