They have excellent customer service here. The staff made my daughter feel comfortable right away and never pushed her beyond what she could handle. They worked within her comfort level the entire time. They would push her a little bit at a time and if she felt any pain, they would have her relax and not push her any more. She's been dealing with knee pain that affects her ability to bend her knee and run, and while we're still unsure of the exact cause, they've been very attentive and supportive throughout her care. The staff here have been friendly, patient, and caring. We've had a great experience so far. read more

The current address is on Cedar and Bullard Ave. I came here for a lower back injury that happened back in October 2021 and have been going to a local chiropractor for relief. Despite the chiropractor session which would give me some relief, I was referred by my doctor to try physical therapy. Barrows Physical Therapy was recommended. From my initial contact to the therapy sessions, my back pain is now more manageable and almost pain free for most days. My therapist, Nicolas Watson did a great job recommending exercises and advice in managing the care of my back. Office staff are helpful and knowledgeable. I'm glad I came to Barrows for my back pain. read more

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I was referred to Barrows ten years ago and had a great experience and results. Some years later, a surgeon recommended another PT office. I went for 1 1/2 years. A helpful PT and staff, though the owner was never friendly. Finally, this year I again restarted PT and requested Barrows. I'm so glad I did. The front staff, the assistants and the PTs are terrific. I cannot recommend them more highly. Due to back injuries as a teenager and again in my 30s, I've been to different PT facilities for over 40 years. I think I have been to at least 10 in Fresno. Barrows is my choice for the best in every regard! read more

I've been going to Barrow's for sometime now. I writing this review for those who are wondering if there are qualified technicians attending to your physical needs. Yes they are and they'll end up being your friend. Great service they give to your body. read more

All the staff is kind, caring and knowledgeable. Each person I have worked with over the last several months has been very professional and yet very personable. And as far as physical therapy office's go, they are very effective and you see results. read more

Our trainer was rude. Told my child that she would be further along if she came to all her appointments- well sir - you were closed one week for staff training , the next week you had jury duty ... it was all you. Not my child .. also one would think you would look to see which leg needed the therapy ..,, YOU WORKED ON THE WRONG LEG. And moreover- you don't talk to a child in that manner - her parent was available to speak to you at any time. It shows you definitely lack character and integrity read more

My primary physician referred me to Barrows due to increasing pain and cramping in my left leg and foot. I had been to another larger facility for a different problem a few years ago and did not care to go back. Barrows was a welcome surprise. The Barrows facility and staff may not be the largest in Fresno, but they are not lacking anything in professionalism, knowledge or attentiveness. Chris Lopez was my therapist and was outstanding. The entire Barrows staff from the front desk to the aids were always helpful, friendly and caring. They took the time to make sure I was doing the exercises correctly. The facility is kept clean and well organized. I would recommend Barrows to anyone. read more

Great therapists who go the extra mile to get you back on road to recovery! Friendly and caring as you work through healing injuries or surgery! You all are the best! read more

Firstly let me begin by explaining my injury and how i ended up here.. I recently had an ACL reconstruction surgery by Dr. Peter Simonian. I waited 6 years to have this surgery done because at the time I didn't have the expenses to afford medical insurance. So I spent a considerable amount of time doing my research and homework as I wanted the best outcome. My surgery was a success! I had no pain and I was compliant with my exercises and icing. I watched my nutrition and made sure I kept the swelling to a minimum as that will increas the chances of a fast recovery. So I put a lot of my energy into doing my homework and making sure I did my part as a patient. Initially Dr Peter Simonian told me I would need 12 weeks of PT three times a week (I asked). After my post op appointment the PA removed my stitches and assessed my range of motion. I guess it must have be good because I was given a prescription for 8 weeks twice a week as opposed to the 12 weeks for three times a week. (Great news right? I was stoked. My nutrition, icing, and exercises must have helped) I was ready to start PT with the knowledge a successful surgery is equally as important as physical therapy. Anyway I read reviews on Barrows and google had about 21 reviews. I felt good and confident about my progress, so I was ready to rock and roll. I was very clear during my consultation that I have high expectations. (Reasonably of course. There is nothing wrong with this as I'm investing in my health) I told Rochelle everything I've typed up here. She gave me 9 exercises to do at home. (3 sets each twice a day) I was compliant. This is more than enough as most patients don't really bother to do the exercises at home. I was able to do all exercises three sets a day but only once a day. They were time consuming but I did them. I also set my appointments with her because it makes sense to stay with the same physical therapist as they would be able to track my progress successfully. My second day there i didn't see my physical therapist at all. The aides took me to a stationary bike and left. After I was done she took me around and I was given very easy exercises to do. (I could have done these at home) saw Rochelle for the last 5 minutes. She massaged my knee and that was it. The third visit was the same. I understand that it doesn't make sense to have a client lifting very heavy weights or given exercises that may cause inflammation or injury to the graft but everyone is different and unique. The exercises should be catered to the patients range of motion, how well they are able to tolerate pain (if there is any). I thought to myself "how are they monitoring my progress ? No one asked me how easy the exercises were for me , my PT didn't measure my quad to see where I initially was and I get it they may not do things that way, so i inquired how they monitor the patients progress. I figured I would address my concern right away because I didn't want to let too much time pass. I did let them know. Nick (another PT) came over and measured my quad and I asked why this wasn't done in the initial consultation. His exact words "I'm just doing it to make you happy" and I said " no. Don't do it to make me happy. How do you guys monitor your patients progress" he said "objectively and subjectively" and I said well no one has been asking me or watching me. He was so condescending . Every encounter with him felt like I was getting push back from him . Remarks like "I know you want to recover fast but it's quality over quantity" (in this case if he feels or felt I may have been doing the exercises incorrectly it's his responsibility to check on me and educate me) And an aide said "oh you are in a hurry to get better. you want to recover fast huh?" uh...Who doesnt? Nick then randomly asks me "did you say the PTs don't have degrees" (which I did not say) He was so rude. These questions may come off as very innocent and legitimate questions but they were very insensitive in their approach I wanted to go to a place where I felt I was going to be taken care and not harassed for my enthusiasm for recovery. This is a critical period in my recovery and i came in with a positive attitude. I wanted to make every PT session count. I noticed that I stopped doing my exercises at home :( and I believe it has a lot to do with how discouraged I'm feeling because of the treatment I received here. Do the PTs here have skills and knowledge? Of course they do. Yes. Unfortunately they do not have any respect or genuine concern for their clients recovery. A friend mentioned that from a business stand out most places don't want you to get better because they want the doctors to write a prescription for more therapy sessions now I'm not one to think this way but geez after observing how they run things here I wouldn't doubt it ... I've decided that I'm not going to subject myself to this treatment, and I'm going somewhere else. read more

As a 67 year woman with skeletal issues, I didn't expect much relief when I was referred here. WRONG. These folks thoroughly get what needs to happen to help a surgical patient rehab. I had to redo a total hip. Prior to surgery they helped me strengthen the atrophied muscles which I believe made the ultimate recovery much easier. The therapists are without exception intelligent and thorough. The fact that the therapy is a blend - some exercise , some hands on, some rest and restoration sets them apart. At other therapy practices, the plan is set by therapist but you spend little time adjusting it. Not here - every session changes were made, noted and explained so that the final product is a healthy me. I cannot say enough good things about the group. Thank you! read more

This is the only place I can go where I feel better. I have been to other doctors and facilities and no other facility compares to this one. The front desk is extremely warm and welcoming. When I get to the floor the assistants get me started on my exercises right away. They even demonstrate them to me in case I forget. A special thanks to Hortencia and Maria!!! Each physical therapist has their own style of working with you and educating you. Rachelle is so knowledgeable and down to earth. A big thank you to the Barrow's team for helping me on my road to recovery. A big thank you Sean, Denise, Marie, Gary, Christian and Dan too!! read more

If I could give Barrows a 10 rating I would. I was having insane neck pain with headaches and finally went to the doctor. He sent me here for physical therapy and I owe him dearly for it. Everyone from the front office to the assistants and therapists are wonderful. Friendly, helpful, well organized, professional, well trained. I learned something helpful from each therapist that I saw and was taught exercises to do at home to stay healthy. A friend that is a physical therapist gave them a thumbs up and a big recommendation. Getting that from a fellow professional is the biggest compliment of all. If you need physical therapy, go to Barrows. You will not be disappointed. read more

Very disappointed with this place for many reasons. It doesn't seem like they care for their patients. Many times they will walk you up to an area to do your exercises, not explain thoroughly and then they will disappear. I waited patiently many times in several different parts of the building once I was done with an exercise for the young person to come back, and they never did. I would have to walk up to them to deliver my exercise materials to tell them I was finished the majority of the time. Came off very unprofessional. They also came off as lazy and I felt like I was a burden. I am not the person to complain, but in this case it was necessary. I will be going somewhere elsewhere. Hello Dan B., Since I can't comment back to you I'll add it to my review. My mother was the patient and I was expressing her concern and disappointment since she doesn't have a yelp account. She has a different last name than I because I am married. I would not leave such a long detailed complaint if I were not telling the truth. But thank you not being concerned about my problem I appreciate it. read more

I'm 37 and I started experiencing nerve pain. It started gradually after one leg workout and I thought I was just sore until it got so bad that I couldn't put any weight on my left leg and my whole leg and foot would go numb. I went to see my doctor who referred me here. I had no idea the therapist and doctors at this place are magic workers haha of course it took time to get better but after about 15 weeks of PT I am all well. My experience was like no other chiropractor or physical therapist I'd been to before. Not only do they have you do strengthening exercises but you see a doctor who treats your pain EVERY time you go in and they take their time with massages and other techniques. At the end of each session I received cold pack and electrical nerve stimulation. I felt better every time I left. I went in twice a week for 15 weeks and I'm even better than before, because they teach you the stretches and exercises you can do at home so you don't have to experience the same pain again in the future. The whole staff is experienced and knowledgeable and I am so glad my doctor referred me here. read more

I signed up for YELP just to rate this facility. Not only am I feeling a lot stronger but the care and conversation with this great group of people is one of the best parts! First thing they want to know is how you are feeling today. They gear your visit on that. Once this is all over I will actually miss going............ read more

I have been to 2 other physical therapy places, Concentra and Thrive before I was lucky enough to get 4 visits to Barrows through my Workers Comp case. After Concentra I knew they were terrible so after my surgery I went to Thrive. I honestly thought they were doing a great job so I went to them again. They really didn't ever make anything better but I just thought this is what Physical Therapy was until I went to Barrows. I was in so much pain I was sleeping on a heating pad, waking up in the middle of the night with pain. My therapist was Rachelle at Barrows and after the first time she worked on me my pain was almost gone. She showed me exercises to do to help keep the pain from coming back as bad as it was. I would love to be able to go there more times but as most people know WC only gives you so many times for Physical therapy. read more

I liked coming to this place. I had an injury and felt that these people were very knowledgeable, staff are busy at times but they are monitoring how you are progressing. If I could I would like to come back. read more

I love these guys. I've been a couple times. They are the perfect balance of working you and making you work. The staff has always been attentive and helpful. I can't recommend them enough. read more