It is with a heavy heart that I write this review. My heart is heavy because I truly liked the quality of work that I received from Granger Cleaners. I would like to address a few issues that occurred while I patronized Granger Cleaners. During COVID I had taken a few items to them for cleaning. Unfortunately, I did not pick them up in a timely manner. Obviously, there was a lot going on and I simply forgot the items were there. Once I remembered I went to the cleaners to retrieve my items and was advised that I had picked them up already and that I owed them money for that drop off. I can guarantee you that I did not pick my clothes up. I had a very nice pair of pants and not sure what other items were there but I was extremely upset that I did not have my amazing pair of pants. Also, who would believe that this of all cleaners would let me walk out of the door without paying... Really. Doesn't make sense to me. Never-the-less because the quality of their work I faithfully took my clothes to them for cleaning and repair when needed. Fast forward to 12.04.2025. I had previously dropped off items to be cleaned. I paid in advanced, picked up my clothes and put my clothes in the car. Once back at work I realized that I did not have my wallet. I made no other stop there or back. I know I had my wallet as I had the receipt needed to show that I had paid for my clothing in the wallet. I immediately called the cleaners and spoke with a woman who I've spoken to many times before. I asked if she wouldn't mind checking to see if I had left my wallet on their counter or possibly in the parking lot. At this point I began to have a sinking feeling that this was not going to end well for me. She immediately told me no your wallet is not here, no your wallet is not in the parking lot. I suspected that true it wasn't in the store but I must have dropped it in the parking lot. She responded so quickly that my wallet was not in the parking lot. I know that this woman did not go outside to check for anything. I would think that after 8 YEARS of bring my clothes to this cleaner some effort would be extended to help me locate my wallet. I know it was my fault it was carelessness, however, even when we've erred, should we not ask for help? Can we not ask for help? Today, Tuesday, December 9th, 2025 I received a call from a friend who states that one of their friends found my wallet in the parking lot of the cleaners. My friend forwarded the telephone number to me and I called her. I asked where she had found my wallet, she replied in the parking lot where "Granger Cleaners is located." The young lady graciously returned my wallet to my work place. By this time, I had cancelled all of my cards ( I just NOW realized my driver's license was not in my wallet). Wow. What now? Now... I end my relationship with Granger Cleaners... For 8 years, my clothes were beautifully cleaned and pressed. I've even put up with some abrupt comments (maybe having a bad day) I dunno. I never thought of not using this cleaner again even after accusing me of taking my pants and then not paying for them. Well, now I've reached my limit with this business. I will never ever bring a stitch of clothing to Granger Cleaners. I would like to say the response from them was due to my color but suffice to say, not very long ago there was this woman who gave cash to the man who gave her clothes to her and she asked for her change. He said, "You have no change coming. She looked at me and I just shrugged my shoulders. She again asked for her change and he said, "You have no change coming. She picked up her clothes and just walked out. Now I don't know how much she was expecting back but they obviously were adamant about not giving her change. This woman was white. So, I guess when you can't trust someone or something, it's best to leave it or them alone. I am absolutely through with Granger Cleaners... read more

I love Granger cleaners they are the nicest people they do a good job. And they are very accommodating couldn't ask for more. And the reasonably priced. read more

I'm a regular for dry cleaning and have had my uniform adjusted their as well. I've never experienced anything negative. I'm very particular about my dress blue uniform and they always do a great job and have never made an error with adjustments. read more

I have taken my jacket there and they returned it as dirty as it was before the dry cleaning. They told me after they charge me that if I wanted my jacket really cleaned I have to pay extra!! what a dishonest business. read more

The lady who tailors bridesmaids dresses, does a terrible job. All I needed was for the waist to be taken in, and straps slightly shorter. We made a plan and when I went to pick it up the day before the wedding, i tried it on only to find out that all she did was charge me for tightening the straps a TON. I had to wear it for the wedding last night, and now have a blister and red painful lines from the straps on the dress. It also looked awful on, because of how tight the straps were. Extremely disappointed. read more

After being a new weekly customer for almost a year, I showed up to pick up my order and the prices were increased by several dollars per pant. I pointed out to the older Asian woman what their menu stated AND what I had always paid. She pointed at me and said "Heavy"! I told her that she could not just arbitrarily charge a customer based on that factor and with no advance disclosure. I also pointed out that there was no signage or menu pricing addendum AND that I had never had this occur at any other drycleaner. I clearly stated this was a form of discrimination and I would not return if the bill was not adjusted...she said "That's fine, don't!" I called the following day to complain and the young man who was familiar with me as a customer repeated to me the correct menu pricing and then asked me to hold while he discussed it with her, however he did not place me on hold and I heard her converse in the language of their heritage and clearly use the word heavy several times, at which point he told me that he could not overrule her and if I returned she had decided I would pay more. Upon inspecting that weeks pick-up receipt, they had actually put the word "hvy" in the notes. read more