We were charged for dry cleaning for multiple items; but some were returned and were never cleaned…read more Disappointing

Dry Cleaning, and Alterations are the absolute best!! Only Dry cleaner I use in this area!read more

I do my laundry at the bristol st location because ive been to other ones and this is the only one…read moreive seen the a worker actually work and not sit in the office. She's always out on the floor working. She takes care of customers needs even if shes in the middle of doing something she doesn't make them wait. Kelsey always has a smile on her face and always ready to help out anyone in need. I was sitting here today doing my laundry when I noticed her taking all the seals off the dryers one by one to clean them so the doors would have a better seal, that put a smile on my face knowing kelsey cares about her customers. She goes above and beyond for customers. Thank you kelsey Respectfully Tammy

I dropped off two blankets at West Bristol St location that were too large for my home washer. In…read moretwo hours, they texted me they were ready, as promised. They were washed, folded and bagged. Fresh. Clean. The terrific lady who runs that location is a superstar!

I arrived at 5:58 PM today Eastern standard time to pick up my bedding sheets. The door was already…read morelocked and the lady wouldn't even open the door saying sorry then went back to her phone not even doing any work. Terrible experience. I'll never come back once I get my stuff.

Way too expensive & has ruined too many of my clothes! I paid less for better, reliable service in…read moreChicago.

It is absolutely absurd that you cannot use a coupon unless you tell the employee about it before…read morehand. What's the difference? A coupon on the website should be applicable whenever it is shared. My experience this morning, with an employee, who would not accept my coupon left a bad taste in my mouth. You just lost a customer.

Took my comforter to get washed and hung dry, it was ready sooner than expected, however once I got…read moreit home and opened it up, it didn't look or smell like it had been washed at all. Not great service for the price I paid. Am going to have to find somewhere else to get it washed now.

Ashley is fantastic. Our garage was a wreck after we moved and needed some serious help. She came…read moreand got everything organized and looking great. Pricing was great for the work that was needed done. I'd definitely recommend her and will have her again!

The last 2 times there I have not received my discounts based on their email specials. The first…read moretime before this they calculated 20% at 15 %. Oh boy, really a mistake. The next time I dropped off on the day the 20% ended and got nothing. I gave them that, thinking I missed the drop off deadline. This time for I dropped off a full day before the special ended and still got nothing as a discount. I have been a customer there

First time using the 24 hour kiosks. Initially imitating but very easy to use. Cleaning ready…read morewhen promised. 24 hour service is convenient. Dress looked great. Thank you.

In town visiting from Texas and needed 7 shirts cleaned and pressed. On their web site it shows the…read moreshirt service at $4.90 per shirt a little high but I'm visiting and had no way of doing it so I will pay for the convenience. I had my card out ready to pay when I dropped them off (customary where I come from) but the lady said to pay when I picked up. She knew she spotted an easy mark. When I received my email confirmation to pick them up it said my total was $64 for 3 orders of 7 pcs. assumed it was a typo, it wasn't. apparently some shirts need to be pressed by hand and that's $10.80 per shirt. I have a pretty short fuse so I expressed my disapproval tapped my card, took my shirts and left. Never again. This took place at the Erskine road location. I expected better service from a company that has been around for so long.

This was my first time coming up to this Ziker location next to Howard Park, and I was extremely…read moreimpressed. Very easy to navigate and use. Although there are very little staff interactions (how it's supposed to be), everything on the touchscreens are easy to use. It's amazing to see what technology can do today. I'm not sure if the improved technology is more recent, but they have a great routine going! I was in and out within minutes. I did end up talking with a worker and was telling her how amazing this is and how it saves me lots of time. It's so convenient and that's what I love about it. Ziker always goes above and beyond. I only have positive experiences there! I'd highly recommend this location.

It is with a heavy heart that I write this review. My heart is heavy because I truly liked the…read morequality of work that I received from Granger Cleaners. I would like to address a few issues that occurred while I patronized Granger Cleaners. During COVID I had taken a few items to them for cleaning. Unfortunately, I did not pick them up in a timely manner. Obviously, there was a lot going on and I simply forgot the items were there. Once I remembered I went to the cleaners to retrieve my items and was advised that I had picked them up already and that I owed them money for that drop off. I can guarantee you that I did not pick my clothes up. I had a very nice pair of pants and not sure what other items were there but I was extremely upset that I did not have my amazing pair of pants. Also, who would believe that this of all cleaners would let me walk out of the door without paying... Really. Doesn't make sense to me. Never-the-less because the quality of their work I faithfully took my clothes to them for cleaning and repair when needed. Fast forward to 12.04.2025. I had previously dropped off items to be cleaned. I paid in advanced, picked up my clothes and put my clothes in the car. Once back at work I realized that I did not have my wallet. I made no other stop there or back. I know I had my wallet as I had the receipt needed to show that I had paid for my clothing in the wallet. I immediately called the cleaners and spoke with a woman who I've spoken to many times before. I asked if she wouldn't mind checking to see if I had left my wallet on their counter or possibly in the parking lot. At this point I began to have a sinking feeling that this was not going to end well for me. She immediately told me no your wallet is not here, no your wallet is not in the parking lot. I suspected that true it wasn't in the store but I must have dropped it in the parking lot. She responded so quickly that my wallet was not in the parking lot. I know that this woman did not go outside to check for anything. I would think that after 8 YEARS of bring my clothes to this cleaner some effort would be extended to help me locate my wallet. I know it was my fault it was carelessness, however, even when we've erred, should we not ask for help? Can we not ask for help? Today, Tuesday, December 9th, 2025 I received a call from a friend who states that one of their friends found my wallet in the parking lot of the cleaners. My friend forwarded the telephone number to me and I called her. I asked where she had found my wallet, she replied in the parking lot where "Granger Cleaners is located." The young lady graciously returned my wallet to my work place. By this time, I had cancelled all of my cards ( I just NOW realized my driver's license was not in my wallet). Wow. What now? Now... I end my relationship with Granger Cleaners... For 8 years, my clothes were beautifully cleaned and pressed. I've even put up with some abrupt comments (maybe having a bad day) I dunno. I never thought of not using this cleaner again even after accusing me of taking my pants and then not paying for them. Well, now I've reached my limit with this business. I will never ever bring a stitch of clothing to Granger Cleaners. I would like to say the response from them was due to my color but suffice to say, not very long ago there was this woman who gave cash to the man who gave her clothes to her and she asked for her change. He said, "You have no change coming. She looked at me and I just shrugged my shoulders. She again asked for her change and he said, "You have no change coming. She picked up her clothes and just walked out. Now I don't know how much she was expecting back but they obviously were adamant about not giving her change. This woman was white. So, I guess when you can't trust someone or something, it's best to leave it or them alone. I am absolutely through with Granger Cleaners...

I love Granger cleaners they are the nicest people they do a good job. And they are very…read moreaccommodating couldn't ask for more. And the reasonably priced.

Hello, I want to leave this review of my Ziker professional who picks up the laundry at my place of…read moreemployment. His name is Shane, he has such a personable personality and is always pleasant and super speedy in turn around time for delivery. He deserves 5-starts and more for his representation of Ziker, his personality and his service!

This place is a fckn joke ,never have I ever experienced such the bulkshit this company is putting…read moreme through..I dropped off a real fur chinchilla they cleaned the coat my picks it up and all the fckn fur is singed..so I take it back same day asking what happened to my coat..they call 2 days later saying they never cleaned my coat here's a refund ..the son of witches are fckn rip off artist best believe we going to court bitches..

I went to this business and inquire about if I could just get my pants hemmed maybe a half an inch…read moreand the owner told me it would be $48 then I want it bypass to be bring in just a inch. She told me it would be $45 for a pair of pants that cost me under $20. They wanted to charge me over $80 just to do minor minor alterations. No thank you. I live in Los Angeles and their prices are not that astronomical. Please do better

Avoid this place! Kim's was recommended to us by a local store for prom dress alterations. We were…read moregiven a pick up time and paid in advance. I felt the charge was a steep, but didn't question it based upon the recommendation. We walked in during our pick up time to see my daughter's dress quickly being done. She tried it on and nothing had been done to the top of the dress which was one of the areas she had marked to do. Our pick up was the day of prom, and she was unwilling to do anything to correct it sooner than late afternoon, which was too late for us (photos, dinner, etc). Her reasoning was because she had other pick up appointments coming in, but we were there during our pick up time. We don't understand why she did not do a little more to try to help us, or find some way to make it so that my daughter could comfortably wear her dress even if it was a temporary fix to get her through. We left there with my daughter sobbing that she did not have a dress to wear to prom, and we paid for alterations that we did not receive and no refund for the work that wasn't done. Absolute rip off and my daughter is crushed!