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    Granger Group - Sereno Group

    4.7 (31 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Granger Group - Sereno Group

    Buyer's agent

    Listing agent

    Granger Group - Sereno Group Photos

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    Ask the Community - Granger Group - Sereno Group

    Review Highlights - Granger Group - Sereno Group

    From there, Linda's team walked us through the closing month and ensured everything was completed to close on-time!

    Mentioned in 29 reviews

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    North Tahoe Tubs

    North Tahoe Tubs

    (6 reviews)

    Josh has been fantastic at taking care of our hot tub in Tahoe City.It is an older tub that has…read morestarted to malfunction and he has been able to repair it to prolong it's life. He also is just a great person - he has made sure to close windows that have been left slightly open and even alerted us of a bear break in on our property due to a guest who left the sliding door unlocked. Thank you Josh for all that you do!

    We have had North Tahoe Tub servicing our hot tub in Tahoe City for nearly two years. The services…read moreprovided by this company, per Josh, have been consistently beyond superior. Most recently, our tub broke down several weeks before renters were to arrive. Josh bent over backwards to support our non-Tahoe tub supplier in its effort to try to locate and fix the problem(s). After it appeared the supplier's multiple trips to try to fix the problems had cured them, the Friday the renters arrived, and at no fault of Josh, the tub stopped working again. Josh worked with me well through the Friday afternoon to try to identify the cause. On Saturday, Josh came running -- on a Saturday no less -- and fixed it. Our renters were ecstatic -- with snow heavily coming down that Saturday afternoon, our renters were thrilled to get in our outdoor hot tub and enjoy the entire snowing and hot-water-jet environment. It became clear through this process that Josh new better about what to do to fix the problems than did the hot tub supplier's service personnel. And his level of service was beyond superior through it all.

    West Lake Properties at Tahoe - Fall 2023

    West Lake Properties at Tahoe

    (10 reviews)

    My family and I rented from West Lake Properties from in August 2023. We received the worst…read morecustomer service from Julie Weed. We expressed our concerns/issues with the property, but each was dismissed by Julie. We discovered on multiple beds there were dirty linens. When we brought it to Julie's attention so brushed it off as the property being "an old house" and probably just stains on the sheets. We ended up washing all the linens at 10pm the night we got in and all of the "stains" came out. Stains or not, even Motel 6 offers clean and stain-free linens. We had to clean pots and pans before using them. We also had to clean the bathroom before being able to use the shower. It is understandable that Julie does not do the cleaning and servicing herself. However, in owning a property management company, part of your duties is to oversee the company doing the cleaning. Julie expressed no concerns and even a sincere apology for the poor experience my family had. I was shocked at her lack of customer service. Do not utilize this company to rent from or to manage your property.

    A family member referred me to Westlake Properties for the task of arranging getaway vacations in…read morethe North/ West Tahoe area. Although we have been graced with 100% satisfaction, we have yet to submit a review after utilizing this wonderful company for nearly 20 years. Julie has been at the helm for as long as we can remember and we have been constantly met with effortless compassion. Thank you for the ease of making our visits throughout the years a memorable experience. Our favorite is the Tahoe Park Cottage, perfect for us and our favorite restaurants, the Firesign Cafe and Sunnyside are nearby.

    Soli Ravens Team - GG Engel & Völkers

    Soli Ravens Team

    (49 reviews)

    Sandy and Bruce Soli are amazing! I just sold a home in Incline Village, and the transaction…read moreliterally could not have gone better. All of the pictures on my listing were crisp and vivid, the description was enticing to attract buyers but not overdone or dishonest. They priced my home correctly, we immediately got multiple offers, a few were all cash, and most were over the asking price. I got more than I wanted, it all happened fast, their communication was clear and frequent, and I knew what was going on every step of the way. On top of all that they are both very nice people, and at the end of the day most consumers not only want an efficient process, but want to deal with pleasant, friendly people. I could not have asked for any more of them, they delivered on all counts. I love them! Do yourself a favor and call them, to sell your home, or as a buyer. I know people that have used them to buy a home and they love them as much as I do.

    Sandy has been my own realtor in Incline Village. She helped me purchase more than one condos over…read more10 years ago, and recently she helped me sell one of them. Sandy did the needed research and recommended a price. She is very knowledgeable of the process by the current HOA management company, which seems very slow in responding to buyer's inspection questions. She provided specific instructions to me as how to get their attention. Worked closely together, we managed to close the escrow on time. Sandy also called the president of the HOA and provided constructive feedback.

    Granger Group - Sereno Group - realestatesvcs - Updated July 2026

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