First time here staff were great and the place is really cute and clean. I came in with new insurance so didn't know what to expect really..... I got an eye exam and had to pay a 109 co pay, I have paid less out of pocket with Walmart for the vison test and a pair of glasses. Also I wish I knew their glasses were all name brand. They have a cute selection but your looking at 300$ for just one pair. I would deff go somewhere else next just because the price situation. Still a nice place. read more

Very disappointed , after paying 700 dollars for glasses and 3 trips to the store my lenses do not tint. Was told there is nothing they could do. Alot of money for a product that does not perform as I was told. read more

They're very unprofessional and have a God complex as if they know anything everything they have 0 customer service skills and had an attitude over my granddaughter having state insurance they told us a few weeks prior that we could only come in on Mondays and Thursdays and I work so it's taken a bit to finally go but when we did it was horrible I will never be going there again and as well as when I went they tell everyone they have glaucoma the other 8 people that where there they had it to the docter there said that day so I went and got a second opinion and I didn't have it they should be shut down for there incompetence as well as their customer service even a 1 star is to much praise for them read more

Was visiting from out of state, needed a repair. They were polite & fixed my glasses immediately & with no charge! Would highly recommend this business! read more

We took our daughter there, seemed nice at first. Our daughters glasses broke a couple months later were told since she is on state medical the state wont pay for more til next year and they cannot help her. We called the state and were told they can replace her glasses as many times as needed with her being a child. We called back had to argue with the manager who finally placed the order in Aug. of 2019 was told would take a few weeks. Still no glasses until December we called them at least twice a month. So turned it into state again. Tried telling state we never ordered them although the lady that contacted them told the manager she was lying that the state wrote the complaint down in Aug. We took her to another eye doctor her eyes are worse now do to this she has to have corrective lenses now she is only 12. DO NOT!!!!! go to this place it is not worth it. I refuse to recommend anybody to here and have also contacted the state about it and was told they will investigate. Have to give it one star that is to good for this place read more

I went to GC Vision yesterday. I was DENIED service because I am in a wheelchair. The doctor (so she said) came down the wheelchair ramp and then another staff member came down. The doctor said that she called the owner, and the owner said to deny me because I was in a wheelchair. Mind you I had a stroke July 25, 2018... but I have used them for a few years now. I have more mobility now than I did last year. My caregiver was wheeling me up to the ramp when the doctor came down. Then she said what she said. I flipped out. I said a few things that I should not have. I turned around to go back to the car and then I got out of the wheelchair, shaking badly. I was able to get my cane and walk myself to the car. The whole time my Mom was in the car in the backseat in utter shock of what had just happened . I looked at the two women that came outside and I said you denied me because I am in a wheelchair? That's pathetic! Then the doctor walked over to the car and said the neighborhood should not have to hear everything and she said I would appreciate it if you left. I was outside the entire time. I sat in the car waiting for them to call the police. But I was looking up information for the ADA and I needed to get myself under control because I was crying and shaking. I was still shaking hours after the incident. My right side was affected by the stroke. Having a stroke is bad enough! But this was pure discrimination in my opinion. I had called to make the appointment and at that time I was asked if I could get up and walk, I said yes. The day before my appointment I received a message from GCV and was told to call when I arrived. Then once I called to let them know that I was there, I was asked to come up to the window, and I said I was in a wheelchair that my caregiver would have to do it. Then I was questioned over and over again about being able to get out of the wheelchair, she said "like 15 times". Then after that the doctor came out and then said what she said. read more

Rude and incompetent staff. If you go here and they make you pay for contacts there instead of giving you a rx that is against FTC regulations and you can file a complaint with them online. Also, if the staff threatens you, or in any way acts unethically then you can make a complaint with the board of optometry. Good luck to you if you're reading reviews after a bad experience like I did. It also appears that some of the positive reviews from Google are from staff members, as far as I can tell this is the first one on Yelp. read more

My first impression of the place was that it would be weird because it is in a building that looks like a house. I had to walk out before I could even finish paperwork. When I used maps to find the place it took me to an alley nowhere near the office, I called to ask for directions and was late due to needing them. When I got there they were rude bc I was late, but on the phone she was very understanding that I'd be late?? They didn't seem to know what they actually needed as far as insurance. First I needed to have my parents present and then just needed the last four of their socials, then it was the full social, then I needed to have my insurance company send me a list of benefits so that I could forward that to the office. I'd think they'd be able to track that down with my ID number from the insurance card. The ladies at the desk couldn't answer my questions and became rude. I decided to leave before I could be seen. I recommend a more knowledgeable and friendly staff if they want to take on anymore clients. read more

Poor service, rude owner and very rude staff. They claim they will bill your insurance and send you to collections for exams not even done!! Save your money and don't ever go here or send anyone here. read more