This is the second home where I've had Bergen Marble and Granite install stone, and once again,…read morethey did an amazing job. This project was more challenging because it involved a custom stone that they sourced and fabricated specifically for me. They also had an excellent selection of materials and helped me choose a stunning quartzite countertop that perfectly complements the custom stone. The photos don't do it justice--the slabs for the wall were large, and the seams are completely seamless. The result is absolutely gorgeous. From start to finish, the customer service went above and beyond, and the entire process was smooth. They were flexible and accommodating, even when I changed my mind during the project. A special thank you to Hulya, Derek, Hasan, Burak, Henry, and anyone else who contributed to the project--you were all amazing!

I had the very best experience with Bergen! they are reliable, problem solving and very easy to…read morework with. our kitchen and bathroom came out beautiful! i trust Bergen with our next project as well. Ozzy thank you!!

Rude and lewd. okay work, but doesn't hold up. If you hire them you better just shut up and let…read morethem work, do r ask for anything more than what you initially asked for. I recommend hiring someone else.

As a new home owner.. it can be a little scary trying to pick the right people to work on your…read morehome. These guys are amazing! They just finished our floors and we love them! The crew is friendly, on time, communicative and does stellar work. They came by for a quote on Thursday, started the work on Monday and were done by Wednesday. There was a spot on the floor where we took out a small half wall that was about 3 feet long and 4 inches wide where there was on floor board underneath. They rethreaded the floor boards in there and it looks perfect! You can't even tell where the wall was. We went with a special walnut water based satin finishn and the stain and finish were right on point with what we had in mind. I would 100% recommend these guys to anyone and would use them again in a heartbeat!

Susannah and the Luxe Light Studio team are professionals to work with. I am an interior decorator…read morewho appreciates working with businesses that respond quickly and are able to find solutions when faced with a client's challenges. I always look forward to working with Luxe Light!

I have received bad customer service at Luxe. I was quoted a price, I ordered the item, gave my…read morecredit card info but did not get any feedback for 3weeks. I emailed , I called, got a run around so i finally cancelled. Very poor business acumen esp from Howard Astin. I don't know how tey can stay in business. Very very disappointed.

Not the professional experience or quality work I was expecting. The installation was done very…read morepoorly, with the wrong screws, wall anchors, and hardware being used. DIY-quality work.

Willy and his helper installed a glass shower door we bought on Amazon. It was really tricky to…read moreinstall: it was heavy, our shower is not level and small, and several handy man didn't know how to do it. Willy came in and, after 4h fight with the door, had it up. He explained how to take care of the door, why it took so long and was overall a real professional about this whole thing Would definitely use Willy again for any glass-related work.

Magnus Anderson out of Chatham renewed the floors in my house. They were the most professional crew…read moreI have ever used for any work in my home. I used the dustless service and it was, as promised, completely dustless. The two young men who did the work were completely professional, honest, meticulous, and we felt no hesitation allowing them to work in the house while we weren't there. I can't begin to express how careful and wonderful their restoration work was. The price was great. You get what you pay for. A+++

My wife and I had a very positive experience with Family Wholesale Kitchen & Baths. After they sent…read moresomeone out to take measurements of our kitchen, we sat down with one of their Designers, Enrique. He showed us the different types and styles of cabinets and how they would fit and look in our kitchen. He did a great job of explaining the benefits and limitations of the different styles and how that would affect what options we'd be able to have. Once we decided on what we wanted, the cabinets were ordered and a delivery and installation date were set.  The head installer, Eddie, came with his installation crew. They really knew what they were doing and had no problem working through any of the problems you inevitably encounter when doing this kind of work. I was really impressed with how careful they were with the new cabinets. They really treated everything with care. I've seen other people spend a lot of money only to end up with scuffed up cabinets because the installers weren't careful. Once complete, they left the kitchen clean. They thoroughly vacuumed the area, not leaving a mess behind. From start to finish, everyone we dealt with was pleasant and professional. They met the expectations that they set. They were able to confidently deal with any speed bumps that arose, and they left us with a great finished product. I can't recommend them highly enough!

The absolute best experience we had ever had with a renovation!! From designing to measuring to…read moreinstallation! Work was done quickly with attention to every possible detail from start to finish. Euddy and his crew made sure everything was perfect!! He made sure we loved how every looked and it was the way we wanted! They were meticulous and everything was kept clean! The process was quick and he gave and stuck to it! I could not recommend them enough!

If I could give zero stars, I would. Engaged in a project and his drawings were absolute garbage…read more All of the contractors that I worked (most with over 25 years of experience) advised his drawings were the worst, most confusing and inaccurate plans theyve ever seen. When confronted, his arrogant and narcissistic responses made me realize that I had made a massive mistake falling for his initial display of any competence. Stay away from this incompetent and arrogant operation.

Horrible experience. I hired Joe to work on our single-family home renovation on 3/29 based on his…read moregreat reviews, his nice guy demeanor and his promise that he could get our project done quickly in 5 weeks (7 at the absolute latest). Huge mistake. He is the epitome of over-promising and under-delivering. A summary of our experience with Joe: 1) Unreliable and dishonest: long story short - Joe received our deposit check on March 29th to start the project. Based on his promises, the project should have been fully completed by May 17that the very latest. We did not even see the hint of a sloppy first draft until June 3rd, and this was after I had to follow up with him over and over again. He kept making false promises that I would see a draft "tomorrow", and then tomorrow would come and there would be no word from him. This happened at least 4 times before he actually emailed me something to look at. Keep in mind, the drawings he emailed me were laughably basic and far from complete. He still hadn't sized any beams, he hadn't done any zoning calculations, he hadn't placed electrical or plumbing or filled in any of the details. At this rate, I would have been lucky to see a full set by the end of the summer. 2) Unprofessional: Joe promised all sorts of meetings, weekly check-ins, bells and whistles on his proposal. In reality, during our almost 12-week relationship, I met with him a total of once in person and once over a zoom call: during which he was drinking, blasting terrible music and speaking to us like he was barely listening to a word we were saying. When mid-May rolled around and I finally started trying to hold him accountable and give us something to look at, he was rude and tried to blame it on the changes we had made to the scope of work (mind you: we made his job easier by removing a handful of major structural changes. But, even so, this new scope of work was finalized by 4/23. Even with that delayed timeline, he was still super late) 3) Incompetent: see attached pictures. Even with the delays, we were willing to give Joe the benefit of the doubt. But when we realized that he was also terrible at his job, that was the last straw for us. What you will see in the pictures I've attached is the printout of the first draft he submitted to us so that we could take something to zoning and to finally get 1 of the permits started. Look at the placement of the beam and then look at the corresponding picture of the stairwell that this beam would COMPLETELY OBSTRUCT. This is a signed and sealed printout from him. I hadn't caught this initially, but when I finally did and emailed Joe to confirm if this was simply a mistake in the printout, he said this: "I am still studying but believe its best it goes the full length. There are exterior walls and roofs above that need quality support." First of all, why is it that you are still "studying" my beams 12 weeks into a project that should have been fully completed 5 weeks ago? And secondly, how disturbingly incompetent and checked out is this "architect" that he has decided that the only way to support the removal of this load bearing wall is by adding a beam across the landing of my stairwell so that I'd have to step over this beam on my way to the 2nd floor? 4) Arrogant and immature: so, what's worse than an incompetent person? An arrogant, immature, incompetent person because there is no room for improvement with someone like this. Clearly, after everything we experienced, we had completely lost faith in Joe and decided we needed to move on. We were angry but we didn't want to leave a bad review without at least giving him a chance to explain himself and clarify. What does he do? He ghosts us without a single explanation or apology. Then, he doubles down. Instead of writing back to our email that we asked him to respond to by the end of the month, he waits until the end of the month to personally request a review from us for his services, as if to say: "Go ahead, I don't care". Something that a child would do. So, here you go, Joe: our review as you requested. Finally, let me contrast Joe with my current architect who is an actual professional. This job is so easy for him that he is charging me $1500 less than Joe's rate, starting completely from scratch. I haven't shown him Joe's drawings b/c I don't trust anything he has done for us. 1.5 wks after hiring him, I received drawings that far exceeded in detail what Joe scrounged up for us 10 wks into the project. He estimates that everythingwill be completed within another 2 wks. I trust him because I have had constant updates from him, and any changes are consistently made within 1-2 days of contact. So, consider yourself warned. Joe is green and shouldn't be running his own firm. Don't fall into the same trap I did and just look at his resume. Maybe he can handle a tiny little thing of a project, or maybe his positive reviews are from his friends. My suggestion though: don't even bother wasting your time.

Michelle, the showroom manager is extremely knowledgeable and helped me select an entire house of…read moreplumbing fixtures and vanities in only 2 short visits. Her expertise and personable nature made the process easy and enjoyable. She guided me to the appropriate selections that were suitable for the design intent as well as the budget. As a design professional, I couldn't ask for a better experience.

I wish I could give Zero stars. The worst customer service; the sales reps started complaining &…read moretalking about me before I left the store. I suggested they wait until I leave to do that & she tried to backtrack with some stupid cover-up. When I called her on that- she said- well, we have had bad days! When I said, that's no excuse; she said well, we have construction going on & listen to what we are dealing with; when I said that wasn't an excuse- she yelled at me to leave.