I called a week ago and spoke to someone about regoing a bethroom. She said that a saleperson…read morewould call me back within 2 days...no call so far...not a good 1st impression.

We used Showcase Kitchen and Bath, or should I say Fauxcase Kitchen and Bath, to completely do our…read morenew high end kitchen. What a disaster. Their "designer" was completely incompetent and lacked any semblance of balance, creativity, or common sense. The planner who worked with her couldn't even do a simple linear calculation of the square footage of our back splash. We ended up buying more than twice as much tile as we needed. It cost us $800 dollars extra (returns not allowed) and Fauxcase refused to even address the issue. In addition,they don't seem to know the difference between stainless steel and polished nickel. Again, they would not admit to their mistakes. We ended up designing the kitchen ourselves and it is great. Their construction people all admired it. They do not work from 830 to 430 and do not schedule work for everyday. One day we were told that they were not coming because their driver was afraid of dogs! Of course, they knew that our dog was always on a different floor and gated. To be fair we were happy with their construction people. They did a good job. It is most of the people in the "office" who are incompetent and even, at times, nasty. Buyer beware; do not go there!!!

Second install for a countertop by Milestone and they did not disappoint. Unbeatable prices, expert…read moreopinion, and seamless install. So glad to be able to have a go-to for this kind of thing. Totally recommend.

Great job on short notice! Greatly appreciate their help…read more Loved the quick service showing images of the types of stone for me to order. For a fee I was able to get a 24 hour turnaround, which was awesome since I was working with a short time frame to get this apartment completed. Will definitely be a return customer!

Everything turned out even better than we expected. Jefferson is the consummate professional --…read moreextremely responsive to all of our requests and attentive to every detail throughout the project. He completely transformed our condo, handling painting, electrical, plumbing, masonry, and even housekeeping duties with exceptional care and craftsmanship. His work ethic, reliability, and professionalism made the entire renovation process smooth and stress-free. We couldn't be happier with the results and highly recommend him.

Horrible people , liars and shoddy work. No communication,…read moreblames his contractor, make excuses and is extremely rude . Oh his name is Jonathan.

Wish I could zero rating for this place. I received a 3/25 dirty chairs and I do not mean dust; the…read morechairs had some kind of yellow foodstuff on the entire seat but I chose to clean it up as I only opened up the chairs on the day of my event. The bags the chairs came in were busted up badly and dirty. Not sure why they have five star reviews when their customer service is horrendous. The manager? is downright rude and had no customer service skills to listen to my questions and advise me. They had my card on file but he credited my security fee to my sister's card as she picked up the chairs for me. Not sure why he would do that when my card was used to hold the deposit. When I inquired, he said I was told that and he was wrong. I was told they will my card and that will be charged. There was no mention that the the security fee would be taken from someone else's card as that topic NEVER came up prior. He is full of himself and just a person with a nasty attitude. I won't be using their services again and no referrals.

Rented chavari chairs here for my reception. Delivered early, more comfortable than your average…read more Delivery people courteous and sales guy was personable enough.

My wife and I were delighted by the beautiful work done by ATOZ Renovations. We're not in the habit…read moreof writing rave reviews. (We're New Yorkers after all.) But the job they did deserves recognition. Among the many people worth a shout-out: designer Chaya Uzan whose enthusiasm and ideas gave us a sense that our project was quite special; and Robbie Goldberg, our day-to-day contact and project manager, who brought a craftsman's eye to all aspects of the job. When problems were encountered, problems were fixed. An example: once we installed a new oven in the kitchen we realized that we would have to do without a favorite built-in spice cabinet. Robbie came up with ingenious fix requiring some custom carpentry so that the spice rack did not disappear but became an integral of the whole. Anthony, our renovation expert, was our first contact with A to Z. He encouraged us not to give up on what we wanted the project to look like even though other renovators had told us it was impossible to do. He also offered to answer any questions we might have along the way. Then there's Shevy, the permit and insurance coordinator. She dealt with the necessary paperwork and kept the inspectors at bay so we did not have to deal with those headaches. And last but not least, Mario, the site manager, who was there every day, hands-on, always professional and pleasant. On that note, the entire team seemed to like one another and treated us and each other with a refreshing degree of decency and consideration. To summarize: The team at ATOZ was thoroughly professional and kept us informed with clear, consistent communication every step of the way. Importantly, the team worked efficiently to stay on schedule and were fair when an unexpected issues arose, providing clear solutions. The final result is exceptional, and the quality of work exceeded our expectations. We would not hesitate to recommend ATOZ to anyone.

I couldn't be happier with the renovation of my townhouse in Greenpoint! Finding a company I could…read moretruly trust was not easy -- I'm very cautious when it comes to my home. But after meeting the team at A to Z Renovations, I finally felt confident I was in good hands. They were on point, punctual, and extremely detail-oriented throughout the entire project. Every step was handled with care and clear communication. The quality of their work exceeded my expectations, and I felt completely comfortable from start to finish. I honestly feel blessed to have found them. Trust is everything when you're doing a renovation, and A to Z truly delivered on every level. I highly, highly recommend them and will definitely be using them again in the future.

Max responded to calls and showed up. Work was done exactly when He said it would be. This was a…read moredecked damaged by a fallen tree. Work was done perfectly and on time. Would use Max again definitely.

A big shout out to MeyMax construction for putting my basement back together after having a french…read moredrain and sump pump installed. I would highly recommend them for any home projects you have.

Exceptional work by Steve Naphtali.(the owner)...he's crazy precise with his math and pragmatic…read moredesign and works within our budget. He also explains thoroughly in his down-to earth way why one costs more than the other and the quality of the items. Expect to sit with him on several working sessions. It's worth it since it's a huge investment. Cabinetry he offers are by Rutt, Sokee, and Millbrook (what we got)...great quality cabinetry. We asked him to design our kitchen but he also does office and bathroom cabinetry. He also sells appliances and contracts work for installation, granite or tile work. We went on our own with granite only because our builder has a good deal with another company. Tip - order the cabinetry hardware online instead through him... saves you $$$. His Manhattan showroom is huge and worth a see. The one in Millburn is only a handful of kitchen designs (one country, one traditional and one modern) but it gives you a taste of what Kitchen Expressions can do.

I would highly recommend Kitchen Expressions. Working with Steve is easy and he truly tries to…read moreunderstand what your are looking for. He has done our kitchen, basement and four bathrooms and we love them all and never any problems. Frank from CCBF and his team are terrific. They workers are friendly and neat and very accommodating and keep to schedule. LL

Frankie Turano was very experienced and helpful. Price was reasonable. We purchased kitchen…read morecabinets from them. Positive experience. I recommend.

From the owner: American Made Custom Cabinet Company designs and supplies quality all wood American made cabinetry…read morethat is affordable for all.

Ok bottom line - call them. Period end of discussion. Even if you are in NYC like we are!…read more Roger and his team are the only people I will recommend without reservation from our renovation. There work was careful, extraordinary, fast and beyond reasonably priced. They not only made us a great counter and backsplash they installed it with ease. The difficulty of our space is there isn't a flat or straight wall in our 1929 apartment. These guys cut a piece of stone perfectly for us. From initial conversation to measurements to two installs within one week (first counter then the backsplash) these guys were easy to deal with. Roger is great, his office staff quick to respond and clearly one of the best decisions of this whole process to use him! Good? Call him - NOW!

We had a deeply disappointing experience with Artistic Stone and, based on that experience, cannot…read morerecommend them. We hired Artistic Stone to replace our kitchen countertops and fireplace hearth with quartz and chose to extend the quartz up the kitchen walls for a seamless backsplash. To prepare, we removed our existing white subway tile. Although our installation was already delayed due to an "installer emergency," the situation worsened on installation day. Three of the four pieces arrived cut incorrectly, leaving large, noticeable gaps around the fireplace and along the kitchen walls. The installers attempted to persuade us to accept the pieces as they were, which was unacceptable given the cost of the project. After they contacted their team, they attributed the mistakes to their templating software and accepted no responsibility. That same day--for the very first time--we were informed that our cabinet trim would have to be removed for the quartz backsplash to be installed, as they were unwilling to cut around it. This had not been mentioned at any point during six weeks of communication or even during the in‑home templating appointment just a week and a half earlier. Because removing the trim risked damaging our cabinets (which were glued and screwed together), we had no choice but to abandon the quartz backsplash plan entirely and reinstall subway tile--bringing us back to our original setup at roughly twice the cost, which we had to arrange ourselves. When we attempted to speak to the owner about these issues, we were told he was "off the grid." When he eventually called from a blocked number, he did not provide his name. When we requested compensation for the incorrect cuts, delays, and added expenses, we were told they were already "eating the cost" of recutting the pieces--even though the mistakes were theirs alone. After several days of back‑and‑forth, the only concession offered was a minimal discount of a few hundred dollars, despite our paying nearly $13,000. We were initially told the process from templating to installation would take 4-6 business days. Instead, it extended beyond two weeks, and we were forced to move into our new home with no backsplash, no sink, and no functioning cooktop. In our opinion, Artistic Stone was disorganized, unprofessional, and unwilling to take responsibility for their errors. Communication was poor, the mistakes were substantial, and the resolution offered was inadequate. We do not take leaving a negative review lightly, but given the significant investment of time, money, and stress involved, we feel it is necessary to share our experience.

I actually visited this place twice. The first time, the worker said the owner left early so he…read moredoesn't know the prices of the toilets. Only the ones on sale had a price tag. That's why I had to return another day. They have an angry cat in the store that follows you around the store. The hissing is pretty unwelcoming, so they should rethink keeping the cat in such a public space. I was pretty hesitant to move around the store, especially when it blocked the only way forward. They have some toilets on display but only a few Toto. When asked if they had more Toto elsewhere, the staff said they could order online for us and it would be cheaper than getting it from Toto directly. That was tempting but since toilets are for sitting, we really wanted to test them out and see if they're comfortable first. That's the only reason why we ended up getting the toilet at another store that had a bunch of Totos on the floor

Welcoming & knowledgeable customer service. General public friendly. Many of the products are…read morelocal. All things bathroom. Fair pricing. Plus cute cat.