Family owned. Really makes you feel like you are a person and not just a job or number!read more

We are absolutely blown away by the amazing experience we had with Superior Bath Systems. From our…read moreinitial contact to the installation follow up, every single person involved was friendly, helpful, knowledgeable, and professional; we felt very taken care of by this company. David L was our initial poc and I should've known something was special about him when he kept pulling more and more items out of a moderately sized bag like a magician with rabbits. He came to our home and worked with us on what we needed versus preferences - including concerns and potential issues we didn't even think of. His time and focus on our project was just the beginning of our walkin shower journey. Our second poc was Carrie who is exceptionally competent at the "office" side of the business; she managed the inner workings and even made direct contact with the VA for us so that we wouldn't be stuck in the middle. Her affable nature and consistent communication made this part of the process - which I thought would be the worst - easy and stress free. Our materials took some time to come in but we never felt forgotten during those weeks. And then installation day came! Our expert installer, David H, literally sealed the deal for us. He was so respectful of our home and genuinely a delight to work with. He is well versed in this industry and his skills are beyond compare. I was impressed that he knew the answers to most of our questions but of the few he didn't know, he called someone who did to provide us with accurate information instead of just making something up. We were extremely pleased with his personality and his workmanship. In the end, we got an outstanding new bathroom shower with zero hiccups and complete confidence in Superior Bath Systems. We could not have found such a unique and positive experience with any other company; I am sure of it. I would give this company far more stars if I could; definitely recommend. Thank you to everyone who made this happen for us!

We are Costco members and that's how we found ACO. The sales man told us our flooring options were…read morelimited with Costco (only 4 styles) and he'd recommend using ACO's line/options. Whatever that's fine... I found it odd the salesman wanted to show me sooo many options via text and only brought 2 to my house to look at it in person. I really liked one of the options though so it worked out. Scheduling was easy, the team was at our house on time to install, and were done in a couple hours. That said, I'm pretty confident in my assessment that the floors that were installed were not what I picked out. What I picked was very light, grey, almost concrete looking. What was installed was very dark and a lot of brown tones... it's like it's the same style but the wrong color was ordered. I mentioned this to both the project manager and the salesman, neither acknowledge me. For that reason I wouldn't use them again and unlikely to recommend to my family and friends.

I first found out about this company through Costco because they provide flooring via Costco. Was…read moreso excited to learn they had a kitchen design division. When we decided to go ahead with the project, the entire team came to my house, plumbing, electrician, etc. to assure that what the designer had presented was all doable. Our designer, Dani, was excellent at accommodating all our wishes and our project manager, Ryan, was very thorough and communicative. The actual project was mostly completed while we were out of town, but through their app and texts, we received pictures and questions every step of the way. At the end, every minor detail was attended to and we couldn't be more pleased with how it turned out. I highly recommend this company for your remodeling project!

Used them as a supplier for our new home because our builder uses them exclusivfor plumbing…read morefixtures and appliances. I wanted Moen but their price was much much higher than I could get from Home Depot. No solution from them except order Delta. Set up orders with them in July. When it came time for plumbing fixture delivery one Kohler item was not delivered. Ultimately had to get it elsewhere because they could not get it and wouldn't try any other option. They could not deliver the double oven we ordered 10 months earlier and ultimately we had to get it elsewhere because they would not look at other options. They apparently only care about customers when it doesn't require extra effort. Their communication is abysmal.

We did a major home reno-knock down and rebuild type of project. Lots of vendors, lots of…read moresub-contractors, lots of things went wrong. Cyndy at Lee did not. She is the best. She has been great every step of the way; from deciding on appliances, through the ordering process, to questions and fixes after installation. If every person we worked with was like Cyndy, the world we be a happier and more efficient place!

Had a person come out and took some pictures. Paid money for a contractor to come by and take a…read morelook. No one ever called after 3 weeks. Might up it to two stars since they did refund my money

filed a lawsuit with them. wish I could attach photos of the water damage and incomplete work. do…read morenot sign their one sided contract. have your attorney review

It was a pleasure working with Genta on our kitchen cabinet quote. She's a great communicator and…read morewent above and beyond to understand our layout answer our questions thoroughly.

Genta and the crew at Indy Home Design made our recent remodel almost easy. We planned the kitchen,…read morethen ordered the cabinets, sink, hardware, flooring, even some furniture for the living room. We could have ordered our appliances if we didn't already have what we needed.

I've been coming here for years for both personal and professional use. Thomas always goes above…read moreand beyond with guest service including helping you out to the car with large orders. If you're looking for hard to find kitchen items like high-quality stainless steel measuring cups or spoons or an oyster shucker this is your go to place.

A restaurant supply store that is open to the public. Tons of pretty much every tool or utensil a…read morerestaurant might need, but not at ridiculous Williams Sonoma or Sur la Table prices. I purchased a chef's knife for half of what it was listed at Williams Sonoma, and the staff was super helpful. They even suggested I try a less expensive knife, which seems like a good/honest thing a salesman can do. The prices are affordable, the place has a parking lot and is easy to find. Just go around and look at the various whisks and whips and paddles and ladles and pots and pans and knifes and spoons and stones and mortars and, well, you get the idea. I mean, I don't know for sure, but if a restaurant buys the stuff, it will probably hold up just fine in your kitchen. And they carry brands I knew. So don't spend more for the same.

Best in the business. These guys have turned stone counter tops into an art form. They have done…read moremultiple projects for me in the past. I used their competitor one time, and was very sorry. Jose is the best at what he does. They are not the cheapest, but you absolutely get what you pay for with them!

From the owner: Our business specialty is marble and granite for residential and commercial properties.read more

Had horrible experience with sales associate, Beth, and my bathroom remodel. she allegedly spoke…read morewith my contractor that was also recommended by Kohler and told me that a 36 inch vanity would fit only later to find out that it didn't and it was not returnable. She knew it wasn't returnable and didn't give me the heads up that I shouldn't take a chance that it wouldn't fit and I would be stuck with it. On top of that, she told the contractor that I wanted the brick tile stacked in my shower when I explicitly told her that I wanted it horizontal brick pattern. So I'm stuck with that too. Even after I spent all that money at the Kohler store the manager and the owner, Joe Rotskoff, were such jerks and acknowledge how I was misled and ripped off. I would not recommend anybody to deal with the Kohler store in Indianapolis.

We recently completed a shower replacement project, upgrading the hardware, flooring, and tilework,…read moreand installing new dual showerheads with a hand wand. The Kohler hardware was purchased from Donnie Briggs at Kohler, and the tilework and installation was done by Mark Groce. Mark has strong attention to detail from getting the grout mix and color to carefully placing each tile. The process could take a while since some of the items needed may need to be custom cut. We're incredibly happy with the craftsmanship and quality of the finished shower. I highly recommend both Donnie Briggs for hardware and Mark Groce for his construction/installation work and both of them are great with design and attention to detail. I recommend future clients to be involved in the construction process, as it helps with communication and decisions. I would gladly work with both Donnie and Mark again for any future projects.