Every time are in the area, pops has to find his way here to check and see what hats they have…read more They specialize in fitted hats of all ranges and sizes. Straw, fabric, mesh, you name it, they probably have it. At one point in time it was one if few places you could buy a Kangol right off the shelf. Staff was super friendly and did all they could to help my dad find a hat that would fit. Although he left empty handed, the customer service was a reminder of why we end up here whenever we are in town.

Outstanding customer service! I was looking for a new hat to compliment a new suit I purchased, and…read moreI found it here. Michael and the other staff were very helpful, professional, courteous, and treated my daughter like a queen. I even got her a matching hat. I'll be coming back here!

Who the H-E- double toothpicks writes a review on a place they have never been too? Yup....me…read more And I am giving this place 5 stars because my wife knows how damn picky I am and came back to our beach house with the most amazing Hawaiian shirt EVER that was 50% off....not only that, the attached pic of the receipt....just because of how damn funny it is, that means these folks have class...and because they have class, I am going tomorrow to buy more swag! UPDATE NEXT DAY......went in and spent some serious money....Dave the owner was there and was nice as can be and totally had great background on products....if you are a manly man and want real products, go here! This is not a store to miss when visiting OBX.....Dave even promised me a follow up on a hoodie that he didn't have in my size, but would order for me! Awesome store, awesome owner!

Deceptive pricing!…read more When the saleswoman rung up my purchase and I noticed the price on box was less than price on receipt, she said "oh it just rang it more."- she didn't offer to adjust price! That is very bad business!! She didn't seem to care whatsoever! Terrible customer service!

Service! The service and attention you receive here is top notch. I am on the hunt for my first…read morepair of "real" cowboy boots. I have a few pair of kick around pair that I got online, but I wanted to be fitted for a quality pair. My sales reps (yes, plural, two women helped me) were knowledgeable, they helped me understand the difference between the proper snug fit and just plain too tight. Did you know a good fit boot should "flip flop" on the heel a bit? Did you know that snug fit on the top of your foot is expected because a well made boot will stretch? Me either! I went through a process to find what I liked. I tried high end boots and even a few on sale. I landed on an Arait and she felt so good on my foot. I didn't purchase that day because I wanted to try all my options. I made the mistake of going to another boot store on Lynnhaven Parkway--I won't say their name here. The service was like leaving Gucci and going to Walmart! I got a "Let me know if you need some help" yell from the front of the store". No one insisted on taking my boots off--like they did at Acredale: no one explained the leather construction and enforced stitching on the boots; no one explained how to wiggle my toes to squeeze into the boot--in fact, all I got from the employee was how she liked square toed boots and not the snip toes I was considering, and how every boot I looked at she already bought that boot. I left quickly and I already know I am gong to return to Acredale! In a day and time that customer service has gone to the way side, the customer service you receive here is nothing short of amazing. You need not worry, I will be back.

I had the best experience buying boots today. I wish I had gotten the names of the ladies who…read morehelped me because they were so good! I walked in and had in mind a specific boot, a Ariat boot and I only knew that the color was whiskey barrel. Immediately one of the ladies knew it was model Hazen just from the color... I did not expect them to have this boot in stock but they did. I had 3 employees help me, find the boot, the correct size and showed me how to take the boots on and off... So awesome. Even stretched the calf a bit so it would fit perfect and they do!! Such a great experience and i'm so happy with my new boots!

I LOVE the clothes here, they have my favorite sunblock and…read moreits totally hip. The guys at the shop were extremely nice. Will be back again'

They have a number of different brands not found other places and they seem less touristy and more…read moresurfer like than the other shops. It is a bit pricey but you are at the beach.

she's the best every single time i come in there . Great help everytime , i just love it !read more

I actually came here to another store searching for a specific item. Was told to try Collector's…read more Heaven. Collector's heaven didn't have exactly what I am looking for however, Patrick went out his way to give me other suggestions.

Called before going the white man at the greenbrier location told me they had 5T toodler jersey in…read morestock. Got there and that was a lie. He's dismissive if you don't purchase anything & told me he didn't care that I drove from Virginia Beach.

LIDS is a headwear chain that also carries apparel, accessories, and other collectibles featuring…read morecollegiate and professional sports teams, custom designs and embroideries, and other catchphrases/fashion graphics. Located in the Greenbrier Mall, we stopped by to check out to see if they had a specific fitted hat for a sports team; they did, but the size was not available. The staff member was so helpful, though, and he did suggest that their online store has more sizes and it's usually more convenient ordering from there. The story is laid out well and organized, and you're able to try out the different hats at your leisure. Plenty of parking in the mall lot. +collegiate and professional sports team hats +customization and embroidering available +friendly staff +located in the Greenbrier Mall +plenty of parking in mall lot

I needed a hat that i could wear at work and the guys working there were very nice and helpful. I…read morewill definitely go back or recommend to a friend.

Need head wear? Lids is where it's at!…read more Their prices are normally priced not to high, not necessarily cheap.. but great quality for sure. Lots if not all of the sports paraphernalia here. Small venue but one solid wall is made of glass so the open exposed view definitely opens up this location.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further explanation let's begin!. This is my first time in one of Lids Patrick Henry Mall locations. I normally frequent the location at Chesapeake Square Mall. The reason of my visits are because I get all my baseball caps embroidered at this establishment. Unfortunately on this visit the employees told me a couple of my baseball caps were damaged because of a embroidery machine malfunction. They were deeply apologetic about the situation. I understand that things happen so I understood. They continued to apologize about how it happened. I assured them that I understand this could happen anytime. I will say out of all the baseball caps I have had embroidered at lids, this is the first time this has happened. And I will also add that the employees at this location tried to make the situation right! And they did!. I will return to this location and try out their other mall location at Patrick Henry.