I wanted to take a moment to express my sincere thanks to John, Wayne, and Chris at Sensible Auto…read morefor the exceptional service I received when I bought my SUV. Even though when buying a used car "as is" and you folks being under no obligation to repair any mechanical issues, you willingly did and fixed the compressor for me at your cost. In an Industry where customer satisfaction can sometimes take a backseat, your professionalism, honesty, and kindness really stood out. I'm extremely grateful for the integrity you showed throughout the entire process. It's rare to find a dealership that puts the customer first in such a thoughtful way, I will definitely recommend you guys to all my friends looking to purchase a car/SUV. You've earned a loyal customer and I'll be back next time I need a car. Sincerely, Dee Holcomb

It would be a good idea to have a mechanic come with you to check out vehicle you are looking to…read morebuy. Had t replace catalytic converter. Had a mechanic inspect the Kia and that was the only problem. However it cost another $1800 to replace the converter.

Honest and reliable. I would recommend Lake Auto and Truck to friends and family. Location clean,…read moremodern, and was easy to find. Good selection of Smart and Jeep. Friendly, not pushy staff. I test drove a few vehicles, and they were happy to help me out. I purchased the Smart Fortwo that I liked. Here is why I say honest and reliable: There was a problem with the car after a couple of days. No need to get into specifics, but the staff was eager to make everything right, and they did. They went way beyond. I'd give them 6 stars if I could

Saw a F150 online... drove over an hour after speaking to Brad on the phone to verify it was still…read moreavailable. 2 1/2 hours later I was driving home in my very clean, well maintained 2013 F150. Thanks Brad and Lake Auto and Truck.

We have been going to LaMotta Performance for years and we would never go anywhere else, he has…read moreworked on our Mustang and 1969 Torino. The work is imaculate! I encourage anyone who needs help with fine performance cares to check out Jake at LaMotta Performance I guarantee that you will be more than pleased and know that your car is well taken care of. Also Jake the owner is absolutly the most knowlegable person around. People from all over the country send send their vehicles to Jake at LaMotta Performance. YOU WILL NOT BE DISAPPOINTED!! Karen Renee

I was searching for a reputable and local auto repair shop for high performance cars that knows the…read moreMustang lines inside and out. I needed a new fuel pump for my low mileage 2000 Saleen and after a few site visits, I found THE GUY - Jake LaMotta. Talking with Jake about Saleens, one quickly finds that he has a connection, love, and respect for Saleens like no other. Not only does he know Steve Saleen, but he has helped with the S7s when they came on scene. Jake and his wife Debbie run this shop (with the help of their dog, Reilly, who is always looking for some lovin') with the professionalism and precision needed to get the work done properly, accurately, correctly, on time, and for a reasonable cost and honest at every turn. Jake is quick to tell you that he will source only genuine parts for your job that are not bootlegged knock-offs from China. He is up front with his customers and doesn't sugar coat the potential down side. It took a month to find an opening in his busy schedule and was well worth the wait. His wife, Debbie, found a true Walbro fuel pump, which are difficult to find. My hat goes off to Debbie for her incredible customer service and abilities to source parts needed for the job. Thank you Debbie!!! Jake did an amazing job, cleaned the tank (25 years old) put the new pump in and fixed a sticky rear quarter window motor. I now know where to go for any future repairs to my Saleen. Bottom line - I HIGHLY recommend LaMotta Performance and am so happy that I found them.

My passenger side carpet has been getting wet and I wasn't too sure what was going on. I took it to…read morelegacy without an appt and they were able to find out it was a broken AC hose. I had gotten a quote from a previous mechanic and they wanted to charge 500+! David was really helpful and quick showing me the problem and Aasim was very communicated thru the Yelp app and thru text. I highly recommend going to them to get your car looked at.

Buyer Beware! Purchased a Mercedes with 25,000 miles on it from this dealer on 4/10/26. By 4/14/26…read moreI noticed it had 3 issues, one fairly major. Once they looked it they gave me an estimate for $6000.00 to fix all three. I was told nothing was going to be covered by their "Gold" AutoNation warranty. Jose, the used car sales manager told me "It's a 10 year old car so..". I told him I wouldn't have purchased the car if I had known it had $6000 worth of work that needed to be done to it. I didn't expect them to do a full restoration of the vehicle but it shouldn't cost me $6k days after I bought it. They woudn't budge. Now I have a car that is worth $6k less than when I bought it. I am wondering what else there "125 point inspection" failed to reveal. I regret my purchase. I won't be going there for service either. If you are considering buying a Mercedes I'd go to Maitland or the Orlando location. BUYER BEWARE!!! Never again!!

In 2023, we purchased a new C300 from Mercedes-Benz of North Orlando. Our salesperson was Josh, the…read moreService Manager was Brian, and the General Manager was Walter. Initially, we were not planning to purchase from this dealership because of the distance from our home in Winter Garden to Sanford. We were concerned that servicing the vehicle would be inconvenient. The dealership addressed that concern by offering complimentary valet service, where they would pick up our vehicle, leave us a loaner, and return our vehicle after service. That commitment eliminated our only objection, and we moved forward with the purchase. Unfortunately, our 2023 C300 experienced so many issues that Mercedes-Benz engineers ultimately became involved. After evaluating the vehicle, they instructed the dealership to replace it. By that time, the model year had changed, so we received a 2024 C300 and paid the difference to add the Driving Assistance Package. Throughout that entire process, Walter, Brian, and Josh were professional, patient, and treated us with respect. While the 2024 has been a better vehicle overall, it has still had its share of quirks. Fast forward to June 2026. When it was time for scheduled service, I contacted the dealership and specifically requested the valet service that had been part of our ownership experience for more than two years. My service advisor, Bianca, told me she needed management approval before confirming the appointment. About twenty minutes later, I received confirmation and reasonably believed my valet appointment had been scheduled. The morning of the appointment came, the scheduled pickup time passed, and I reached out for an update. I was then told the dealership expected me to bring the vehicle in myself because they no longer offered valet service. This was the first time I learned there had been a change in management and that Walter had been replaced by Eugene. I then discovered Brian was no longer the Service Manager, and Josh was no longer at the dealership either. I later learned all three had transferred to the Mercedes-Benz dealership in Maitland, also part of AutoNation. I will acknowledge one mistake on my part: I did not obtain the valet agreement in writing. However, I do have over two years of service history clearly showing that Mercedes-Benz of North Orlando consistently honored that commitment. This was not a one-time courtesy--it was part of the agreement that led us to purchase the vehicle from this dealership in the first place. I reached out to Eugene three separate times because I simply wanted to have a conversation about honoring the commitment that had been made to us. My first call was never returned. After waiting several days, I called again and specifically asked the receptionist to let him know I was trying to speak with him before the end of the week. She confirmed she had done so and transferred me directly to his office. The call went to voicemail. I left another message. Instead of hearing from Eugene, I later received a call from the Customer Relations Manager. To his credit, he took the time to discuss the situation professionally and respectfully. He explained that under the new management, the dealership would not continue providing valet service, despite the history of the arrangement. While I appreciated his willingness to make the call, it was disappointing that the General Manager chose not to have that conversation himself after multiple attempts to reach him. The Customer Relations Manager also informed me that Walter, Brian, and Josh were now at the Maitland location and suggested they might be willing to honor the commitment that had originally been made. Ultimately, this review is about more than valet service. It is about keeping promises. The complimentary valet service was not an occasional courtesy. It was the solution to the only objection we had when deciding whether to purchase from Mercedes-Benz of North Orlando. It influenced our buying decision, and the dealership honored that commitment for more than two years. To have that commitment simply disappear because management changed is disappointing and reflects poorly on AutoNation's approach to customer relationships. Leadership changes should not erase commitments that were made to customers. Premium brands build loyalty by standing behind their promises, regardless of who occupies the General Manager's office. At the time of writing this review, I have not yet contacted the Maitland dealership to see whether they will honor the original agreement. Based on my past experience with Walter, Brian, and Josh, I am hopeful they will. If they do, it will reinforce what excellent leadership and customer service should look like. If they do not, then this becomes an AutoNation issue rather than simply a North Orlando issue. I will update this review once I have that. Update- my valet service loaner is in route and Maitland Mercedes is picking up my car for service

I purchased a used vehicle from these guys. The car was in great shape. I expressed some concerns…read moreover one of the salesman that my wife and I were interacting with. The general manager called me personally to resolve any concerns and took full accountability and ownership over the situation. I would hands-down recommend this place. The ownership cares about making a customer feel more than just a transactional experience.

Wonderful Dealership, really nice cars, outstanding quality, ask for Rich Gray he will advise you…read morewell, trading, financing and knowledge on any car. Thank you.

Avoid this place with its new owner at all cost. I got a written $3500 quote for work that did…read morenot need to be done on my vehicle. They either don't know what they are doing or are purposely ripping customers off. Either way I hope the BBB knocks your rating down again. Do your own homework. Take you car here and then to another shop. You'll see what they say.

Awesome service, super friendly and honest. I'm a UCF Student and they were very honest with my…read morevehicle and worked with me. 100% going to them for any issues I have. Definitely would recommend them to anyone.

I regularly drive 17/92 past the street where this small dealer has been located since 2007, and…read morereally haven't paid much attention even though I could read the "goodcars4goodpeople" sign from my car. Little did I know that I would be referred recently to this small retail dealer when my son's SUV was totaled in a multiple car crash (my son was shaken but okay). When my son identified one of the cars offered online on his list of possible makes and models, we checked the hours of the dealer and realized we needed to wait until morning to check it out in person. Of course, the wait allowed us time to look in depth at the Carfax History that is provided FREE OF CHARGE!! I found that many dealers require you to purchase it. My son, brother-in-law, and I arrived right around opening time and talked with Pete, one of the managers. Pete worked quickly with the necessary paperwork and releases so we could take the desired car for a test drive. My son confirmed with my brother-in-law and me that he did want to purchase the car, and after some negotiation and arrangements, he purchased the car. In our county's current car shortage situation, a decision needed to be made sooner than later. Pete was great to work with - he knows the vehicles and history - and explained the whole purchase process and what each disclosure, agreement, and acknowledgement meant. No worries here about the "old-time" car salesman routine! I whole-heartedly recommend the dealer because of Pete and Mike, the owner, and the quality of cars. Although the inventory is smaller than a regular dealer, checking it out is worth your time.

Picked up the car we not only needed but one I love. My husband just happened to catch it out of…read morethe corner of his eye. We are so lucky and happy to have found not only this car but the wonderful dealership that helped us through the process so we could drive off the lot with our wonderful Mini Cooper country man. So glad we had great people to deal with. Very very happy with the car and the dealership https://www.andersonmotorsorlando.com/