#1 in customer Service Communication Response Price Caring Follow thru Old School This company has operated in Grants Pass more than 20 years. read more

Thank you Jordan and Linda I had a minor plumbing issue with a rental property Linda got us scheduled, and Jordan solve the 2 issues. No upsell, no drama, just fixed the problems Thank you very much--we've found out new go to plumber read more

Bill was here in less than an hour after I called. He was able to fix the problem quickly. This is my 1st time calling them, but not my last. Thank you Grants Pass Plumbing. read more

Jordan Fairhurst is my new hero! He repaired a hot water pipe UNDER CONCRETE.... He did it with minimal mess... jackhammered the concrete neatly... yes.. neatly, and fixed a 48 year old pipe in record time... Bingo... we have hot water... we were without it for a week and now know just how fortunate we are to have it back!!... We highly recommend Jordan and his company ‼ read more

Finding a good plumber is not easy, and I think it requires some luck. But I am happy to note, Grants Pass Plumbing has done a super job for me multiple times! I've used them for various plumbing issues in my home these past couple years. And each time, they did an excellent job. The plumbers sent out were friendly and professional, and each time I could clearly see they knew their stuff and they worked hard and with honesty. Their prices are very decent too, and better than most others. Bill, the owner, was a delight to talk to, such a nice and friendly guy. The young man we previously had come out a couple times was also really nice and such a hard worker. I would definitely use them again! read more

came out to my house to install a couple more spigots for my outdoor hoses. Kept the small project under budget and was very friendly ...

I requested service for a clogged bthroom sink, dripping kitchen faucet and non working kitchen sink sprayer. I was given an appointment right away for the same week. Bill arrived within the time window, and was friendly, knowledgeable, fast and efficient. the cost was very reasonable. I will definitely use Grants Pass Plumbing again. read more

Very professional, fast and reasonable. I highly recommend Grants Pass Plumbing!

The guys that come out in the field are truly nice and compassionate. However, the secretary/receptionist/ scheduler is one of THE rudest most impolite woman ever. She has no business answering phones because she talks very disrespectfully to the clients and treats them like they are idiots. She acts like she hates her job and she will run customers off. If it hadn't been for our home warranty using this company, we wouldn't have used them and it's because of their receptionist. Again, it has nothing to do with the crew. read more

Great service!! Linda is very quick to answer our calls and fit us in ASAP. All the plumbers that have been out to the house have all been very professional and polite! Thanks to all! - J. Albritton read more

Great, honest and efficient service. We are new tot the area and tried them out for a small job and loved them. We've since called them out for another couple of jobs (we are renovating), and they've done amazing work. All the guys seem very friendly and honest and the receptionist is super sweet. Definitely will bust them again if needed. read more

I had water backing up into my tub when I was watering my plants and bubbles coming up into my toilet when I tried to plunge the tub drain. I called Grants Pass Plumbing and they came out to snake the main drain of my house to clear the back up. It seemed to work, but 23 days later when I watered my plants in the bath tub again (for the first time since the snaking), water started to back up again and I had the same issues with the toilet. I called to see if they would come back out to snake the main drain again and I was told that it had been 23 days and "who knows what you've been putting down your drains". I was told that they could come out again, but it wouldn't be under warranty of the first service. I'm very insulted that because they do not know what I've been putting down my drains is something that was actually said to me. Beware if you have this company come out to snake your drain! read more

We have had Grants Pass Plumbing out to our home (manufactured) for various issues over the last 6 months. They have always been on-time, reasonably priced, honest, friendly, and professional. Linda is the person who does all the scheduling and is right on point. If she is busy getting all the workers out to their assignments that day she will be up front and tell you she will get with you in a little while, she always does. Grants Pass Plumbing will be our go to plumbing co from now on. They have fixed a leak in the wall, installed a new water heater, and fixed a leak under the house. There was only one incident where a guy came out to give us an estimate on the water heater and he wasn't the friendliest (kinda bitchy) but you can't win them all. He didn't do any work, just a quote, which he was $400 over what the office said it would cost. A different tech actually did the install and he was very nice. Jordan was here today and took care of the leak at a minimal cost. Thank you for being such an honest company. read more

Sorry to leave a single star, but that's how I feel after the crappy service and response to our plumbing needs were handled by this joint. We had a stopped up toilet and they came out to clear the line. On their first trip they broke their auger in the line and had to leave the job because they didn't have another snake to use. Came back the next day and augered some more, only to tell me there must be roots in the line. Keep in mind there's still a bunch of crap in the toilet bowl being sprayed around and after several attempts to clear it they failed miserably. I was told that "Bill" (the owner) would now have to come out and estimate what it would cost to jackhammer through the cement slab to get to the pipes. The tech said the line connecting to the main line must be cracked and roots are getting in. I suggested removing the toilet and running a cutting head through the pipe to at least buy me some time and clean things up, but he said they don't do that sort of thing. LOL... The tech (Bill's son) then went out to his van to make some phone calls and get his Dad out for a look. I was then told Bill would be right out to handle the task. Two weeks later. Yes, TWO WEEKS LATER and Bill has never come back nor did we receive any phone calls about when they we coming. Very unprofessional. My wife called a couple times herself to learn "Bill is very busy on big jobs and doesn't know when he can come back"! Are you kidding me??? I have a toilet full of stinky crap and they won't come back to finish the job they started? Seriously!!! Just let that sink in for a moment before you call this place for any of your plumbing needs. Stay away! read more

Absolute garbage service. The technician they sent out was very kind and patient, he was informative and educational on what our problems were. Although the lady that ran there scheduling was absolutely rude to me and to her technician. I could hear her yelling at the technician while he was calling to get work approved that my home warranty said that would be easily covered. She was rude to me on the phone also and all because she didn't wanna take 5 minutes to call the warranty company. Which I called after our conversation and they said if there was a problem all she had to do was call and they would have approved it. read more

Had an emergency situation during July 4, 2016 weekend, Grants Pass Plumbing never dealt with me before, and out of 6 companies I called they were the ONLY people to come out, do the job right and fix the heating element in our hot water heater. Pricing for last minute same day work, including parts/labor was amazing. I work with various contractors nationwide with our rental properties, and do NOT give out YELP ratings to those who do not do the job. If you need plumbing repair, installation, etc. Grants Pass Plumbing is a great local family business and I highly recommend. read more

After seven months of attempting to have a propane pipe line to my house repaired, Grants Pass Plumbing and Bill did the job, yesterday. Thank you so much! He and his helper (son??) worked on a cold but sunny day in February making needed repairs to the line. Three and a half hours later, they had it back in the ground, pressurized, and fueling my propane range. I was able to use the range, again, for the first time in 3 months. A section of the propane line had emerged from the ground over the course of many years. Last summer through a local propane company, I obtained the card of a man who does gas line work for a living. After coming to the house three times and twice committing to a time period when he would do the job, he did not show up. A skilled handy man attempted to make the repairs but after consulting with some folks at Grovers realized he wasn't qualified. He found another person who might do it. This man visited the house, assessed the situation, and said he would be there the next day. It didn't happen. I started phoning plumbers. Two plumbers I spoke with honestly told me that they didn't want the job -- too hard of work for one; liability issues for the other. Both had worked for me in the past. Two other plumbers I telephoned said they would be over in the next couple of weeks to take a look. They never came. I talked with someone at Grover's who suggested a plumbing company in Medford. I called them. They no longer did that type of work but referred me to another man who did. On his advice, in November we turned off the propane and dug up the line with the expectation that he would then come over to repair it. That didn't happen. Now I had a muddy ditch and 35 feet of pipe decorating the property behind my house to view from my bedroom window. Multiple times during this 7 month period, I considered cutting and capping the pipe, removing the gas range, and going electric. A recent snow storm and lack of electricity dispelled that notion. I wanted my gas range! Only Bill and his team at Grants Pass Plumbing came out, saw what needed to be done, gave me a quote, got me on their schedule, showed up, and did the work. I am very grateful. If I could give Grants Pass Plumbing 10 stars, I would. read more

I have never seen such rudeness. The person in the office (Linda) yelled and threatened me with extra charges to pay for repair services that were contracted by the previous owner. The technician was kind, patient,and helpful but the office was abusive. I will never recommend or deal with these people again. As an aside, there were no COVID precautions taken which I did not appreciate given my husband is high risk for COVID. read more

I just wrote a check for $669 for a water heater install. Not the water heater, just the install. I contacted another company first but they were too busy. Their basic install was $250 but were unable to do the install in the time frame I required. I expected there would be additional cost for some new fittings but $400 more no way. If you are thinking of using this company do not have them start work till you have a clear indication of the cost. Grants Pass Plumbing charged me a $135 in labor to go get a fitting they forgot to bring with them and another $204 in parts. Just say no. read more

I've had this companybout twice to fix two different things. AMAZING!!! They are fast, very reasonably priced and GREAT at what they do. My Mom got ripped off ny another company and I'm so glad I called Grants Pass Plumbing for her. Office lady has very good customer service skills and the service guys that come out are EXCELLENT!!! I highly recommend Grants Pass Plumbing... read more

We used Grants Pass Plumbing to repair a leak in the plumbing under our kitchen sink and also to repair a leaking valve on the water supply line to our toilet in our bathroom in our second home in Oregon. At around 5 pm on a Friday evening, Grants Pass Plumbing arrived at our home (I called very late in the day, so the fact that they showed up at all on the same day was impressive), and I met the plumber, Bill Fairhurst, who turned out to be the owner of the company. We engaged in small talk for a few minutes as I was trying to get a feel of whether I trusted him or not. We immediately hit it off, and then Bill went into our home to take a look at our two plumbing leaks. I was impressed with how thorough he was, and how he did not take any shortcuts to give me a quick free estimate that I would take or leave, but instead, took his time and really examined what the problems were at no cost to me. I was so impressed with Bill that I hired him on the spot, and I had no interest in getting two more free estimates (which is something that I never do). I was expecting Bill to tell me that he would come back on Monday to do the work because it was now after hours on Friday evening, and instead, he told me he would get right to work. Bill fixed our plumbing under our kitchen sink and also told us that part of our leak was coming from our kitchen faucet, so he took it off and rebuilt the internals with parts he had inside his work truck to save us money. Although he fixed the plumbing leak under our sink, he told me he was not satisfied with rebuilding the faucet because it was so old, and he said although it would work for now, he didn't recommend it. Hearing that, I asked him if he would be okay with my running to the local home improvement store to buy a new kitchen sink faucet while he tackled the second leak in our bathroom, and would he install it (it was getting later into the evening on a Friday night). Bill said that wouldn't be a problem, and I was so impressed with how friendly and honest he appeared, I followed up by asking him if he would be okay with me also getting a new sink and faucet for the bathroom counter, and would he install that too. Bill said it wouldn't be a problem and he would take care of it. I quickly got the physical dimensions of the bathroom sink and ran off to the local home improvement center. When I returned, Bill had finished replacing the leaking valve on the water supply line to our toilet, and he went back to the kitchen to replace the faucet on our sink with the brand new one. He did a great job, and did it quickly. What impressed me even more, is how much he tested our kitchen sink to make sure nothing leaked in the plumbing he had just repaired underneath it, as well as with new faucet he had just installed. Bill then went back to the bathroom to replace our bathroom sink and install the brand new faucet. To my dismay, I learned that the prior person who cut the counter to install the old bathroom sink, cut it in such a way that the new sink that should have fit, was slightly too small. Bill felt bad for me and immediately volunteered to go to his warehouse in the middle of town where he had a new Kohler sink that he said he would give to me for free if it fit. Where to you find customer service like that? What plumber volunteers to give the customer a new high quality sink for FREE? I took Bill up on the offer and told him I would return the first sink I bought and see if they had an even bigger one what was not a standard size just in case the sink he had did not fit correctly. Bill jumped in his truck and went back to his warehouse, returning with a high quality sink that he offered to give to me for free, but after placing it in the previous odd shaped hole that was in the counter for the original sink, it didn't quite fit, although it was much better than that first sink that I bought. I then handed Bill the second sink that I bought, but I knew that the second sink was too big for the cut out, and it would require cutting the counter to accept it. Bill went out to this truck to get the tools he needed to cut a bigger whole in my counter top to accept the second sink, and before I knew it, he had mounted the second sink which was a perfect fit, and looked so much nicer than our original sink. Bill then installed the new faucet that I bought and the job came out perfect. The reason why this review is so long is because I was REALLY impressed with Grants Pass Plumbing and Bill Fairhurst, the owner. When all the work was said and done, it was 9 pm on a Friday night, and after all the work Bill had done, the bill came out to only $346.50! I can't say enough positive things about Bill Fairhurst and Grants Pass Plumbing. I would definitely use his company again, and I have absolutely no reservations about recommending him to others. read more

We called GP Plumbing to hook up plumbing to our guest house and to fix and move some exterior faucets on our house. Bill and his son came out, were excellent workers, made suggestions that hid the plumbing work better and did very good work. When the pipe he'd installed to the pressure tank split, Bill went above and beyond. He was in Seattle and, knowing we couldn't use water at all until it was fixed, came directly here after landing in Medford at 10:00 pm and worked until about 1:00 am to fix it in the dark. I would give 5 stars but felt the price was high at $917 for the work. But of course I don't call many plumbers so can't really compare. read more

Bill is the MAN! Shot an email explaining my leaking shower faucet with pictures to make sure they had the right part. Linda contacted me the next day and informed me someone could come to my home later that morning. I asked for late as possible and she made it happen. Bill showed up with part in hand late that afternoon as promised. Could I have done the job myself? sure. But I would have spent oodles of time hunting down the part to a 15 year old faucet. I may not have had all the tools and it would have taken me 4 times as long. Well worth the reasonable cost and I had a blast reminiscing about the good old days with Bill. He even helped me out with some great advice on tankless units and didn't try to pressure me into any purchase. What a cool cat! Can't thank GP plumbing enough for their awesome service and a professional job! read more

We called because we have a rental home in GP that was having low way pressure and a faucet outside sprung a leak. They showed up on time and fixed the problem in one visit. Highly recommend them. Great to see a company that takes pride in their work! We live across the US so it was nice that the first call we made to a plumber will be the only one we needed to make. They are now saved in our speed dial just incase!! read more

These folks are professional and caring. A dynamic combination with fair and reasonable pricing.. They took the time to diagnose the problems of our newly purchased home and found solutions that made sense. They always arrived on time and worked around my schedule. I can't say enough about this company and recommend them without reservation. Thanks again to Bill and company. read more

My wife and I have used this company twice under our home warranty, both for seperate water heaters issues. The first serivce call they replaced an old water heater and the other (today) they needed to replace two old thermostats. I was really impressed with they response time and quality of work done. I requested for service today at 7:30 am from our home warranty company and Grants Pass Plumbing immediatly called around 8:00 am and set up same day service between 9:00 am to 11:00 am. Two employees arrived at 10:15 am, Jamie and Jordan, and got right to work on our water heater that stopped working last night. I am really happy with the work performed and friendly service. Keep up the good work! I highly recommend this company to anyone. Thanks read more

If there were zero stars, that would be my rating. This is our second go around with this company. The first experience got a 1 star rating. This time was worse. The guy who came over did not want to wear a mask. Then he did not want to listen to my husband when he tried to tell him of a couple of things (like where the clog was located). My husband is a very intelligent person but has physical limitations or he would have fixed the problem himself. They charged us $195.00 dollars and the issue was still NOT resolved. He wanted to come back and do things that a real Plummer should never do. I don't believe he knew what he was doing. The female (Linda) who answers the company phone is NOT pleasant to deal with. My husband and I felt that they just wanted to come back to make more money. They did not do the job they were hired to do. You would think that they could remove a simple clog. They came over in a timely manner is about the only good thing I have to say... Go elsewhere. read more

I was very pleased with the service I received from Grants Pass Plumbing. I called late in the morning and was still able to have someone out early that afternoon. From the person on the phone to the guys that came to the house - they were all friendly, pleasant, and helpful. I would recommend them to anyone and everyone!! Their pricing was very reasonable also. Carol Grants Pass read more

Terrible, terrible experience !!! I'll make it short. They have terrible customer service, they don't stand behind their work and if you have a home warranty...they admitted they only did the minimum work. They also don't have a way to reach them after hours or on the weekend and if you have a problem, they let it go to voicemail every time. Steer clear !! read more

Grants Pass Plumbing will treat you with honesty and integrity. They are committed to fair pricing. Good communication is so important! I was in an emergency situation and they even came on their day off, and I expected to feel like i got clubbed over the head when i receive the bill, but i was pleasantly surprised. Bill refused to even let me help with the physical labor part of the job (since there was filling in a hole with dirt after involved). Family people who care about their reputation and ethical behavior. Highly recommended read more

We had a leak in the main water supply to our house. We called Grants Pass Plumbing for the repairs. We were concerned because the new pipe was going to run along the walkway to our front door and we didn't want our front lawn to look like a construction site when they were finished. They carefully dug a deep trench by hand, keeping the dirt off the lawn and placing the sod next to the location where it was removed. They tunneled under two sidewalks and installed the new pipe promptly and professionally. When they were finished all the dirt was gone, and the sod was replaced so carefully it didn't even look like a trench was there! read more

Grants Pass Plumbing - Installing the new water supply pipe. - Plumbing Near Me - Grants Pass, Oregon

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I woke to the sound of water gushing out of my water heater. It was scary because I live alone with no family. But Bill came out, assessed the situation and hurried off to order parts and a new water heater. I'm INCREDIBLY satisfied with the warm friendliness and professional care. I SO appreciate the senior discount - it means more than you could possibly know! Thank you Bill & Linda! Many blessings to you! read more

I used Grants Pass Plumbing for several plumbing jobs both to repair things in my hone and when we did some remodeling. I was very happy with the service and price. Would highly recommend this company. read more

Very pleased with the work performed on my whirlpool tub and other issues in our new (old) house. Bill and Linda went out of their way to assist us with replacement parts and learn exactly how the tub worked.. I was working with a Home Warranty Service, so Linda fought hard for the coverage and in the end Bill got the tub up and running. I can't say enough about their kindness and perserverance. I am so appreciative it was Grants Pass Plumbing who helped us through this. read more

The technician that came out was very friendly. Unfortunately, that is the end of what I can report as positive. We called to report a septic smell coming from our master bathroom bathtub (a tub that is not used very often). We had Googled the symptoms ourselves and narrowed down the problem to be either the P-trap or a dried out seal--a local plumbing company had supported these conclusions as being quite possible. Since our home is still covered under a home warranty, we had to go with the plumbing company of their choice-which was Grants Pass Pluming. The secretary asked if I'd be home between 10 and 2. I said "Yes," but that it would be tough to try and get the smell to be there exactly when the plumber arrived since the time frame was so wide. She stated there was nothing she could do about that, and that if the smell wasn't there when the plumber came, that there would be nothing he could do either. **Worried I'd be wasting money, I called my home owner's insurance co. back, but they encouraged me to give them a try. Long story longer... The plumber turned on all the water in that bathroom, stuck his head down our crawl spaces, left muddy footprints throughout our home, collected my deductible and said he'd be writing up a report. A week later we found out his report stated that there were no plumbing failures, and he felt the smell was a rodent smell coming through our vent system. Bottom line, we paid $60 to a plumber who didn't listen to a word we said and did very little to truly diagnose our problem. Called SOS plumbing yesterday, and they came out and diagnosed the problem completely differently--finding it was a plumbing issue and NOT a rodent smell. Thanks for NOTHING Grants Pass Plumbing. read more

I have used Bill Fairhurst on two occasions and he is very good, personable and prompt. I would like to point out the the last time he came out, to access the problem, he checked it out, we talked for about twenty minutes outside about life and living in GP etc. NYEve & Grovers was closed for the replacement pipe, so he had to come back in a few days, which he did and fixed the job in about 30 minutes. I was billed 170.00 for two hours of service. read more

Very happy with our experience. $108 to replace part of a copper pipe that busted underneath the house. Only took about an hour. We were given a 2 hour window of when they would arrive, and they ended up being available early. Thorough and informative. read more

Bill was very knowledgeable and extremely fast. All-in-all he did a great job. We are very pleased with the work they did for us and I would not hesitate to recommend GP Plumbing to anyone. Thanks for a great job. read more

we used Grants Pass Plumbing to fix our broken water heater. Bill came out gave me a free estimate and was reasonably priced so i told him to do the work. He needed to order me a new water heater so he came back the next day with the water heater and installed a new one for me. While he was doing that i watched, and he was very nice and patient with all my questions and explained to me what he was doing. Talking to bills secretary linda on the phone was a pleasant experience as well she was very polite and straight forward with pricing and other questions i had and worked around my schedule to get Bill out to my house.Im glad ive found a good plumber to do my work in the future Grants Pass Plumbing you guys have my buisness read more

I was not impressed. They sent a kid out with a snake that was too short to do the job. The young man lied and said he was cussed out and screamed at. That could not be further from the truth. We contacted the owner and he told us it was our problem, find another plumber. Don't call them!!!! read more