My family was traveling to Myrtle Beach this past June when we noticed a noise with one of the…read morewheels. We were in Rowland, NC (about 1.5 hours from Myrtle) when this occurred. It was on a Saturday at 1:00 p.m. when most repair shops are closed. My wife looked online and found great reviews for Eugene's. She called him and we took the vehicle to his shop (only a few miles away). When we arrived, I told him where we were headed and he told me to take my family (5 kids and wife) back into town (an area called "South of the Border"), where there were shops that were air-conditioned and bring the vehicle back. I did and brought the vehicle back. He and his assistant, Orlando, found that it was a bad rear wheel bearing and brake pads. Unfortunately, the wheel bearing was seized on since the vehicle is a 2004 and the original part. It took power tools, hand tools, elbow grease, a torch, and finally a push/press device to remove the wheel bearing...after 3 hours of trying. I was impressed! I watched these guys work; never frustrated, just kept looking for a solution.
What's more is they were supposed to be CLOSED. If you look at their hours online, they are closed on Saturday and Sunday. These guys worked on our vehicle all afternoon, with Eugene even going to the local parts store to grab the wheel bearing and pads. He did not overcharge (and certainly could have) for the work and not being opened...or he could have simply said that he was not open that day. Eugene is what I call a good ol' boy. He is truly a good man who enjoys helping people, and he told me that he has helped many people from all over the U.S.
If you are in the area of Rowland and in need of emergency car service, give Eugene's a call.
Chad M.