I got my car a few months ago. It is a good car. The lady in the office is nice and will work with…read moreyou.

Straight Lemons. Do not buy a car from here, it'll start having problems the first week.read more

DONT buy from this dealer!!! i would give less than 1 star if allowed…read more... i had been open with my communication, they don't take deposits or hold trucks, i worked out a deal and was approved for financing, i had to come down the end of the week for logistics, salesman was fully aware and good. Upon my departing for my 10+ hr drive, i was told the General Manager had an appointment to show the truck i was approved for, GM NEVER called me as i asked him too, tharts cowardly and poor business, i was on my way out of town to finalize this. Crossroads ended up selling the truck and telling me they wer sorry. They have very very poor business ethics and the GM runs the dealership poorly if that's how they operate. i purchase alot of trucks and this was by FAR the worst experience ever, for them to sell my truck the day i was coming, and the salesman was aware!! BUYER BEWARE!!

Highly recommend. These guys have obviously been in the business for years and have customer…read moreservice down. I called first thing in the morning for a vehicle we had seen online the night before that we had been searching for months to find. I spoke with the Manager Vic and he said he would have it ready when we got there which was a few hour drive away. When we got there is was waiting along with David the Sales Associate who quickly got the paperwork done while they had the vehicle detail and filled it up with gas. If you want professionals this is your spot and worth the drive. Now I have one very Happy Husband cruising around in his new Bronco.

don't buy from this place!!! nothing but issues that nooone can seem to diagnose since having the…read morecar only a month and a half!! new battery, new alternator money out of my pocket even with an extended warranty yet the car wouldnt crank once again today. completely dead!! i've been on the side of the road at night broken down waiting on a tow for hours. a tow i had to pay $200 bucks for because the warranty co. was closed after 7pm. michael jordan father was robbed and murdered after being on the side of the road in this very town, lumberton nc driving a red sports car. guess what kind of car i was on the side of a dark country road in with 30 day tags: you guessed it a red sports car! i could have been killed messing with these crooks! i put over 3k down on. a car i cant enjoy! i've been broke down more times then i can count. ubers to pick me up? 3 times. ubers to pick me up after dropping it off at the shop? twice! towing cost after hours? over $500 dollars! the warranty only reimbursed me $150!!! cost to fix the alternator? $800... warranty only covered $450. insurance down when purchased:$265, insurance payment since having the car: $256. car payment made since having the car$460. down payment: $3,200!! add all that up! all for them to ignore my pain, not once did the salesman brandt follow up, not after the sale, not once after several breakdowns. the guy who claims to fix it each time made me cry after speaking to me like i was a child about the issues i was having! over talking me on the phone, told me their was nothing wrong with the car after the 2nd time i had it towed back to them? asked me why did i tow it to them and said it only needed the battery jumped; wow really??? a new battery you just installed needs jumped and that was the issue!!!! i think not, today made the 5th time i went to crank the car and it was completely dead. smh, im so upset its unbelievable!! youve been warned! buyer beware

From the owner: used cars car dealer lumbertonread more

I came to look at a car listed online but when i got there after an hour drive to the dealership…read morethey refused to honor the online pricing and insisted that it would be $2000 more because of a mandatory warranty. It would have been nice if they didn't deceive their customers with a lower price marked as "under average market value" just to then raise it well above the average. After about 2 hours of speaking with 3 very stubborn salesmen i left empty handed and very dissatisfied. When i said i needed to think it over the last salesman simply gave up and walked away without even saying goodbye. Would not recommend shopping for a vehicle here.

Purchased a car from here and salesman fed me lies! Needless to say he no longer works there. He…read moresaid after making 3 payments I'd be able to refinance and he could get my payments in the mid $300. Purchased a 2019 Corolla and payment was almost $500! When I reached out to him. He knew nothing about what I was talking. Traded that in for 2020 renegade! Bad decision and I'm upside down in it! Owe more than what it's worth. Renegade is given me issues! I've left a few messages! No one has yet to call me back and this is ongoing since July of this yr. I could go on and on. If you're looking for a vehicle go somewhere else! For your services go to another Peterson jeep Dodge Ram!! This one they(mgr.) doesn't return phone calls!

Talked to a sales rep about a certain truck and made a offer. He did not call back as he said so I…read morefollowed up. He never called me back on the last offer. Guess thats why I bought a new CRV from East Coast Honda last year.

I had a very disappointing experience at Lumberton Honda. I made it clear from the beginning that I…read moredid not want or need an extended warranty. Despite that, the finance manager added a $4,300 warranty to my contract and told me it was "free." A $4,300 product is not free. If I hadn't carefully reviewed the paperwork, I could have ended up paying thousands of dollars for something I specifically declined. This experience made me question the dealership's honesty and transparency. Customers should never have to worry about unwanted products being added to their contracts or be told that a costly add-on is "free." Read every document carefully before signing, ask questions about every charge, and don't rely solely on verbal assurances. I won't be returning, and I would encourage anyone considering buying a vehicle from Lumberton Honda to review their paperwork line by line before signing