I have never cried so many times at a doctor's office due to how I was treated. After moving to the…read morearea, I was referred here by my chiropractor. Even getting an appointment required significant persistence--calls were rarely returned, and I had to call at least 10 times just to schedule my first procedure. After weeks of no response, I showed up in person without an appointment, which I've never done before in my life, but I was desperate for a response. They were able to see me the same day, which I appreciated--but it caused major inconvenience since I hadn't planned for a driver (my husband had to drop everything and leave work to come and get me, as it was required). Cried due to the stres it caused for myself and my husband. Office manager during my appointment printed off the call log and showed me that they had received my calls. No one could explain why no one responded to my attempts to schedule an appointment. The procedure provided little relief. At my follow-up visit, I waited 45 minutes past my appointment with no acknowledgment or apology. Then, a nurse spoke to me in a berating manner. I was so upset I ended up crying when the doctor came in. I am not a cryer, so this was twice in a handful of weeks that I'd done so, here, due to my experience with this office. Trying to continue care was just as difficult--again, weeks of unreturned calls. Second procedure at a surgery center. During the actual procedure, both the doctor and nurses yelled at me. Literally while I was on the table. At that point, I decided I could no longer tolerate being treated so inhumanely. I was in severe pain and did not deserve to be ignored, berated and yelled at during office visits and in the middle of medical procedures. Overall, the lack of communication, professionalism, and basic respect made this an incredibly distressing experience. They need an overhaul of their office operations as well as intensive customer service training. I will not be coming back.

ASCPM truly saved the day for me. I came in with severe inflammation in my foot that had me on…read morecrutches and unsure how I'd manage an upcoming trip. The team quickly identified a solution and used imaging to ensure the medication was placed exactly where it needed to be. The results were incredible--within about three hours, I was walking through the airport with my suitcase and heading off on vacation pain-free. Thanks to them, I was able to fully enjoy my trip. At my follow-up visit, I saw Sarah Thomas, who was a fantastic listener and took the time to offer practical ideas for minimizing pain going forward. She also recommended and prescribed a supplement to support nerve healing, which made a noticeable difference--the odd sensation I had in the ball of my foot has significantly improved. From urgent care to thoughtful follow-up, the care at ASCPM was professional, precise, and genuinely compassionate. Highly recommend. The office is very professional and friendly. The waiting room is comfortable. The front desk was patient and happy to help me look up some information.

I have been a patient of Dr Gordon and New York Pain Management for over 15+ years. He is, by far,…read morethe best Pain Management Dr I have ever seen (and I have seen many!). He is caring, takes time with his patients and most importantly, he takes his time with procedures. I moved from New York to Florida 5 years ago and still keep him as my primary Pain Management Doctor. He is worth the 1800 mile trip because he is THAT good. I tried to find a doctor in my area, but it is impossible. No one else will take the time , or effort to listen to you and then try to help you with your problems. I don't want narcotics thrown at me, I want something to help with my pain to help me lead a semi-normal life (in between procedures). I understand that nothing is a fix, but I am a realist and know that these procedures are here to help me live my best life. He has helped me more than he will ever know. Staff come and go in every office, but he is the constant i rely on.

I have seen Dr Gorden for numerous problems. But lately his competence has declined immensely .On…read moreJanuary 2 2024 I went to see him for a scheduled appointment for a temporary nerve block in my lower right back . When I arrived for the appointment they told me they where going to put an epidural in my neck. Once I got them straightened out the doctor marked the left side of my back for the procedure. Once I got that straightened out. On January 17th I went to see the same doctor for a set of nerve deadening shots in my lower right back again the doctor came in marked my lower right back , then proceeded to put the nerve deadening agent In my lower LEFT back. I am still in pain I wasted at least three months trying to have something done for the pain I deal with on a daily basis.

I don't know yet if injection will work and this never happened before in multiple visits. Today I…read morewaited 70 min in a robe to get injection. No explanations no apologies. It's just rude. Never going back . Appt 1230 seen 145 especially frustrating when someone is taking off from work to be your d. 10 min procedure should not take close to two hours

They are extortionists! They bill insurance companys and Medicare for excessive charges and expect…read moreyou to pay for it. On top of copays for doctors they bill insurance for the use of their facility. Extortion ?? Yes. When you go to your family doctor you never get billed for for facilities. I'm glad I didn't use the restroom they would charge another copay for using it. Beware of this Dr Strvepka. He is responsible for the unscrupulous billing practices.

I suffered for over a year with severe sciatica. I didn't like the idea of spinal fusion or screws…read morein my back so I looked into Richard Kim Medicine for a regenerative option. This practice is the epitome of what every patient should feel when they reach out for help. They actually believe in human interaction and scheduled an MRI in their office for two days after my call. I felt like the whole staff was friendly and Dr. Kim really cares about my success in being pain free. If you are looking for an alternative to invasive surgery you owe it to yourself to at least go for a consultation or participate in one of Dr. Kim's free on line seminars.

Excellent doctor! He really listens. Develops individualized plan & seems to know what's wrong…read morebetter than you do. Highly recommend!