We absolutely love Grateful Dogs, we have 2 labs that have been there for 2 years now. Everyone there is SO friendly and the dogs are always so happy to go. I tell people its their Disneyland ! In addition to the dogs having fun, the employees really do care about the dogs. Our younger lab has a medical condition, and they are always on top of everything there, so I do not worry when we leave them for days. They noticed a sore on his back leg that had clearly been there and I missed seeing it, told me as soon as I picked him up. I totally trust them to not only love our pups while we are gone but also keep them safe. Thank you Grateful Dogs for everything! read more

We are so caring about dogs. They really took good care of Rocky. They have a very thorough process to ensure that from baby gets adjusted.

We cannot say enough good things about Grateful Dogs! They take such great care of our pup. Her tail starts wagging as soon as we get to the parking lot, and most of the time she's too excited to say goodbye as we drop her off. We really appreciate the fact that Grateful Dogs shares photos during her longer stays- we know that our pup is enjoying her vacation! They also share little updates when we pick her up, including when they noticed a very minor ear infection and alerted us so that we could continue to monitor her. We know that Grateful Dogs looks after her closely, and that most importantly, our pup has the best time every time she gets to stay at Grateful Dogs! read more

My puppy Juniper loves coming to Grateful Dogs! She is always happily exhausted after a day of playing and running around. We have done both daycare and overnight stays plus grooming and have had great experiences. I appreciated the trial day process of getting her adjusted to the environment there. She did a weekend stay once and was a bit overwhelmed so they worked with us to give her downtime so that she would be less overstimulated. One time we pulled up to the front door and realized that we were there a bit too early for drop off. Juniper was devastated to have to get back into the car! We really love Grateful Dogs! read more

They sleep w you dog on a big bed. Good way to tire out your dog. Your dog does come home smelling a bit "doggie" which I guess means they had a good time. read more

They will take amazing care of your pup here. A plus--they post their day on social media so it's really great bc you can keep up with your baby while you're away. Pricing is good too! read more

I've been bringing my dog to this daycare for 14 years, and I can honestly say I trust them with my life. They've loved and cared for my boy like family since the day we first walked through their doors. Recently, I reached out about him staying a little longer than usual, and the owner personally called me -- not to confirm the reservation, but to lovingly express her concerns about how a longer stay might affect him at his senior age. It wasn't about money. It wasn't about filling a spot. It was about my dog's well-being and what was truly best for him. After all these years, it meant the world to me to be reminded that their hearts have always been in the right place. They care deeply, and it shows in everything they do. If you're looking for a place where your dog will be loved, protected, and treated like one of their own, this is the place. I'll forever be grateful for them and the peace of mind they've given me over the years. read more

Super friendly and caring staff. They are so invested in the dogs and make sure each one is happy and has all their needs met. The facility is perfectly tailored to every kind of dog regardless of age. I always feel relaxed and confident when they are caring for my dog. read more

The owner is so super generous. When the fires broke out she reached out to us doing the evacs and opened up her place up for displaced dogs. She went above and beyond her expectations and helped out so much. Wonderful place and wonderful people. read more

I would compare Grateful dogs to a large overpopulated but legal amount of students/dogs a school/business can cram in. If your dog is laid back and can fend for themselves in a large wear house and doesn't rock the boat of maximum income then you'll be fine. If you suffer from allergies then don't take your dogs. I had to bathe my dog each time just so I wouldn't racked so struggling to all the dog. I've not had this reaction at smaller, maybe cleaner, places. read more

I have been bringing my Chocolate Lab, Lucy for nine years. I worked in Manhattan Beach and it was convenient to drop her off for daycare and overnight boarding for trips. We moved a few years ago and still board her for trips out of LAX or extended travel. (We live 60 miles away). I'm amazed that several staff members who worked there when she was a pup are still there! I don't understand why there are "any" negative reviews. The staff has been exceptional and caring. I trust them explicitly. When I call to check in on my Lucy, they're always happy to give me an update. Peace of mind knowing there is a 24 hour presence is comforting. Thank you Grateful Dogs . read more

Grateful Dogs Clubhouse - Lucy - Pet Boarding Near Me - El Segundo, California

Nicest staff, high employee retention which says a lot and my dogs can't get inside fast enough. Peace of mind for owners that really want the best for their dogs. read more

This is a great place to take your dog for playful exercise, day of play or boarding. All team members are skillfully trained and pay 100% to detail of all dogs on property. Highly recommended for dogs of all types. read more

My Baby Max loves this place. He stands up on the back seat when we enter the parking lot ready to go in and play.

I've been taking local South Bay neighbors pets here for 10, and my own dog for almost 8. The staff has been fine, but today I had the displeasure of meeting the OWNER Debby because i was signed up for their vaccine clinic. Upon arrival at grateful dogs the man at the front parking lot told me to pull into a spot # & wait for somebody to come to my car, after 15 min of waiting & watching everyone around me being helped i finally got out of my car & said something to the staff like "hey i've been waiting in my car & noticed everyone around me is getting helped? i had a 3 o'clock apt (its 3:10) am i doing something wrong?" DEBBYS first words to me are "i've been standing on my feet all day" and continues to be rude and condescending to me while complain that she has been working all day long... DURRING all this a nurse comes up to me and starts explaining the correct instructions/ handing me the forms to fill out i asked her who that woman was (IVE NEVER SEEN HER) & was told shewastheowner The shots are administered in the car with your dog, you're supposed to fill the paperwork out leave it at the table and sit in your car. So I'm sitting in my car and the nurse is on the opposite side giving my dog a shot and apologies for Debbys behavior stating, "I only work at night I never work with her during the day" - leading me to believe Debbys not pleasant to work with regardless. THEN, s I was leaving (LISTERALLZY BACKING OUT OF MY SPOT - in my video you can hear my car rear beeping go off) she decided to approach my vehicle and tell me more how I was rude to her,continuing to justifying her behavior. i had my phone recording her this time and she hits me with the classic gaslight "i'm sorry you feel that way". I absolutely refuse to support people who treat others like shit. On the plus side, the Down Dog Lounge in El Segundo (was also at this doggy vaccine event) now has a new client. Below is a lovely screen grab from the video I have of her gaslighting me. read more

Grateful Dogs Clubhouse - Pet Boarding Near Me - El Segundo, California

I have been with Grateful Dogs for well over 5 years and enjoyed a family like atmosphere for my 10 year old Australian Shepherd. They have always treated my dog the best ever and when she passed away last year I rescued a 2 year old Brittany Spaniel who has never been boarded. They have accepted my dog and he now boards there. I usually have the dog stay 1/2 day and sometimes a full day. You have the best place to board your dog and the groomer there is also the best. High grades all around~~~!!! read more

Very disappointing environment, looks like a homeless shelter. Not clean, old dirty blankets, pillows, gross mattresses supplied onsite for dogs and overnight boarding staff. All boarding rooms looked like they stole a homeless person's, dirty belongings and bedding. This location is an empty garage warehouse with cemented flooring throughout the place. It has sectioned off areas to divide dog areas, nothing more. No elevated beds, no cameras, pure cement and no AC. I know dogs don't need much but this place really grossed me out and for the prices that they charge, it's so outrageous! Pro: staff is very friendly. read more

At Grateful Dogs, my dog roams cage-free playing with humans and other dogs all day and sleeps on a bed *with a human* at night. It is truly 24 hour care. They have areas for dogs that want to play, and areas for dogs that want to chill. And they have humans watching the dogs so they can help separate them or give them space as necessary. Nothing else I've seen in the area comes close. Most of the negative reviews here seem to be related to their waitlist. You could also look at it this way: all of the dogs they take are vetted by the staff, and they've taken the time to do interviews with every owner to learn about the dogs' needs, comforts, fears, etc. The waitlist and vetting process is a _good_ thing for the dogs. This is not the place if you're scouring Yelp for a last-minute place to drop off your dog before you travel; it's the place that becomes extremely reliable for the course of your dog's life after you get them in. My only complaint: they don't have webcams or other ways of being able to hop online and see your dog while you're away. But that's a pretty dang minor complaint, given how good the treatment is! read more

We called. Store gave directions. We arrived at the store five minutes later. As soon as I walked in attendant was rude. Told me they were closed. When I asked about dog food that I came in for, was told I should have called first to see if it was in stock. What the heck?! We left and shopped elsewhere for the same product and they were so nice. Visiting from Alabama but my friends that live in area will not go back. read more

I have been using Grateful Dogs for 14 years, and they are great. When my work required me to travel weekly and I was single, they took great care of my Bonham every week. I never had a moments worry she was being cared for and was happy. My second dog Lucky has been going for seven years and he still gets excited when he knows we are going. I just had to say goodbye to Bonham last week due to cancer. Debbie and the rest of the team were so great with her, and helped me through the process of deciding on whether or not to put a 14 year old dog through treatments. They all hugged me after my decision to say goodbye. They are loving people. read more

Grateful Dogs Clubhouse - Pet Boarding Near Me - El Segundo, California

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Fantastic daycare and boarding for our babies ... here's why they are 5 stars+: 1) Staff who are professional and KNOW the dogs. By the second visit, the front desk staff recognized our dogs and called them by name. 2) HUGE clean facility with separate areas for small dogs, high-energy dogs, and outdoor. 3) OPEN and transparent. We asked to have a tour and gave us one without hesitation. They have nothing to hide. 4) 2nd dog is HALF off. This is great savings for people like us who have two. 5) The staff really knows dogs and keep us abreast on any issues or concerns. One of our dogs had an eye problem. We received a call to inform us and they gave first aid care. We really appreciated that they 1) noticed an issue, 2) knew how to intercede and 3) contacted us. *They have open boarding. That is, the dogs sleep on the floor or beds scattered throughout. They aren't roomed or kenneled. read more

I am bewildered by many of the negative comments here. This place is the best doggie daycare center we've used in four states. We had to wait 30 days to get an interview and it was worth the wait! We are going on a 5+ year relationship with the clubhouse. The waitlist itself is a sign that many people recognize the exceptional value and care that the folks at Grateful Dogs provide. Both my wife and I travel a fair deal for work and the staff have been accommodating to our needs. They know every dog by name and the staff are aware of each dogs unique dietary, health, or attitude issues. For the number of dogs that visit, the place is exceptionally clean. The staff posts notice for booking stays during peak travel times 2-3 months in advance online, on their door, and provides flyers at the front desk so you can lock in your reservations for peace of mind. Our lightning bolt miniature pinscher recognizes the turn to grateful dogs on the PCH and darts into the play area to let out her energy with friends. You know the place is solid when your dog wants to go there and snuggles with the staff. read more

We adopted our golden retriever when she was 100 pounds of turbo-fluff and had abundant 4 year old puppy energy. We found out quickly that she needed much more stimulation than our last senior dog needed and starting looking for a day care where we could leave Finleigh for socialization and stimulation while we both worked. I looked at 2 other South Bay doggy day cares before I checked out GD. I am so glad we found Grateful Dogs! The first impressions- clean, caring and rules created to insure the safety of the dogs. Finleigh passed the assessment test (she's an alpha female and I was a little worried) and we have been leaving her there 4 days a week for day care and overnights anytime we are traveling for 6 years. And our girl is now a svelte 80 pounds due to all the play and romping with other dogs. I know Finleigh is safe and loved at Grateful Dogs . She runs in the door every morning and is greeted by name. She has her favorite caretakers. The staff know every dog's personality and who should be socialized with whom. On overnights, dogs get a bed and stay with a staff member in a bedroom - rumor has it Finleigh does find her way up on the bed every now and then and snuggles with whoever has overnight duty. Fin loves when the doggy pools get pulled out in hot weather. The staff is quick to let us know if there is any change in her behavior. The owners and staff are really knowledgeable about dog health issues and are happy to share if you have a question. They don't mess around if your dog doesn't get along with other dogs- I've seen a few parents get pulled aside to talk about how their pup's behavior. We love Grateful Dogs and the staff. We know our most precious pup is safe and is taken care of by people who love her too. It's such peace of mind when we drop her off for a day stay or for a week. read more

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My dogs have been coming here about 1-2 times per year for about 7 years now. Even though we only drop them off during our vacation, the staff know exactly who our dogs are and their personalities. I still remember the first time one of my dogs was boarding at Grateful Dogs. She was so stressed out (to be away from us) that she wouldn't eat. Grateful Dogs fed her food (and added extra moist dog food too) by hand every day for a week! The next time she came to Grateful Dogs, she had a blast and was chasing balls and playing with other dogs and didn't have a problem with her meals. Grateful Dogs has very stringent rules and they try hard to make sure that no mean dogs are allowed. I rather have an anal-retentive, selective, caring staff than a daycare with lax policies. read more

We have been taking our pups here for at least 15 years. Our dog, Joey, loved it and would play with the other dogs and just have a great time. He was always excited when we were approaching The Grateful Dog. Sadly, he passed away 18 months ago, but we now have a new dog, Henry, who is a bit shyer and hesitant than Joey was. Still, when we drove up to The Grateful dog for daycare, he was very excited. The staff here is very caring and whenever I call to check on Henry (or Joey in the past) they have always been very friendly and always give a thorough update on what he's been up to:-) I wouldn't consider any other place! read more

The staff at Grateful Dogs is absolutely wonderful. I truly can't say enough great things about them. They know each dog by name and always greet our guy with a smile. Occasionally they'll even notice me pull into the parking lot to pick him up and call back for him before I even walk in the door. Our dog has some separation anxiety, but he practically pulls my arm off trying to get inside the clubhouse everyday, and he never even looks back at me once he's in. It feels incredible to have such an attentive, friendly staff looking out for our pup. Huge weight off our shoulders! If you're looking for a great daycare or cage-free boarding facility in the South Bay, look no further. The initial wait time for an interview can be long (I think we waited about a month or so), but it's so worth it. Best decision we've made in awhile. read more

Our favorite....errr...the parents love it and the kids (dogs) love it. They are amazing and they take great care of your dogs!

I will start by saying I don't take my dogs here and never will because of the horrible customer service I came into contact with upon coming in to get a tour of the daycare. I was rudely informed by the young woman at the front desk that tours are only on Sunday's at 4-5pm. Really sucks for people who work on Sunday's I would say. Not sure how this place expects to gain new clients when they are incredibly rude and unwilling to show their property. What are they trying to hide is my main concern here....If they aren't willing to let people see inside except for 1 hour a day why would you want your dog going here? I was deciding between this and 3 other places, looks like the others will be getting my business. I sure hope people think twice about taking their pups here! Seems odd they don't let people see inside of the day care except ONE chosen hour a week. read more

First, the good: I feel very safe leaving my dog at grateful dogs and I have been very impressed with the staff's attention to detail and genuine care for my dog. The facility is also excellent and it's clear that airtight procedures are in place to keep the dogs safe and things running smoothly. The place runs like a machine. Which brings me to my next point... The reason I knocked off a star, and truly the reason for leaving this review, is because I sometimes get a weird vibe that my dog doesn't want to go inside. He has always LOVED his previous day cares (or anywhere he got to play with other dogs) and would practically yank me inside, but at grateful dogs he has been lukewarm since day 1. Instead of excitement I mostly just see ambivalent submission, which is weird for him. To be honest, sometimes I get a slightly cold business-like vibe from the staff myself, so I kinda get what he might be feeling. They run a tight ship and they certainly enforce rules to a tee, but there is a subtle yet distinct lack of warmth in the rigidity of it. It's an energy, and my dog and I both feel it. Strict rules are great and absolutely necessary, I teach middle school so believe me I GET IT, but customers (and dogs!) really thrive in a loving and personal environment. Our previous daycare out of state was strict as hell, but we were crazy about them. It can be done! read more

My dog loves coming here! They have cage-free daycare and overnight stays, though I have only tried the daycare so far. They first do an "interview" with your dog to check it's temperment. Then on their first day of daycare they assign a person to shadow your dog for the entire day. Just to make sure all goes well. They even walk you through the facility during the interview, so you can see the play areas and the sleeping quarters. The front desk staff are incredibly friendly and remember Daisy's name when we walk in. I would guess they see ~100 dogs a day, so remembering Daisy is impressive. I've been bringing Daisy here 1-2x a week for the past 6 months. She loves it! Story time... While I was on the waiting list to get in here, I had tried another cage-free daycare place in the area. My dog is extremely shy with new situations. The other place saw my dog's shyness as standoffish and told me she wasn't ready for daycare. When it was my turn on the waitlist, I told them what had happened at the other place. They told me no problem and would still like to interview her because they could work to bring her out of her shell. To me that speaks volumes to the quality of the facility and the staff. Truly top notch! read more

Our dog Roscoe has been going to Grateful Dogs for over 5 years. I used to have to travel a lot for work and every time I left him at a kennel or dog "hotel" he would come home stressed and distressed. I read about GD in a local paper and when I brought Roscoe in for his interview I could not believe my eyes! It was like Disneyland for pups. Everything a dog desires is at GD including a pool on hot days. The staff at GD is amazing! They really get to know your dog and will typically regale you with "tails" about your dog's stay if you ask. They are also very knowledgeable about dogs in general and will help you with questions about dog food, treats, even shampoos. Roscoe used to hate getting baths and after we started getting him groomed at GD, he actually tried to get in the bathtub with me! The grooming staff is patient and tender and will do whatever it takes to make sure your dog is comfortable. He LOVES getting his baths now and even hangs out in the grooming room to watch other dogs getting bathed. The hours are great and they are open most holidays so you can pick up/drop off your dog on a Sunday or even on Christmas Day which I could never do at kennels. They do have their rules and they fill up quickly for the holidays and I have seen the turn people down who are in a bind. But I think this is a good thing. They have these rules in place for your dog's safety. When we go on trips I am 100% secure in knowing that they are taking the best care of our fur child. When he comes home he is happy, healthy and exhausted. He also goes to daycare twice a week and gets so excited when we put him in the car. When we pick him up, he barely makes it out of the parking lot before he is snoring away. GD is the best thing that could happen to a dog (and its owner!) and I recommend and trust them 100%. read more

No crate, no cage. Dogs area allowed to roam freely. No fear no rage. Dogs separated by level of energy. Day Care or Boarding, whatever you need Run around or playing If only dogs can read. We love this place. Our dog Bow Wow would agree. In GD we trust, More than anyone else for our Frenchie. This message brought to you by: Bow Wow, your friendly neighborhood Frenchie. read more

This place is Disneyland for dogs!!! Marnie LOVES it there. It's the only daycare / boarding place I trust and don't feel bad leaving Marnie behind. ....well, she loves it so much she gets all excited as soon as we drive that way and doesn't even turn around for a goodbye. If it's up to Marnie, she'd be there everyday. As other people already mentioned, it's a free loving environment. Your dogs are free to sleep whenever they want. Even cuddling on the bed is allowed. I also love the fact it's so close to the airport - drop off / pickup on the way to / from LAX ;) So thankful for the loving staff @ Grateful Dogs :) read more

This place is amazing. I never feel guilty dropping my dog off here for the day...in fact I almost feel the opposite. This place is like dog heaven. Everyone there greets you with a smile (and knows my dog Dug's name. Pretty impressive since I imagine they see many dogs.) His wagging tail and sprints towards them say it all. He'd probably give them 10 stars if he could (as would I.) Aside from daycare, I also have tried out the overnight boarding and Dug came back happy and exhausted. My fiancé and I could not stop laughing because he could not open his eyes at all the rest of the day. It's literally like your kids first sleepover. Dug is staying here for a week while we head to China and I could not be more confident in Grateful Dogs to care for our puppy our first time really leaving him! If you love your canine like you do your child, take him/her here. They will treat them right. Worth every penny. read more

I love Yelp.com, and always look for great ratings (4-5 stars) and a few clinkers (1 stars/1 review types). This makes them real, and relevant! As a long standing client of Grateful Dogs, I have to point out a few things to note, Grateful Dogs is: 1. EXTREMELY customer service / dog attentive oriented. Sometimes I feel like they watch out and take care of my dog better than I do! (which is very attentive) 2. They watch / monitor and maintain standards of staff to dog ratios to ensure the proper supervision of all the pets left there. 3. VERY popular, let me repeat, VERY POPULAR ... so there is always a reservation process for holiday weekends, spring breaks, etc. (refer to #2 with their standards) 4. Interview visits / Temper Tests are an absolute requirement to insure that all dogs coming there, are able to coexist with the rest of the dogs, to the satisfaction of the other dogs/owners (refer to #3 with the popularity) THIS PLACE IS PACKED!! I TRULY appreciate Grateful Dogs Clubhouse, and all they do for my dog(s). Too, it is great that they have a front area of dog products, collars, food, etc. It is a fantastic place!! read more

We just started taking our two young rescue dogs here - one is a Husky Shepherd mix and the other is a German Shepherd of which are both under a year old. Our Husky Shepherd mix loves playing with other dogs, but can be very bad when listening to commands when she is having so much fun with her new friends. Our German Shepherd is working on conquering her fear of other dogs and trust issues with new people. Before taking our girls to Grateful Dogs the staff had a detailed phone call with us to learn everything they needed to know about our girls. They tailored their daycare experience to meet their needs by working with each of our dogs personally and starting them out in a smaller group of dogs so they didn't become overwhelmed. They also put your dog in a small time out for a couple of minutes if they are being too crazy and not listening so that they can calm down.I love that this daycare isn't a free for all for dogs to run around and go crazy all day and that the trainers actually work with each dog. We are already seeing a lot of improvement with our nervous German Shepherd! And it is nice knowing that our obedience training with our Husky Shepherd mix is being reinforced at daycare too where she can have fun and learn. Both of our dogs come home very tired and happy after just a half day of daycare. I highly recommend this business to anybody looking for a daycare for their dog! read more

We could not live as peacefully as we do without Grateful Dog. We started in November when our dog was 11 months. The hours are ideal.They are open from 7-7 and we utilize 11 out of 12 of them up to four times per week. Ozzie wakes up from his nap when we make the final turn into the parking lot and can barely contain himself from jumping out of the car. He walks in and gets his morning rub down from the lovely staff and wiggles into the Clubhouse with joy. They have a vet tech on hand who has saved us time and money by pointing out small aliments that don't need a vet visit. The place is overly buttoned up and as a dog owner you appreciate that. Overnights are great. My advice. Read the rules they post and understand the hours and vacation schedules. They are often anal and slightly unforgiving about the rules, but rightfully so! I am grateful for Grateful Dogs! read more

My Corgi loves it here! I waited about a month to get a spot for an orientation interview and fell in love with this place. My corgi bolts straight for the front door right away because she just wants to get in and play. Awesome things they do: - If you call in, they can check on your dog and give you an update on how their player - When you pick your dog up, they'll let you know how your dog did and how was she throughout the day - On hot days, they bring out a little pool for the dogs to jump in and play - The dogs are always supervised and in a cage free environment - Facilities are very clean I wouldn't want my dog going anywhere else. read more

Wait time 3 months to get a tour and dog interview. That is crazy.! For those of us that have busy schedules and travel, it's hard to determine where I'm going to be that far on advance. I guess if one has to reschedule the appt, it's another 3-mo wait. No thanks. read more

Grateful Dogs gets dogs, as in, they understand dogs. They get it that dogs like to play, and sometimes don't want to. They get that dogs like to sleep with the rest of the "pack." They understand that we humans want the best for our dogs - and they spoil the canines better than I spoil my own kid. The point is when I drop my dog off here, I know that he will be as happy, if not happier, than he is at home. And, for a concerned pet owner like me, that's a magical feeling. read more