Our property management company uses Repair Masters for maintenance purposes. The staff have always…read morebeen knowledgeable, professional and thorough. We have had a few repairs to the house and have always been impressed by their on time arrival and absolutely amazing service. Life happens and when it does you need the right people to fix it. Definitely recommend this Company.

This place responds to significant mold issues without mold masks, and would have continued that…read moreway had we not said anything. Bleach and cover up is there answer to mold covering a hallway into a bedroom. Do not use these people!!

DO NOT USE THIS COMPANY!!!!! Unfortunately I did not know how bad this company was until 3 years…read morelater when the wiring they placed for my electrical vehicle, recessed lighting and outdoor lighting fried. They could have burned my house down. When another company checked the wiring I was told it had not been done per code. DO NOT USE THIS COMPANY!!!!!!

Electrical issue resolved. Thought the problem resolved initially, came out two days later when…read morecontacted. Problem solved and did not charge for second visit. Thanks Joe for your promtness and professionalism. Will definitely use in the future.

Where can I start? For sure I would give 0 star but unfortunately the lowest I could choose was 1…read morestar. My house in Surprise, AZ is my secondary home. In February, 2026 when I arrived there I found it was flooded and caused major damages. I called Travelers who is my home insurance carrier to report what happened and was told they hired Servpro which is a Fire and Damage company in Buckeye to asses the damages and do the demolition. I got the report of the plan from Servpro of what they intended to do and was irritated when they demolished more than they needed because I could see that there were some areas which they could have left as is. I believe it is because by doing that, they had more work to do and therefore more income for the company. I used to own a construction business in WA and I also am certified carpenter so I know a lot about home renovations. Since Servpro did the demolition so I opted to let them do the renovation, which on a hindsight I should not have. Their Construction Manager named Kelcy at first did not give me the details or itemize the work on how much the charge was of each phase of the job but instead she just sent me an email of the total charge of renovation until I asked her and went to her office personally to get the copy so I could see the details of what she charged my insurance. I was surprised to see how they jacked up the prices for the materials. It's absurd! I went to Lowes and see those materials they charged my insurance and how much they actually cost at Lowes. I also found out later on that they took some of the unused materials with them back instead of leaving them at my house since my insurance already paid for them; presumably to use for other house renovations. Looking at the carpentry work on the itemized list she finally provided, I told her I would do some of the work myself and so they could pay the portion of the job I did with the insurance money that they already received; but there was a particular job that I did which she refused to acknowledge and stated that her workers did that. She was adamant about that even though I provided the proof on the email to her that I myself was the one who performed that particular job, not her workers. After going back and forth, she finally acknowledged that I was right. That's the reason why I did not send the remaining balance right away when they asked. Servpro took their sweet time to finish the work at my house. They were not there everyday but demanded to get the remaining balance from my insurance ASAP and even threatened to impose late payment fee if I did not comply. One other thing, she charged my insurance company the cost of the price for OBS plywood that I found out was never installed since my floor did not need that plywood. I did give my approval after the job was done just to close the deal even though in my opinion which I also stated to them that they did a subpar job. Looking back, I wish I could hire another company to renovate my house to spare the headaches.

This company was on the list proved by our insurance company. First…read more quote provided for drying, water mitigation.. (We thought the whole process was on this quote) not explained well. So first group came did a good job removing wet walls, ceiling, cupboards. (removing way more than necessary in our opinion). Some damage done removing this.*note later. Insurance company received the quote and sent back to Mitigation. Agreed to do the work as laid out in the insurance quote. When this was finished we asked when next process would be done, was advised Reconstruction person would be out to quote job and start date. More delays waiting. That completed quote sent to Insurance company, more delays getting approvals.. There was terrible communication for this process and waiting for them to get started. We had a deadline for completion which they confirmed It would be done. Needless to say that didn't happen. Feel free to use them for drying and water mitigation. Krister and his crew were good at that. Krisher shows you the damage, walks you through the house, gives solid suggestions. Took care of us there. (Communication was spotty as to the process of drying the house....but it got done.). But for restoration....while inconvenient, I'd highly suggest someone else. The first consultant Kylie passes our job to Kelsi. (Which turned out to be a lot of the problems, as Kelsi started then left for personal reasons) So at height of project it went back to Kylie. This was the week they promised it would be done, it turned into a nightmare instead. They had people coming and going or sitting waiting to know what they were supposed to be doing. with our time frame and the lack of contractor bookings there was no way this project was going to get done. The consultant was not organized nor aware of project needs. The project didn't get done, but was told "I understand this is not the outcome you would like but unfortunately we are at a standstill and the home is livable". This project was now on hold till we came back in September for the finishing of project. Servpro set up a date to complete project, two workers came to fix, garage light that had been broken, and a pipe moulding to be secured and install two lights. It had been suggested a walk through but that didn't happen as there was damage to the floor pictures were sent, emails back and forth and us proving they did it. Finally they offered money instead of repairing And we agreed to be finally done and no walk through. The whole project was extremely stressful. We gave up.......signed the completion document. It just seemed like a never ending loop. So again, if you're ever in need of water mitigation in the Buckeye area, then yeah I'd recommend Servpro. But from a restoration perspective....I can't recommend them at all. Get an actual General Contractor....don't have this happen to you.

Eddie is absolutely amazing! He was so responsive and friendly and was so communicative. He went…read moreabove and beyond and was able to come out and complete repairs in a day, which is huge as it was a gas water heater issue. He was honest about prices and options without pressuring me either way! He even saw a leak I had out front, called me about it and offered to fix it same day as the water heater. Both work proposals were sent over super quickly and same for the invoices, which were payable online and super easy to navigate! They are definitely getting all my business in the future as they arise!!!

This company rips people off. Deliberately. Harold charged me to "fix" my BRAND NEW A/C that he…read moreinstalled, telling me it was now an insulation problem. His guys put in new insulation and did shitty drywall work. It did not fix the issue. He tried to tell me that it was normal in summer in AZ to not have your A/c EVER shut off. FOR OVER A MONTH. Three times he said he was coming out with the manufacturer but never showed with them. My house at it's coolest was 80 degrees and he tried to tell me that was not an A/C issues and now not the insulation issues that he "fixed" but now- my windows. I did not believe him and knew something was wrong with the AC installation. He then ignored my calls and after my kids and I lived for nearly two months in AZ summer heat without a properly working AC unit, I had to call another AC company out to fix the BRAND NEW AC that was covered on a warranty with Adobe! Harold never responded to my calls or texts. Never followed up. (I have screenshots!) The other company came out and took pictures and fixed the issue. I paid them. The duct work was not even attached inside my attic to the AC unit on the roof! Harold then sent my "bill" to collections when I refused to give him more money as I already had paid him and had to pay a completely different company to come out and fix what he didn't! DO NOT USE THIS COMPANY! They are not honest and he clearly has little respect for women. They either really do not know how to do their job or they are con artists. The issue only arose once he installed the new unit, was not fixed by the "new insulation" and was not THE WINDOWS as he tried to then tell me.

The solar cleaning was as described and netting was added to stop the pigeons from coming back. I…read morewould recommend this company.

Nonstop calls and voice mails that were the exact same saying someone drove by my house and saw…read morebirds under my solar panels which is a lie since I've already had my solar panels pigeon proofed. After the first call I almost called my roofing company to have them come and double check to make sure the pigeon proofing was still OK which would have been a waste of their time and mine but luckily I realized the voicemail was false advertising. This is a terrible first impression to leave with possible customers. Please be more honest and learn better business practices.

I'd like to say thank you to National First Response Roofing!! They were able to help with our busy…read moreschedule and take care of the paperwork for us. They came out and did the job all in one day for us! Very courteous, professional and understanding. Explained the work and gave us options as well. So thankful!!

I had a dishwasher that leaked and ruined my kitchen flooring. I needed a restoration company and…read moredecided on National First Response because my sister used them when her roof leaked and she was extremely happy with them. Well, I, too, was thrilled with the job they did. Everyone was so helpful and knowledgeable from Christina in the office to Seth and David and their crew who came out to inspect, demo, etc. I wish more companies were like this.