The initial inspection process went smoothly and a detailed thorough inspection report was provided. Dalton was available for questions during the inspection. We live out of state. read more

Absolutely brilliant service from start to finish. The inspector was punctual, thorough, and wonderfully easy to deal with, and the report was clear, detailed, and sent through promptly. A proper five-star experience, highly recommended this local company. read more

Gray Inspections provided me with excellent service and worth every penny! They exceeded my expectations and cannot imagine buying a home without them. Marcus was our inspector. He is very professional and took the time to explain the process and answered all our questions. He is also very pleasant and was very accommodating in helping us with our scheduling needs. I can't recommend them enough! read more

Please Avoid!!!! We want a refund for our inspection. you missed critical things that we would have never purchased our brand new build. We would not recommend them. we have mold, appliance failure, gutter and soffit issues, leaks. Hvac issues with humidity and moisture due to but not limited to an attic access panel which has been broken since day one. We have many defects to list. We are now living in a hotel for almost two months due to the home being ripped apart!! bought in July and had to find somewhere else to go in Late August!! read more

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The initial inspection went well, but the re‑inspection process was a major failure. Before the visit, I clearly outlined the specific items that needed to be reviewed -- not once, but multiple times. I even received confirmation from the office that they understood what was to be inspected. Despite that, the obvious deficiencies in the seller's repair work were not identified, and those oversights have now resulted in significant financial consequences for a first‑time homebuyer. What has been most disappointing is the complete lack of accountability. Management has refused to acknowledge any errors, and attempts to reach a fair resolution have stalled. The contractor who performed the original repairs will not be allowed back on the property due to the extremely poor quality of their work, which only reinforces how critical a thorough re‑inspection should have been. I'm sharing this experience to caution others: do not assume a re‑inspection service will evaluate the quality or safety of repairs unless that is explicitly stated and consistently delivered. If the process only confirms that "repairs were completed," homeowners may be left with costly and preventable problems. I don't post negative reviews lightly. I value professionalism, transparency, and responsibility, and I expected those same standards here. The unwillingness to acknowledge clear missteps has been deeply disappointing. My hope is that future customers ask detailed questions about what a re‑inspection includes -- and hold companies accountable for the commitments they make. read more

on time. very helpful and stayed busy while Interesting the hose they still took the time to explain some of the finding. read more

I have used quite a few home inspections companies in Jacksonville over the past few years and the thing that separates them from any other company was as soon as Kevin was done with my inspection, he sent me a text message shortly after he was done and asked if I wanted to have a call to review the findings or wait for the report. The fact that he took his time to have a call with me before he even worked on the report made a world of difference. I really appreciated that! As an investor, I'm eager to know what the findings were! The report was also detailed and easy to understand. Overall, extremely satisfied with Gray Home Inspections! read more

Gray Home Inspection was professional and thorough. We would use them again in future. We used them for the four point inspection and wind mitigation read more

They communicate very well. Called back as promised and I believe I received 100% the full value of Grays inspection of my new home during walk through. read more

I have had several home inspectors give reports on various properties in the past. I witnessed Kevin inspect a new home purchase for almost 4 hours yesterday and I can tell you it was the most thorough home inspection I have ever watched personally. The report is clear and concise. I highly recommend Grey Home Inspections. read more

Kevin did an incredible job with my Buyer's inspection today. Detail oriented and took the time and explained every process to the first time home buyers. I would highly recommend using Kevin with Gray's home inspection team. read more

Grays home inspection was recommended by our realtor, Maria Miller of Caldwell Banker to provide an inspection for our new Lennar home. So glad we did. Jeff was thorough, provided us with a timely report, and was affable. He exudes confidence about his findings and is willing to go the distance to ensure you have a great experience and know what's up with your house. He found elements I would never have thought of looking for and issues I would not be able to actually examine without a ladder and expertise about the variety of systems. In the end, I was happier than happy to know the issues with the new construction home. Jeff is a great guy and I highly recommend him for all your inspections. read more

Thank you guys for being so helpful and professional! Excited to continue utilizing your services. Austin is world class.

Professional and courteous. Would highly recommend. Very prompt service. Very reasonable pricing.

Very detailed, thorough and professional. Excellent work. Kevin was on time and spent several hours ensuring he checked every square inch.

This company is the absolute best of the best . Russell was sent out to do my home inspection and he did a fabulous job by keeping my informed every step of the way. He answered all my questions and made sure I understood all his findings. Thank you so much for being patient with me and educating me on so many things I had no clue of but we all live to learn and I learned a lot from Russell. The price was definitely affordable for the service I received. Thank you read more

Absolutely the finest home inspection company in Northeast Florida!! Very detailed, thorough, professional and very knowledgeable and experienced they leave everything as found on occupied properties. As a realtor I cannot recommend Gray Home Inspections highly enough!! Roberta Gjeloshaj, R |G LUXURY GROUP ONE Sotheby's International Realty 904-571-7966 read more

Always able to accommodate buyers and sellers and return reports quickly! Professional and knowledgeable.

Be forewarned that this company does not check water shutoff valves for functionality. I learned this the hard way when a pipe bursted in my new home. It was then that I discovered that the valve that they photographed did not work, it was glued open by the contractor when it was installed. If their inspector has actually checked the valve to ascertain if it was operational, I could have avoided further water damage to my home. As i told the owner, Im not blaming them for the leak, but their incomplete report made a bad situation much worse. His explanation that they take photos of the valve to let the homeowner know its location is asinine. An analogy: The fire department comes out to inspect a fire alarm. They don't check to see if its working, but they take a photo to let you know its location. So, what happens when fire breaks out and you pull that alarm only to find out it doesn't work? I contacted the owner and asked him for a refund. He accused me of trying to blackmail him. Evidently, he's not aware that blackmail is a criminal offense and that by making such accusations hee is engaging in slander. I offered to sign a liability waiver freeing him from any responsibility for the water damage that occurred at my home if he would simply refund my money for an incomplete report. His response? He called me a liar and that the photograph they took showed no damage to the valve THAT WAS GLUE OPEN, INSIDE THE VALVE. Evidently he possess x-ray vision. I asked him to contact the plumber who had to come out and repair this valve to verify my claim, he refused. If you're looking for a company that stands by their work and is willing to make good for their lack of thoroughness , avoid this outfit. The owner has no character and is a demonstrable liar. Dr. Mike Palumbo Jr (retired) read more

Jeff did an excellent job. He was very thorough and saw lots of things that I missed. He very friendly, easy to talk with and communicated at a level anyone could understand. I would not recommend anyone else. Thank you Jeff, Ken and Sheila Holland read more

Jeff was awesome! Very efficient, thorough and professional! He was very knowledgable and experienced. As a Realtor with Exit Inspired Real Estate, I would highly recommend them, read more

The most thorough inspection I've ever had performed. Jeff and Matt checked every nook and cranny. Then they provided a very detailed report the next morning. Great team! read more

I would not buy a house without requesting GRAY Home Inspections Co. to fully inspected the home I am buying. The money was well spent for theirs services. I have relied on Gray Home services for the second times and was very impressed each time on the details and professionalism they have given me. The inspection report is so valuable for me to convey my messages to the current owner to mitigate the potential problems in the future. Thank you Gray Home Insp. Please keeping and Maintaining your excellent quality of services. Russel Tees is great. Prasarn Manakul read more

Great, thorough detail of your report provided in a timely manner. Mr. Russell knows exactly what to look for when inspecting a new home construction (pre-drywall stage). Drone was used for photos that otherwise be impossible to see with our own eyes. Pressure for plumbing was checked correctly to making sure of any leakage. Overall, it was an awesome experience to have Gray Home Inspections to do us justice as a customer. read more

Thank you, Seth, for providing great customer service - your knowledge, attention to detail, professional enthusiasm, and follow-up were appreciated. You were right about the insurance question. HIGHLY RECOMMEND! read more

I hired them after reading recommendations from others in my new neighborhood to do a pre close inspection. I also opted for the sewer line inspection. They found things that I can address with the builder before closing. These are things I wouldn't have known about till months into the new house and would have had to deal with the warranty department and likely fight about it. Example, crushed sewer pipe from house to main line by sidewalk and leak in valley of roof above garage. Well worth the investment! read more

I cannot express how deeply grateful we are to have found Gray Home Inspections. Jeff came out and inspected a new build home for us and we opted to pay extra for the sewer line check. Boy, are we glad we did! Jeff found a couple of major issues and rushed the report for us so we could have it in hand for our walkthrough. Jeff saved thousands of dollars in repairs! He was so thorough and meticulous when is came to inspecting our home. We plan to book another home inspection soon to make sure all the issues were repaired, and of course, an 11-month home inspection as well! read more

As a Realtor and Property Manager, I've used Gray Home Inspections numerous times for various types of home inspections and have never been disappointed! They are professional, affordable, thorough, prompt and very reliable. They offer convenient online scheduling and a checklist to keep you aware of what is happening each step of the way. I highly recommend choosing Seth Hawes as your inspector if given the chance! Seth communicates thoroughly, is happy to answer any questions you may have, and is highly knowledgeable, making him such a pleasure to work with! Kudos to Seth and the entire team at Gray Home Inspections for providing consistent quality and affordable home inspections! read more

I hired Gray Home Inspections to do a wind mitigation inspection and 4 points for insurance need. Their office always answered phone promptly (yes, a real person, not voice box). The communication is superb during the whole process. We did hit a snag on the inspection day, the inspector had an emergency and had to re-schedule to a different day. The office kept us in contact for the whole time. Overall, the experience is very positive and I would re-use this company in the future. read more

I used Gray for an 11-month inspection. My inspector Matthew did a great job, took his time, and gladly answered all of my questions. I received the inspection report on the evening of the inspection. Matthew identified several items missed during the inspection before closing. One was a hot breaker, which is a safety issue. Gray was highly recommended by the residents in my subdivision and I concur with this recommendation. read more

I've lived in Florida for 2 1/2 years now and this was the most professional company I've dealt with in that time. The field representative they sent was very thorough and efficient. I cannot recommend them enough if you are in need of a thorough complete comprehensive inspection. Report was received in less than 24 hours. This is unheard of in todays market. They are also extremely competitive with their pricing and frankly worth every penny that you'll pay. Thanks for the inspection, I'm sure you will be around for a long time based on service and efficiency. read more

Seth was right on time, courteous, and was very professional. I needed a wind mitigation and four point inspection and Gray provided both of them at an excellent price. Would definitely recommend. read more

Attentive, attention to detail, and approachable. We used Gray Home Inspections for the home we're under contract to purchase and are so grateful that we did! Doing so has turned this stressful process so much lighter. We loved the ability to ask any questions without being met with any negativity. He is truly thorough and genuinely cares to explain every step of the process. Not to mention timely! Received our report in less than 24 hours! read more

Gray Home Inspections is one of my preferred inspection companies. Dependable, reliable, reasonable, and thorough. Most of all, the owner operates from a place of integrity and places the customer and the agents he works with at the center of everything he does. Highly recommend! read more

Friendly, Fast turnaround, good service and value. I got a quick appointments and very fast report for my 4 point and wind mitigation inspections for homeowners insurance. Would definitely recommend. read more

After we closed on our home, we learned of an issue missed by Grays. We tried to get assistance from them but nothing. I have never been so disappointed in a buyers inspection. :( read more

100% recommend this company! They're so responsive and pay great attention to detail. Dana has always been the coordinator for all of my deals needing inspections and she reminds me of things I forget!!!! I freaking loovvvveeeee this company! 10/10 recommend. 200 stars I could give them! read more

Gray Home Inspection was super responsive and quick to schedule and complete our inspection. They did a great job and provided a lot of clear and useful information and advice. read more

Excellent service, very detailed and thorough & very responsive to my questions after inspection, I highly recommend!

Justin contacted me yesterday and confirmed that he has received the zelle payment from me. It was under my Chinese name and he didn't realize that my Chinese name and I are the same person. I emailed him my Chinese name before but he didn't put two and two together. Chase finally helps to connect my Chinese name and me together. Though I know that chase can't refund my zelle payment and will refund my credit card payment, I am very happy that Justin took action to zelle me back the payment when he realized that I did pay twice. I will contact Chase this weekend to cancel my credit card dispute. I were referred to him by my realtor and a couple of my neighbors. Everyone who refers me to him speaks very highly of him. That's why I hired him to begin with. He is definitely very good at what he is doing. When he was doing my inspection at my home, I kept telling him that I wish I had hired him to do my first inspection. Now I am very glad that we resolved this confusion and prove that he is honest. He is in the business going to people's home. I think honesty is extremely important. I will definitely hire him again for my next home inspection. ============================================================ I got a referral from my realtor and a couple of neighbors said that he is very good. I was going to hire him when I closed on my new home but he was not available. So I hired him for 11 months inspection. He did a better job than the guy I hired when I purchased my home. But he and his assistant were trying to charge me twice. I paid via zelle first and he told me that he didn't receive the payment and have me pay him with my credit card again. When I found out that I were charged twice and emailed him 6 days later about this, he was still lying that he didn't receive the zelle payment and put on a big show about this. I ended up calling Chase to open a dispute on credit card and a claim on zelle payment. Chase confirms that the zelle payment went into this account and flagged him as a scammer in their system now. I emailed him to tell him that Chase has confirmed that zelle payment has received and he asked me not to share my experience on any social media or he is going to send his lawyer on my way. I have all emails from him saying that he didn't receive my zelle payment and Chase will provide a confirmation when a police report is filed. I gave him a chance to make it right when I found out about this. Instead of just apologizing and refunding my money, he was still insisting that he didn't receive my zelle payment. When he got caught red handed, he threatened me to send a lawyer if I share my experience on social media. This is the kind of guy you let in to your home for the inspection. This is why I am posting my review here and file a police report. read more