I want to start by saying that Dr Stockwell is awesome but if I could have given this practice a…read moreZERO I would have. It's always the same saga.... Had my Annual physical three weeks ago. Called twice to remind them to send the order to NorDX, I get to my appointment , no order. The person taking my blood told me that she ABHORS this practice that several times a week they have to call them because the patient is there with no Dr Order. Still haven't heard the results of my bloodwork that was only two and a half weeks ago.. I hope they don't see early signs of cancer because even if Dr Stockwell reviews them, nobody will call me back . And then there are my prescriptions, which I order in a 90 day supply because it is such a hassle to get a nurse to make a telephone call. I asked for a refill at my Annual called again on October 24 and then called them back on October 31st and I went to the pharmacy today and they said that they had just received the prescription and I could wait 20 minutes. I have gone two days without it, were the nurses on a lunch break, polishing their fingernails?? Not a heard nursing job!!! I know, I am am owner in the industry! This office manager needs to be fired and someone competent need to take over the job.

The Primary Care staff are fine but BEWARE if you go after hours to the lab to have blood drawn…read more Unless you are lucky enough to get Ryan, you may end up with an X-ray technician who leaves purple and red bruising - about 3 inches across on your arm.....and, in my case, blood running down your arm, the chair and onto your clothing. 3 days later and more bruising showing up- and I have a huge blue vein that only a blind person could miss!! Why two puncture wounds and bruising over an inch away from the puncture(s) site?? I did say it was hurting at one point when the tech was pressing too hard but then when she removed the needle, she did it really fast - like she couldn't wait to get it over with, not gently like when inserting. OUCH!! ASK if you are getting a phlebotomist AND how much bruising you should expect!!

I'm taking the time out of my ridiculously busy workday to tell all of you how great this place is…read more I'm a consultant who works out of state, so I never have time to see my primary care doctor when they're open during regular business hours. I'm usually across the country during those times. I walked in here on a Saturday a couple hours prior to closing, and my wait was maybe 5 minutes. Everyone from the person who checked me in to the nurse and physician's assistant was unexpectedly exceptional. It was $35 with my insurance. If you're ill and in need of some urgent care, then come here. If you're bleeding out or anything life threatening though, I'd still recommend you go to the ER.

This is THE WORST most unprofessional "healthcare facility" i have ever been to in my life. The…read moreoffice staff and doctors were extremely rude to me and others I know who have had the unfortunate circumstance as using this place as a last resort. I went in with four broken ribs and was in severe pain from falling in my shower. I could barely breathe and BEFORE being exrayed I was given a long lecture by some floozy blonde nurse on how I would NOT be given ANY pain medication. I had to wait at least an hour before being exrayed and in severe pain cracking amd popping sensations in my chest. When they finally took the exray I could hear their reaction in the next room as "ohhh my GOD!" The doctor came in and confirmed that I had broken FIVE ribs in my back and STILL refused to give me ANY kind of help with the pain. They told me to go check into the hopsital and maybe they can help me. After my 3 hour wait at inconvienint MD I was not in the mood to spend another 6 hour wait at maine medical another junk facility in my opinion. I have only gone to this westbrook location twice and would NEVER go again or recommend anyone going for anything if you are in severe pain or believe you may have broken a bone. The nurses and doctors are rude bottom of the barrel scum. Dont waste your time at this place suffering.

This place is great. I had been suffering all last week with a cold. I was up and feeling miserable…read moreat 6AM Sunday, so I made an appointment with the local AFC Urgent Care for 8:30. I got there at 8:20 and they saw me immediately. I was tested, treated and sent home with a diagnosis in about 30-45 minutes. They even sent an electronic prescription to the local CVS for me, as it turns out I had bronchitis. Everyone at AFC Urgent Care was friendly, polite and professional.

Staff: friendly, helpful, attentive, professional, caring…read more Many of the local healthcare providers associated with a major hospital should study your playbook. They could learn a lot, both professionally, courtesy, and respectfully from the way you treat clients WELL DONE. KEEP UP THE GREAT WORK!!!

Thank you to the awesome staff , P T team and the Great Adrienne for taking such great care of me…read more. Needed Therapy for an ankle injury -and the staff have been so helpful in scheduling and keeping my appointments moving thru my recovery. I am greatful for all of you and our Special Hospital here in Boothbay Harbor. Keep safe my friends . You are all Super Heros!!

Nice staff, clean facility, covid protocols in place. Quiet beautiful area. Family is required to…read morewait outside due to covid. However, the parking area includes a beautiful view of the harbor!

Got in quickly. Treated with respect and care. Took my insurance card and sent me a bill for the…read morecopay since I was from out of town.

While on vacation I needed to see someone for a medical condition. We saw Conway Walk-in Clinic…read moreand it was 2 miles away. I was seen within a half hour of my arrival by Geraldine Lau DNP, APRN. I felt she was very attentive and really listened. The nurse who checked me in was fantastic as well. She didn't go immediately to medication but gave me practical things to do to address my condition. That afternoon I got a call from her recommending specific exercises and also an over the counter product that might provide relief. I am extremely pleased with the care I received today. I highly recommend Conway Walk-in Clinic and especially Geraldine Lau.

TL:DR- They take care of you as soon as they can. People need to stop having unrealistic…read moreexpectations or coming here for the wrong reasons, and then leaving bad reviews. On the Walk-In Clinic, I've been coming here for a while now, when I need to be seen for milder things but can't make it to my primary care. Depending on staffing and how busy they are, yes, you may have to wait a while. But that's how walk-in clinics work. You walk-in when you want, and they'll see you as soon as they can. On some of the negative reviews on here- If you're actively bleeding, you should be going to the ER (or maybe an urgent care). This is a walk-in clinic, you're not prioritized. This is not the place for that kind of care. If you have something viral, no they're not going to give you antibiotics, because they're for bacteria, not viruses. It won't help with what you're sick with. All they can do is give you advice on what to do, and tell you to suck it up. I came here today, and also didn't eat before I came. That's on me, and not them. It's not their job to make sure you take care of yourself before you come here. And again, you may have to wait a while. It's a roll of the dice. Just show up and hope they're not busy. No, you can't leave and hold your spot in line. That's not how it works You would be getting out of line. Did you not learn how lines work when you were little?

I was escorted to a waiting room. There was no heat and I felt miserable. They left me there for an…read morehour. I walked out. I needed help. The staff just hung around while I waited.

Our three year old toddler spent most of the night before Easter anticipating the bunny's arrival…read morein tears with pain in his ear that he described as "a train is in my ear." The next morning, we skipped family holiday plans and made a visit to urgent care at Mercy's satellite office in Yarmouth instead. Overtired and screaming in pain, the check-in attendant (Cheryl perhaps? I can't recall her name), nurse Sue and Dr. Ertman all went out of their way to see us quickly and as comfortably as possible. We were in and out in less than an hour with a diagnosis and feeling good about the course of action to take. So comforting having this facility right down the road for hours our primary care office is closed, even on a holiday. Thanks, all!

I visited Urgent Care in Yarmouth Maine 0n 1/30/15 for flu like symptoms. I was seen relatively…read morequickly by a nursing student. I had the symptoms for about 2 weeks and explained that I was looking for some relief. I was there for about 1 hour, had a chest X-ray, was never seen by a doctor or nurse practitioner and was told to drink fluids and get some rest. The nursing student was awkward and a bit rude ( called me too old for Tamiflu at 44 years old) and certainly in a hurry to get me out of there because it was friday evening. All of the above i could deal with but then i got the bill. I thought Urgent Cares were generally less expensive the Hospital Emergency Room but I think I must have been mistaken. The one hour visit cost nearly $1000! My insurance company was billed $300 from a Dr. I never saw. I have called the Mercy Hospital business office several times and they claim all the charges are legitimate. Buyer Beware!

I had to go to SMMC ER yesterday. I have the Noro virus. I was severely dehydrated, sick, weak,…read moreblood pressure sky high. My doctor recommended I go to the ER. I didnt want to go to SMMC but it was the closest hospital. Usually I would go to MMC or Northern Light Mercy. Let me tell you from start to finish I got quality care. From the front desk to the doctor it was seemless. Even security there was kind and empathetic. In the first hour that I was there I already had heen registered, triaged, labs ordered and had my EKG. Half hour after that I was in a comfortable room with a TV. Because I was so dehydrated they could not find a vein to do an IV. Three different people came to look but not one of them poked me. They sent in a team with an Ultra sound machine to find the vein. Even though the Dr suspected Noro Virus he did a ct abdominal scan because I was in so much pain. I was thankful we were able to rule out anything life threatening. I left there after 6:00. I got to my pharmacy before 7:00 and my medication was there waiting for me. I wanted to give this review because SMMC has a bad rap. MMC is the place everyone would recommend you go to, but the experience there is hellish. If you get shot in the head or run over by a bus yes MMC is the place to go. If you are not dying, but feel like you are SMMC is a great option. I am not saying they don't handle trauma situations I am sure they do, they are an ER and not an urgent care, but MMC is a trauma one hospital so unless you are a trauma one patient, you will recieve better care at SMMC.