First time shopper and visitor. The store was well staffed well organized and aisles were tidy with…read moreeasy to read pricing. Cute gift area. Outdoor plant area, and seasonal gifts as well as home decor. There was even a section that had South Carolina, and Summerville gifts and decor. Some of the indoor plants look like they needed water, but most were of decent quality.

This is a breath of fresh air in these days of big box stores…read more Huge store that has an immense selection. And, unlike those big box stores, they have staff and help that are friendly and helpful! We purchased a hardware item for the same price as it is offered on Amazon, so the pricing is quite reasonable. Nice selection of furniture items as well. So far I've been able to avoid almost all trips to the big box stores thanks to Grayco. And that, in and of itself, makes them a godsend.

Great Hardware store, service is excellent. There is someone always willing to help u find what…read moreyou need.

I don't know if this is how you run business, but your stuff is extremely disrespectful and you…read morewasted my time coming here thinking it was funny to laugh at me and I had asked a favor in order to try and get something from the general manager. people gave me the runaround I gave you two chances I came back once the guy was busy fine second time you're pulling my leg and thinking it's hysterical that I came back to try and promote something that I've been working on for a long time. I'm leaving this horrible review because you people have no reason to sit here and treat anybody the way I was just treated today I feel sorry for anyone that shops in your store. I don't like leaving bad reviews, but I don't appreciate the disrespect nice to know you people don't care about the customer and you'd rather make fun of them for trying to put themselves out there. This is a war warning if they treat me like this they're gonna treat you like this. I don't appreciate the nonsense.

Yeah, I like Lowe's and Home Depot. Always find what I need, prices are reasonable, selection is…read moregood. Sometimes it's hard to find staff, or at least one that has a clue what you're asking. But both are good sources. On the other hand, this Ace Hardware doesn't always have what I want, the pricing is at least 10-15% higher, the selection is not as good.... BUT- yeah, you knew there was a but... I have to say that the people(family?) that work here are incredible!! Helpful, go out of their way to make sure you find what you need (without being obnoxious), offer suggestions, laugh and smile. These are real people doing good work in a meaningful way. Not sure how you feel about that but to me, I'd rather reward people like that and not some corporate giant. Plus, Ace is 4 minutes away and easy to get to with parking at the door. Lowe's and Home Depot are 20+ minutes away- easy choice. Five stars!!

Went in there for a screen repair and I had the best experience! Talked with Rich who said that he…read moremight be able to fix it right there on the spot and sure enough, he did! It took him five minutes. He could not have been nicer, more accommodating not to mention saved me so much time and money. Thank you so much, Rich! Highly recommend visiting this location.

I bought a gallon of paint with no discount from them. They told me the sale started tomorrow, but…read moreI needed the paint today. When I went back for another gallon, they told me the sale ended yesterday and would not give me ANY DISCOUNT!! They are not customer friendly and will not work with you. I would highly recommend going to Sherwin Williams on Arrow Road. Don't buy paint at the Benjamin Moore store on Matthews Drive. They will not offer to help you even if you are a return customer.

Just a true shout-out to Drew for going above and beyond in helping us recreate a beautiful New…read moreEngland paint color we had been searching for--what felt like FOREVER! After visiting Portsmouth, NH last year, we fell in love with a gorgeous exterior color but had no idea how to find it. A kind local paint store owner there actually drove over to the home, analyzed the color, and sent us the custom formula. We were absolutely flabbergasted! Drew took it from there and perfectly mixed the color for us. Not only did he nail it, but he also gave us a discount, which made the whole experience even better. If you have a color you love or need matched, go see Drew--he can make it happen!

I enjoy the north end Sherwin Williams store. The entire staff is friendly, helpful and…read moreknowledgeable. They take the time to answer my questions and make me feel like a valued customer.

Sherwin Williams has a few different shops around town and this one in my favorite. I went in…read morethere yesterday and was helped by Brandon- who was super patient and knowledgeable. He let us take our paint chips outside to view the colors in different lights and gave us advise on a primer color to go underneath. We chose the paints and then we left to grab lunch while he made them up for us. They were ready for us when we returned- no problem! Later in the day, my husband decided he wanted one other color and we called Brandon and he made it up for us while my husband drove over there. They also keep all our purchases/colors in their computer. Great service!! Tip: Sherwin Williams has the best selection of "Historic Charleston" colors, but you have to ask for the chip selection because they don't keep them out in the main display.

We use this store at this location all the time at my job. I placed an order for delivery at about…read more8 a.m. and it was delivered at 9:20!!!! And the order was fulfilled perfectly! Thank you!