Went there for a wrench but didn't know the size I needed for my bike rack. Scheck…read morecame out with different sizes so I could get the right one. That is amazing costumer service. Plus it was freezing out. Thank you Scheck.

Took my 15% off Ace Reward coupon to the local Bluffton store today and inquired about ordering a…read moreDeWalt item. After inquiring about using it on one item only, I was shown in a not very friendly way, that there was a little tiny sign available that showed all the items that are not eligible for Ace rewards; mostly more expensive power tools. This I think is deception. I refuse to spend any more money there.

I have seen this place for years each time as we drive onto the island. And today I made it a…read morepoint to finally stop. The staff never acknowledged me, never helped me. They seem very snooty and uptight. It was such an unpleasant experience. Needless to say I left without making a purchase.

I am writing a follow up review in this business. I previously boasted about working with them…read morethroughout my sales process. (New house of furniture) I assume they want your business but they massively fail at follow up. For more than six months I have been trying to get this business to help with a damaged item, they say they will have their service gal (now no longer employed there) and most recently a new guy (that has taken over their warranty and or service. It has been so long with zero help I assume when I finally show up in person YET again they will say out of warranty! I wish I had bought my house of furniture somewhere else that doesn't sale sale sale and no f/u after the sale! Poor business practice

Great value and attentive customer service is what I always get at Grayco. Five stars.read more

We had a floor lamp that apparently was knocked over by a rental guest and the switch was broken,…read morethey repaired it for $25! Also love the people, the home accessories and even bought an evening bag and scarf the last time.

I've used this store and their lamp shade business for years. My experience was much different this…read moreyear. Brought a shade and asked that the lining be replaced. Store owner told me the repair would take 4 weeks. Called three times over the next 9 weeks asking for an update. They always said that they would check and get back to me. At 8 weeks I spoke to the owner who again said she'd investigate the delay and get back to me. No one ever followed up. This is not a reliable place to get a lamp shade repaired. I paid the premium price and picked it up 13 weeks later. I won't do business with them again.

This shop was super cute & had a lot of nice and unique stuff in the shop…read more I purchased some items for my home & gifts for the ladies at my office. The lady & man at the register seemed to be discussing office stuff so not to talkative or interested in talking but checking me out.... I felt neglected as I made it a point after I found this shop on yelp to make sure I came to look at the shop and see if the past reviews were correct as a must shop to see. Well yes - The shop was nice and creatively decorated in area of interest according to what it was selling but the shop personnel could improve.

If you need it for your kitchen, they most definitely will have it! And if you didn't know you…read moreneeded it, they have that too! Great selection, pricing and super friendly staff.

Great place to get your lawn mower serviced or to purchase a quality lawn mower. Our Lowes "starts…read moreon the first pull" would not start and they were able to fix it for a fair cost. These guys a great!

From the minute I walked into the impressive showroom, I was treated with, "Lowcountry Care". What…read moredo I mean by that? That special blend of knowledge, quality products, and the ability to listen to the customers needs. It's very rare.

Very disappointed in their customer service. I had bought a Video Bank Speed Ring for an Arri kit…read moreI own. I thought I lost it on my last shoot and then I recently found it. I had already gotten the new one from Barndoor Lighting but hadn't even taken it out of the box. It took me a few weeks but I finally called and asked if I could return it. They said they only take returns for 10 days. So now I'm stuck with an extra speed ring that I don't need. I don't understand companies that don't allow returns. What you don't want my business again? You're just in it for the "one sale"? You don't think I have a thousand other places to buy the item? I will never buy from this company again...and why should it. It's obvious they don't care about their customers. I hope they enjoyed the big sale they got out of me and in the future I'll make sure when I buy my next light kit I give my business to someone else.

I've worked with Barndoor several times over the past couple years, and they've never once come up…read moreshort. They are always prompt, professional, and courteous. They have a wide-ranging knowledge of the products they stock, and have been able to answer any questions I've had. They've often gone the extra mile for my company without complaint, and I'm very happy to have a long standing professional relationship with them.

Shipped a piece, wrapped poorly. Received broken. I was told Mary was sending me pictures to pick…read moreout another one. She didn't and just send me a smaller one with scratches in the bowl. Very disappointed!

So happy I found this shop & met Mary. She knew exactly what I was looking for! Lots of fun decor &…read morevery reasonable prices