No one is ever around to help. I'm always searching for someone who can answer questions regarding…read moreflowers, bushes, plants and trees. Hasn't happened yet. So we decided to shop elsewhere. Sadly this is just another example of the mass number of Beaufort County businesses that practice absolutely zero customer service. We've never lived in an area where you as a paying customer have to chase down and repeatedly call a company, a service provider or a store. And I'm not talking about voicing complaints, I'm talking about calling to buy a product, pay for a service, get a quote for a job etc. The poor work ethic here and no concern about bad customer service is distressing. It's a wonder how these businesses survive.

This pathetic Lowes store for some crazy reason does NOT have any competition. They need a Home…read moreDepot to be built close so that they can be put OUT of business!! All the other reviews summarize my dreadful experience with this store!!!!

Great value and attentive customer service is what I always get at Grayco. Five stars.read more

From the owner: Grayco is your locally-owned hardware store and building materials supplier. With over 50 years of…read moreexperience, our neighbors trust us to deliver quality products and services to help keep their projects running smoothly. Our company's success has been built on the principal of excellent customer service and giving back to the community. Come in and see for yourself. You will always be welcomed with a smile.

Went into the store to place an order -they have a great selection but very poor customer service…read more No one else was in the store yet Sarah and Chelsea did not make any effort to offer help . When I asked questions it felt like I was an inconvenience to them although they were sitting behind the counter doing nothing. Their attitude was very snotty and condescending. I guess they don't care to help customers or need business. I prefer to patronize businesses who appreciate their customers.

Excellent product selection and Patrick helped make the process so easy. We definitely recommend…read moreBird Hardware.

Excellent had a great experience their products are all high end, they stock Farrow and Ball…read morepaints, interior closet installation, top end Kitchen and bathroom appliances , hardware & counter tops in endless materials marble to synthetics floor tile and wood installation, with interior design available and an array of wonderful fabrics and furniture, really very impressive they have four locations, Hilton Head Island, & Bluffton SC, Savannah Ga and Cashiers NC

If I could give this joke of a business negative stars I would. This is the most unprofessional…read morebusiness I have ever seen in my life. A year later, the job is still not done. Lukejohn avoids calls, doesn't call back, doesn't provide updates and doesn't deliver on promises. I mean, a simple google search on the guy should tell you all that you need to know when two of the first things that pop up are his mugshot and a breach of contract lawsuit. Sad excuse of a "business", so frustrating and really disappointing. The worst part is my parents are the ones dealing with this company. The kitchen and master bath were supposed to be finished by Labor Day 2024, it was then pushed back to thanksgiving 2024 and the kitchen was barely useable then. The master bath was completed may 9th and the kitchen is STILL not done. 90% of the cost of the cabinets was paid in October in preparation for delivery and they still don't have the finished cabinets. A year ago they were so excited about their new house and since then, they have been constantly let down by this company and it has turned their excitement of starting a new chapter of life in a new home into a complete nightmare. Finally, my mom asked me to call Lukejohn as a last resort after trying to get ahold of him for days/ weeks. And guess what...he answered the phone! When I told him who I was he rudely told me he was out of town and busy and someone would be reaching out that day. They then gave them a July 1st date, which has since turned into August 4th. incredibly pathetic.