Recently one of my cousins had her wedding at The Queensbury Hotel. Just walking into the lobby, I…read morewas in awe of how beautiful it was. High ceilings, grand fireplace, cozy chairs and a nice pub and restaurant to enjoy breakfast/dinner in (separate review for those). The ladies who helped check us in were very sweet. We stayed on the 2nd floor in a room with 2 queen size beds, which were not the most comfortable. However, the bathroom had a very spacious shower and great water pressure! In the mornings on our floor they provide free coffee and tea. Since we also had some time in between wedding festivities, we went to the hotel pool and had a nice time. We had a wonderful stay and fun fact- the hotel turned 100 years old following the week we were there!

Room was amazing! Very clean and nice. Staff was courteous and helpful. Would definitely want to…read morestay here again

Do not rent from this company. A quick google search will tell you all you need to know and fall…read moredirectly along the lines of what happened to me. Properties are beautiful and well appointed but they are notorious for after charges with claims. My recent stay I was not happy that they don't release the address until check in time especially when traveling 3 hours to get there. Overall, the unit was relatively clean, although I did find hair left in the shower and cobwebs in the bunk area. The hot tub had not been cleaned and, despite being covered, was full of leaves and bugs. The shower water pressure was extremely weak and noticeable cob webs throughout the home. Also, the bunk bed is listed as a king bed, which is inaccurate. Despite these issues, I was happy with my stay and was even considering booking one of their properties again. Several days after my stay I discovered an unexpected $500 charge on my credit card with absolutely no notice or warning. When I checked the app to find out what the charge was for, I found a message from the host simply stating: "stained linens throughout the rental." This accusation was both vague and unreasonable. We barely used the rental and only slept in one of the 3 beds and followed all check out rules to leave the unit spotless. To be charged $500 after the fact, without any prior communication, photos, evidence, or opportunity to discuss the issue, was extremely disappointing and has completely changed my opinion of this property management company. After contacting Vrbo to dispute the charge and multiple attempts to contact the property with no response. northern provided photo proof of alleged soiled linens. 1. A kitchen towel/rag that had signs of food on it (washable), 2. A pillow case with a slight soiled spot (washable) and 3. A towel that had dirt marks on it (washable). All issues were normal use and could be washed and definitely did not result in the need to replace: as requested by northern to the extent of 1. 2 pillow shams (only one was soiled) 2. a new comforter which they had no proof of any damage to 3. New dish towel 4. 6 full sets of towels (only one set was even used - they provided 3 total - 1 set for each bed and the unused ones remained folded in place where they were placed by northern) Potential guests should be aware of the possibility of additional charges, inaccurate bed sizes and most important significant post-stay charges and proceed with caution. Inspect every inch upon arrival and before departure and take photos and videos. Or even better. Don't stay at their properties at all.

This was our second time staying at this beautiful luxury home in private setting. Great for a…read morefamily and friends getaway. The well stocked kitchen was appreciated as we made dinners for a large crowd. All rooms have comfortable beds and linens. We loved the fire pit (supplied with pre-cut bundles of firewood) and the movie theater with exceptional cozy seating! We will be back next year.

Our first time here. We've stayed at other places in LG, but this was by far the best. Convenient,…read morecomfortable, quiet and with two restaurants on site, we had all of our needs met. We attend the yearly Tiki event across the road, and this was a 5-minute walk for us. The Tiki is ok, but very loud when the event is going on which makes it difficult to sleep until things end around 1am. Most of the workers at the Holiday Inn were friendly and helpful. Only one seemed to be sleepwalking at the front desk and never did send extra coffee pods to our room when we asked. So, I ended up walking down to the lobby to get coffee each morning (which honestly tasted way better anyway). We've already made our reservations here for next year.

We have been coming every winter for the past six years and have made some terrific memories here…read more There is so much I genuinely like about this place. The location is convenient and feels like part of our ritual now. The staff are almost uniformly kind and welcoming to our kids and us. They remember us, greet us cheerfully and make this feel like a home base. The outdoor hot tub was a particularly welcome amenity on this past brutally cold weekend and it helped us warm up a chill that seemed to go straight to our bones after time outside on the lake. It really is one of those few places that feels like a welcome retreat no matter the weather. If there weren't any flaws, this would be a much easier review to write. But there are flaws, and they are things that should have been tended to long ago. The rooms have definitely seen better days. Many of our dresser drawers barely opened. The refrigerator was hardly cool. Furniture had visible damage and some of the electrical outlets were non-functional or battered to the points that plugs fell right out f them. These are not deal breaking in isolation but taken together they left us feeling that the room was tired and poorly maintained. A little thoughtful maintenance or investment here could go a long way and make the rooms feel a lot more comfortable. Another disappointment this year was the breakfast buffet at TRs Restaurant. In years past it was a highlight and something our kids looked forward to to prepare for a cold morning out. This visit, the quality seemed to have declined and the selection felt smaller. The restaurant itself still has a lovely lake view and a cozy fireplace, and the service was still friendly and attentive, but the breakfast spread did not live up to our memories. So I find myself landing on a three star rating. If you take this place for what it can still be, it is a wonderful family resort with great staff and some truly nice amenities. But right now the condition of the rooms and some of the public areas combined with the breakfast experience hold it back from being the much stronger destination I know it can be. Here is hoping that ownership puts some money back into the property so it can recapture its full potential.

I would recommend this place. It's convenient off the freeway, has breakfast i mean no chef on…read morepremises but its well kept and has main options. They all do a great job at keeping items stocked, and being available. The lounge was nice decorated with .modern furniture. Water and coffee offered ar a table as you exit for the day you can grab a cup. There's a small conference room, laundry with two washers, and a small fitness room. The washers were out or order unfortunately. I went to a laundry laundromat and met friendly older women. This hotel has plenty of parking. Lots of service personnel. The hotel gives food to those who serve which I thought was awesome. I would of gave a 5 but the washers were both down for a few days. The rooms were quit roomy and the ac worked great! The room was equipped with a microwave and coffee maker. A small fridge and dishes also provided. I recommend this place! Thank you for the great experience!

Staff has welcoming attitudes / personalities. This is one of the top places we have stayed that is…read moredog friendly. We do not stay anywhere that does not accept dogs.

We stayed here 3 yrs ago and I still remember it with fond memories. It was awesome and the hosts…read morewere amazing

Absolutely WONDERFUL experience. Can't recommend enough. Such a cozy, accommodating place and will…read moredefinitely be back again if we are ever in the area.

Very clean, very quiet, very modern. What more can one ask for in a hotel? After two nights and two…read moreseparate mom & pop motels, it was a blessing to stay in a hotel with modern amenities and no smell of mold. They even cleaned my room after the first night. Who does that now a days? The indoor pool was a nice plus. It was a little cooler outside and it was a nice way to end a day after an intense hike. My only suggestion would be to have TVLand, Hallmark, Antenna, Cozi or one of the other rerun channels on the tv lineup for us old heads!

I've stayed at a lot of hotels and motels. Some have been unique and memorable for either good…read morereasons or not so good reasons. This hotel takes the "cake" on bad hotels. Started when we walked inside. Almost slipped and fell because the front desk worker was washing the floor with just water. No sign just a wet floor. Next the person at the front desk was rude and unhelpful with the surprise fees that you need to pay up front. Next the room, smelled like a hair band just got down inside of it or it was used as an ashtray. Had to go out and buy air fresheners to help the smell. The suite was the same size of the bathroom. Which for a bathroom was big. The shower had black gunk in the jets (mmm clean)! They gave us two towels for three people for two nights. When we called for more they needed us to come and get them because she was the only one working tonight. The breakfasts was decent and the person working the breakfast was super nice.

What a great find! Located close enough to downtown Glens Falls to be within walking distance for…read moredinner, theater, and shows Far enough from downtown you were able to get a great nights sleep. Perfect location for time in Glens Falls but close enough to Lake George and Saratoga Springs that other guests covered all three locations in one day! The Inn itself is beautifully restored by its new owners who are clearly experienced in Bed and Breakfast management. The rooms are clean but simple details in decoration make it unique. Two of the rooms have gas fireplaces, we enjoyed the ease and beauty of them in our room. The lines, pillows and towels were definitely a step above what you find staying in a hotel. Appreciated the individual controls in each room for comfort. A nice touch was the small fridge in the closet. It didn't take away from the ambiance of the room but added a feature many Bed and Breakfasts don't have. Breakfast was awesome! Coffee and tea are available at any hour. Fresh coffee is out at 7:30 and breakfast served from 8:30-10. I truly enjoyed tea from a beautiful tea cup and saucer. Nancy and Bill served fresh fruit, I was impressed with the variety they offered for April. The scones, maple one day we stayed lavender the next were cooked to perfection. There were a variety of choices breakfast. The first morning both of us went with the apple crepe with caramel sauce and fresh whip cream.... yummy! I strongly suggest adding the side of Oscars sausage! The second day I went with the poached egg on an english muffin with the sausage. Cooked to perfection. A great getaway for seeing the area but as someone who lived ten minutes away it was a great opportunity for a staycation. Nancy made some great suggestions for activities based on the guests and their specific interests. Nancy and Bill made some great dinner suggestions and even took care of reservations for guests.

I would give this place a 6 out 5 if I could!! Fantastic place, beautifully decorated and…read moremaintained. The breakfast was out of this world... and this coming from a girl who not only doesn't care for scones, but doesn't like nuts on them and I finished it all! Bill and Nancy were super. And Bill really knows the area and places to see, so ask for advice!

New and updated hotel. Very clean and the staff is amazing pool and you can't go wrong with a free…read morebreakfast in the morning. Highly recommend to stay here.

Have been staying here since they opened about 5 or so years ago . It was very nice when it was a…read morenew hotel but now understandable as time goes by it's starting to get a bit run down . This time it's still just a 3 star review . Everyone and all the staff were very friendly and attentive ..... the free breakfast is adequate but still no gluten free items , they do have Almond milk ! I'm not sure how they are getting 4 and 5 star reviews as the hotel is just not being kept up . Maybe they are short staffed ? The carpets by the elevators and in the rooms are stained and it makes the whole room feel a bit dingy! I would think this is a quick fix and something they would keep on top of ! Although it's basically clean and neat , things like the linens are old and the towels aren't fresh smelling . Their laundry room for their linens is across the hall from the kitchen, so the towels although clean and fluffy kinda smell like breakfast ! Yes we keep coming back because the plus side is it's a very convenient locate . The rates are good and it's just 15-20 mins from Lake George and Saratoga Springs . Staying a few days here is do- able . I do hope they take note and maybe add some freshener to the towels , get some new linens and clean the carpets .. it would make a huge difference!