Solid experience! In and out super fast!…read more Service was good. Price point is high but seems like every place is now days anyway.

The regional manager contacted me. More of the same unsatisfactory service. This group stands…read moretogether when disrespectful service is given. They believe it is appropriate to call the customer a liar and overcharge for subpar service. Avoid this group.

My wife returned from getting our emissions test done at Jiffy Lube and couldn't say enough about…read morehow professional, helpful, and friendly everyone was at this Lehi Jiffy Lube. She said we should go there from now on for everything. Thomas and a red headed guy were the employees that helped her. I don't usually do reviews unless outstanding service was provided which was the case with my wife this evening. So, thank you!

I went to Jiffy Lube to get my emissions and registration done. While I was waiting my car battery…read moredied and one of the employees had to use their car to jump it. The battery was about 5 years old so it was about time to replace it soon anyways, but the timing of it was weird since I hadn't had any issues with the car starting/the battery up until that point. They said they could replace it there but I chose not to. It didn't pass emissions due to the battery. I was given the option to come back and get a free retest within 15 days. I changed the battery and came back about a week or so later. I explained the situation and waited around 2 hours when they said it would be 25 minutes. The car didn't pass emissions again because apparently you are supposed to drive 50-100 miles on the new battery before it can be retested. Something about the computer not being able to connect. Maybe this is common knowledge but I had never heard about it until then and had to look it up later. I wasted 2 hours waiting to hear that and would have had to pay to retest it so I went somewhere else. They didn't have to, but I wish they would have told me about this before I came back or I would have waited and driven on the new battery more. I was dissatisfied with the lack of communication and how long it took with no warning that was how long it would be.

What a pleasant experience! My car registration was up so I drive over there around 1pm to get my…read moreinspection done. Drive right up and into the testing station . Didn't even have to leave my car and it took about 10 min maybe? Drove out, went into the office paid my fees including my ye extra $10 to get my tags right then and there. Overall great experience! Would totally recommend!

Great service and the staff is very friendly and helpful. I was in and out quickly and I had both…read morea smog check and oil change.

I had such a great experience getting my oil changed here! From the moment I arrived, everyone was…read moreincredibly kind, professional, and welcoming. The customer service was truly top-tier--they made the whole process quick, easy, and stress-free while keeping me informed every step of the way. It's rare to find a place that combines efficiency with genuine friendliness, but this team absolutely does. I left feeling confident in the service I received and honestly just in a better mood overall. Highly recommend to anyone looking for a reliable and positive experience!

I came in with my newer Mercedes and asked very clearly, multiple times, whether they were able to:…read more * replace my wiper blades * reset the service/maintenance warning * and perform the oil change correctly I specifically made sure they were confident working on my car, and I was repeatedly told yes -- that everything could be done with no problem. That was clearly not true. They kept my car for nearly 2 hours, and after all that, they still managed to overfill the engine oil. As soon as I got on the highway, my Mercedes gave me a warning that the oil level was too high -- which is not a minor issue and can potentially cause serious engine damage. So instead of getting a simple oil change, I ended up in a stressful and potentially dangerous situation because this location did not do the job properly. I then had to take my vehicle to the Mercedes dealership and have the oil service redone correctly. And to make it worse, the other things I specifically asked about and was assured they could do were not done either: * the wiper blades were not replaced * the service reminder was not reset So for about $150, I got: * an improperly done oil change * a potentially dangerous mistake * incomplete service * wasted time * and zero accountability No refund. No ownership of the mistake. No real apology. If you drive a Mercedes, European, luxury, or newer vehicle, I would strongly recommend taking it somewhere else. This was not just poor service -- it was careless and incompetent.

Always have a great experience with this location. They are very helpful and quick to assist you in…read moreany manner. They're never too pushy and they keep a record of all your car needs, just in case you forget what was and hasn't been serviced. Inside is very clean and self help beverages and popcorn while you wait. You also get a free car wash with every oil change.

This place has gone way, way downhill. I will not be back. That makes me sad because it used to be…read morevery good. Long stories, but within the last few months they told one of my sons his truck's engine was bad and needed to be replaced (it ended up being nothing after a trip to an honest local mechanic), another son was told he had a huge $$$ repair needed (again, totally wrong, mechanic verified), they haven't been able to do emissions in months (broken), and now they told me if i get an oil change, i can't bring my own oil, so my oil change was going to be $96 instead of like $30 or whatever it used to be. Never again. Too many other options.

Awful experience. I wanted a quote on brakes. Pulled up to an empty bay and was told it would take…read more15 min to look at and quote. Over an hour later, I'm still sitting there while three other customers who came after me Got their oil changes completed and left. Including one of the tech's "friends" that they pulled my vehicle out for and gave a "special" price. When I finally asked for a status, no one knew or had even looked at the brakes. If zero stars was an option, that's what they would get.

Came in for my UT registration renewal on a Saturday morning. and was busy but they were moving…read morecars through quickly. I noticed they helped an elderly couple put their tags on which I thought was kind. I just wanted to comment on my post from two years ago with the oil leak. I ended up taking my car in to the BMW shop, because it's an older model. It was nothing that happened at Checker, but luckily the paperwork let me know that it was leaking oil. There was actually a leak in the oil pan, but again my BMW is in my older and something needs to be fixed on that car all the time. New places are opening up closer to me, but this is my go to for oil changes and registration renewals.

I got a tiny nail puncture on one of my rear tires last week. First I went to the dealership where…read moreI bought my car from and they forced me to replace all four tires because they are so "worn out." Instead today I brought my car to Les Schwab in Saratoga Springs to give a try. They checked all four tires and told me it only needed a patch. It only took them 30 minutes to fix my tire and didn't even charge me a cent. Thank you for being 100% honest with me and thank Grady he did such an amazing job being so patient with me during the whole service! As a tire shop, they never tried to push me to purchase new tires from them. I will definitely come back to them when I need new tires in the future.

I don't feel like I can trust this shop anymore. They tried to sell me on new brakes, saying I was…read moreat 2mm. This sounded fishy as another shop looked at my car just 2 months ago and said I was at 4. So I went home and measured myself, sure enough, I was at 4+. They've lost my trust and I won't be returning to them. I went to them for new tires, they installed and were upfront on cost and got me in right away. That's the only reason I'm not giving them 1 star.

I needed to get an emissions test so I can renew my registration and they were able to help me with…read morethis entire process. Thank you for saving me time and money. Excellent customer service and friendly staff. Highly recommend. Sean you're the man!!!

Grateful to the guys who serviced my Honda CRV 2011 on Saturday between 4-5:30 pm. Solved my…read moreongoing issue of 6 months with integrity. See below. 1. Oil change - allows to bring your own oil not requiring up-charging. I will return as long as this is policy. Shows care for customer wallet. 2. Get to sit in my car and recline. Hate sitting in dark little lobbies. Shows care for customer experience. Guys were chatting and making jokes, as they should. They're not robots people, chill out. You're the problem if you think this is a problem. 3. When my oil was about finished, I brought up the silly issue I've had. Been told my radiator needs to be replaced by one shop, had another drain it and replace cap, except radiator cap was a bad brand and WAS the issue the whole time. This awesome guy figured that out, after extra 20 minutes of diagnostic. Replaced with proper cap $10ish, refilled coolant $7. Shows integrity. 1. Oil change - allows to bring your own oil not requiring up-charging. I will return as long as this is policy. Shows care for customer wallet. 2. Get to sit in my car and recline. Hate sitting in dark little lobbies. Shows care for customer experience. Guys were chatting and making jokes, as they should. They're not robots people, chill out. You're the problem if you think this is a problem. 3. When my oil was about finished, I brought up the silly issue I've had. Been told my radiator needs to be replaced by one shop, had another drain it and replace cap, except they replaced the cap with a bad product. The radiator cap was a bad product and WAS the issue the whole time. This awesome guy figured that out, after extra 20 minutes. Replaced with proper cap $10ish, refilled coolant $7. Shows integrity. *Prior to this visit I had no confidence in Jiffy Lube purely based on it being a chain and not trusting car shops ever due to issues like #3. I was tight on time and my dad said just go to jiffy for the oil change. Jiffy, keep hiring guys like this. There was like 4 of them who worked my car together at different points, they all deserve recognition.