First time trying out this place & I am happy to say that it was a great experience. Thank you to…read moreChance & Eli for friendly & great service.

This is my second time here! I needed an oil change for one of my Turo fleet cars and Chris…read moreprovided excellent service! He made great under the hood recommendations and got me out in a decent timeframe. He even offered me a good deal on another service so here I am back again! I typically take my vehicles to the dealer to be serviced but I will always use them as an alternate especially if the pricing is competitive! If you are needing a weekend fix or a quick in and out without all the hassle, this is your place! See ya on the next visit.

So let's just say be ready to wait :( the wait was too long for me for a shinny summer day,…read more But on a positive note I was so shocked to see mostly women employees working on the cars for oil changes it so happened to be three women on this day that i visited and all three was under the hoods working good job ladies not scared of that grease. . . This was my first time here they were Not to expensive and not full of folks trying to sell you thing after you come for a simple oil change if you know what i mean ( filters , windshield wipers etc.

this location valvoline gets a 1 star for me. the customer service is good with the 17 point…read moreinspection. But it when it comes to the actual service I question it. After my oil change my windshield wiper fluid has stop working didn't didn't pay attention to it sooner but when I referred a friend to go there after the oil change their windshield wiper fluid wasn't coming out either. he brought it to their attention in time they denied it and also denied his claim he made will not be getting no other service from them. check your fluids before and after coming to this place.

I came in for a simple TPMS reprogramming on one tire -- a service I had already shopped around for…read moreand found quoted at $50 by multiple other shops. I explained exactly what I needed before handing over my keys. The mechanic took my car, came back 15 minutes later, and asked me to pay $120 -- with zero prior discussion about pricing. My issue is not the price itself. My issue is the complete lack of transparency. A basic standard in any service business is to inform the customer of the cost BEFORE doing the work -- not after. I was never given the chance to agree or walk away. That's not a mistake, that's a choice. I only came here because a close mutual friend recommended this shop. That trust made it even more disappointing. I would not return, and I would strongly advise anyone to ask for a written quote upfront before leaving their keys here.

I went there for an oil change but I knew I had been losing oil slowly for the past few weeks. It…read moreturned out to be a bad gasket in my oil pan and they replaced it plus a few other items that needed to be done. Done for a reasonable price and the technician actually took it on a test drive afterwards to make sure it was good. A week later and it's still holding up. A+++

We are very pleased with this location's service, and greatly appreciate their honesty and…read morecourtesy. We feel so lucky to have found such a wonderfully reliable and genuinly friendly business.

This team has been such a pleasure to work with. From communicating with Danielle in the office to…read moreJames & Tim in the shop, along with the other techs. Each person has individually helped me in their own way, with all my questions. I even swung back by to have them give me an opinion, two techs came out. So Valuable! I appreciate you Team Precision. Thank you for always being ready for the work I bring your way!!!!! -Matt Santos

Took my car in for an oil change and they took it right away. I got full synthetic for $50 at least…read more$20 cheaper than most places. They told me it would be 45 minutes which isn't great but reasonable. It actually took 90 minutes. Value is great but customer service is lacking.

Walmart Auto Care in Snellville of Scenic Hwy is top notch. I went for TPMS censor replacement and…read morethey did great job for very small fee. Best price and great service. Shout out to Spencer and his team!! Thanks for your help!! You guys rock!!

Really easy to work with and quality service. Kevin is a good guy and will work with you.read more

From the owner: We offer light, medium and heavy duty towing as well as repair and service all makes and model…read morevehicles. Our industry trained tow truck drivers and vehicle technicians are always professional and provide the highest level of service to ensure our customers have a great experience.

Always helpful and knowledgeable. Upfront with repair costs, willing to see you within a day.read more

Absolutely not how that happened at all !! Your service advisor called and left a voicemail on the…read morecharges he mentioned NONE of the things you mentioned in your email. He only mentioned the one part being not covered. As far as me yelling and hanging the phone up on him, I was in the hospital in the Chaplins office when the conversation took place so your service guy is not being truthful there was no yelling and I didnt hang up in his face. After I approved the repair he called back and said that you guys would not do the repair.

I want to warn people about Pepboys. Two times i went in to this store after recently purchasing…read morefour new tires. I was quoted a price for 285/60/20's and was happy to hear the price. However, when I got my truck back and took a closer look I saw where they put 275/50/20's on my truck. I went back in and two times the guy at the counter was rude and the second time he stayed outside sitting on the sidewalk and wouldn't wait on me. This is an older guy who shouldn't be working around people. My first trip in he was short and kept saying I don't know about everything I asked. The second time he sat outside and completely ignored me. I am so sorry I trusted these guys with my tires. David is better and called me but they want to charge me 850 more to get what I thought I was getting to start with. Needless to say I am pissed. I may not be done with these guys either.

johnathan & jamal are extremely helpful & made sure i was well informed about the issues with my…read morevehicle. they were communicative, & even assisted in my selection of repairs. they advised me on what would be best for my situation as well as the best way to proceed. very great service!

The staff are very professional, courteous and knowledgeable. I receive great service every time. I…read morehighly recommend Jiffy Lube.

I went to this Jiffy Lube location on September 16th for an oil change and tire rotation. This past…read moreweekend, my car began struggling to start, and when I checked my oil, I discovered there was no oil at all in the engine less than two months after service. This is extremely dangerous and shows clear negligence. When I went back to the store to address it, the manager tried to charge me for another oil change instead of taking accountability. The customer service was unprofessional, dismissive, and rude. To make matters worse, during my first visit, the staff openly admitted they had a new team that "didn't know what they were doing." That should have been my first warning. I'm highly disappointed with this experience and will be escalating this matter to corporate. No customer should have to deal with this level of carelessness and disrespect.

4/26/2026 Good afternoon,…read moreI am writing to formally report an unprofessional and uncomfortable experience I had today at your Pep Boys location at 2207 East Main Street, Snellville, GA 30039. I arrived for my scheduled 3:00 PM oil change appointment, though I came an hour early prepared to wait. Upon entering, I was approached by a man in the waiting area who abruptly asked what service I needed. When I inquired if he worked there, he stated that he did not, but that he was "like a resident" there. I later learned his name was Robert Sphinx. I proceeded to the counter where Mr. Albert Tolle assisted me. He informed me that, due to a no-show, my vehicle could be serviced immediately, which I appreciated. After handing over my keys, I returned to the waiting area. While I was seated, Robert began speaking loudly and in a disruptive manner. Shortly after, I overheard him speaking with Mr. Tolle and others about placing a food order. During this interaction, I clearly heard him say multiple times, "You need to get her out of here," and specifically, "She's only getting an oil change." He then walked toward the service area and repeated similar statements to the technician working on my car. At that point, I felt uncomfortable and unwelcome. I approached Mr. Tolle to express my concern and requested to pay in advance so I could leave as soon as my vehicle was ready. His response suggested he was unaware of what I had overheard, which added to my frustration. As a paying customer, I should not have been made to feel dismissed or spoken about in that manner--especially by someone who is not even an employee. I have visited this location several times in the past and chose it again despite passing other Pep Boys locations, based on my previous experiences. Unfortunately, this interaction was both disappointing and unacceptable. I am requesting that this matter be addressed, including clarification of this individual's presence and behavior within your establishment. I would also appreciate a formal apology for the experience. Thank you for your time and attention to this matter. I look forward to your response.

You lost a customer. The front counter rep who I dealt with ended any chance of my doing business…read morewith this Peb Boys location. He argued with me over the meaning of "Next visit" for a 10% off coupon. At first I thought he was kidding but then he was jerking me around and just being an ass. I'm never going to be treated like that ever. So, until he is gone, I'll never go back.