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    Grease Monkey

    5.0 (2 reviews)
    Open 8:00 am - 7:00 pm
    Updated 1 month ago

    Services - Grease Monkey

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    4 More Services

    Auto repairs

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Grease Monkey Photos

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    Stacy T.

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    2 years ago

    Best service in town Terrance is most professional checked all fluids and tires also!

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    Pep Boys

    Pep Boys

    (40 reviews)

    4/26/2026 Good afternoon,…read moreI am writing to formally report an unprofessional and uncomfortable experience I had today at your Pep Boys location at 2207 East Main Street, Snellville, GA 30039. I arrived for my scheduled 3:00 PM oil change appointment, though I came an hour early prepared to wait. Upon entering, I was approached by a man in the waiting area who abruptly asked what service I needed. When I inquired if he worked there, he stated that he did not, but that he was "like a resident" there. I later learned his name was Robert Sphinx. I proceeded to the counter where Mr. Albert Tolle assisted me. He informed me that, due to a no-show, my vehicle could be serviced immediately, which I appreciated. After handing over my keys, I returned to the waiting area. While I was seated, Robert began speaking loudly and in a disruptive manner. Shortly after, I overheard him speaking with Mr. Tolle and others about placing a food order. During this interaction, I clearly heard him say multiple times, "You need to get her out of here," and specifically, "She's only getting an oil change." He then walked toward the service area and repeated similar statements to the technician working on my car. At that point, I felt uncomfortable and unwelcome. I approached Mr. Tolle to express my concern and requested to pay in advance so I could leave as soon as my vehicle was ready. His response suggested he was unaware of what I had overheard, which added to my frustration. As a paying customer, I should not have been made to feel dismissed or spoken about in that manner--especially by someone who is not even an employee. I have visited this location several times in the past and chose it again despite passing other Pep Boys locations, based on my previous experiences. Unfortunately, this interaction was both disappointing and unacceptable. I am requesting that this matter be addressed, including clarification of this individual's presence and behavior within your establishment. I would also appreciate a formal apology for the experience. Thank you for your time and attention to this matter. I look forward to your response.

    You lost a customer. The front counter rep who I dealt with ended any chance of my doing business…read morewith this Peb Boys location. He argued with me over the meaning of "Next visit" for a 10% off coupon. At first I thought he was kidding but then he was jerking me around and just being an ass. I'm never going to be treated like that ever. So, until he is gone, I'll never go back.

    Grease Monkey - oilchange - Updated June 2026

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