Did not get to use their service. However, their customer service in terms of getting me the info I…read moreneeded to be successful in my brake repair need was impeccable. Very knowledgeable people and accommodating to their customers.

Laynna and Manny are hardworking, honest, and highly skilled mechanics. Their pricing is very…read morereasonable and affordable. They even came to our home in Albany, GA two hours away to replace the brakes, shocks, struts, on our truck, brakes on our car and fix to adjust the windshield wipers on our SUV. Yes, three vehicles and did an OUTSTANDING JOB! I would absolutely recommend them to anyone looking for reliable auto repair. If you're tired of big chain shops and dealerships overcharging, and want to support a small business, look no further than L&M Absolute Repair! I highly recommend them!

Awesome people and did a fantastic job and fast. I definitely recommend them and will use them…read moreagain.

My car was serviced carefully, and the overall experience was positive. The only issue was the…read moreextended service time.

Nice guy! He replaced my secondary water pump and auxiliary pump which was the only code on my car…read moreprior to him working on it. He also gave me a fair price. However, shortly after, a new code popped up my MAF sensor was malfunctioning. I'm concerned he may not have reassembled everything correctly, or he might have accidentally hit another part of the engine possibly the MAF sensor itself.

Brandon is a delightful young man, very polite. He agreed to come out to repair our daughter car…read moreafter she was involved in a hit and run accident. He communicated effectively and arrived in a reasonable amount of time. He seemed to struggle a bit. We noticed him checking his phone often and we wondered if he was watching videos to try and learn how to do the job. We think the request may have been outside of his scope of practice. He was unable to make the repairs or provide an assessment. We ended up taking the car to a shop the next day. We think Brandon would be good for small task/ basic repairs. Nevertheless we compensated him for his time.

Everything i could ask for they delivered. My entire muffler and tail pipe fell off and they were…read moreable to do it same day. Very well priced as well. Will come back in future if needed. Owner was also very nice and helpful.

They answer the phone when you call…read more Were very willing to help regarding the situation I called in about. The only issue was that I felt they took too long to come out. I ended up cancelling the request, and going with a different company that was a little closer in proximity because even though I called both companies at the same time, the other arrived before this one. All in all, the distance hindered the use of their service.

This is truly an amazing repair shop. I have used them several times over the last few years and…read moretheir quality is superb. I typically go to the dealership for basic oil change and tire rotation because they are faster and have a better discount plan. After the dealership gives me a list of all of the repairs, I then take the list to Service 1st For service. Their prices are much more reasonable, and the service is always better than the dealership. I highly recommend them and have sent multiple people to them for repairs. The service advisor, Temara is very knowledgeable and patient. She gives detailed explanations of the work and the priority of the service needed. She uses Carfax for a service history and is able to give you a pricing plan so that you can prioritize your payments. Also Tamera has been extremely helpful, giving advice on used vehicles that I've purchased and it's service history. All women in particular should feel very confident with this repair shop. I would score them a five on problem solving, professionalism, and quality of work. Their address is 2258 Lithonia Industrial Blvd Lithonia GA 30058. (770) 484-4905

I was a regular customer but last time I took my car in for engine light on. they kept my car from…read moreNov 2023-Nov 2024. 1 yr. they brought my car to my house and I discovered the passenger door had been damaged, the car was filthy inside/dirty outside. they drove it to my house cause they said they wanted to wash but they lied. they deceived me by not telling me I car was damaged. after having my car a whole year the engine light was on when I drove it for the first time the day after they brought it to my house. they deserve to be sued.

I came in for a simple TPMS reprogramming on one tire -- a service I had already shopped around for…read moreand found quoted at $50 by multiple other shops. I explained exactly what I needed before handing over my keys. The mechanic took my car, came back 15 minutes later, and asked me to pay $120 -- with zero prior discussion about pricing. My issue is not the price itself. My issue is the complete lack of transparency. A basic standard in any service business is to inform the customer of the cost BEFORE doing the work -- not after. I was never given the chance to agree or walk away. That's not a mistake, that's a choice. I only came here because a close mutual friend recommended this shop. That trust made it even more disappointing. I would not return, and I would strongly advise anyone to ask for a written quote upfront before leaving their keys here.

I went there for an oil change but I knew I had been losing oil slowly for the past few weeks. It…read moreturned out to be a bad gasket in my oil pan and they replaced it plus a few other items that needed to be done. Done for a reasonable price and the technician actually took it on a test drive afterwards to make sure it was good. A week later and it's still holding up. A+++

Friendly, professional service. Service is prompt. Estimates were honest, very trustworthy. Would…read moredefinitely recommend!!

The BEST experience with a mechanic EVER. Very knowledgeable and HONEST !!!! I read their ratings…read moreand I can see they were TRUE!!!