Very unsatisfied and unprofessional experience. Mike the owner had what he called a foreman come out to provide what I understood to be a quote. Instead, I was charged $450 for what he later called an "emergency repair," despite the work taking approximately 15 minutes. When I requested an itemized bill with material and labor costs, he refused to provide one. He then threatened to place a lien on my home, even though I never signed a contract or authorized emergency work. Communication was poor, questions were not answered in a timely manner, and the situation felt retaliatory after I chose to move forward with a more reputable company. This behavior was unprofessional and unacceptable. I will be reporting this conduct. Save your time and money and hire a professional who is honest, transparent, and respectful. read more

I've used Mike for several jobs now and appreciate the reliable service and quality work that his guys do. Would recommend without reservation. read more

Finally rained in southern Cal , no leaks from our newly installed roof . Thank you Great American Roofing company

Mike and his crew are the best team around. We had a roof leak on our home and his crew and him came out in the rain to make the repairs. On top of repairing the shingles they even fixed some flashing around the fireplace that I did not even know needed repair. I appreciated the honesty and professionalism they provided while completing the job. It literally was an emergency situation and they were there to help. Much appreciated. read more

Mike came highly recommended to us and now we understand why. We have had issues with our roof leaking for years. Mike came out to access our situation, gave us an estimate quickly and had his team on our roof within days. The work they did is impeccable and we couldn't be happier. They did patch work on the edges of our flat roof, they resealed around our chimney, and silicone coated our entire roof! They even fixed our water damaged fascia boards. Now our roof looks better than when it was brand new. Mike and his team are very professional and we couldn't be more pleased with the project. The price was very reasonable for the exceptional work that was done. Thank you Great American Roofing! read more

I had a small roofing job in San Pedro and wanted someone local to do the work. The motor for the exhaust fan on the roof of our garage burned out with age. I called Mike Collins at Great American and without hesitation he said that they could do that. He came out, took a look, told me right away how they were going to do it and about how much it would cost. Shortly after, he and a couple of his crew came to get started, he lined them out on the job and then went himself to get a replacement fan unit. In a couple of hours it was all done. Fan installed and the base properly tarred onto the roof, waste and old fan collected, and debris swept up from inside the garage. The men were competent and professional, very polite. Totally satisfied customers here. We found GA Roofing on Yelp and highly recommend that you seek them out for your roofing needs in the SP area. Five Stars. read more

We chose Great American Roofing through a referral, Mike was communicative, provided a detailed estimate and was lower than other estimates. They were truly dedicated to completing our new roof and the crew was fast, efficient and clean. Mike is a real problem solver, providing reasonable solutions to problems that arise (there are almost always unforeseen issues that arise whenever you replace or upgrade something on your house) and Mike was prepared and able to address them. He pointed out how our DirecTV antennae had been improperly lag bolted to our roof and provided the information to have DirecTV to come out and properly relocate it, while repairing the damage they caused. They were fast, showed up on time and were very thorough with every step. We are very happy with GAR, and have already referred them to several friends and family. read more

Just replaced the roof on our San Pedro rental house (deemed uninsurable without a new roof), so we were in a time crunch. Mike gave us a reasonable estimate, and was very thorough in explaining how to safeguard valuables (fancy car in the garage, some breakable artwork on the walls) during the process. Fit us in to his very busy schedule (tricky since our renters had a vacation to factor in). Great communication throughout the process, and the result looks just right! We highly recommend Mike Collins and Great American! read more

Fit us in right before the rain and we couldn't be more thankful! They were reliable and honest. Helped us make informed decisions and we could trust them every step of the way. Highly recommend! read more

We have needed a new roof for quite some time now. We chose Great American Roofing. Can I just say that they were amazing! From start to finish and our roof was alot of work. The owner was awesome and the workers were too. Very polite. The roof turned out amazing and they cleaned up everything after. I will recommend them over and over. Thanks Great American Roofing!! #1 in my book. read more

Earlier today, I was flying my drone in my alleyway. As a new owner of this drone, I was practicing my piloting skills at low altitudes, perfecting my maneuvering skills. After 5 minutes of flawless flight time, I decided to not only fly at higher altitudes, but put my drone into high speed racing mode. Nothing could possibly go wrong... With the drone wizzing high above, showing me a beautiful picturesque San Pedro view on the app, the wind picked up and I started to lose control. I frantically tried to regain control, moving my thumbs on the controller at faster speeds than the drone. I ended up crash landing on the roof of my building, the drone app showing me crystal clear 1080p video of my drone upside down. I called 3+ roofing companies, asking for help. Some were too busy to help, others laughed and said good luck. That's when I called Great American Roofing. Mike picked up and I told him my story. He laughed, in the friendliest most sympathetic way, and went out of his way to drive to my place and help retrieve the drone! Mike is a great guy and I guarantee that if you need actual roofing services, you won't be let down. His character, and willingness to help, is a reflection of his work ethic! Highly recommend for drone rescue or roof services! read more

I recently moved to a new home in Palos Verdes that was built in 1961. Our purchase inspection revealed a few broken tiles. But what is worse is that while in the course of fixing up the home, we realized that the 4 bathroom vents vented nowhere. They just vented the smelly moist air into the attic! Our electricians would not penetrate the roof since it was ceramic so I needed a roofer to create 4 vent holes with flashing and ductwork so that the fans would vent out of the house. Mike Collins came within 20 minutes of my call and gave me a quick estimate. He was honest to a fault, gave me my options, and gave me a quote. He had his guys over in 2 days to start and they finished everything in 2 days. Vent holes, broken tile replacements. He even credited me $300 because his guys made a small error of using 4" ducting instead of 6" ducting. Which they corrected right away. This is how a company should be run - honesty first. Love Mike and his crew and we'll be using him in the future when we install our solar panels and make modifications to our roof. read more

Our experience with Mike and Great American roofing was great. Mike was very responsive to calls and inquiries. He was also very flexible with timing to fit my schedule. His crew was great - very respectful of my property, and did a superb job on my large, and very complex roof. They did everything that was required, but did not try to do more (and charge more) than necessary. I'm very pleased with them, and would highly recommend them. I will be calling them again for my gutters. My neighbors even came by to tell me that the crew was courteous and cleaned up the little mess that strayed from my property. She even came by to offer them something to eat. I couldn't ask for more. Very pleased. read more

We had Mike Collins come out to PBC to check on our office roof. During the rains we discovered a roof leak. He inspected the roof was a super nice guy and honest. He took a look and realized it was a minor issue that our maintenance guy could handle! We would not hesitate to contact Mike again in the future! Thank you Mike! read more

I am just not sure what happened here. I called, the guy came to my house a couple of days later and gave me a bid. There was no haggling, and an agreement was made to return the following week. 2 weeks later, I called back, just asking for an update...no answer. Same drill for 2 more weeks, called, left message, no return call. I'm OK if they just tell me the jobs too small, they're too busy, or he just did not like me. But shouldn't I get the courtesy of an answer? It's just rude and unprofessional, and I don't understand, after all the great reviews, why me? I was nice, I didn't try to beat him over the price. I just said thank you, see you next week. Hope your experience is better than mine. read more

Attractive, top-notch roofing. Price below other 6 companies quoted. Rapid, clear, friendly, courteous follow-up and communication. Look forward to hiring Mike Collins and his firm again for future projects. read more

We got really lucky when searching for a roofer for our rental property. We reached out to our local community FB page & everyone said Mike Collins. The gentleman was on vacation, still made an effort to contact us. Protocol dictates getting more than one estimate & we did. The charm & professionalism that Mike exudes let us to selecting him. He doesn't just do the work, he walks you through it. When it came to the work itself his workers where extremely kind, professional & neat. They worked with very little words, yet in sequence. This is our second full on roof renovation, first time with GA Roofers, the quality & cleanliness they performed is top notch. Roof repair is an investment, Mike & his company truly do the most to protect your investment. Two weeks after they completed the job, it rained. Thanksgiving 2019 brought a lot of rain. For once in over a year, us and our tenants got to enjoy it. We highly recommend this company. read more

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I had an excellent experience with Mike Collins and his team at Great American Roofing. Some tiles on my garage were ripped up during a recent storm and I only had less than a week to get it fixed before the next storm was gonna hit. I reached out through Nextdoor and several people recommended Mike. I call him and 2 other companies on a Thurs. Mike was at my house the same day to look at the roof. He sent me pictures the same day and I had the quote that weekend and he began work, on time, that Monday. The job was finished Tuesday afternoon, the storm hit Thursday and then another storm a week later and I have had no leaks what so ever. The 2nd company I called never returned my call. And the 3rd company called me on Monday and said they could come out to give me a quote on Thursday (the day the 2nd storm was expected). Mike answered all my calls promptly and in the detail that I requested. He even provided me with a letter for the insurance company that was exactly what they needed. ("Wind damage" was covered!) When I called Mike to request the quote I told him we might need a whole new roof (many companies would just agree and give me a quote for a whole new roof). Mike said we did not need a whole roof - just the garage. How refreshing it is to deal with an honest person who does not try to sell you something you do not need! I had an excellent experience with Mike and would highly recommend him to anyone needing roof work done. read more

Mike installed our tile roof and three years later an aggressive inspector representing the buyer of our home walked on the tiles (a definite No-No) and broken several. Mike and his crew swung into action and cleared all the deficiencies, including adding a new birdcage over the chimney--all in the same day and very reasonably. I highly-recommend Great American--they care deeply about satisfying the customer!! read more

I called GAR Co to get second quote after another roofing Co said I had a spot developing up there that needed repairing. That first quote was to the tune of $550. Well, thank goodness I was lucky enough to find Mike, he came around and had a look and said there was no way there was a big repair needed, in fact, he was so incensed that someone could mislead me like that he sent one of his guys over the next day to repair the spot at NO CHARGE! He said tho' my roof may need some work down the road, for now it was in pretty good shape and I was a long way from getting any leaks. He advised I cut back the trees to keep the raccoons from getting up there and clawing at the shingles. He also advised I get the pile of leaves off the roof too, to stop any water pooling up there, which I did right away before the rain came. Boy, was I grateful for Mike! So, my next review will be to expose the rip off artist who wanted my $550 for repairing a small area that GAR did gratis and in a jiffy. (Stay away from John Day General Contractor and don't let his charm fool you!) From this experience, I will highly recommend GAR and Mike for his complete honesty. It's refreshing to know there are some good guys out there in this dog eat dog world. I could have paid heavily for not getting a second opinion. His help was invaluable. He's at the top of my list! And thanks to the worker who came over and did the job! Amazing! Moral of the story, GET YOUR 3 QUOTES before you make a decision! Thanks Mike! read more

My husband and I were going to put our own gutters on, you know, the pre-fabricated plastic ones you buy at the big box store. Then we started thinking, do we want all of those seams all around our garage? That's when we decided to do some research and called, based on other Yelp reviews. Mike, the owner, came out, gave us a price, which was VERY reasonable, and said he could install them the very next week. Well, they were installed today and they are GORGEOUS! Completely seamless and perfectly installed. My husband and I couldn't be happier and highly recommend this company to anyone looking for gutters done right at a very fair price! read more

These guys and Rick are going to RIP YOU OFF! Read all the reviews, half of them are posted scams, the other half are from customer's who have been ripped off. I am a contractor who has worked for them. They don't pay their bills!!! They owe me over $8000 they told me for 3 weeks my check, 90 days past due was in the mail. No one answers the phones, and most of their numbers are disconnected. I think they may be out of business but if not...DO NOT USE THEM !!! read more

Outstanding work. Roof looks great. Most impressed by crew professionalism. Respective of neighbors. No excessive noise etc. Thorough cleanup each day. read more

My experience with them was one rudeness and neglect. I called and left multiple phone and text messages about a leak and not one of them was ever returned. I'm glad the folks who have written positive reviews of this company had a good results but because of their discourteous and unprofessional behavior I never had a chance to find out. If you're in need of fast help I recommend you try elsewhere. read more

Mike did a great job repairing my Spanish clay tile roof. He is extremely reasonable, honest and straightforward. He also does "project management," which is similar to functioning as a general contractor. I want him to quote on some tile work in one of my bathrooms as well. read more

Mike was prompt and quick to respond and answer any question I had. His quality of work is top notch and will recommend his company to anyone in need of roof work. Price is very reasonable considering the competition. Thank you Mike :) read more

I needed some minor repairs done on my roof and I got an outrageous estimate that seemed like a complete ripoff from a different roofer. When I spoke to Mike, he right away made an impression like a squared away guy that gets it, and I knew he was the guy I was looking for. He completed required repairs at a fraction of the price quoted buy another BS roofer, and I couldn't be happier. I know who to call for future roof repairs! read more

Great American Roofing and Rain Gutters did an outstanding job with our roof and rain gutters. The roof looks beautiful and the rain gutters look seamless. It feels great knowing that I know they did a great job. read more

I had a small section on my roof and eve that appeared to be an issue. Mike came out to take a look and offered a very simple and easy fix to it that I was able to do on my own. He knew I had no idea what I was looking at and could have suggested a costly and unnecessary fix - instead he was upfront and honest about it. I won't hesitate to use Great American Roofing when it's time to replace my current roof. read more

The News Media was warning everyone that there was a big storm coming and going to last a week. Then I suddenly heard something crawling around in my attic. Turns out it was a squirrel who made a hole in my roof looking for a place to hibernate during the storm, namely my attic. So I needed that area repaired as well as other areas that needed some tiles replaced. I called three other roofing companies and there was a two to three month wait. Mike from Great American Roofing was there the same day I called! Job done in one day! Whether if it rains or not I can live in peace of mind now. Thanks Mike! read more

What service! What a great price! But the bottom line is how the job was done. Mike Collins is a true professional in every aspect of his work. I talked to a few other contractors around town, first of all they acted as if I just fell off the turnip truck, not so with Mr. Collins. He saw to it that the roof on my apartment building got done before the storm came in.my tenants called me to say thanks for hiring him ,and that he completely cleaned everything up when the job was done.Do I recommend great American and Mike Collins YES! Diane Millie Rancho Palos Verdes and San Pedro read more

Great American is top notch! I've working with several businesses, contractors, day laborers, etc over the years. These are the only guys I've come accross that tell you exactly what they're gonna do and then DO IT, ON TIME and ON BUDGET! I've used them for both Business and Residential and they don't disappoint. read more

Great American did an amazing job on our roof ! The team was very professional, on time, and on budget! Great pricing and great quality work. I will definitely recommend to all friends and family looking for a roofing contractor. read more

Couple of the roof tiles flew off and broke during the last storm. Mike was able to give me a very fast estimate and replace the broken tiles promptly and very cost-effectively. He was very responsive, fast and reasonable. I highly recommend Great American for your roofing needs. read more

Professional work at a fair price, with customer service beyond compare. I had the misfortune of buying a house with a "brand new roof" and gorgeous vaulted stained wood ceilings that hid the fact there was no ceiling insulation. After 4 years of suffering 100 degree temperatures all summer and 50 degree temperatures all winter (indoors!), plus outrageous heating and cooling bills to compensate, we were desperate. My doctor told me I was dehydrated and asked if I was doing hot yoga or spending too much time in a sauna. Everyone in the house was mad at each other due to the stress of the extreme temperatures and prospect of an expensive re-roof. I do insanely thorough vetting on any big ticket expenditure, and this was no different: I got quotes from 8 roofers and spoke to friends, family and complete strangers about their recent roof work. I heard horror stores about other companies's workmanship and attitudes, so I spent over 14 months trying to find someone I felt I could trust at a price I could stomach. Enter Mike Collins and Great American Roofing. Mike and his crew figured how how to best address my very unique roofing issue, and completed the job on time, on budget, and with no hassles. After the job was finished, the same interior roof beams that measured a temperature of well over 130 degrees in summer now came in at 85 degrees; my electricity bill was reduced by 70% a month; I no longer want to dismember my AC guy because I realized the AC works when coupled with a professionally-installed roof. I didn't just get a new roof in this transaction: I essentially got a new house and a new lease on life. Mike Collins is a magician. Give him your business. read more

Mike from Great American Roofing is an outstanding business man. After reviewing some small issues that appeared on our home inspection report, he instructed my husband where to buy the materials and how to fix the issue himself. He came over to give an estimate within an hour of being called, and did not take a dime for the transaction. We were absolutely blown away by his knowledge of how to repair it and willingness to teach! It is an awesome thing to find a business that is solely dedicated to helping its community, and not prioritizing the dollar. Thank you so much Mike and Great American Roofing! read more

Just happened to meet Mike at a local roofing supply company and he very generously provided detailed instructions on how I can fix my roof myself. Even offered to have me call him while I was doing the work for step by step instructions- no charge. Who does that ??? read more

I called GAR to get a third estimate because money as well as quality was a factor. Not only was the estimate less but the quality of work was superior. Mike took the time to meet with me and go over the estimate to make sure I understood what I was getting. He took the time to make sure my garage didn't get messed up because he was doing the roof above my garage and if he didn't put plastic down to protect all my stuff it would have been a big clean up project for me. He finished the work on time and went beyond the estimate to fix my rain gutter which was not installed properly the first time. You will be happy with GAR. Mike stands behind his work and his estimate. read more