If you think the service and merch is bad, imagine how they do their employees. They do their best…read morebut half the time they don't have what they need to work with anyway. For the ones who mess up, they don't reprimand and HR is a joke. This place is useless.

Received wrong size on an order. Returned as per their antiquated process. Requested refund…read moretwice, the second time being assured my return had been received at their warehouse and my refund would be processed in 7-10 days. Waited 3 weeks before asking a third time about the refund only to be asked again for the return tracking number. Dealt with a different person every time and they appear not to have a system capable of tracking returns and customer service requests. Tired of being run around trying to get my money back.

DO NOT BUY FROM THIS COMPANY…read more They say in stock and what they really mean is they can order it from the manufacturer the same as you. I waited 5 days for my order status to change to shipped before calling. I was told they didn't actually have it in stock that they were ordering it from the manufacturer that shows it on back order. The price was the same as what the manufacturer was selling it on their web site but in stock. Just be honest and say you don't have it in stock, and that it is on back order from the manufacturer. That as soon as you receive a shipment from them you will notify me so I can pay for it then or try and go find it somewhere else. YOU CAN NOT CHARGE A RESTOCKING FEE ON SOMETHING YOU NEVER HAD

I have been there a few times and the first time I went to get my arrows cut and I wanted to put…read morered and white fletches the older gentlemen looked annoyed I was there and said he ddnt have white ones. So I went over there to the aisle and saw them plain as day no way he could've missed it. Then he cut my brand new arrows all different lengths and when I put my broad head on it hit my riser and I had told him what length I was and all the info he needed and he still got it wrong. This all happened a few years ago. I gave them another try since I was in the area and when me and my wife went in no one said a a word to us and I was in there for a little while looking for a bow accessories and not a single employee came to see if we needed help. So needless to say won't be ever going back. Nice shop but horrible customer service

Very cute new coffee shop! They have a small lot and plentiful Brightleaf parking across the street…read more(although you do have to pay for that lot, and they aren't able to validate since they aren't technically part of Brightleaf). I got an iced decaf americano with vanilla, which was delicious and came in a glass since they knew I was sticking around. They have a lot of seating and the whole place feels bright, airy, open and clean. They also have a cute store on the left hand side of the space that sells outdoor clothing, shoes and gear. A welcome addition to the area!

It took me more than a year of coming here to write a review for Yonderlust, mostly because I'm…read moresurprised by how much this place grew on me. Yonderlust is more than just a coffee shop--it's one of those spaces where you can easily spend an entire afternoon without realizing how much time has passed. It's a fantastic study and work spot: a mix of table sizes, plenty of outlets, and a relatively quiet, calm environment that makes it easy to settle in. It has solid coffee: Drinks here are consistently pretty good. I usually go for their Campfire Latte (a signature for a reason) or whatever seasonal syrup they're featuring, and their matcha latte is reliable too. It has actual, warm food: simple but satisfying sandwiches with enough variety to make for a perfect study snack or light lunch. I am often disappointed when coffee shops only offer cold pastries. It has entertainment: I love taking a quick study break to browse the shop's outdoor gear and clothing; it honestly feels a little like being transported to the West Coast for a moment (give me some Oregan vibes!). Service has always been quick and friendly. I wouldn't say any single thing here is the best in Durham--but together, it is special! There are many days when I find myself craving a few cozy hours at Yonderlust, followed by a quick dessert next door at Rose's.

Went in for the first time today. Staff was very friendly, Ethan was especially knowledgeable and…read morewent above and beyond to help my friends and I find the perfect shoes!

I was in a bind today and needed to find a fish scale. I work across the street and decided to see…read moreif they'd have any. They didn't, but were great in directing me to a shop that was able to fill my needs about 10mins away. They have a HUGE selection of Patagonia goods as well as camping/living essentials like Yeti tumblers. I found the better sweater in the color I'd been eyeing for a while and was able to get it! All the brands that I saw are QUALITY stuff- brands that stand behind their goods when life happens. Lots of great outerwear options whether you're hiking a trail or just down Franklin St. Really great and friendly staff. Will definitely be back to browse more.

Fantastic service and extremely knowledgeable technicians! It's great to have a local bike shop…read morewith opinions you can trust!

David and the guys at Rivermill Cycles are lifesavers. They did a fantastic job getting me the…read moreparts I need and I was super stoked when I met them because they weren't just in it for the sale. They actually care about cycling and cyclists and are happy to not only get what you need but explain exactly why you need it. And if you don't need it they won't mince words for an extra buck. They will tell you that you don't need it. Coming here is an easy choice for vets and newcomers alike.

Linda and Dennis are a joy to work with. They came out to the barn twice to fit a saddle for my…read morehard to fit horse (17h ISH with very high withers). Dennis was able help me make a decision on the used saddle I bought (out of 6 I had on trial). Once I bought the saddle he came back and made adjustments to my half pad to create the best possible fit for my horse. A few months later when the bottom of the flaps on my saddle started rolling up due to wear and tear I worked with Linda and Dennis to fix it. He suggested a wear strip along the bottom of the flap to fix the stitching that had worn away and prevent the same issue from happening again. His craftsmanship is beautiful. The leather matches so well you can't even tell it's not original to the saddle. He also fixed a small tear where the panel meets the underside of the pommel. Linda does all the scheduling/ phone calls and is a pleasure to work with. She made the process so easy and made sure I was comfortable with the changes to my saddle; even suggesting I come out and see a similar fix he did on another saddle before making my decision.