May 23 at 3 pm, Roy helped us making the transaction a very pleasant one, he was friendly, funny,…read moreknowledgeable, easy to talk to and made the experience an awesome one. Thank you. Great helmet week sale event Everyone there were very friendly.

They do an amazing job changing tires. I highly recommend and you won't be sorry if you give them a…read moreshot

Here is the short story: The courtesy and kindness of the staff at Anderson Powersports in Reno…read moregiven to my husband, Bob, compels me to share our appreciation. Anderson performs its work with high professional standards and treats customers with exceptional service. We highly recommend Anderson Powersports! For those of you interested, here is the rest of the story: Since his original purchase, my Bob has taken his RZR side-by-side to Anderson for customized upgrades and extra bells and whistles. Just prior to our 2-week departure for a backcountry vacation with family, Bob picked up the RZR from Anderson after they had installed some new wiring and audio upgrades. Even though the RZR worked at Anderson and was unloaded at our home, on the day of our departure, it would not start. Figuring Anderson had failed to properly connect all wiring components, Bob became sooooo irate! The RZR doesn't work, he can't even load it up onto the trailer to bring it back to Anderson AND we are now delayed in meeting our family. When he telephoned the good folks at Anderson, they quickly made arrangements to send two members of the crew to our home (almost 20 miles away!). They arrived with tools plus the plan to physically push the RZR up on the trailer if they couldn't immediately solve the problem. Fortunately, Redmond got in the driver's seat and IMMEDIATELY started up the RZR to a sweet purr. What was the problem??? My husband did not have THE GEAR IN PARK! Bob was beyond embarrassed and couldn't apologize enough for his gruff, accusatory remarks. The guys shook his hand, told us, "We hope your trip goes well," and EVEN REFUSED to take payment for their house call. Who do you know that treats their customers so well? I only know of Anderson Powersports in Reno!

I walked into their Showroom today a little before 1:00pm. I was the only customer in the store. I…read morewas interested in the Indian Pursuit, a $40,000 motorcycle. I spent about 10 minutes in the shop. I sat on the bike & I took pictures of the bike. At no point did anyone approach me & offer to help me. This was not a good first experience with this dealership.

I love this shop! The staff always make me feel comfortable, take the time to answer all of my…read morequestions, and help educate me on the best options for my bike. Their prices are very competitive, and they always get the work done quickly without sacrificing quality. I highly recommend them to anyone looking for honest, knowledgeable, and efficient service!

Charged for parts that were not installed: turn signal switch installed and charged for a complete…read moreassembly. Technician named Stryker is not an honest person.

After a disastrous experience at Power Sports I was told I should try Moto Source by someone that…read moreraces. I had just purchased a one year old KTM and wanted someone to go through the bike. I was happy from the very minute I walked in, Rich gave me his full attention, and we came up with a list of items to check. Communications with the shop was excellent, they called me when they had an issue and gave me recommendations to resolve the issue. Such a pleasure to work with these people, I'd highly recommend MOTO SOURCE.

Rich, and Aiden, at Moto Source are the best, I dropped off…read moremy Kawasaki KFX 450 R, with a couple difficult problems. that were definitely hard to track down. These guys are awesome, they never give up on my quad or me, and always kept me up-to-date and answered any concerns or questions that I had. they definitely treat you like family, and are very professional and trustworthy. They got my quad up and running. Highly recommend Rich, and the team at Moto Source. Thanks again Rich.

I bought valve covers. During installation, one broke, at the stamping bend, near a bolt hole…read more I'm sure I didn't over tourqe it, as it was less than 5 foot pounds, but it really looks like it was human error, over tightening, during installation. Summit took my word and sent me a replacement. They also gave me a discount on the gasket as my old one was wrecked in the corse of dealing with the defective valve cover.

Summit Racing - A Masterclass in Inefficiency…read more I walked into Summit Racing expecting a quick visit. What I got was a full-blown endurance test of patience. It started with a door greeter--clearly physically limited, yet insistent on escorting me to the product instead of just pointing. While I appreciate the effort, that move eliminates any chance I might browse for additional items. I grabbed what I came for and realized I needed one more inexpensive part--about $7. I asked an employee where to find it, and instead of helping, she just pointed to a line of 10 people. So I waited. When I got to the register, the guy behind it was slouched in a chair, resting his head on the counter like he was about to nap. He scanned my product and said it was all set. I asked where to pick it up, and he pointed me to another line--this one about 15 people deep. I waited again. Finally, I got to the front, the guy rang up my items, handed me a bag... and my $7 item wasn't in it. When I asked, he pointed to another line to stand in to get it. So back in line I went--for the third time. Fifteen more minutes pass. One poor guy is pulling orders while three others stand at the register chatting and doing absolutely nothing. When the orders come out, mine is clearly one of them--just a small part. The customer in front of me wants to open his boxes, check fitment, color, function, maybe even alignment with the stars. I politely ask if I can just grab my tiny part and go. The staff says, "No. You must wait." So I did--seven more minutes--because policies apparently matter more than people. This entire system is broken. Unnecessarily complicated, painfully slow, and staffed by people who don't seem to care if you ever come back. Spoiler: I won't. Summit Racing, you've lost a customer. And I honestly have no idea how you're still in business with a setup like this.

My newish Beta was feeling underwhelming, hard starting and a bit flat. Their mechanics had the…read moreknowledge to wake it up and turn my frown upside-down.

Just FYI for any BMW motorcycle owners out there, Sierra BMW Motorcycles, a business that was the…read moreto-to BMW dealership and service center in Reno for many years, is no longer in business, and it now the location of some sort of dirt bike operation. Not that anybody really cares, but I just want to express my frustration at the complete disregard the old Sierra BMW had for its long-standing customers such as myself. Any business that had even a minimal level of professionalism would have let their existing customer base know they were going out of business, but they didn't bother, which shows clearly sort of low life business people they turned out to be.

JB is awesome, he knows his vintage bikes, my CBX is getting ship-shape with help from Ace. The…read moremost unearthly sounds burble from 6 cylinders, and smooth as can be.

Got to be honest very disappointed. They had my 82 Yamaha for more than 5 weeks because the…read morecarburetor was clogged and needed to be rebuilt. When I got it back the idle was set completely wrong and would not even idle. And you can see by the video cylinder number 4 is flooding out and won't even run otherwise I couldn't keep my hand on the exhaust pipe (2 days after I brought it home) I called and talked to them, they said something else must have got in there and clogged it because it was running fine when you took it (it really wasn't) .By Talking to them I gave them a chance to fix this, but they did not. I'm a decent mechanic myself but did not want to buy the Carbtune Pro to sync all 4 carbs, along with a ColorTone Plug,my thinking was to have them rebuild & sync them for the $1,000 instead of buying the 2 repair tools that cost me $600 . I've purchased these tools now & Working with the admin of XJ pages to diagnose & correct these problems. Instead of 40 mpg right it now gets 17 mpgs. I gave your shop a chance to fix this because you did not repair this correctly, but you guys balked at this offer. When & if I can repair what you guys did, you will be hearing from me.

I've been going to RMS since they opened in 1996. Ziggy and the crew have always taken good care of…read moreme and done the best they can.

We took our quad and dirt bike in and although it did take almost a month to get them back and…read morefixed- they did a great job. We can finally ride our bike and my daughter has her quad back so thank you Reno motor sports. We will be back in soon for some oil!