It's all about customer service. Jill, the CS manager at the Lawrence store went out of her way to…read morebe helpful, friendly, and informative about upcoming sales, current store bargains etc. She then gave me an additional 20% discount on my already sale priced items which all totaled saved me $100! She clearly loved being able to make my day and I left there happy not just because I saved so much, but because Jill made me feel so welcomed and important.

Well, let me first say that I'm not a sporting type person. When I was a kid I used to play…read moreintramural basketball that's probably the closest I've ever come to being an athlete. Through the years I used to watch NBA championships and NFL Super Bowls that's it. The road the teams took to get there, I never really followed those roads I just always tune in for the finale's. That being said, the Kansas City chiefs won their third championship yesterday and I was very proud of them because I know how hard they worked for that. Due to this I wanted to purchase a jersey to commemorate their accomplishment. I looked online to see if there was a Dick's Sporting Goods near me and to my surprise it was one very close. So I came to this location 30 minutes after they opened for the day. I have never shopped at a Dick's Sporting Goods store before, so everything that I seen was new and fresh to my eyes. As I enter the store they had a huge sign stating that there was no discrimination allowed in the store and that everyone is welcome. I know that this sign clearly catered to the LGBTQ community and not necessarily to someone like me. I walked further in and immediately I saw the rows and rows of chief memorabilia and gear laid out for customers to pick and choose to their hearts content what they wanted to parade on their bodies or in their cars. As I went through row after row, I kept seeing the sizes of S, M, L, and XL. There were no plus sizes of any kind. Now of course it would be a Health nuts utopia to actually believe that every fan of the Kansas City chiefs was an extra large sized person or smaller. But if any of you have ever been to a game and looked at those people in those stands the majority of the people up there are from the flabby family to which I am a member. So as I rummaged through all of these shirts, hoodies and jackets and saw nothing that I could wear , I became more angry at the sign that I saw as I entered the store. How can you say that you don't discriminate when you know there are people of plus size that are Chiefs fans and you don't have anything to accommodate them. But I decided that I was shopping for my love of the team, not my love of the store. So as I wandered to the front of the store, I saw a table of chief gear and found a beautiful authentic Chiefs Tumblr and decided to purchase that. When I came to the register the lady actually had the audacity to ask me if I found everything that I wanted. I bluntly said, "no, because you have nothing here that accommodates people of my size. I guess fat people can't be fans" I must admit that she was quick to apologize, quick to assure me that more shipments would be coming in and to call before I come and they would surely try to hold a jersey for me so that I could purchase one. She did make an attempt to correct the situation as best she could and although I thanked her for being nice and I can appreciate the apology, in my mind it wouldn't even be necessary if they had thought of people like me in the first place. Her actions to try to correct it is sort of an afterthought of the company. I can't blame her for doing her job but I can blame the actual company for not making sure that they ordered sizes to accommodate all fans of the Chiefs. And the reason I know that they could've done this is that when I left dicks sporting good, I came home went online to fanatic.com and found a championship jersey in my size and placed my order. Brick and mortar stores need to really stop and think about why they are losing customers at an alarming rate. It's all about the customers and being sure that you have the supply and demand to meet the customers need. When you don't care enough to meet the needs of the customers, the customer will take their need to someone who can, which is what I did. So I guess when it gets down to it if you are thin, petite and athletic , This is the store for you. They will have everything to meet your desires. But if you're a person that carries on just a little extra weight, you might want to take your business somewhere else

Prices are WAY too high. I took my old army gear to donate some place else because this place has…read moreso much surplus that they can't even sell what they have. Another place that would sell them for a way cheaper price. if they aren't paying me for my donations, then why the hell are their prices "ridiculously" high!!??!

Supports MAGA. I've…read morebeen shopping at Mickey's since I was a Cub Scout. 35 years or so. Have purchased everything under the sun there: socks, boots, clothing, camping gear. On my most recent visit, however, I was dismayed to see MAGA hats on the shelf, and the owner walking around with a big Trump patch sewn to his vest. For a store that claims to support the police and military--who serve everyone equally--Mickey's sure has a funny way of showing it. Sorry, Mickey's, but I have many LGBTQ+ friends, as well as friends who aren't yet US Citizens. I also speak Spanish and have a vested interest in treating everyone kindly. Apparently you don't.

I want to thank Evan and the owner Ryan for amazing customer service. Evan spent 2 hours with…read moremyself and my best friend helping us try on a range of shoes from athletic to dress shoes. He was extremely knowledgeable and patient as we tried on 12 different pairs. Then they went above and beyond to solve a shipping mixup.

I was asked if I needed help right away when I walked in the door. The young lady was very…read morehelpful, but I was looking for my Dad a pair of shoes and he wears extremely large and wide shoes. They didn't have his size in stock, but were willing to order some shoes in for him! The problem being is we rarely get to Lawrence, so it wasn't feasible to order them and we live 2 hours away. They have Clarence racks with shoes marked down quite a bit that are very worth the money providing you can find your size. They have a very large selection of different brands and styles of shoes to choose from. Great place!

I love this store, they are very helpful in helping me find the products I want and the prices are…read moregreat!

I'd give em 2 stars BUT there's was a kid who was rude AF they were always like " are u done can I…read moretake this up in the front " following like if I was a thief ?! I haven't made my mind up I JUST had it in my hands , very un organized cluttered , not clean no masks no hand sanitizer if u return ANYTHING even a small pouch (Molle) expect attitude from everyone , was given confusing prices first it was 25 now 45$ ? Dog friendly Meaning won't bug about it IF you buy

Did a private event for my sons birthday and could not be more impressed!! Genuinely helpful and…read morepassionate about what they do. Every single person in my group wants to do another adventure with them. Ladies THANK YOU SO MUCH for the amazing and memorable time!!

From the owner: - Guided Kayaking - Guided Hiking…read more- Outdoor Retail - Gear Fitting - Equipment Rental - Adventure Planning - Instructional Outdoor Classes -Yoga Classes - Social Events - Private Events

Outstanding service from extremely knowledgeable, patient professionals who ACTUALLY ISE the…read moreproducts they sell! Not cheap Chinese junk! Quality products from kind professionals who live the outdoor life!

I attended a Camino de Santiago seminar on a Sunday. After the seminar the staff was extremely…read morehelpful in discussing and fitting backpacks. I ended up ordering one online with free shipping to my home. Even though the prices may be a bit higher, the 1year return policy and knowledgeable staff is worth it. I went to a competitors nearby and no one offered to assist me. The store selection was not overwhelming and a good cross section of what you can get online.

Not a huge selection. But the place is neat and organized. Friendly and informed service. Will…read moredefinitely return.

Great bait shop. This guy knows his fishing equipment... It's because of him I caught a 312lb (Give…read moreor take 5lbs) Blue cat at Perry. Caught him on some cheeese...

We had a decent experience here a few months ago. We decided to purchase a shotgun for home…read moresecurity and the young man who helped us was friendly and knowledgeable. They have a good selection here. We plan to purchase a hand gun in the near future. I believe their prices are quite reasonable.

I bought my son a Nike backpack the night before school started, along with 2 pairs of Adidas…read moreshoes. The seam ripped on the backpack, week 2. They wouldn't return it, citing that they couldn't resell it. What in THE world? They then said it couldn't be proven that the rip wasn't from natural causes. It was like dumb and dumber at Customer Service. I went across the street to Dick's and purchased a new backpack. I will NOT be back.