Friendly staff, quality sports style haircut for an active no fuss hair person. Pretty much one of the mainstay cleaner and quality business anchors of this plaza. read more

Stopped in for a hair trim. Didn't want anything fancy. The stylist listened to exactly what I said and I was out in a few minutes! Great value. read more

Made an online appointment 5/31/22. Showed up around 5:15pm as indicated on the Great Clips app. The female staff member stated that they were closing because there was only one person operating the entire store. She basically told me it's too bad-sorry. To be fair she wasn't terrible rude but as the business you have to take responsibility. We were counting on getting a haircut because my son had an important event the next day and we made an online appointment. We used our gas and time to drive to the Carrboro location. I will wait to hear from Sabrina the manager. This was a horrible experience. BTW several other people were turned away too! read more

Let's face it....6 months since my last haircut, not enough sleep and a 13 o'clock shadow with sideburns down to my knees...I wandered into this location on New Years Eve looking like a cross between Chewbacca and the Unabomber. It wasn't a pretty sight, but 30 minutes later my hair stylist/miracle-worker du jour transformed me from a hirsute homunculus to an Adonis[1, 2] - ready to party like it was 2011. As others have already mentioned, this location of GC is the relocated version from Weaver St.[3]. They still keep notes on your accounts (via your registered phone number) so you, me and others including your hair stylist du jour can easily track down your preferences down to the exact shear number used. I actually preferred the previous location at the old house due to it's character/charms and rocking chairs out front much less the close proximity to the old Red Hen and other Main/Weaver St. shops....but the times they are a'changin' and the new location is clean, open and even has free wifi via the Town of Chapel Hill network. The down side is that the high turnover of hair stylists/staff means you might not get the consistent hair cut you want from an established non-chain business. But the convenience and speed with getting a no nonsense cut for the everyday price of $13 is hard to pass up. For added convenience, GC offers a free mobile app (iphone/touch/android) that you can download and use to check on wait times, and even check in if you're nearby or on the road. Finally, it's a good place to get your kid's hair cut as well....even their first one as we did 3 months ago when they were running a Grand Opening special. FWIW, it might not be a great bargain ($-wise) for kids as it is for adults (normal price), but for the special price of $4.99 we were satisfied. As always, walkins are accepted and they'll let you know if there's a wait. It's 2012 and time for a New Year's resolution. My resolution for 2012 is to look less like the if-they-mated progeny of the Adams Family's Cousin It and a wet Rastafarian. 4 stars, GC, and thanks for keeping me well-shorn for 2012! [1] Your results may vary. [2] Okay, it's more hyperbole than fact.... [3] Perhaps this needs to be merged with the previous GC reviews? read more

Great Clips - Store front - Hair Salons Near Me - Carrboro, North Carolina

This is the first time I've ever grown out my hair this long and didn't know what to do with it anymore. Just had my first haircut in nearly a year with Ron and he was awesome. He got me up to speed with how to take care of long hair and was overall a pleasure to work with. read more

Great Clips has really perfected their system, having online check-in where they let you know how long the wait is so you're not wasting 20 minutes flipping through last month's People magazine. Today I checked in, ran some errands, and arrived at Great Clips with only a couple minute wait while the stylist finished her last cut. The 5 other people in the waiting area were so jealous! Additionally, they also have your information saved on their computer, including how you like your haircut, which means no longer having to explain for 10 minutes what you want. It seems to work too, because I'm usually very satisfied with my haircuts (even with different stylists), and I'm as picky as they come. After finishing my haircut one time, I had asked for a couple extra things that I hadn't mentioned before, and the stylist promptly entered it all into the computer after finishing the cut. They'll also correct your haircut if you later notice something is wrong. I once went home and realized my hair was too thick in the back. I came back, asked the lady if she'd cut some more and she was happy to do it. When I tried to give her a couple extra dollars, she wouldn't hear it and told me it was no trouble. It's too bad I didn't shove it in her pocket cause she was so nice. And finally, their prices are really affordable, with a standard haircut going for $13. They also send out coupons every few months for a ridiculously cheap price, like $5 or $6, although they tend to always come out the day after I get mine done. It's alright cause $13 is already a bargain. I have had a couple less than optimal experiences, but it's hard to get it right every time. Definitely have had more good than bad so I'm willing to keep going back for the time being. If you really need some specialized salon quality cut, I'm not suggesting Great Clips is the place to go. But if you're someone with basic needs that simply wants to avoid having to wear a hat for the week after your cut, this place should fit the bill nicely. read more

I went to this Great Clips because it had gotten decent ratings on here, and because my husband had gone before and he came home with a good haircut. It appears that the quality of service varies pretty dramatically among the different staff members, because this was my experience: I walked in with a photo of how I wanted my hair to look. It was a photo of me, right after the last time I'd gotten my hair cut. I took the photo because I wanted there to be no question about what I wanted it to look like in the future. That said, it's a pretty straightforward layer cut. I showed it to the stylist, and she said, "what, like layers or something?" I said, "yes. I want it to look just like this picture." She said, "So... long layers? Or do you want it to frame your face? What?" I said, "I want it to look JUST like this picture." She said, "How long do you want it?" You can guess what I said to that. There were more questions to that effect, and I kept pointing to the picture, saying "I want the shortest layer THERE. I want it THAT long..." I should have said, "You know what? Forget it. I'll go somewhere else." Stupidly, I did not. She then huffed and started spraying me all over, without warning, with cold water, with a few blasts right in the face to start with. Then, she started ripping a comb straight down from the top, yanking at the tangles. When I said "Ow!" She said, "I can't beLIEVE you're so sensitive." as she continued to yank so hard I swayed in the chair at one point. During the cut, she did several other things that I've never experienced during a haircut, and I've had a lot of them over the past few decades. She continually ripped at my hair with the comb, raked the scissors down my hair like you would if you were cutting wrapping paper (and with the same ripping sound), and gathered up bunches of hair that she kept whapping me in the face with. Oh, and she asked me how long I wanted the layers in the back versus in the front, which no one has ever asked before. At the end, she held up a mirror and said, "See, it'll look fine once you get home and blow-dry it." I looked at her, looked at the blowdryer sitting on the counter in front of me, and said, "you're not going to blow-dry it?" She said, with another huff, "well, I CAN, if you WANT me to." I said to forget it. My haircut looks NOTHING like the picture. In the picture, the shortest layer is a good inch or two below my chin. Right now, the shortest layer is right at my cheekbones. I am not happy and I will never go to another Great Clips. I'll just go without haircuts until I can afford to go to a proper salon. read more

We had a pretty good baby haircut for the grand opening price special of $4.99. I took my 6-month old 'tress-blessed' infant here for his first haircut (and the low price was definitely a factor in this decision). The stylist didn't do a perfect job, but pretty good, considering the baby was turning his head back and forth looking at her the whole time. Service wasn't terribly friendly at first, but she warmed up. Before the move to this new location, another stylist had told us that kids' cuts would be $2.99 for the grand opening special, which would have been even more kickass. Oh well...it was still a memorable and positive experience for my baby, plus he even looked good afterwards (i.e. no bowl cut), so we may be back again. read more

Checked in online, said the wait was 54 min. I sat there for 52 minutes before an employee told me it would be another 40 min. If you like having your time wasted, this is your spot! read more

Great clips just recently moved from Weaver Street to Carrboro Plaza. As part of their Grand Opening, they've been offering haircuts for $4.99 - $6.99 (depending on which coupons you can find). So their already inexpensive haircuts at a discount! A nice place for kids haircuts too. The location is a little bit less convenient than their old location. Still you get a no frills haircut at a reasonable price. read more

This place used to be located in a house on Weaver Street but has now moved to Carrboro Plaza. Its still new and shiny and well-staffed. We didn't even have to wait on a Friday afternoon for a cut. The staff were welcoming and friendly and my daughter was able to get her hair cut before school pictures at least. I thought it was a good sign that they were asking for feedback by emailing their boss about how they are doing. Which you could and also be given a coupon for $5 off. I'm glad there is effort in building a good work environment and standards in hair care. read more

Worst haircut I have ever had. Blunt on bottom except front which is blunt but an inch shorter than back then on back go up 2+inches then horrible layers. I said trim I'm growing it out so she makes layers shortening not a trim then says is it short enough for you. Never asks once during cut any questions just chopped my hair all up. read more

Walked in at 5pm today with 3 kids for 4 haircuts. Expected a wait but found none. Apparently other patrons knew something we didn't. There was only one stylist on duty. Apparently at least one other stylist, possibly two, were available but in the back dealing with personal issues on the phone. They ran back and hid when we walked into the place. At least three other potential customers walked in and walked back out after learning about the potential wait. I asked for the owners phone number I was told that employees didn't have that information. Last time we patronize this place. read more

The worst haircut I had received in my life was in 4th grade-- it was the last time I let my mom cut my hair. I was teased all day at school for a bowl cut that resembled broken pottery, and came home screaming and crying to my mom that she would never cut my hair again. That was the worst, until now, almost two decades later. Since I've grown up, instead of screaming and crying, I'm venting by writing this honest review. I have now had two haircuts from this Great Clips far worse from two different staff members, and a host of thoroughly unimpressive 5-minute clipper cuts. Bangs that are jagged, irregular, slanted; sometimes they don't actually shorten my hair and I spend 30 minutes at home touching things up to get back to the point where I'm not completely ashamed to show up at work the next day. I kept coming back because this place is close to me, and reasonably cheap, and I don't usually have the time to make an appointment and drive to Durham for a real haircut. But I'm done now, and you shouldn't start. The haircut you will probably receive here wouldn't be worth it if it were free. (*disclaimer: a few of the employees here give solid haircuts, and should probably look for work somewhere else) I tried to give them a chance, and they tried to give me some haircuts, and it just isn't working out. To their credit, they are all very nice. Unless all you need is a buzz cut (which I assume they could pull off, although the last guy that cut my hair spent a while rummaging through a dirty bag to find a #3 clipper guard, and ended up taking a hair-covered one off a coworker's work station, so maybe not), avoid this place, and go somewhere that vets their employees to make sure they actually know how to cut hair before employing them. read more

Reasonable for a basic haircut. Staff seemed very lively and kind! Not much more to say honestly. I was fairly surprised with the above average customer service considering the numerous poor experiences I've had at other locations. Thanks guys~ read more

I went to this great clips after seeing that it had a good amount of stars. When I went in I asked the stylist for my hair to be cut below my shoulders and layered. As Maria, the stylist, cut my hair I noticed her blades were dull and she had no direction while cutting my hair. She took large portions of it and cut blindly, without adequately checking to make sure it was even. My hair is curly, and the way she cut it made it so a nice big fuzzy section sticks out right in the front. She told me it would look better straightened. In a last attempt to save my hair from looking bad, I bought a hair product to protect my hair while straightening it. I knew I would no longer have the option to wear it curly. When I got home and finally was able to straighten my hair I was HORRIFIED at how choppy and uneven. There was even an small section of my hair that was at its original length. Not only that, but my hair was shorter than I asked and one side of my hair was noticeably shorter. Multiple friends told me it looked like I took scissors to my own hair. When I went back to the store the next day, the day manager was very welcoming and willing to fix my hair. She went through and asked me exactly what I wanted and explained exactly what she was doing. She even acknowledged that the points I had about my bad hair style cut true. At the end I asked her if she could blow dry my hair so I don't leave the salon with my hair looking messy. She seemed sort of uncomfortable and walked over to who I infer to be the evening manager, Keisha, to ask her if she would blow my hair out and flat iron it out. Immediately, Kiesha was unhappy and came to me with a humungous attitude. She told the day manager, whose name escapes me, that "She will have to pay 40 dollars for it to be blown out and flat ironed," as they stood in front of my face talking in my direction. When I told her I just wanted to make sure it looked good (as it was my SECOND time going there and the stylist last time said it'd look good straight, which it didn't), Keisha told me in a condescending manner that I did not pay for that last time, so she won't do it this time. From there she went on to tell me that when I came the night before she had her own customers so she did not have time to focus on me and my hair cut (a clearly rude statement, as if I didn't know she didn't see my haircut). Keisha finally decided she had enough and cursed "f--- this" as she walked away to help another customer. From there, I told the day manager I really just didn't want to walk out of here with my hair looking like crap and asked if she could at least put some product in. She did, even after she had to clock out. Overall, I learned that Great Clips is NOT a full service hair salon, as in good customer service is optional. If you are a person who would like to leave with a good haircut and good experience, I suggest you ask the day manager (lady with short platinum hair) to help you because she does care about the customer. I am normally a pretty easy person to please, but this experience was just too much for me. read more

the cut you get DRASTICALLY changes from person to person. all I wanted was my bangs trimmed straight across. not too hard you might think. It was a man who was available (my first red flag honestly) and he kept cutting them uneven. I said "the right side is longer than the left can you please even it out?" so he cuts all the way across again. I expressed that I'd only asked him to trim the one side and now it was uneven again. he said "it looks pretty even to me." he could tell I was unhappy, but I'm no way was I going to let him "even it out" and leave me with nubs, so I said "maybe if you blow dry it it'll look more even." it looked only marginally better, but as I didn't trust him at all anymore I paid and left. honestly, trust your gut with the individual stylist; don't go through with it if they don't put you at ease our give you confidence. the great clips off 15501 in Durham has consistently done a good job; overall a much more trusted location than carrboro plaza or chapel hill north. now I'll have to get my bangs fixed by someone I trust. read more

I went here looking for a two inch trim, and the woman cutting my hair mis-measured and cut more than 4 inches off of my hair, needless to say i am very angry read more

On the night of Tuesday, September 5 at 6:30 PM I walked in without checking in online and I put my name in to get my haircut. The one person who was working took my name and was cutting someone's hair. I was the only other person in there at this time. A bunch of people started to check in online and show up and then magically another lady appeared out of the back. She proceeded to take about 20 minutes to very slowly get everyone checked in, messed everything up at least three times in the process, and then start by calling the people got there after me. If this lady would have just been out front and would've started cutting my hair during the 10 minutes I was waiting there by myself then I would've probably been done by the time all of these new people checked in online and came in after me. Completely incompetent employees. Don't even know how they cut hair but they can't run a shop by themselves that's for sure. read more