My experience was a disaster to say the least. As I walked into the salon Michael was drinking…read moreliquor with another customer... he continued to do this through out my appointment. I didn't want my hair cut but he insisted, didn't put any products on my hair after washing it, and well the pictures speak for themselves regarding the color job. I had asked for heavy highlights all over my head (which I usually get from a different salon) because my roots were growing out. It didn't end well but I did get a refund. I'm not quite cute how he has a cosmetology license. Michael was a great person just horrible at dying hair.

I had moved to Charleston some time ago from another state where I had taken for granted having…read moreaccess to very advanced and technical stylists. After four years here in WV, I was still having trouble finding a stylist that can cut technical and fashion-forward hair. Then I met Michael. Michael looks like a combination of Edward Scissorhands with a waistcoat and some steampunk vibes going on. His energy can be described as lively and friendly and you immediately know, this guy knows what he is doing and he is an artist! He has multiple locations, and I sat in an antique barber chair on the Quarrier St. location. I had wanted a modern shag cut with a specific fringe and had a picture. He knew exactly how to make it happen and watching him cut hair is nothing short of magic! As he made his way around my head, cutting, swishing and thinning, I could tell he was sculpting something good out of something drab. ( He even had me turn my head upside down for him to balance the cut!) I have to mention he has his OWN private label hair products and they smell AMAZING. (I recommend the honey shampoo/conditioner) I couldn't be happier with my hair, and that is no easy feat as I am a picky little brat. Charleston is lucky to have him for those of us who want rock-star hair, or a precision pixie he is the guy! This man is a trained Barber/ Stylist combo, so when you find that, you better not let go. He has trained in London and LA and it shows. His haircuts feel tailored just for you. I left today feeling cute, like Joan Jett mixed with a little Carol Brady.

Listened to what I wanted. Took her time and appointment started on time. Cut turned out very…read moregood. Cut does not include shampoo. I would recommend even if you have shorter hair but not pixie cut

I've been coming here for about 8-10 years or so. My schedule can get a bit complicated, so I…read morecannot always make an appt too far in advance. Knowing this, they always work with me to get me an appropriate appt. I have problem hair, and worse, I'm particular. So, I may need a little extra time, but they are very accommodating. Tammy always makes my hair look its very best and has never tried to upsell me. When I have questions or suggestions, she is honest about what will work and what won't. I've always had great service from Tammy. I find her and her staff very professional, but in a relaxed way. You can tell that they all enjoy what they do, and they enjoy being there. They all seem to act as if they are a big, loving family. It shows in how they treat each other and how they treat their customers. I would definitely recommend the Palm Spa.

Made an appointment with Bentley. Got to the salon and was told to have a seat and wait since she…read morewasn't there yet.. after 15 mins I texted her and she apparently had an emergency with her child and didn't reach out. She never followed up after.

If your looking for a hairdresser, nail salon, eyebrow artist check out this salon. They do it all…read moreand they do it to perfection.

Love the employees and their cuts and colors. Very helpful when you don't know what you want and…read morethey always work with you to get the look you like

I have been there twice now, and I will go back. However, I would use caution when getting your…read morehair colored. I asked to have my hair darkened and it came out way too dark and had to wait a few weeks for high lights, so I had to live with it for a while. :( In her defense she did darken it, but it was way too dark and did not look good at all. The cuts and styles are great, but I won't ask to have my hair colored there again.

Nobody has ever been able to cut my hair good. Leilani is the ONLY one who can!!! Not only can she…read moredo it, it's done with perfection!!! BY FAR the absolute best hair cuts that I have EVER HAD!!!

This is my new salon and Jenna is our new stylist (mine and my daughter)! We are new to Charleston,…read moreand after asking for suggestions on the Nextdoor app I decides to go with Jenna and Craft Salon since she had the best reviews. I am so happy with my decision and our results! I started by taking my daughter first as she needed a new color/style for school. I was so very impressed before even meeting her because she reached out to me before the appointment to ask a few questions so that she could try to make sure she had a good idea of the color and cut that my daughter was interested in. She does a great consultation in the beginning to better understand what you are looking for before she starts. She is very welcoming and makes you feel comfortable as soon as you sit down. Jenna thoroughly explained everything that she would be doing before she did it and also offered some great tips on haircare and styling tips in general. She truly listened to every detail and I couldn't be more pleased with the results (as well as my daughter with her results). I truly can't thank Jenna enough for giving me such a beautiful look and highly recommend her! The Craft Salon is a clean and beautiful salon with a nice waiting area for customers, a very courteous staff and it was an overall pleasant experience for us both times. I highly recommend this salon as well!

I waited 5 weeks for an appointment only to wait another 45 minutes for the owner to finish her…read more"double booking." I left. Completely rude. Kind of surprised a new client means so little.

Anthony Dye was refereed to me from a friend on Facebook. The dude gave me one of the Best cuts and…read moreStraight Blade I've had in a minute. I didn't have to wait which is huge because you can schedule a time with him through a application called "TheCut". I found my new Barber and I would suggest him to anybody I know! It may not be a flashy building, but it's nice and clean inside with a couple of TVs to watch while waiting. Don't think about it! Head there and do t pick anywhere else!

Great guys that take a personal approach with every customer. Been getting mine cut there for yearsread more

The guys are always super nice when I take my son to get his hair cut. Clean place short wait times…read moreand price is great. I recommend

My son loves this place he's 36 years old and says he loves how trendy and the talent is top notch…read more. Friendly staff that give you exactly what you want and very detailed. 10 outta 10